126 to 150 of 156 CRM Jobs in the City of London

championing continuous improvement. What They’re Looking For: Proven experience in customer account management, customer success, or technical support in a SaaS environment Strong CRM administration skills and ability to maintain structured, accurate customer records Experience managing a small team and implementing processes to improve operational efficiency Technical awareness … project from conception to delivery autonomously What You’ll Work With: SaaS platform supporting multi-channel messaging: SMS, email, WhatsApp, Slack, and voice CRM systems and customer support platforms Onboarding workflows, service review processes, and operational documentation Testing new features, integrations, and bespoke customer workflows Nice to Haves: Experience with ...

with internal teams (Pre-Sales, Delivery, Customer Success) to ensure seamless execution and value delivery. Pipeline Management Maintain accurate pipeline and forecasting data in CRM systems for both new and existing accounts. Market Intelligence Stay informed on market trends, competitive landscape, and Finastra’s evolving product offerings. Required Skills & Experience … financial services landscape. Exceptional communication, presentation, and negotiation skills. Ability to manage multi-stakeholder, complex sales cycles. Proficiency in Microsoft Office and CRM systems. ...

closing the loop on health with personalised, preventative care that connects biomarker data, wearables, and customer behaviour into a single intelligence engine. The CRM layer is how that intelligence reaches customers. It's not a support function. It's how the platform speaks. Why this role is Healf At Healf … lever you pull changes the trajectory of a customer's relationship with Healf. That is why we do not see this as a conventional CRM role. Growth Analyst is the functional label. Building the communication engine for a platform that will define how the next generation manages their health ...

concurrently, forecasting accurately and inspecting pipeline with discipline. Collaborate closely with marketing and leadership to refine messaging, ICP definition, and outbound prioritisation. Maintain strong CRM hygiene, deal documentation, and reporting to support predictable forecasting. Operate with urgency, ownership, and resilience in a lean, early-stage environment where process is still … threading is a must. Strong commercial acumen with the ability to defend value and avoid discount-led selling. Disciplined on pipeline management, forecasting, and CRM hygiene. Comfortable operating in lean, early-stage environments where process and structure are still evolving. Hungry to win and progress, humble enough to learn ...

organisation Establish structured sales operating rhythms, performance dashboards, and MI reporting to drive accountability and insight Partner with Marketing, Sales Operations, and Data/CRM teams (Salesforce) to ensure effective lead flow, campaign execution, and data quality Act as a senior commercial leader, setting standards, driving performance, and influencing wider … teams A history of building high-performance, data-driven sales cultures Strong commercial acumen with accountability for performance, forecasting, and revenue contribution Experience using CRM systems (ideally Salesforce) and sales performance analytics Exposure to structured outbound environments, including effective campaign management and measurement. The ability to operate at both strategic ...

internal databases. Set up qualified meetings for Business Development Managers and Account Managers. Maintain accurate records of activity, pipeline, and lead status in the CRM system (Salesforce or similar). Support the sales process by providing relevant client information and insights to senior sales colleagues. Help drive brand awareness … email. A proactive and fearless approach to outreach and starting conversations with new prospects. Highly organised with good research and analytical skills. Comfortable using CRM systems (Salesforce or similar). Self-motivated, target-driven, and eager to learn and develop in a sales career. An interest in the Events industry ...

We are looking to speak with high performing Senior Sales Development Representatives for our client, a growing SaaS company. If you are looking to take the next step in your career and have Enterprise SDR ...

CRM Specialist | Marketing & Business Development 📍 London | Reports to: Business Development Director We are seeking an experienced CRM Specialist to join our London office at a pivotal time for the business. This role is central to the London office’s transition from InterAction to Intapp DealCloud (Q2 2026) . You will … local DealCloud subject matter expert , ensuring high data quality, strong user adoption, and best‐practice CRM usage across the office. What you’ll do Lead and support the migration from InterAction to Intapp DealCloud Act as the first point of contact for CRM data, queries, and user support in London ...

