Period
to 21 November 2017

The median annual salary for an ITIL Service Manager was £43,750 in advertised job vacancies in the West Midlands during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

ITIL Service Manager
England > West Midlands
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 318 337 303
Rank change year-on-year +19 -34 +11
Permanent jobs requiring an ITIL Service Manager 5 2 20
As % of all permanent IT jobs advertised in the West Midlands 0.049% 0.018% 0.18%
As % of the Job Titles category 0.051% 0.018% 0.19%
Number of salaries quoted 4 1 17
West Midlands median annual salary £43,750 £40,500 £50,000
Median salary % change year-on-year +8.02% -19.00% +5.26%
10th Percentile £35,125 £39,250 £35,000
90th Percentile £54,500 £41,750 £65,500
England median annual salary £54,000 £50,500 £47,750
% change year-on-year +6.93% +5.76% -4.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9835 10959 10486
% of permanent IT jobs with a recognized job title 96.44% 96.17% 96.58%
Number of salaries quoted 8084 8687 8712
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

ITIL Service Manager
Job Vacancy Trend in the West Midlands

Job postings that featured ITIL Service Manager in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL Service Manager in the West Midlands

ITIL Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager in the West Midlands.

Salary trend for ITIL Service Manager in the West Midlands

ITIL Service Manager
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ITIL Service Manager in the West Midlands over the 6 months to 21 November 2017.

Salary histogram for ITIL Service Manager in the West Midlands

ITIL Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the West Midlands region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire - 2 £40,000 -
Birmingham +30 1 £42,500 +4.94%
Herefordshire - 1 - -
ITIL Service Manager
England

ITIL Service Manager Skill Set
Top 18 Co-occurring IT Skills in the West Midlands

For the 6 months to 21 November 2017, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring ITIL Service Manager in the job title.

1 5 (100.00%) ITIL
2 3 (60.00%) Service Management
3 2 (40.00%) Service Delivery
3 2 (40.00%) ITSM
3 2 (40.00%) ITIL Certification
4 1 (20.00%) Service Design
4 1 (20.00%) Creative Thinking
4 1 (20.00%) Incident Management
4 1 (20.00%) Degree
4 1 (20.00%) Problem Management
4 1 (20.00%) Infrastructure Management
4 1 (20.00%) People Management
4 1 (20.00%) Retail
4 1 (20.00%) Foreign Exchange (FX)
4 1 (20.00%) Logistics
4 1 (20.00%) E-Commerce
4 1 (20.00%) SLA
4 1 (20.00%) Microsoft

ITIL Service Manager Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (20.00%) Retail
Miscellaneous
1 1 (20.00%) Foreign Exchange (FX)
Processes & Methodologies
1 5 (100.00%) ITIL
2 3 (60.00%) Service Management
3 2 (40.00%) ITSM
3 2 (40.00%) Service Delivery
4 1 (20.00%) Creative Thinking
4 1 (20.00%) E-Commerce
4 1 (20.00%) Incident Management
4 1 (20.00%) Infrastructure Management
4 1 (20.00%) Logistics
4 1 (20.00%) People Management
4 1 (20.00%) Problem Management
4 1 (20.00%) Service Design
Qualifications
1 2 (40.00%) ITIL Certification
2 1 (20.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 1 (20.00%) Microsoft