Applications Support Analyst
- Hiring Organisation
- Computappoint
- Location
- City of London, London, United Kingdom
Compliance Department operating at an optimum level. In this role, you’ll: Provide 2nd line support for Compliance applications (Intapp Intake & Conflicts, plus other SaaS tools) Tackle incidents & requests through ServiceNow Troubleshoot system performance issues and fine-tune configurations Work closely with IT, Compliance, and business teams on upgrades … business-critical applications (ideally in compliance, legal, or risk) Familiarity with ServiceNow or similar ITSM tools Excellent Excel skills, ideally utilising Power BI too SaaS + on-premise system support know-how Strong troubleshooting and analytical skills Vendor management and escalation experience If you’re detail-oriented, collaborative, and ready ...