Service Analyst Jobs in Wiltshire

Service Analyst
South West > Wiltshire

The median Service Analyst salary in Wiltshire is £25,250 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 43 87 82
Rank change year-on-year +44 -5 +20
Permanent jobs requiring a Service Analyst 6 9 6
As % of all permanent jobs advertised in Wiltshire 1.76% 0.71% 0.63%
As % of the Job Titles category 1.89% 0.74% 0.66%
Number of salaries quoted 4 9 4
10th Percentile - £22,700 -
25th Percentile £23,750 £22,750 £22,000
Median annual salary (50th Percentile) £25,250 £25,000 £25,000
Median % change year-on-year +1.00% - +4.17%
75th Percentile £27,250 £30,250 £30,063
90th Percentile - £31,700 £36,475
South West median annual salary £30,000 £27,500 £27,500
% change year-on-year +9.09% - +6.80%

All Permanent IT Job Vacancies
Wiltshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wiltshire with a recognized job title 317 1,213 904
% of permanent jobs with a recognized job title 92.96% 95.66% 94.66%
Number of salaries quoted 271 888 578
10th Percentile £31,250 £26,250 £29,000
25th Percentile £35,000 £34,250 £36,500
Median annual salary (50th Percentile) £50,000 £49,000 £47,500
Median % change year-on-year +2.04% +3.16% -1.55%
75th Percentile £64,375 £60,000 £60,000
90th Percentile £68,750 £70,000 £75,000
South West median annual salary £52,600 £50,000 £52,500
% change year-on-year +5.20% -4.76% +5.00%

Service Analyst
Job Vacancy Trend in Wiltshire

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Analyst in Wiltshire

Service Analyst
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing Service Analyst in Wiltshire.

Salary trend for Service Analyst in Wiltshire

Service Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Wiltshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chippenham +28 2 £25,000 +6.38% 1
Salisbury +21 1 - -
Service Analyst
South West

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Wiltshire

For the 6 months to 1 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring Service Analyst in the job title.

1 6 (100.00%) Service Management
2 5 (83.33%) ITIL
2 5 (83.33%) Problem-Solving
3 4 (66.67%) Social Skills
3 4 (66.67%) ServiceNow
4 3 (50.00%) DBS Check
4 3 (50.00%) BPSS Clearance
4 3 (50.00%) Active Directory
4 3 (50.00%) Data Analysis
4 3 (50.00%) Customer Service
4 3 (50.00%) Microsoft 365
5 2 (33.33%) Onboarding
5 2 (33.33%) Workflow Management
5 2 (33.33%) Degree
5 2 (33.33%) JIRA
5 2 (33.33%) CMDB
5 2 (33.33%) ITSM
5 2 (33.33%) Workflow
5 2 (33.33%) Citrix
5 2 (33.33%) Microsoft Office
5 2 (33.33%) Configuration Management
5 2 (33.33%) Windows
5 2 (33.33%) TCP/IP
5 2 (33.33%) Business Intelligence
5 2 (33.33%) SLA
5 2 (33.33%) Power BI
5 2 (33.33%) User Experience
5 2 (33.33%) Amazon CloudWatch
5 2 (33.33%) AWS CloudTrail
5 2 (33.33%) RBAC

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 3 (50.00%) Microsoft 365
2 2 (33.33%) Amazon CloudWatch
2 2 (33.33%) AWS
2 2 (33.33%) AWS CloudTrail
2 2 (33.33%) Power Platform
Communications & Networking
1 2 (33.33%) TCP/IP
Database & Business Intelligence
1 2 (33.33%) Power BI
Development Applications
1 2 (33.33%) JIRA
General
1 4 (66.67%) Social Skills
Miscellaneous
1 2 (33.33%) CMDB
1 2 (33.33%) Onboarding
1 2 (33.33%) Self-Motivation
Operating Systems
1 2 (33.33%) Windows
Processes & Methodologies
1 6 (100.00%) Service Management
2 5 (83.33%) ITIL
2 5 (83.33%) Problem-Solving
3 3 (50.00%) Customer Service
3 3 (50.00%) Data Analysis
4 2 (33.33%) Business Intelligence
4 2 (33.33%) Configuration Management
4 2 (33.33%) ITSM
4 2 (33.33%) RBAC
4 2 (33.33%) User Experience
4 2 (33.33%) Workflow
4 2 (33.33%) Workflow Management
5 1 (16.67%) Data Visualisation
5 1 (16.67%) Visualisation
Qualifications
1 3 (50.00%) BPSS Clearance
1 3 (50.00%) DBS Check
2 2 (33.33%) Degree
3 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 3 (50.00%) Active Directory
Vendors
1 4 (66.67%) ServiceNow
2 2 (33.33%) Citrix