Hybrid/Remote Service Desk Technician Job Trends

Service Desk Technician
UK > Work from Home

As of 13 January 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Technician salary in Work from Home.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 372 433 479
Rank change year-on-year +61 +46 +230
Permanent jobs requiring a Service Desk Technician 2 7 7
As % of all permanent jobs with remote/hybrid work options 0.013% 0.043% 0.032%
As % of the Job Titles category 0.014% 0.045% 0.034%
Number of salaries quoted 0 5 7
10th Percentile - - £24,800
25th Percentile - £26,250 £25,000
Median annual salary (50th Percentile) - £27,500 £28,500
Median % change year-on-year - -3.51% +16.33%
75th Percentile - £28,750 £29,772
90th Percentile - £35,500 £30,294
UK median annual salary £35,000 £28,000 £28,000
% change year-on-year +25.00% - +13.13%

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,085 15,725 20,831
% of permanent jobs with a recognized job title 93.69% 96.08% 95.93%
Number of salaries quoted 9,171 9,465 17,064
10th Percentile £30,000 £35,500 £35,573
25th Percentile £42,500 £46,250 £45,000
Median annual salary (50th Percentile) £60,000 £61,644 £60,000
Median % change year-on-year -2.67% +2.74% -4.00%
75th Percentile £78,750 £80,000 £78,750
90th Percentile £97,500 £98,474 £96,539
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Service Desk Technician
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Technician' in the job title and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Desk Technician job vacancy trend for remote/hybrid roles

Service Desk Technician
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for remote Service Desk Technician job vacancies.

Salary distribution trend for remote Service Desk Technician job vacancies

Service Desk Technician Skill Set
Top 12 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 13 January 2026, Service Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring Service Desk Technician in the job title.

1 2 (100.00%) Azure
1 2 (100.00%) Customer Service
1 2 (100.00%) Hyper-V
1 2 (100.00%) ITIL
1 2 (100.00%) Mentoring
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Server Management
1 2 (100.00%) Virtual Environments
1 2 (100.00%) VMware
1 2 (100.00%) VMware Infrastructure

Service Desk Technician Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) Mentoring
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Server Management
1 2 (100.00%) Virtual Environments
System Software
1 2 (100.00%) Hyper-V
1 2 (100.00%) VMware Infrastructure
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware