Service Desk Technician Jobs with Work from Home Options

Service Desk Technician
UK > Work from Home

The median Service Desk Technician salary in Work from Home is £28,500 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 579 653 859
Rank change year-on-year +74 +206 -287
Permanent jobs requiring a Service Desk Technician 5 5 5
As % of all permanent jobs with a WFH option 0.015% 0.012% 0.007%
As % of the Job Titles category 0.015% 0.013% 0.007%
Number of salaries quoted 5 5 5
10th Percentile - - -
25th Percentile £27,750 £25,000 £20,750
Median annual salary (50th Percentile) £28,500 £38,953 £26,500
Median % change year-on-year -26.83% +46.99% -13.11%
75th Percentile £29,250 £40,865 £29,250
90th Percentile £161,700 £41,396 -
UK median annual salary £30,000 £26,000 £25,500
% change year-on-year +15.38% +1.96% +3.86%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,522 38,765 68,459
% of permanent jobs with a recognized job title 96.05% 95.93% 97.35%
Number of salaries quoted 24,888 27,595 41,875
10th Percentile £33,093 £36,750 £36,250
25th Percentile £42,500 £47,250 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Desk Technician
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Desk Technician in the job title as a proportion of all IT jobs advertised.

Service Desk Technician trend for jobs with a WFH option

Service Desk Technician
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Service Desk Technician.

Service Desk Technician salary trend for jobs with a WFH option

Service Desk Technician
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Service Desk Technician over the 6 months to 18 May 2024.

Service Desk Technician salary histogram for jobs with a WFH option

Service Desk Technician Skill Set
Top 16 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 18 May 2024, Service Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Service Desk Technician in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft 365
2 4 (80.00%) Microsoft
2 4 (80.00%) Dell
2 4 (80.00%) Multi-Factor Authentication
3 1 (20.00%) Break/Fix
3 1 (20.00%) Social Skills
3 1 (20.00%) Customer Service
3 1 (20.00%) Apple
3 1 (20.00%) Service Delivery
3 1 (20.00%) Windows 7
3 1 (20.00%) Active Directory
3 1 (20.00%) TCP/IP
3 1 (20.00%) VPN
3 1 (20.00%) Remote Desktop
3 1 (20.00%) Windows Server

Service Desk Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (100.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) Remote Desktop
1 1 (20.00%) TCP/IP
1 1 (20.00%) VPN
General
1 1 (20.00%) Social Skills
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server
Processes & Methodologies
1 4 (80.00%) Multi-Factor Authentication
2 1 (20.00%) Break/Fix
2 1 (20.00%) Customer Service
2 1 (20.00%) Service Delivery
System Software
1 1 (20.00%) Active Directory
Vendors
1 4 (80.00%) Dell
1 4 (80.00%) Microsoft
2 1 (20.00%) Apple