Service Delivery Jobs in the City of London

26 to 42 of 42 Service Delivery Jobs in the City of London

Weekend Operations Coordinator (part-time, remote)

City of London, London, United Kingdom
Hybrid / WFH Options
Coople UK
email and Intercom Management of our vendor management systems Using the Coople platform to ensure the best coverage possible of our clients’ jobs over the weekend Assisting with the delivery of large staffing requests from key clients Collecting feedback from users on potential optimisations and improvements for our platform and services. Onboarding of new users to Coople and assistance … of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written and verbal Proactive, solution-oriented More ❯
Posted:

Business Analyst

City Of London, England, United Kingdom
Arthur Recruitment
and delivering change. You'll work closely with stakeholders across the business and IT to translate needs into clear, actionable requirements – helping to drive improvements in process, technology, and service delivery. What You'll Do: Lead workshops and stakeholder interviews to gather business and functional requirements Document current and target state processes, identifying gaps and improvement opportunities Translate business … needs into clear user stories or business requirements documents Support delivery teams through development, testing, and go-live Build strong relationships across business units, IT, and external vendors Assist with business case development, change impact assessments, and UAT What We're Looking For: Proven experience as a Business Analyst within specialty or London Market insurance, Comfortable working across Agile … Waterfall, or hybrid delivery methodologies Strong communication and stakeholder engagement skills Detail-oriented with experience in process mapping, gap analysis, and data/documentation management Collaborative, inquisitive, and proactive mindset Tools: Jira, Confluence, Visio or Lucidchart a plus If you are interested in this role, or other Business Analyst jobs in insurance, please apply or contact Sofia Chaves (sofia.chaves More ❯
Posted:

HR Systems Analyst

City of Westminster, Greater London, United Kingdom
Hybrid / WFH Options
SmartSourcing plc
expert within the HR Systems & Data team, joining two teams working closely together, iTrent went live in 2024, the role is to boost resources and to assist in the delivery of the remaining go live areas, a work plan is in place to be completed by March 26. Spec: The HR Systems and Data Team are responsible for the … data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and understanding of data management. Excellent problem-solving skills in technical and service delivery environments using logic, knowledge and sound processes to analyse information and find solutions. Considerable proven experience in managing competing customer support and project priorities and collaborating with More ❯
Employment Type: Contract
Rate: £45000/annum
Posted:

VP Neo Program Engagement

City of London, London, United Kingdom
CHAMP Cargosystems
migration -In conjunction with Product Management, engage with targeted Customers to establish the value that Cargospotneo would deliver to their business & operations -In conjunction with Product Management & Global Project Delivery, establish migration timelines with the targeted customers whilst ensuring that the targeted customers have the necessary resources to undertake the migration to Cargospotneo -Take the lead in all Cargospotneo … and leverage market intelligence to achieve established sales objectives and ensure CHAMP’s continued product competitiveness within the market. Manage multiple internal stakeholders, including Marketing, Product Management, Project Management, Service Delivery, Development and Service Desk to ensure that suitably qualified resources are available to support customers’ daily needs, sales opportunities and delivery. Participate in events and forums More ❯
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Head of Operations

City of London, London, United Kingdom
Hybrid / WFH Options
Enertek Group
operational infrastructure supporting a globally distributed technology and product ecosystem. Team Leadership: Hire, mentor, and scale high-performing operations, support, and cross-functional execution teams across logistics, compliance, and service delivery. Strategic Execution: Partner with product, engineering, and business leaders to translate organizational vision into scalable and efficient operational processes. Process Optimization: Ensure internal operations are streamlined, cost-effective … teams and business units. Risk & Compliance Management: Champion operational risk mitigation, regulatory compliance, and best practices in security, procurement, and vendor management. Ecosystem Engagement: Foster relationships with strategic partners, service providers, and community stakeholders to support organizational growth. Cross-Functional Coordination: Align operations with product delivery, finance, investor relations, and strategic initiatives to ensure seamless execution. Key Requirements More ❯
Posted:

