10 of 10 Customer Engagement Jobs in the City of London

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer Data Platform ...

Network Manager/Customer Success/Relationship Manager/Account Manager/Client Engagement/Community Manager Title: Customer Network Manager Location: London (2x per week) Salary: up to £60k+ benefits Sector: IT Consultancy/Technology Services NOTE - THIS IS A 12MONTH FIXED TERM CONTRACT The Opportunity … well-established IT consultancy that partners with large organisations to deliver complex technology and digital transformation programmes. They are looking to hire a Customer Network Manager. This role is all about building trusted relationships, creating meaningful experiences for senior technology leaders, and strengthening long-term engagement across current ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse ...

Global CRM Data & Analytics Manager There is an exciting opportunity with an international travel company, where you can step into a role of shaping customer experiences. As a Global CRM Data & Analytics Manager, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving … role combines Salesforce Marketing Cloud delivery, data-driven reporting, lead conversion analysis, and creating reports for strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills 5+ years of Salesforce Marketing Cloud CRM Analytics Expertise into analysing and translating customer-driven data into strategic recommendations ...

Solution Engineer | Salesforce Marketing Cloud Specialist | CRM | Marketing Automation | Customer Data | £70,000–£80,000 | Hybrid | London Do you have hands‐on expertise in Salesforce Marketing Cloud? Are you a solution engineer looking to leverage your technical and consulting skills to deliver seamless customer journeys and drive business … impact? This is a fantastic opportunity for an experienced Marketing Cloud Solution Engineer to join a global leader in digital customer engagement as part of their London team. You’ll play a key role in designing, demonstrating, and optimising Marketing Cloud solutions — acting as a trusted advisor ...

Mission This company is on a mission to transform how brands connect with their customers. By breaking down technology silos and eliminating poor customer service, their platform unifies customer engagement across every touchpoint, delivering a seamless experience for both customers and support teams. They work with some … driven, commercially minded sales professional who thrives in a fast-paced environment. Go-getter: Self-motivated, target-driven and resilient Curious: Genuinely interested in customer challenges and how technology solves them Process-oriented: Disciplined in planning, executing and optimizing your approach Why Join? High-growth start-up backed ...

sensitive data, and enable secure digital transformation at scale. The Position: Winning New Business with Enterprise Logo (you will go both directly to the Customer, and then bring in the Channel Partner, as the business is 100% channel-led, and via the Channel) Quota of $1.5BN, with AOV, circa … Regional Development – Shape the go-to-market in UK&I Channel Relationships – Build trusted relationships with local partners to increase coverage and accelerate deals. Customer Engagement – Establish credibility with senior executives and stakeholders, positioning solutions as strategic to their objectives. Sales Discipline – Deliver accurate forecasts, maintain strong pipeline ...

Responsibilities • Forward Deployment: work with Plexe customers to understand their needs, analyse their data, architect ML systems, and deploy our platform - eventually owning entire customer engagements and related product features. • Product Development: leverage your forward deployment experience to improve the Plexe platform, including distributed ML infra, multi-agent systems … observability, client-facing APIs, and more. • Cross-Functional Collaboration: work closely with founders to translate business vision and customer feedback into actionable engineering plans. • Ownership: take full engagement ownership from kick-off to customer success. Your ideas have the power to shape business directions. Qualifications ...