The median annual salary for a Service Analyst was £25,000 in advertised job vacancies in the South West during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Analyst
England / South West
Rank 170 177 179
Rank change year-on-year +7 +2  
Permanent jobs requiring a Service Analyst 68 76 64
As % of all permanent IT jobs advertised in the South West 1.34% 1.29% 1.07%
As % of the Job Titles category 1.38% 1.34% 1.10%
Number of salaries quoted 56 66 55
Median salary £25,000 £22,500 £24,000
Median salary % change year-on-year +11.11% -6.25%  
90% offered a salary of more than £20,375 £18,500 £19,500
10% offered a salary of more than £42,500 £29,000 £37,500
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4916 5684 5841
As % of all permanent IT job vacancies advertised in the South West 96.66% 96.72% 97.72%
Number of salaries quoted 4103 4696 4888
Median salary £40,000 £39,500 £37,500
Median salary % change year-on-year +1.26% +5.33%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,648 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Analyst
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the South West.

Salary trend for Service Analyst in the South West

Service Analyst
Salary Histogram in the South West

The salary distribution of IT jobs citing Service Analyst in the South West over the 3 months to 25 March 2017.

Salary histogram for Service Analyst in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +18 26 £25,000 -0.99% 6
Wiltshire +14 19 £25,000 +11.11%
Gloucestershire +3 11 £40,000 +48.14%
Somerset -4 8 £23,750 +25.00%
Devon - 2 £20,500 - 1
Dorset +23 1 £47,500 +156.75% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Analyst in the job title.

1 67 (52.76%) Microsoft
2 58 (45.67%) ITIL
3 54 (42.52%) MS Office
4 50 (39.37%) Windows
5 44 (34.65%) Active Directory
5 44 (34.65%) Finance
6 34 (26.77%) MS Exchange
7 31 (24.41%) Service Delivery
8 24 (18.90%) Citrix
9 22 (17.32%) LAN
9 22 (17.32%) WAN
10 21 (16.54%) Service Management
10 21 (16.54%) Windows 7
11 20 (15.75%) MS Excel
12 17 (13.39%) ITIL Certification
13 16 (12.60%) SLA
13 16 (12.60%) TCP/IP
13 16 (12.60%) Wi-Fi
14 14 (11.02%) Agile Software Development
14 14 (11.02%) Retail
15 12 (9.45%) Degree
15 12 (9.45%) Business Analysis
15 12 (9.45%) Telecoms
15 12 (9.45%) Incident Management
16 11 (8.66%) Problem Management
16 11 (8.66%) Data Protection
16 11 (8.66%) Analytical Skills
16 11 (8.66%) Project Management
17 10 (7.87%) SharePoint
17 10 (7.87%) Remote Desktop