Junior Audio Visual Service Engineer

City of London, London, United Kingdom
Prospero Integrated
Junior AV Service Engineer - London Location: London-based (on-site and field service role) Salary: £30,000 - £35,000 About the role A growing technology solutions provider is seeking a Junior AV Service Engineer to join its service delivery team in London. This full-time, field-based role involves hands-on servicing, maintenance, and fault … resolution of audiovisual systems across a range of commercial environments. Key Responsibilities Attend client sites across London to diagnose, repair, and maintain AV systems Perform routine service checks and preventative maintenance on installed equipment Troubleshoot issues with audio, video, control, and networked AV systems Provide technical support and solutions in real-time, often in high-pressure environments Collaborate with … senior engineers to deliver efficient and professional service Complete detailed service reports and maintain accurate records of site visits Essential Skills & Experience Strong troubleshooting and problem-solving abilities Working knowledge of AV signal flow, hardware, and system components Experience with video conferencing platforms and digital audio systems (e.g., Dante) Familiarity with network fundamentals including Multicast and IP-based More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Data Delivery Lead

City of London, London, United Kingdom
Sanderson Recruitment
Role: Delivery Lead - Data & Reporting (10+ Years Experience) Location: City of London Salary : £90,000 - £100,000 Start Date: ASAP What You'll Be Doing: Serve as the main point of contact for stakeholders, ensuring seamless communication between clients and the data services team Oversee end-to-end delivery and governance of data engineering and Power BI solutions … Plan, coordinate, and run sprints, managing delivery pipelines and ensuring successful outcomes Lead BAU support, troubleshooting, and documentation Provide expert-level consultation and ongoing support to clients on data-related needs Ensure operational excellence through strong governance and planning Be hands-on when needed - ready to jump in and make small/urgent reporting changes What We're Looking … For: 10+ year's experience in service delivery, preferably in data platforms or BI environments Expertise in Azure Data Factory (ADF) and Power BI Strong track record in project delivery, stakeholder engagement, and sprint management Excellent problem-solving, coordination, and documentation skills A proactive mindset with the flexibility to balance strategic oversight and tactical delivery Experienced More ❯
Employment Type: Permanent
Posted:

Design Researcher

City of London, London, United Kingdom
Anson McCade
Service Designer/User Researcher Location: London (2 days onsite) Duration: 6–12 month contract Rate: £500/day (Inside IR35) Clearance: Active SC clearance required An opportunity to work on a high-impact public sector programme, contributing to the design and delivery of user-centred services in line with GDS standards. We’re looking for a professional … who can operate across both Service Design and User Research , bringing insight, clarity, and user-focused thinking to complex service challenges. Key Responsibilities: Lead service design and user research activities through discovery, alpha and beta phases Collaborate with multidisciplinary teams to deliver end-to-end service improvements Conduct and synthesise research to inform service strategies … Map current and future service journeys with a focus on accessibility and inclusion Present findings and design proposals to stakeholders at all levels Ensure alignment with GDS principles and best practices Essential Experience: Strong background in public sector projects Proven track record working within GDS-aligned teams Ability to bridge the gap between user needs and service delivery More ❯
Posted:

AV Team Leader

City of London, London, United Kingdom
Jacobs Massey
across meeting rooms and a purpose-built conference centre. This is a hands-on, client-facing role where you'll combine a passion for technology with high-end customer service to ensure seamless event delivery and day-to-day AV operations. You'll be a key part of the wider front-of-house (FOH) team, working in a … fast-paced, high-profile environment where 5-star service is expected. Key Responsibilities: Manage, coordinate, and develop a team of 5 AV Technicians, ensuring consistent, high-quality service delivery. Oversee daily AV operations including meeting room setups, video conferencing, and hybrid meeting support. Support internal and external events across the business, including high-profile events in the on … site conference centre. Act as the primary AV point of contact for senior stakeholders, providing professional and responsive service. Assist the Regional Manager in managing service delivery and identifying continuous improvements. Liaise with third-party AV suppliers as needed for large-scale or specialist events. Maintain and monitor AV equipment to ensure operational readiness at all times. Create More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Server Engineer

City of London, London, England, United Kingdom
Access Appointments Consultancy Limited
and group companies. Job descriptions Provisioning, detailed planning, design and implementation of core systems and services, including hardware, software, servers and applications. Network element configuration including day-to-day service delivery. Network and server implementation and optimization. Migration planning and execution. Proof of concept testing and acceptance testing. Creation of handover documents, providing internal training as necessary. Development and … divisions and external customers if required & escalation contact (if necessary, outside of working hours) Maintain secure operations and keep the environment tidy. Documentation for implementation and modification. Project and service delivery schedule management. Project and service delivery arrangement with their HQ in Japan as well as branches in Europe. Periodical status report to your line manager. More ❯
Employment Type: Full-Time
Salary: £40,000 - £42,000 per annum
Posted:

Strategic Account Director

City, London, United Kingdom
Robert Walters
landscape, and wants to be part of a business on the cusp of major scale. Key Responsibilities Own and grow strategic client relationships, ensuring long-term success and value delivery Identify and capitalise on new business opportunities within existing and target accounts Collaborate closely with the CEO and leadership team to shape go-to-market strategies Act as the … voice of the client internally, influencing product development and service delivery Work cross-functionally with Sales, Product, and Operations to ensure seamless execution Track and report on account performance, forecasting revenue and identifying risks Represent the company at industry events, client meetings, and strategic presentations About You Proven track record in strategic account management or business development Experience More ❯
Employment Type: Permanent
Salary: GBP 100,000 - 110,000 Annual
Posted:

Data Protection Advisor

City of London, London, United Kingdom
Hybrid / WFH Options
Lawrence Harvey
support with data privacy compliance, data breach response, international data transfers, and records of processing activities. Lead and manage medium-to-large privacy projects, including client onboarding, scoping, and delivery of key outputs. Act as a trusted advisor, building strong, long-term relationships with internal and external stakeholders. Collaborate with colleagues across international offices and multidisciplinary teams to ensure … consistent, high-quality service delivery. Contribute to internal knowledge development, training, and best practices. Support business development by identifying client needs and potential areas for growth. We are looking for: 3 to 6 years’ experience working in data protection or privacy roles within legal, consulting, or in-house settings. Strong working knowledge of UK and EU GDPR, with the More ❯
Posted:

Data Architect - Local Government / Planning Systems

City of London, London, England, United Kingdom
Hybrid / WFH Options
Salt Search
reverse engineering of the existing data model within the IDOX Uniform platform , mapping out current state, and designing a future-fit architecture that supports strategic decision-making and improved service delivery. Key Responsibilities: Analyse current workflows and how data is used across the Town Planning function Reverse engineer the As-Is physical data model of the IDOX Uniform system … flows and integration points across internal systems Document data lineage and support the implementation of Role-Based Access Control (RBAC) Engage stakeholders to ensure alignment between data architecture and service needs What We're Looking For: Proven experience in data architecture and data modelling (e.g. dimensional, data vault) Strong knowledge of system integration, data flow mapping, and data lineage More ❯
Employment Type: Contractor
Rate: £600 per day
Posted:

Technology and Change Risk Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
InterQuest Group
Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯
Posted:

US Corporate Tax Manager

City of London, London, United Kingdom
JAM
keeping up to date with any relevant changes to the law and the latest trends; - Carrying out client satisfaction surveys to ensure high standards are maintained; - Assisting with the service delivery of technology tools; The Person: The successful candidate will have previous experience of US corporate tax and the associated issues. Applicants will be educated to degree level More ❯
Posted:

Business Development Manager - Water Hygiene

City, London, United Kingdom
Penguin Recruitment
driven sectors Meet with key decision-makers and present tailored solutions Prepare proposals, negotiate contracts, and close deals Maintain and grow existing accounts Collaborate with internal teams to ensure service delivery Attend industry events and stay up to date with compliance standards (e.g. ACoP L8, HSG274) Requirements 5+ years' B2B sales experience, ideally in water hygiene or FM More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted:

BMS Service Engineer

City of London, London, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
BMS Service Engineer - London Projects Location: Central London and surrounding areas Salary: £45,000 - £55,000 + Benefits We're representing a leading provider of intelligent Building and Energy Management Systems, with a strong reputation for delivering high-quality service and support across commercial and industrial sites. As they continue to expand, they're looking for an experienced … BMS Service Engineer to join their team, supporting a variety of key clients across the London area. The Role You'll be responsible for maintaining, fault-finding, and optimising BMS systems across a range of sites. This role is ideal for a technically skilled engineer with a solid understanding of building services and hands-on experience working with major … across multiple client sites Diagnose faults and implement effective solutions across control panels, field devices, and integrated plant Optimise system performance and ensure client sites are operating efficiently Complete service reports, recommendations, and compliance documentation in a timely and accurate manner Support small works and minor upgrades where required (e.g. software updates, controller swaps, I/O changes) Liaise More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:
Service Delivery
the City of London
10th Percentile
£37,350
25th Percentile
£57,250
Median
£65,000
75th Percentile
£87,500
90th Percentile
£101,250