51 to 75 of 80 Customer Service Jobs in Central London

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯

containing multiple technologies, servers, and logical environments. Proven track record of end-to-end project lifecycle including requirement analysis, testing, deployment, and production Support. Strong team player with a customer service orientation with the ability to forge relationships at all levels of the company and across diverse cultures. More ❯

of online support and business support coordinators to manage both internal and external customers dealing with 1 st line technical support including troubleshooting and system functionality. This is a customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking background or technical support role. … company culture is one that includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. The role At least 12 months experience working in a similar technical support … role, including the delivery of exceptional customer service for online systems and booking tools Ability to monitor and manage support queries, ensuring timely resolutions and proper escalation is adhered to across company processes and procedures You will be responsible for client queries such as technical and system issues including change requests, whilst liaising with key internal stakeholders Strong More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯

domain. Key Responsibilities: 1. Solution Architecture & Innovation Define and design GenAI-driven architectures tailored to finance-specific use cases, including: Intelligent document processing (KYC/AML) Conversational finance assistants (customer service, advisory) Automated risk and compliance workflows Synthetic data generation for testing and modeling Personalized financial insights and reporting Select the right GenAI technologies (open-source, proprietary, cloud … or hybrid) to meet client goals without being tied to a specific vendor stack. Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement Act as the primary GenAI thought leader in strategic client engagements. Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite). Translate complex AI capabilities More ❯

experience in consulting or industry with specific relevance to Global Business Services Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with More ❯

experience in consulting or industry with specific relevance to Global Business Services Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with More ❯

delivering memorable journeys with expert guides and comfortable, modern coaches. As Sightseeing Operator of the Year 2024 (UK Inbound), we pride ourselves on our heritage, quality, and commitment to customer service and satisfaction. Role Overview: We are seeking a dynamic team player and results-driven Website & Content Manager to join our team in London. This role will be More ❯

delivering memorable journeys with expert guides and comfortable, modern coaches. As Sightseeing Operator of the Year 2024 (UK Inbound), we pride ourselves on our heritage, quality, and commitment to customer service and satisfaction. Role Overview: We are seeking a dynamic team player and results-driven Website & Content Manager to join our team in London. This role will be More ❯

legal implications Want to challenge the status quo and drive continuous improvement Seek a role where legal expertise creates competitive advantage Your impact areas: Commercial Excellence : Draft and negotiate customer agreements (with a focus on public sector frameworks) and supplier agreements, managing full contract lifecycles Strategic Advisory : Provide commercially focused legal guidance across employment, data protection, public procurement for … customer frameworks, procurement/supply chain, and regulatory compliance Innovation Leadership : Navigate IP protection for proprietary technologies and advise on AI/emerging tech legal frameworks Operational Excellence : Develop legal systems and processes that scale with our growth Risk Management : Support dispute resolution and ensure regulatory compliance across IT consultancy operations Why join our Business Operations Hub? Our Hub … just support, it's the engine that drives operational excellence and competitive advantage. You'll work alongside Quality, IT, Business Assurance, and Sustainability teams under dynamic leadership, with a customer service mindset and commitment to continuous improvement. Ready to grow with us? We're committed to your development with bespoke training, study support, and opportunities to lead initiatives. More ❯

legal implications Want to challenge the status quo and drive continuous improvement Seek a role where legal expertise creates competitive advantage Your impact areas: Commercial Excellence : Draft and negotiate customer agreements (with a focus on public sector frameworks) and supplier agreements, managing full contract lifecycles Strategic Advisory : Provide commercially focused legal guidance across employment, data protection, public procurement for … customer frameworks, procurement/supply chain, and regulatory compliance Innovation Leadership : Navigate IP protection for proprietary technologies and advise on AI/emerging tech legal frameworks Operational Excellence : Develop legal systems and processes that scale with our growth Risk Management : Support dispute resolution and ensure regulatory compliance across IT consultancy operations Why join our Business Operations Hub? Our Hub … just support, it's the engine that drives operational excellence and competitive advantage. You'll work alongside Quality, IT, Business Assurance, and Sustainability teams under dynamic leadership, with a customer service mindset and commitment to continuous improvement. Ready to grow with us? We're committed to your development with bespoke training, study support, and opportunities to lead initiatives. More ❯