Service Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (26.77%) MS Exchange
2 10 (7.87%) SharePoint
3 6 (4.72%) Exchange Server 2010
4 5 (3.94%) Blackberry Enterprise Server
5 3 (2.36%) TPMS
6 1 (0.79%) Exchange Server 2007
6 1 (0.79%) IIS
Applications
1 54 (42.52%) MS Office
2 20 (15.75%) MS Excel
3 7 (5.51%) MS Visio
4 6 (4.72%) MS PowerPoint
5 1 (0.79%) Acrobat
Business Applications
1 7 (5.51%) SAP Oil and Gas
Cloud Services
1 2 (1.57%) Office 365
Communications & Networking
1 22 (17.32%) LAN
1 22 (17.32%) WAN
2 16 (12.60%) TCP/IP
2 16 (12.60%) Wi-Fi
3 10 (7.87%) Remote Desktop
4 6 (4.72%) VPN
5 3 (2.36%) DNS
6 2 (1.57%) Cisco Wireless
6 2 (1.57%) DHCP
6 2 (1.57%) DSL
6 2 (1.57%) Ethernet
6 2 (1.57%) Firewall
6 2 (1.57%) LDAP
6 2 (1.57%) Wireless
7 1 (0.79%) FTP
Database & Business Intelligence
1 4 (3.15%) Big Data
2 3 (2.36%) SQL Server
3 2 (1.57%) Relational Database
Development Applications
1 1 (0.79%) JIRA
General
1 44 (34.65%) Finance
2 14 (11.02%) Retail
3 12 (9.45%) Telecoms
4 9 (7.09%) Front Office
5 7 (5.51%) Electronics
5 7 (5.51%) Legal
5 7 (5.51%) Manufacturing
5 7 (5.51%) Marketing
6 5 (3.94%) Banking
6 5 (3.94%) Retail Banking
7 1 (0.79%) Advertising
7 1 (0.79%) Back Office
7 1 (0.79%) French Language
7 1 (0.79%) Italian Language
7 1 (0.79%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (3.15%) .NET
2 3 (2.36%) ASP.NET
2 3 (2.36%) jQuery
3 1 (0.79%) CSS
3 1 (0.79%) HTML
3 1 (0.79%) Web Services
3 1 (0.79%) XML
Miscellaneous
1 11 (8.66%) Analytical Skills
2 6 (4.72%) Blackberry
3 5 (3.94%) Management Information System
4 2 (1.57%) Fat Client
4 2 (1.57%) iPhone
4 2 (1.57%) Thin Client
5 1 (0.79%) Driving Licence
5 1 (0.79%) Handset
Operating Systems
1 50 (39.37%) Windows
2 21 (16.54%) Windows 7
3 5 (3.94%) Linux
4 4 (3.15%) Windows 10
4 4 (3.15%) Windows Server 2008
4 4 (3.15%) Windows XP
5 3 (2.36%) Mac OS X
5 3 (2.36%) Windows 8
5 3 (2.36%) Windows Server 2003
6 2 (1.57%) Apple iOS
6 2 (1.57%) Windows Server
6 2 (1.57%) Windows Server 2012
7 1 (0.79%) Mac OS
7 1 (0.79%) Windows Phone
Processes & Methodologies
1 58 (45.67%) ITIL
2 31 (24.41%) Service Delivery
3 21 (16.54%) Service Management
4 14 (11.02%) Agile Software Development
5 12 (9.45%) Business Analysis
5 12 (9.45%) Incident Management
6 11 (8.66%) Data Protection
6 11 (8.66%) Problem Management
6 11 (8.66%) Project Management
7 10 (7.87%) Trend Analysis
8 8 (6.30%) Infrastructure Management
8 8 (6.30%) Service Desk Management
9 7 (5.51%) Business Intelligence
9 7 (5.51%) Digital Marketing
9 7 (5.51%) Programme Management
9 7 (5.51%) User Acceptance Testing
10 6 (4.72%) Continuous Improvement
10 6 (4.72%) ITIL V3
10 6 (4.72%) Stakeholder Management
10 6 (4.72%) Workflow
Programming Languages
1 7 (5.51%) SQL
2 4 (3.15%) C#
3 2 (1.57%) JavaScript
3 2 (1.57%) PowerShell
4 1 (0.79%) C++
4 1 (0.79%) Java
4 1 (0.79%) Python
Qualifications
1 17 (13.39%) ITIL Certification
2 12 (9.45%) Degree
3 9 (7.09%) Security Cleared
4 8 (6.30%) DV Cleared
4 8 (6.30%) SC Cleared
5 6 (4.72%) ITIL Foundation Certificate
6 4 (3.15%) ISEB
7 2 (1.57%) Microsoft Certification
8 1 (0.79%) CEH
Quality Assurance & Compliance
1 16 (12.60%) SLA
2 3 (2.36%) ISO 9001
3 2 (1.57%) ISO/IEC 27001
4 1 (0.79%) COBIT
System Software
1 44 (34.65%) Active Directory
2 3 (2.36%) XenApp
3 2 (1.57%) Terminal Server
3 2 (1.57%) UAG
3 2 (1.57%) vCloud
3 2 (1.57%) Virtual Machines
3 2 (1.57%) VMware Infrastructure
Systems Management
1 2 (1.57%) Nagios
1 2 (1.57%) SCCM
1 2 (1.57%) vRealize
2 1 (0.79%) HP Quality Center
Vendors
1 67 (52.76%) Microsoft
2 24 (18.90%) Citrix
3 7 (5.51%) SAP
4 5 (3.94%) Symantec
4 5 (3.94%) VMware
5 3 (2.36%) Apple
5 3 (2.36%) Cisco
5 3 (2.36%) F5
6 2 (1.57%) Avaya
6 2 (1.57%) Dell
6 2 (1.57%) Xerox
7 1 (0.79%) Adobe
7 1 (0.79%) Altiris
7 1 (0.79%) HP
7 1 (0.79%) Mitel
7 1 (0.79%) Red Box
7 1 (0.79%) Remedy
7 1 (0.79%) ServiceNow
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