26 to 50 of 80 Customer Service Jobs in Central London

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

connected? Our client is a leading force in IT, networking, and connectivity , delivering cutting-edge, tailored solutions that keep businesses ahead of the curve. Renowned for their top-tier customer service and innovation-first mindset, they’re not just supporting growth, they’re fuelling it. Now, with big expansion plans in motion, they’re looking for a team … of four dynamic Account Managers to join the team and play a key role in their next stage of hyper-growth. Key Responsibilities Own a portfolio of approximately 60 customer accounts, ensuring customer satisfaction, retention and achieving your sales target. Nurture relationships with existing clients by understanding their business needs and proactively identifying opportunities to provide additional IT … networking, and connectivity solutions. Cross-sell and upsell a full range of services to existing accounts, maximising revenue opportunities while maintaining a customer-first approach. Partner with the Cyber Security Sales Specialist to promote and sell cyber security services into your customer base. Introduce the Cyber Security Sales Specialist to customers and facilitate meetings and discussions around their More ❯

connected? Our client is a leading force in IT, networking, and connectivity , delivering cutting-edge, tailored solutions that keep businesses ahead of the curve. Renowned for their top-tier customer service and innovation-first mindset, they’re not just supporting growth, they’re fuelling it. Now, with big expansion plans in motion, they’re looking for a team … of four dynamic Account Managers to join the team and play a key role in their next stage of hyper-growth. Key Responsibilities Own a portfolio of approximately 60 customer accounts, ensuring customer satisfaction, retention and achieving your sales target. Nurture relationships with existing clients by understanding their business needs and proactively identifying opportunities to provide additional IT … networking, and connectivity solutions. Cross-sell and upsell a full range of services to existing accounts, maximising revenue opportunities while maintaining a customer-first approach. Partner with the Cyber Security Sales Specialist to promote and sell cyber security services into your customer base. Introduce the Cyber Security Sales Specialist to customers and facilitate meetings and discussions around their More ❯

services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field … vehicles for site visits Comprehensive training and development opportunities Opportunity to become permanent for the right candidate Modern, supportive working environment Chance to make a real difference in public service delivery Next Steps This role offers excellent progression opportunities within a supportive team environment. The successful candidate will have the opportunity to develop their skills while contributing to the More ❯

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic DOE 36.5 hour working week Travel time paid after 30mins … Security Systems Servicing of Intruder alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install and commissioning Security Systems experience is … and seeking a new Security Engineer position, then please apply now. If your application is successful a 4way member will be in touch. Security Engineer/Install Engineer/Service Engineer/Fire & Security/IP Networks/18th Edition/Security Service Engineer/Security Systems More ❯

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic DOE 36.5 hour working week Travel time paid after 30mins … Security Systems Servicing of Intruder alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install and commissioning Security Systems experience is … and seeking a new Security Engineer position, then please apply now. If your application is successful a 4way member will be in touch. Security Engineer/Install Engineer/Service Engineer/Fire & Security/IP Networks/18th Edition/Security Service Engineer/Security Systems More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯

HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical … technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a … headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of … Ability to prioritise workload and work well under pressure in a fast-paced environment. Excellent written and verbal communication skills. Producing insights to help influence category plans and enhance customer’s experience. Build relationships & effectively working with branded partners. Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous. About Fenwick Fenwick is rich with heritage and history More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of … Ability to prioritise workload and work well under pressure in a fast-paced environment. Excellent written and verbal communication skills. Producing insights to help influence category plans and enhance customer’s experience. Build relationships & effectively working with branded partners. Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous. About Fenwick Fenwick is rich with heritage and history More ❯

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems. What you … will be doing Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security industry. Experience of IP based networks … and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of IP based networks and security systems. Hold current relevant qualifications to the industry i.e. 18th edition More ❯

and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯

and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯

not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯

not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯

per annum pro rata Leicester Square Summary: The Onsite Audio-Visual Technician is responsible for end-to-end troubleshooting, assessment and resolution of issues related to a customer’s Audio/Video system(s). You will also provide Preventative Maintenance, Meeting & Event Support, and Customer Training. You will be the face of our clients brand and must … have excellent customer service skills and a strong technical aptitude. This position will be dedicated to a single client looking after all AV across two locations located close together. This includes 24 meeting rooms, two background audio systems, Town Hall event space, internal digital signage and customer-facing studio content. Your responsibilities and Duties: End-to-end … may be recurring. Daily health checks of all rooms and AV systems to ensure full operability. Management of the Jira support AV portal ticketing system. Setup and support of customer meetings/events that involve AV, running the audio via Yamaha TF1 (some may occur outside of traditional business hours) Coordinate maintenance windows and ensure systems are on the More ❯

per annum pro rata Leicester Square Summary: The Onsite Audio-Visual Technician is responsible for end-to-end troubleshooting, assessment and resolution of issues related to a customer’s Audio/Video system(s). You will also provide Preventative Maintenance, Meeting & Event Support, and Customer Training. You will be the face of our clients brand and must … have excellent customer service skills and a strong technical aptitude. This position will be dedicated to a single client looking after all AV across two locations located close together. This includes 24 meeting rooms, two background audio systems, Town Hall event space, internal digital signage and customer-facing studio content. Your responsibilities and Duties: End-to-end … may be recurring. Daily health checks of all rooms and AV systems to ensure full operability. Management of the Jira support AV portal ticketing system. Setup and support of customer meetings/events that involve AV, running the audio via Yamaha TF1 (some may occur outside of traditional business hours) Coordinate maintenance windows and ensure systems are on the More ❯

stakeholder management experience working with diverse business units Strong facilitation and presentation skills for leading meetings and workshops Collaborative mindset with ability to work effectively in cross-functional teams Customer service orientation with focus on delivering business value Preferred Qualifications Advanced Technical Skills Experience with Microsoft Copilot Studio for building intelligent chatbots and conversational AI solutions Familiarity with More ❯

will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will … support or helpdesk role, specializing in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Desirable Qualifications: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service … solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing More ❯

a natural problem solver to join their Front of House and IT support team. This is an excellent opportunity for someone with a passion for technology, problem-solving, and customer service to develop their skills in a fast-paced, professional services environment (ideally Legal).You will be responsible for providing hands-on technical support for meeting room technology … and SIP protocol concepts. Familiar with troubleshooting software and hardware issues, ideally with experience using a ticketing system. A strong communicator with excellent interpersonal skills and a dedication to customer service. Proactive, solutions-focused, and able to perform under pressure. You should also have at least one year of hands-on experience with AV/IT support, plus the … physical demands of the role (including walking, standing, lifting, and equipment setup).What’s in it for you Competitive salary (reviewed annually) Bonus scheme 25 days holiday (increasing with service) + holiday exchange scheme Private medical insurance Enhanced parental leave Ongoing training and career development opportunities More ❯

detail to cutdown order Discrepancies. Report instances of inventory, location variance to warehouse manager or assistant managers. Communicate internally with Museum Colleagues for different departments, reflecting Museum values and customer service standards. Comply with the Museum's Health and Safety and Fire Safety policies and procedures and with the HASAW act at all times. Report any health and … Shiptheory or similar Stock Management, would be preferred. Experience of working in a busy commercial warehouse web order picking environment. Good communication skills - Telephone and E-mail. Passionate about customer service. Basic knowledge of Microsoft Office (including Word, Outlook, and Excel.) A Practical understanding of Health and Safety within a fast-moving warehouse environment is desirable. Able to prioritize More ❯

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