Service Analyst Jobs in the South West

Service Analyst
England > South West

The median Service Analyst salary in the South West is £27,500 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 187 235 221
Rank change year-on-year +48 -14 +19
Permanent jobs requiring a Service Analyst 99 31 106
As % of all permanent jobs advertised in the South West 1.07% 0.46% 1.31%
As % of the Job Titles category 1.11% 0.52% 1.37%
Number of salaries quoted 60 20 75
10th Percentile £22,750 £22,000 £21,750
25th Percentile £24,375 £25,500 £21,838
Median annual salary (50th Percentile) £27,500 £27,250 £25,500
Median % change year-on-year +0.92% +6.86% +6.25%
75th Percentile £33,313 £31,375 £28,750
90th Percentile £38,750 £33,750 £44,750
England median annual salary £27,500 £29,362 £27,500
% change year-on-year -6.34% +6.77% -

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,935 6,012 7,761
% of permanent jobs with a recognized job title 96.22% 89.09% 96.25%
Number of salaries quoted 6,536 3,754 5,120
10th Percentile £28,000 £29,250 £29,488
25th Percentile £36,336 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,000
90th Percentile £77,500 £79,750 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Analyst
Job Vacancy Trend in the South West

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Analyst in the South West

Service Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Analyst in the South West.

Salary trend for Service Analyst in the South West

Service Analyst
Salary Histogram in the South West

Salary distribution for jobs citing Service Analyst in the South West over the 6 months to 10 May 2024.

Salary histogram for Service Analyst in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South West region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dorset +15 35 £27,500 -8.33% 1
Bristol +16 24 £27,675 +2.50% 2
Somerset +13 12 £26,250 -6.25% 4
Gloucestershire -16 12 £31,500 +3.28% 1
Wiltshire 0 9 £25,000 +4.17% 2
Devon -9 7 £30,000 +15.38% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 10 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Service Analyst in the job title.

1 58 (58.59%) Social Skills
2 40 (40.40%) ITIL
3 39 (39.39%) Law
4 38 (38.38%) Finance
5 36 (36.36%) Inclusion and Diversity
6 35 (35.35%) Active Directory
7 34 (34.34%) Time Management
8 33 (33.33%) Windows
9 32 (32.32%) Banking
9 32 (32.32%) Investment Banking
10 31 (31.31%) Customer Service
11 26 (26.26%) Microsoft
12 25 (25.25%) Problem-Solving
13 23 (23.23%) Microsoft 365
14 22 (22.22%) Project Management
14 22 (22.22%) Business Analysis
15 19 (19.19%) Mobile App
15 19 (19.19%) Confluence
15 19 (19.19%) Corporate Banking
15 19 (19.19%) French Language
15 19 (19.19%) Presentation Skills
16 16 (16.16%) Azure
17 14 (14.14%) Service Delivery
17 14 (14.14%) LAN
18 13 (13.13%) VPN
18 13 (13.13%) Front Office
19 11 (11.11%) Windows Server
20 10 (10.10%) Service Management
21 9 (9.09%) TCP/IP
21 9 (9.09%) Citrix