CRM Implementation/Delivery Lead 12 month Fixed Term Contract Start: Immediate, ideally within the next two weeks Location: Hybrid, Central London - Twice a week onsite 35 hour working week, 10% pension We are looking for an experienced CRM Implementation/Delivery Lead to take ownership of a Zendesk implementation … within a lovely organisation that offers genuine autonomy and strong internal support. The role You will act as the delivery lead for a Zendesk CRM implementation, currently in the discovery and definition phase. Working closely with an external delivery partner and highly engaged internal stakeholders, you will be responsible ...

excellent written and verbal communication skills. Prior experience in a sales, customer-facing, or outbound prospecting role is advantageous but not required. Familiarity with CRM systems and sales prospecting tools (e.g. Salesforce, LinkedIn Sales Navigator, Outreach) is a plus. An understanding of or genuine interest in the customer service … CRM industry. Personal Qualifications Self-motivated and results-oriented, with a drive to meet and exceed targets consistently. Passionate about building a career in consultative sales and eager to learn and develop quickly. Strong communicator who can engage prospects confidently and handle objections with professionalism. Organised and detail-oriented, able ...

qualified discovery meetings for Sales teams Ensure all opportunities meet defined qualification criteria before handoff Maintain consistent pipeline generation to support enterprise sales targets CRM & Sales Operations Accurately track prospecting activities, lead status, and engagement in CRM systems (e.g., Salesforce) Maintain clean and structured prospect data Collaborate closely with marketing ...

going through an enterprise-wide modernisation which will include the upgrading of legacy systems, re-platforming their ecommerce solution, the implementation of a new CRM & marketing solutions and other customer engagement technologies. Key Responsibilities Architecture Leadership : Define and lead solution architecture for transformational initiatives, including the replacement … Commerce platform, CRM, and marketing automation tools. . Technology Strategy & Roadmapping : Develop and maintain multi-year architectural roadmaps that align technology investments with business goals, enabling scalability, agility, and innovation. Customer Experience Focus : Design solutions that elevate the customer experience across all digital touchpoints—web, mobile, in-store, and post ...

exhibitions, conferences, and webinars to generate new leads • Lead both inside and field sales efforts, focusing on enterprise accounts • Manage the sales technology stack (CRM and lead generation tools), leveraging AI-driven solutions to streamline workflows and enhance pipeline accuracy • Track and analyse key performance indicators (KPIs) to provide … Proficiency in creating clear and compelling documents and presentations using Microsoft Office or Google Workspace • Experience in enterprise sales with measurable results • Experience with CRM systems and lead generation software, with a demonstrated ability to leverage AI tools to optimise sales workflows and productivity • Leadership and team management experience ...

aligned to per-employee subscription pricing and long-term account value. Manage multiple opportunities concurrently, forecasting accurately and inspecting pipeline with discipline. Maintain strong CRM hygiene, deal documentation, and reporting to support predictable forecasting. Operate with urgency, ownership, and resilience in a lean, early-stage environment where process is still … threading is a must. Strong commercial acumen with the ability to defend value and avoid discount-led selling. Disciplined on pipeline management, forecasting, and CRM hygiene. Comfortable operating in lean, early-stage environments where process and structure are still evolving. Hungry to win and progress, humble enough to learn ...

skills, cultural fit, and interest. Present qualified candidates with detailed notes and recommendations. Technology and Tools: Leverage applicant tracking systems (ATS), customer relationship management (CRM) software, and sourcing tools to manage candidate data. Stay updated on emerging sourcing technologies and best practices to improve efficiency. Metrics and Reporting: Track ...

ownership of delivering a key project. They're looking for someone to lead the go-to-market and packaging strategy for a suite of CRM and Billing solutions. What You'll Do Own the go-to-market strategy for an integrated portfolio of Billing and CRM products. Translate complex product … Management, Sales, and CX leaders to drive growth and adoption. Lead competitive positioning, packaging, and messaging across the product suite. Work hands-on with CRM and Billing platforms to understand functionality and shape positioning. About You Experience in Energy/Utilities. Strong understanding of Customer Experience, CRM, and Call Centre ...

focus on enhancing and expanding contact centre capabilities, introducing new features and functionality to improve customer and agent experience. This includes the delivery of CRM integrations, virtual agents, and omnichannel communication capabilities (e.g. SMS, chat), supporting the organisations broader digital transformation objectives. In addition, the role will be responsible … retention, security, and auditability. Alignment with internal risk, compliance, and governance standards. Following migration, deliver new contact centre capabilities and enhancements, including Implementation of CRM integrations. Deployment of Virtual Agents/conversational AI solutions. Enablement of Omnichannel communications (e.g.SMS, chat) Ongoing feature development and continuous improvement aligned to business needs. ...