Returns) Managing a small-medium sized team and good track record of delivering projects successfully Strong understanding of the student lifecycle and higher education as a sector Strong communication & customer service skills Excellent stakeholder management What we would like to see: Experience managing development team Technical development background (Ideally with SITS) Target Start Date: ASAP (Flexible) but can More ❯

and communication skills on the phone and in person Ability to be self-motivated and engaged with the team Ability to quickly build rapport with clients and deliver exceptional customer service Must be well groomed and well presented at all times Technical Skills: Computer literate (Word and Excel) training is provided Language skills an advantage but not essential More ❯

over multiple touchpoints (phone, email, Linked In) Qualify leads based on predefined criteria and schedule demos for the sales team. Clearly articulate the value proposition of our product/service to prospective customers. Maintain accurate records of activity in the CRM system. Attend networking events to develop new opportunities and build brand awareness. THE PERSON: Must be a fluent More ❯

prospects over multiple touchpoints (phone, email, LinkedIn) Qualify leads based on predefined criteria and schedule demos for the sales team. Clearly articulate the value proposition of our product/service to prospective customers. Maintain accurate records of activity in the CRM system. Attend networking events to develop new opportunities and build brand awareness. THE PERSON: Must be a Native More ❯

prospects over multiple touchpoints (phone, email, LinkedIn) Qualify leads based on predefined criteria and schedule demos for the sales team. Clearly articulate the value proposition of our product/service to prospective customers. Maintain accurate records of activity in the CRM system. Attend networking events to develop new opportunities and build brand awareness. THE PERSON: Must be a Native More ❯

relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally Manage technical communications with client’s technical team, project team, customer services team and senior executives If you are interested in this position and would like to learn more, please send through your CV and we will get in touch More ❯

relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally Manage technical communications with client’s technical team, project team, customer services team and senior executives If you are interested in this position and would like to learn more, please send through your CV and we will get in touch More ❯

prospects over multiple touchpoints (phone, email, LinkedIn) Qualify leads based on predefined criteria and schedule demos for the sales team. Clearly articulate the value proposition of our product/service to prospective customers. Maintain accurate records of activity in the CRM system. Attend networking events to develop new opportunities and build brand awareness. THE PERSON: Must be a Native More ❯

your clients on how the company can help them achieve more. As the Client Technical Lead/IT Cloud Technical Consultant you will act as a bridge between the customer and internal teams, addressing technical challenges, facilitating seamless implementations, and fostering long-term relationships to drive customer satisfaction and retention. The focus of the role is to provide … consistent service, quality and innovation. Working in partnership with a customer relationship manager you will ensure the back office and field engineering teams have the appropriate knowledge to support the client and will be responsible for resolving technical issues outside of their remit. Working closely with security and cloud consultancy teams you will guide clients to make improvements … Cloud Consulting and Security Teams, including oversight of products and project changes at clients Client Technical Leadership Serve as the primary contact for client technical IT queries outside standard Service Desk support Collaborate with the support and engineering teams to resolve complex technical problems promptly CANDIDATE REQUIREMENTS Industry experience in a relevant role (Managed Service Provider role preferred More ❯

Our client sits within the IT sector and pride themselves on delivering exemplary customer service, which starts with how well they look after their employees internally. With continued growth and increase in business, they are keen to secure a new Team Coordinator to manage the team's diaries, meetings and daily schedules. You need to thrive when organizing … Being the first point of contact for clients and customers alike, you need to have a professional and clear telephone manner and have an open and friendly approach when customer facing. In return for your hard work and commitment, they offer vast development, along with excellent benefits and hybrid working (3-4 days in the office). You must More ❯

Our client sits within the IT sector and pride themselves on delivering exemplary customer service, which starts with how well they look after their employees internally. With continued growth and increase in business, they are keen to secure a new Team Coordinator to manage the team's diaries, meetings and daily schedules. You need to thrive when organizing … Being the first point of contact for clients and customers alike, you need to have a professional and clear telephone manner and have an open and friendly approach when customer facing. In return for your hard work and commitment, they offer vast development, along with excellent benefits and hybrid working (3-4 days in the office). You must More ❯

graduate (2:2 or above), any discipline Strong communicator who enjoys building rapport Resilient, proactive, and confident under pressure Competitive and motivated to exceed targets Previous experience in sales, customer service, or other people-focused roles is a bonus Able to stay organised and prioritise in a fast-paced environment A genuine desire to build a long-term More ❯

highest standards of safety, quality, and in compliance with industry regulations (e.g., Gas Safe, OFTEC, LOLER, COSHH, CDM). Liaise directly with clients, providing professional advice, updates, and excellent customer service. Manage vehicle stock and ensure accurate inventory records. Participate in an out-of-hours on-call rota as required. Adhere to all company policies and procedures, particularly regarding More ❯