26 to 50 of 72 Service Delivery Jobs in the City of London

Specialist to support the ongoing operation and evolution of our Finance technology stack.You will provide functional expertise across Oracle Fusion ERP and EPM, coordinate service delivery through managed service providers, maintain strong relationships with business users, and manage agreed enhancements. Key Responsibilities & Deliverables Keep Oracle Fusion … stable, effective and aligned with Finance priorities. Coordinate BAU delivery across Finance, Technology, Oracle and service partners. Own incidents, service requests and defects through to timely resolution. Deliver enhancements from requirements and impact assessment through testing and release. Role requirements Deep hands-on experience in Oracle Fusion ...

their business does. Demand is accelerating as companies race to modernize — and our Edge clients need lean, agile leaders who can shape the delivery and drive the transformation The Work: You are the kind of leader who lives at the intersection of deep code and big-picture strategy. … evangelist for modern engineering, and the trusted expert who bridges the gap between a client's vision and its technical reality. As a GCP delivery executive, you will be a technical and product-centric engineering lead in consulting and engineering projects, customizing Google Cloud solutions for client requirements. ...

between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment. Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies. Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required. You will … demonstrate some of the following: Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role Must have experience delivering Jira Service Management implementations. Business analysis experience within system implementation, transformation or delivery-focused programmes. Experience within governance, service management or operational transformation environments. ...

communications. Conduct readiness assessments, identify adoption barriers and establish adoption plans and measures. Embed Change & Adoption into transformation, discovery and mobilisation. Coordinate engagement with Service Delivery Managers and operational stakeholders. Support service transition, including transition readiness, risks, dependencies and service landing. Provide governance, RAID management, executive … Provide leadership insight into organisational impacts, readiness and adoption. Link adoption activities and measures to benefits realisation. Maintain a visible backlog, manage commitments and delivery dates, and escalate slippage early. Identify and track dependencies, owners and associated risks. Proactively escalate risks, recommend mitigations and track actions through to resolution. ...

senior technical “floor lead” for the London operation, providing day-to-day functional leadership to Senior Event & Conference Technicians and Technicians, ensuring seamless delivery and consistent service excellence across event spaces, conference and meeting rooms, video conferencing and live streaming support. The Lead combines deep technical capability with … interest in computer science and emerging technologies (including AI); software development or automation experience is advantageous to support continuous improvement. Key Responsibilities: Leadership/Service Delivery: To lead the day-to-day operation for Senior Technicians and Technicians (and any flexible resource) ensuring the team culture, standards ...

Director will lead a dedicated technology leadership team (Head of Systems & Architecture, Head of Projects, Head of Data), manage relationships with third-party IT service providers and major software vendors, and oversee the deployment of various digital solutions. The role demands a leader who is not only technically exceptional … ensure continuous improvement projects are delivered on time, within budget, and meet the high-quality standards expected by Zodiac Maritime. Vendor and IT Service Management Establish and maintain productive relationships with strategic vendors. Oversee contract negotiations, manage ongoing performance, and ensure the delivery of services aligns with Zodiac ...

other business functions to shape data solutions that will deliver measurable business outcomes Sets standards, prioritization criteria, and governance expectations. Prioritise and drive delivery through collaboration with delivery partners and cross-functional teams (engineering, architecture, data governance, BAU) Lead/Partner with Data Product Owners to translate strategy … adoption of analytics products through targeted communications, champion networks, and embedded business support Adopt AI & automation to enhance and support data product strategy and delivery Collaborate closely with the development team to translate business needs into data product changes and ensure solutions meet agreed business requirements ...

engineers. In addition to direct client responsibilities, the Senior Account Manager provides informal guidance and peer support to Account Managers, contributing to consistent delivery standards and the broader development of the Account Management function. Minimum Criteria Account management experience within IT managed services, professional services, or a comparable client … accounts, balancing commercial outcomes with long-term relationship value Identify and progress account expansion opportunities, informed by client needs and aligned to Synergy’s service portfolio Propose and scope project work in response to client requirements, in collaboration with service and technical teams Maintain accurate pipeline reporting ...

Portfolio health Monitor client satisfaction, engagement, and health indicators across your accounts. Identify at-risk clients early, escalate where needed, and work with delivery teams to resolve issues before they become churn. Profitability Understand the unit economics of each account. Manage scope creep, ensure pricing aligns with service … stakeholder in all commercial decisions across your portfolio. Who You Are 3+ years in Customer Success, Account Management, or Service Delivery within a Managed Service Provider (MSP) Solid understanding of Microsoft technologies Microsoft 365, Azure, Intune, or similar Experience managing mid-market clients and balancing retention, profitability ...

Lead infrastructure and collaboration technology workstreams across complex defence projects. Provide expert-level troubleshooting, fault diagnosis and resolution for telephony and infrastructure services. Ensure service delivery meets demanding SLAs and operational requirements. Work within strict governance, security and change management processes. Contribute to service improvement initiatives, increasing … workstreams using recognised methodologies such as PRINCE2 or PMI . Experience operating within highly regulated, secure environments with robust governance controls. Strong understanding of service management and working to challenging SLA targets Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

month contract based in London. The successful candidate will be responsible for coordinating operational activities, managing releases and ensuring the smooth delivery of changes across the organisation's Identity and Access Management (IAM) and Identity Governance & Administration (IGA) environment. We are looking for someone with a strong background … operations, release management or service delivery, combined with a good understanding of IAM/IGA technologies, ideally RSA Identity Governance & Lifecycle (RSA IGL) or SailPoint . This is not a hands-on engineering or platform configuration role. The successful candidate does not need to be a technical specialist ...

senior technical lead to our talented technical teams, and a trusted advisor to our clients. You will own the technical design and delivery for our cloud managed services, transforming critical IT infrastructures and solving complex challenges. This role spans detailed technical solution definition and high-quality service delivery ...

HCLTech in London is seeking a seasoned Service Delivery Manager to lead CSFC operations for multiple clients. You will oversee day-to-day delivery, ensure SLAs are met, and manage a large, cross-functional team in a security services environment. The role demands extensive experience in information ...

Technical Account Manager, Enterprise Services - Financial Solutions Location London Business Area Sales and Client Service Ref # 10054277 Description & Requirements What's the role? You’ll be the primary technical interface into Bloomberg for some of our largest clients, the trusted advisor they turn to when making major technology … client’s needs and investing heavily in our products and people, we have reached a genuinely exciting point in the evolution of our delivery and content offerings. Driving organizational & technology change across both client and internal environments needs to be a core part of your wheelhouse. You need ...

customer-focused digital services. As part of a growing innovation function, we're looking for an experienced Innovation & Technology Manager to help drive the delivery of key technology initiatives and support the adoption of new solutions across the business. This is a highly visible role that blends stakeholder engagement … technology delivery, and innovation. You'll work with both UK and international stakeholders, helping to translate business challenges into practical technology solutions while ensuring existing strategic initiatives are delivered successfully. The Role You will be responsible for coordinating and delivering a variety of technology and innovation projects, including: Rolling ...

heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and build lasting relationships. We have been enhancing managed services for UK organisations since 2003. We specialise in telephony, connectivity, managed IT, cyber security … hours to be agreed with the successful candidate. You will work closely with our Marketing, Commercial and Acquisitions Director and colleagues across Sales, Service Delivery and the wider business. The role covers B2B digital marketing, SEO, campaign delivery, website management and content creation. You will need ...

Our client is a leading IT services and digital transformation consultancy. Company Description For over 30 years, our client has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions ...

Flow Designer, Business Rules, Client Scripts, UI Policies, UI Actions, access controls, notifications, forms and catalog items. Improve business processes through workflow automation, self-service and enhanced user experience. Implement ServiceNow AI capabilities, including Now Assist and AI Agents. Design and support enterprise integrations and custom scoped applications. Ensure … Support ServiceNow releases, upgrades, testing, deployments, incidents and operational handover. Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices. Key Experience Typically 5+ years' hands-on ServiceNow experience across design, development, configuration, testing, deployment and operational handover. Strong ServiceNow platform knowledge, architecture ...

Bloomberg in London is seeking a Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistently high-quality employee experience. You’ll combine strong people leadership with technical and operational expertise ...

better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title Service Delivery Manager Location: London, Uk ( Hybrid mode at client location ) Role Summary: Minimum overall experience of 15 years - Minimum of 10 years’ experience … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations ...

Forward Institute seeks an IT systems manager to run the engines behind our data, tools and platforms as we scale. You will own IT service delivery, data quality and platform automation, ensuring compliant, secure operations across Microsoft 365, SharePoint, Notion and Salesforce. You will shape practical workflows, manage ...

Usual or new development solution Work well under pressure. Be self-confident and decisive. Display leadership characteristics. Be passionate about the quality of service delivery and improvement. Build excellent relationships with customers and gain their trust Have good communication skills both oral and written Work well with ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/ ...

exciting opportunity for an exceptional, experienced Senior Onsite AV Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Take full ownership of onsite support … services to client. Provide Service Delivery across site against pre-agreed SLA including day to day support of the AV facilities. Proactively train and support end users as required. Locate faults and provide resolutions i.e. fix/loan equipment. Prepare equipment for future events and meetings as required. ...