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (19.19%) Confluence
2 5 (5.05%) Microsoft Exchange
3 3 (3.03%) SharePoint
4 1 (1.01%) Skype for Business
Applications
1 6 (6.06%) Microsoft Excel
1 6 (6.06%) Microsoft Office
1 6 (6.06%) Microsoft PowerPoint
Cloud Services
1 23 (23.23%) Microsoft 365
2 16 (16.16%) Azure
3 8 (8.08%) Entra ID
4 3 (3.03%) OneDrive
5 2 (2.02%) Mimecast
6 1 (1.01%) PaaS
6 1 (1.01%) Power Platform
6 1 (1.01%) SaaS
Communications & Networking
1 14 (14.14%) LAN
2 13 (13.13%) VPN
3 9 (9.09%) TCP/IP
4 8 (8.08%) Wireless
5 7 (7.07%) DNS
5 7 (7.07%) Internet
6 6 (6.06%) Remote Desktop
7 1 (1.01%) DHCP
7 1 (1.01%) IP Telephony
7 1 (1.01%) Skype
7 1 (1.01%) Structured Cabling
7 1 (1.01%) WAN
Database & Business Intelligence
1 1 (1.01%) Power BI
General
1 58 (58.59%) Social Skills
2 39 (39.39%) Law
3 38 (38.38%) Finance
4 36 (36.36%) Inclusion and Diversity
5 32 (32.32%) Banking
5 32 (32.32%) Investment Banking
6 19 (19.19%) Corporate Banking
6 19 (19.19%) French Language
6 19 (19.19%) Presentation Skills
7 13 (13.13%) Front Office
8 9 (9.09%) Legal
9 7 (7.07%) Telecoms
10 5 (5.05%) Documentation Skills
10 5 (5.05%) Public Sector
11 4 (4.04%) Advertising
12 2 (2.02%) Analytical Skills
Miscellaneous
1 19 (19.19%) Mobile App
2 7 (7.07%) Credit Derivative
2 7 (7.07%) Credit Risk
2 7 (7.07%) Derivative
2 7 (7.07%) Foreign Exchange (FX)
3 6 (6.06%) Fixed Income
4 3 (3.03%) Data Centre
4 3 (3.03%) Data Structures
4 3 (3.03%) Self-Motivation
5 2 (2.02%) Driving Licence
Operating Systems
1 33 (33.33%) Windows
2 11 (11.11%) Windows Server
3 7 (7.07%) Windows 10
4 3 (3.03%) Android
4 3 (3.03%) Apple iOS
5 2 (2.02%) Windows Server 2012
6 1 (1.01%) Mac OS
6 1 (1.01%) Windows 7
Processes & Methodologies
1 40 (40.40%) ITIL
2 34 (34.34%) Time Management
3 31 (31.31%) Customer Service
4 25 (25.25%) Problem-Solving
5 22 (22.22%) Business Analysis
5 22 (22.22%) Project Management
6 14 (14.14%) Service Delivery
7 10 (10.10%) Service Management
8 8 (8.08%) Change Management
8 8 (8.08%) Document Management
8 8 (8.08%) Incident Management
8 8 (8.08%) ITSM
9 7 (7.07%) Continuous Improvement
9 7 (7.07%) Mobile Device Management
9 7 (7.07%) Process Improvement
9 7 (7.07%) Ticket Management
10 6 (6.06%) Creative Thinking
10 6 (6.06%) Practice Management
10 6 (6.06%) Problem Management
10 6 (6.06%) Strategic Thinking
Programming Languages
1 6 (6.06%) PowerShell
2 4 (4.04%) SQL
Qualifications
1 7 (7.07%) A+ Certification
2 6 (6.06%) Degree
3 3 (3.03%) ITIL Certification
4 2 (2.02%) DBS Check
4 2 (2.02%) MCITP
4 2 (2.02%) MCP
4 2 (2.02%) Microsoft Certification
Quality Assurance & Compliance
1 7 (7.07%) SLA
2 3 (3.03%) ISO 14001
2 3 (3.03%) ISO 9001
3 2 (2.02%) ISO/IEC 27001
4 1 (1.01%) Accessibility
4 1 (1.01%) PMO
System Software
1 35 (35.35%) Active Directory
2 2 (2.02%) XenApp
2 2 (2.02%) XenDesktop
3 1 (1.01%) Virtual Servers
Systems Management
1 6 (6.06%) Microsoft Intune
1 6 (6.06%) SCCM
2 1 (1.01%) Jamf Pro
Vendors
1 26 (26.26%) Microsoft
2 9 (9.09%) Citrix
2 9 (9.09%) ServiceNow
3 6 (6.06%) Aderant
3 6 (6.06%) iManage
4 5 (5.05%) Apple
5 3 (3.03%) Oracle
5 3 (3.03%) Sun
6 1 (1.01%) Bomgar
6 1 (1.01%) Canon
6 1 (1.01%) Dell
6 1 (1.01%) HP
6 1 (1.01%) Samsung