The median annual salary for a Service Analyst was £25,000 in advertised job vacancies in Wiltshire during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
South West / Wiltshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 59 79 74
Rank change year-on-year +20 -5  
Permanent jobs requiring a Service Analyst 20 21 22
As % of all permanent IT jobs advertised in Wiltshire 2.50% 1.92% 1.94%
As % of the Job Titles category 2.57% 2.05% 2.00%
Number of salaries quoted 18 18 20
Median salary £25,000 £22,500 £23,000
Median salary % change year-on-year +11.11% -2.17%  
90% offered a salary of more than £21,450 £22,200 £20,000
10% offered a salary of more than £27,500 £29,975 £27,200
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wiltshire
Permanent job vacancies with a job title containing a recognized job role 778 1026 1099
As % of all permanent IT job vacancies advertised in Wiltshire 97.25% 93.87% 96.83%
Number of salaries quoted 670 927 890
Median salary £40,000 £39,421 £40,000
Median salary % change year-on-year +1.47% -1.44%  
90% offered a salary of more than £24,000 £24,500 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Analyst
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Wiltshire

Service Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Wiltshire.

Salary trend for Service Analyst in Wiltshire

Service Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Wiltshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury -2 12 £25,000 -12.66%
Swindon +15 3 £19,000 -42.42%
Chippenham +8 3 £22,600 +0.44%
Service Analyst
South West

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 28 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Service Analyst in the job title.

1 29 (74.36%) Microsoft
1 29 (74.36%) ITIL
2 26 (66.67%) MS Office
3 21 (53.85%) Active Directory
4 20 (51.28%) Windows
5 17 (43.59%) MS Exchange
5 17 (43.59%) TCP/IP
5 17 (43.59%) Wi-Fi
6 16 (41.03%) Citrix
7 15 (38.46%) LAN
7 15 (38.46%) WAN
8 14 (35.90%) ITIL Certification
8 14 (35.90%) Service Management
8 14 (35.90%) Service Delivery
9 13 (33.33%) Finance
10 10 (25.64%) Trend Analysis
11 7 (17.95%) SharePoint
11 7 (17.95%) Data Protection
12 6 (15.38%) Remote Desktop
13 5 (12.82%) Coaching
13 5 (12.82%) Continuous Improvement
13 5 (12.82%) Retail
13 5 (12.82%) MS Excel
13 5 (12.82%) Symantec
14 4 (10.26%) Incident Management
14 4 (10.26%) Wealth Management
14 4 (10.26%) Problem Management
14 4 (10.26%) Windows 7
14 4 (10.26%) ITIL Foundation Certificate
15 3 (7.69%) SLA

Service Analyst Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (43.59%) MS Exchange
2 7 (17.95%) SharePoint
3 2 (5.13%) Exchange Server 2010
Applications
1 26 (66.67%) MS Office
2 5 (12.82%) MS Excel
Communications & Networking
1 17 (43.59%) TCP/IP
1 17 (43.59%) Wi-Fi
2 15 (38.46%) LAN
2 15 (38.46%) WAN
3 6 (15.38%) Remote Desktop
4 2 (5.13%) Cisco Wireless
4 2 (5.13%) DHCP
4 2 (5.13%) DNS
4 2 (5.13%) DSL
4 2 (5.13%) Ethernet
4 2 (5.13%) Firewall
4 2 (5.13%) VPN
4 2 (5.13%) Wireless
5 1 (2.56%) LDAP
General
1 13 (33.33%) Finance
2 5 (12.82%) Retail
Miscellaneous
1 2 (5.13%) Fat Client
1 2 (5.13%) iPhone
1 2 (5.13%) Thin Client
2 1 (2.56%) Management Information System
Operating Systems
1 20 (51.28%) Windows
2 4 (10.26%) Windows 7
3 2 (5.13%) Mac OS X
3 2 (5.13%) Windows 8
3 2 (5.13%) Windows Server 2003
3 2 (5.13%) Windows Server 2008
3 2 (5.13%) Windows Server 2012
4 1 (2.56%) Linux
Processes & Methodologies
1 29 (74.36%) ITIL
2 14 (35.90%) Service Delivery
2 14 (35.90%) Service Management
3 10 (25.64%) Trend Analysis
4 7 (17.95%) Data Protection
5 5 (12.82%) Coaching
5 5 (12.82%) Continuous Improvement
6 4 (10.26%) Incident Management
6 4 (10.26%) Problem Management
6 4 (10.26%) Wealth Management
7 2 (5.13%) ITIL V3
8 1 (2.56%) Asset Management
8 1 (2.56%) Business Analysis
8 1 (2.56%) Data Analysis
8 1 (2.56%) Infrastructure Management
8 1 (2.56%) Mentoring
8 1 (2.56%) Risk Assessment
8 1 (2.56%) Software Audit
8 1 (2.56%) Stakeholder Management
8 1 (2.56%) User Acceptance Testing
Programming Languages
1 1 (2.56%) JavaScript
1 1 (2.56%) PowerShell
Qualifications
1 14 (35.90%) ITIL Certification
2 4 (10.26%) ITIL Foundation Certificate
3 2 (5.13%) Microsoft Certification
4 1 (2.56%) DV Cleared
4 1 (2.56%) SC Cleared
4 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 3 (7.69%) SLA
2 1 (2.56%) COBIT
2 1 (2.56%) ISO/IEC 27001
System Software
1 21 (53.85%) Active Directory
2 2 (5.13%) UAG
3 1 (2.56%) vCloud
3 1 (2.56%) Virtual Machines
3 1 (2.56%) VMware Infrastructure
3 1 (2.56%) XenApp
Systems Management
1 2 (5.13%) Nagios
2 1 (2.56%) vRealize
Vendors
1 29 (74.36%) Microsoft
2 16 (41.03%) Citrix
3 5 (12.82%) Symantec
4 2 (5.13%) Apple
4 2 (5.13%) Avaya
4 2 (5.13%) Cisco
4 2 (5.13%) Dell
4 2 (5.13%) F5
4 2 (5.13%) Xerox
5 1 (2.56%) Altiris
5 1 (2.56%) HP
5 1 (2.56%) Remedy
5 1 (2.56%) ServiceNow
5 1 (2.56%) VMware