Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior CustomerOnboarding Specialist, slough col-narrow-left Client: MarTrust Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Join Marcura as a Senior CustomerOnboarding Specialist – A … success. Now, we’re looking for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior CustomerOnboarding Specialist Successfully implementing and onboarding a new customer will be the main responsibility of the Senior CustomerOnboarding Specialist. Coordinating cross functional efforts between … proactive approach at handling deadlocks and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customeronboarding process. Your Day-to-Day Will Involve: Project Management : Own and manage the entire customeronboarding and implementation project lifecycle, from kick-off to go-live. More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Customer Success Consultant- Fully Remote- United Kingdom, slough Client: Leasepath Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: About Us: At Leasepath, a Microsoft Business Applications Partner, we are a rapidly growing global provider dedicated to empowering Finance Institutions and Lease/Loan Brokers in … for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
Social network you want to login/join with: Insight Global is looking for a MDM Solutions Architect to join a large financial institution located in London for a 12-month ongoing contract. The candidate will be joining the Corporate More ❯
Social network you want to login/join with: Implementation and Customer Success Consultant, slough col-narrow-left Client: Tracker Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
Social network you want to login/join with: Implementation and Customer Success Consultant, reading col-narrow-left Client: Tracker Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
ethic, and transferable skills are most important to us. We are specifically looking for individuals who want a career and not just a job. Virtual job fairs Key Responsibilities • ClientOnboarding: Ensuring timely onboarding of clients across our platforms whilst working on multiple onboardings in tandem. • Client Communication and Support: Serving as the primary … Maintaining regular communication with clients to provide updates, gather feedback, and address any concerns or questions they may have. • Project Ownership from Initiation to Completion: Taking complete ownership of clientonboarding projects from initiation to completion and ensuring all tasks are executed to agreed project timelines and quality standards. • Data Issues Resolutions: Reviewing the client’s … provided data using internal software to identify anomalies and missing information. Working with the client to resolve data issues that may block the client's onboarding. Understanding the functionality of our internal systems and identifying how these functions may aid in the client's onboarding and longevity of a client system. • Team and Interdepartmental More ❯
Social network you want to login/join with: Senior Implementation Project Manager, slough col-narrow-left Client: Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: About Hazeltree Fund Services Inc. Hazeltree is a leading provider of integrated treasury management … Hazeltree is committed to delivering exceptional value and cutting-edge technology solutions to the financial services industry. Job Overview We are seeking an Implementation Project Manager to join our Client Services team in London. This role is critical in leading the onboarding of private market clients to Hazeltree’s innovative treasury platform. The ideal candidate will drive … seamless client transitions, optimize workflows, and ensure successful implementations that maximize the value of our solutions. This is an exciting opportunity to work closely with top-tier investment firms, build strong client relationships, and contribute to the continuous improvement of our onboarding processes. Key Responsibilities ClientOnboarding & Implementation Lead the end-to-end More ❯
customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans. This role offers a stimulating environment where you can continuously learn and grow, with More ❯
Greater Reading Area, United Kingdom Hybrid / WFH Options
Matched
Revenue Operations Manager Why? Growing software vendor + career development opportunities Location : Hybrid - weekly visits to Reading Area office Do you have 4+ years' experience within Sales or Revenue Optimisation as a Sales Operations Manager or Revenue Operations Manager? Do More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Why? Growing software vendor + career development opportunities Location : Hybrid - weekly visits to Reading Area office Do you have 3+ years' experience within Sales or Revenue Optimisation as a Sales Operations More ❯
Reading, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), reading col-narrow-left Client: FBO One Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), slough col-narrow-left Client: FBO One Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Social network you want to login/join with: Client Solutions Associate/Assistant Vice President (FinTech), slough col-narrow-left Client: Quantium Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ABOUT US Quantium is an all-in-one … use platform streamlines investment administration, performance analytics, data aggregation and investor reporting. We serve some of the most prominent private asset managers across the world with over $75 billion client assets under our platform. Quantium is scaling our products and reach to delight more customers and is looking to add talented members across engineering, business development and client support teams. JOB BRIEF We are looking for a Client Solutions Associate and an AVP with client success and project management experience to lead new clientonboarding as well as servicing existing clients. Your role will be to ensure on-time and successful client implementation through project scoping, stakeholder management as well as More ❯
sits within the Digital team and will report directly to the Head of Digital. As a Digital Service Manager , your mission is to own and evolve the broker and client-facing onboarding and support journey for these digital tools. You will act as the key point of contact for clients, brokers, and internal teams, ensuring successful adoption … and use of the platforms while also establishing scalable, lightweight service management processes. This is a hands-on, client-centric role, perfect for someone who thrives in a fast-moving, startup-like digital team environment. Key Responsibilities ClientOnboarding & Success Own the onboarding process for clients and broker teams onto Lockton’s digital platforms … Develop training materials, user guides, and onboarding manuals Deliver training sessions and proactive client engagement to ensure adoption Service Management & Support Design and implement a light-touch ITIL service model aligned with Lockton’s internal ITSM framework Manage incoming issues (approx. 40–60/month) from brokers and clients, resolving basic issues (logins/admin) directly Triage More ❯