individual sales targets and revenue goals Monitor pipeline performance and maintain accurate sales forecasts Identify upsell and cross-sell opportunities through account analysis Maintain CRM systems (e.g. Salesforce) with accurate and up-to-date information Stay informed on industry trends, competitors, and event technology solutions Collaborate with internal teams … Events industry experience (advantageous but not essential) Strong communication and relationship-building skills Proven ability to manage sales pipelines and achieve targets Experience using CRM systems such as Salesforce Strong commercial awareness and a proactive, results-driven mindset Excellent telephone-based sales and negotiation skills Ability to work both independently ...

marketplace. Reporting: Track and report on individual key metrics such as lead conversion rates, sales pipeline development, and overall business development performance. Utilise CRM tools to maintain accurate records of all interactions with potential customers. Requirements: 1–2 years' experience in an Enterprise BDR or SDR role, with a consistent … skills with a keen attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software (e.g., HubSpot, Apollo) and sales enablement tools preferred. A proactive, results-oriented mindset with a passion for sales and business growth. Diversity & Equal Opportunities ...

future of how nexus operates. Here's a flavour of what's ahead: 🌍 International Expansion 🏙️ Growing Our London & Austin Offices 🤖 AI & Technology Evolution ⚙️ Systems & CRM Migrations What You'll Own Office & Facilities Maintain a brilliant office environment - functional, well-stocked and a place people genuinely want to be Manage supplier … Manage software renewals and vendor relationships Lead the configuration and rollout of new tools and technologies - including AI Oversee system security, access controls and CRM hygiene Performance Reporting & Data Manage and distribute weekly and monthly performance and KPI reports Maintain accuracy and integrity of reporting across the business Support ...

exciting contract opportunity has arisen for an experienced Programme Manager to take ownership of a complex, multi-workstream IT transformation across document management, CRM, time & expense, and enterprise data. 🔹 About the Role This is a hands-on leadership position responsible for driving an 18-month technology transformation from planning through … with a strong history of delivering complex IT transformation • Solid grounding in enterprise architecture, integration design, and data strategy • Experienced managing SaaS platform rollouts (CRM, DMS, finance/time tools) and system migrations • Adept at navigating multi-vendor programmes and managing competing priorities • Familiar with environments where AI or analytics ...

term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure — help build out the early sales toolkit: from messaging to CRM processes to case studies. Who You Are You’re a fit if you: Have 3+ years of sales experience. Are comfortable being the first … early sales hire. Strong writing skills — for outbound, proposals, and internal clarity. An entrepreneurial mindset — you love building, not just running playbooks. Familiarity with CRM tools and sales automation platforms. What We Offer Competitive salary + meaningful equity In-person culture in London or Dublin Free team dinners every evening ...

upsell and commercial account strategy sit at the core of this position. The business is evolving from a single-platform focus into a broader, CRM-agnostic offering, creating significant opportunity to grow revenue across its existing client base. Role: Head of Revenue & Customer Growth Salary: Up to £200,000 + … structured, revenue-led approach Stay close to key accounts and high-value opportunities as a hands-on commercial operator Support the shift to a CRM-agnostic proposition, identifying cross-sell and expansion opportunities What you’ll need: Strong experience owning revenue growth within existing accounts in a SaaS or subscription ...

full sales cycle from initial prospect engagement through to contract signature. Maintain accurate and up-to-date lead and opportunity records within the company CRM system. Deliver product demonstrations, both virtually and in person, clearly articulating technical capability and commercial value. Support clients throughout the sales process to ensure … enterprise software environments Strong problem-solving capability Mentoring or coaching experience Leadership capability Business computing skills Essential Sales and account management experience Experience using CRM or sales tracking systems Prospecting, lead generation and pipeline nurturing experience Strong sales planning and organisational skills Proven closing ability Client relationship management skills Customer ...

customer success, rev ops, product and HR) to further build a robust GTM function. Keeping on top of team admin to make sure the CRM is up to date and accurate. Revenue forecasting is important to the client for strategic planning and they need good data to make well-informed … business. Self-started and a proven track record of achieving against quota as an individual contributor or manager. Data-driven and able to use CRM information to make well-informed decisions. Professionally trained and have leveraged sales frameworks such as MEDDPICC, Challenger or SPIN. Excellent written and verbal communication ...