enhance the service experience by providing guidance on how the practice can best utilize the CareStack software program. This service experience is based upon the financial outcomes of the client as well as other measures that occur within Practice Management Solutions. The Client Success Manager (CSM) provides regular feedback to the client on monthly Practice Roundup and … success. o Proactively engage with clients to understand their goals, challenges, and needs related to dental practice management, and offer tailored solutions and support. • Retention and renewals o Monitor client health and satisfaction levels, proactively addressing any issues or concerns to mitigate churn and identify opportunities for expansion within existing accounts. o ClientOnboarding and Training … when necessary, to ensure they fully understand the features and functionalities of our software. • Customer advocacy : o Act as the voice of the customer within the company, advocating for client needs and feedback to relevant internal teams, including product development and support. Collaborate with sales teams to identify opportunities for upselling or cross-selling additional products or services to More ❯
Social network you want to login/join with: Private Credit and Banking Associate, slough col-narrow-left Client: Termgrid Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Private Credit/Banking Associate Termgrid is redefining private capital markets with … in one of the most critical parts of the global economy. We’re seeking a Private Credit and Banking Associate to support and grow relationships across Termgrid’s expanding client base. This is a great opportunity for someone early in their career who is excited to work directly with leading private equity, credit and capital markets firms, help clients … fast-growing SaaS company, while still leveraging your capital markets knowledge. You’ll have direct exposure to leading private equity and capital markets clients, building a strong foundation in client management, product adoption, and startup operations. Details Job Title : Private Credit and Banking Associate Location : London Reports to : Global Head of Credit and Bank Coverage What You’ll Do More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements. The TSM will also be involved in new customeronboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participation in a Duty Manager rota and acting as Incident Manager for … and ensure preventative actions are implemented Collaborate with Technical Resource Managers to build dedicated support teams based on technical and service needs Coordinate with GS & PS to plan customeronboarding Support consultants with technical issues and act as an escalation point for support incidents and tasks Implement service improvement initiatives and assist in planning, designing, and executing process … introduction of new ways of working, automation, and tools Work with CSMs & SDMs to identify opportunities for cost reduction and increased gross margin Oversee patching and maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Provide presales support by managing requests for information, such as tool releases and Oracle software end-of-life updates Candidate Skillset More ❯
a cutting-edge broadcast technology company that’s at the forefront of IP and cloud transformation for some of the world’s most iconic broadcasters and streaming platforms. Our client powers live video delivery for tier-one names including global networks, sports platforms, and OTT providers. As they continue to expand their global footprint, they’re now seeking a … investigations and collaborate directly with customers to ensure seamless operations. Maintain and manage media infrastructure both on-prem and in the cloud. Deliver training, documentation, service reviews, and onboarding for key clients. Champion process improvement and contribute to continuous enhancement of support services. Provide 24/7 support on a rotational basis for premium-tier clients. What You More ❯
Social network you want to login/join with: We're looking for an experienced Implementation Project Manager to lead strategic customer onboarding. Your Role: Day-to-day: Manage projects, liaise with clients and teams, and improve processes. Strategic: Oversee More ❯
defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You'll guide both paying clients and trial users, playing a crucial role in converting trials to clients. Working with sophisticated private equity clients, you'll ensure they … in defining our playbooks, building scalable systems, and eventually growing the team beneath you. Experience Required: 5+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: Highly Competitive + Generous ESOP Visa: We don’t sponsor visas yet. You must have the right to work in the UK Key Responsibilities Maximise trial … Drive engagement, increase usage, maintain retention and expand accounts Engage in commercial discussions: Support negotiations and ensure smooth trial-to-paid transitions Define the CS playbook from scratch: Own client journey processes across onboarding, adoption, and QBRs Work closely with the CEO and Founders Associate to build toward a CS function Collaborate with Sales & Product: Bridge clients More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior Manager, Customer Success (EMEA), slough col-narrow-left Client: ShipServ Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity … engagement, onboarding, training, and ongoing support. Your goal is to ensure customer satisfaction, retention, and account expansion. You will lead a team of specialists who support customeronboarding, manage system integration projects, and provide procurement advisory services. In this role, you will collaborate closely with the Buyer Sales and Technology teams to ensure seamless delivery and … Success, Account Management, or Consulting role — preferably in B2B SaaS. Strong understanding of procurement process, category management and supplier management skills preferably within maritime industry. Proven track record of client or external facing roles with the ability to build long-term relationships with customers/suppliers. Proven experience in a consultative role, with the ability to diagnose customer challenges More ❯
who can thrive in a dynamic environment while influencing the future of our Customer Success motion. Long-term satisfaction of our customers is your success! TASKS AND RESPONSIBILITIES CustomerOnboarding & Activation Drive smooth and timely onboarding experiences, ensuring new customers are set up for success within the first 30-60 days. Customer Engagement & Product Adoption Monitor More ❯
clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