26 to 50 of 64 Service Delivery Jobs in the City of London

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

Gather and map requirements, ensuring clear communication and effective management of expectations across multiple stakeholders. Manage vendor and supplier interactions within a multi-supplier environment, ensuring seamless integration and service delivery. Required Skills & Qualifications: Demonstrable experience as a Business Analyst within large, complex organisations. Strong requirements management and process modelling skills. Proven experience in stakeholder management, working closely with More ❯

Gather and map requirements, ensuring clear communication and effective management of expectations across multiple stakeholders. Manage vendor and supplier interactions within a multi-supplier environment, ensuring seamless integration and service delivery. Required Skills & Qualifications: Demonstrable experience as a Business Analyst within large, complex organisations. Strong requirements management and process modelling skills. Proven experience in stakeholder management, working closely with More ❯

+ overtime (1.5x/2x) + on-call payments Contract Type: Full-time, Permanent About the Role Due to continued business growth, our client is seeking an experienced CCTV Service & Maintenance Engineer to join their established team. In this role, youll be responsible for the servicing, fault-finding, and planned maintenance of CCTV systems , ensuring minimal downtime and excellent … service delivery for a variety of commercial clients. Experience with access control and door entry systems would be a strong advantage. This role is field-based across London and surrounding areas, with a structured on-call rota. Key Responsibilities Carry out servicing and preventative maintenance of CCTV systems. Diagnose and repair faults quickly and effectively. Complete reports and … ensure compliance with company standards. Provide excellent customer service on-site. Take part in an on-call rota (1 in 9 weeks, with standby allowance). What Were Looking For Minimum 4 years experience as a service/maintenance engineer in the CCTV/security sector. Knowledge of access control/door entry systems desirable. Strong knowledge of More ❯

providing detailed reports and recommendations Developing and presenting scalable security solutions and services that meet client needs Collaborating with internal teams to ensure client security requirements are integrated into service delivery Leading incident response efforts and conducting post-incident analysis to prevent future occurrences Organizing tabletop exercises with both clients and our teams Required profile: Ability to engage More ❯

Regulatory Compliance: Ensure compliance with Health & Safety, Environmental Protection, and various ISO standards (e.g., ISO 9001, ISO 27001, ISO 14001, etc.). Qualifications & Experience: Essential: Experience in building management, service delivery, and managing teams. PC literacy and strong reporting skills. Knowledge of compliance standards and statutory requirements. Desirable: Experience in a Critical Environment and familiarity with ISO-regulated … processes. Personal Attributes: Passionate about delivering a world-class environment. Motivated, organised, and adaptable with strong communication and problem-solving skills. Customer-focused with a desire to provide high service delivery. Competencies: Customer Focused: Builds rapport and strives to exceed customer expectations. Collaborative: Works well with colleagues and suppliers to achieve team goals. Ownership: Proactively identifies improvements and adapts More ❯

a consultancy capacity. Knowledge of technology risk considerations in areas such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability More ❯

a consultancy capacity. Knowledge of technology risk considerations in areas such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability More ❯

with the ability to lead teams, navigate complex integrations, and maintain a sharp focus on execution excellence. What you'll do Lead and manage the end-to-end technical delivery and support of Oracle CPQ solutions, ensuring scalability, best practices, and alignment with business requirements. Manage and advise a team of Oracle CPQ developers, administrators, and analysts while collaborating … Proactively identify and resolve issues before they impact business operations. Raise risks and blockers early and collaborate across teams to resolve them. What youll need Must have extensive IT service delivery experience, focusing on Oracle CPQ and enterprise application integrations. Expertise in Oracle CPQ architecture, configuration, commerce, and pricing setup. Strong experience integrating Oracle CPQ with CRM, ERP … and Configuration, including advanced commerce rules and pricing models. Solution design expertise for Oracle CPQ integrations with other enterprise applications. Familiarity with cloud platforms, security, and Agile/Scrum delivery models. Oracle CPQ certifications and cloud architecture certifications are a plus. A bit about our team IT Our IT team is at the heart of our business. We develop More ❯

with the ability to lead teams, navigate complex integrations, and maintain a sharp focus on execution excellence. What you'll do Lead and manage the end-to-end technical delivery and support of Oracle CPQ solutions, ensuring scalability, best practices, and alignment with business requirements. Manage and advise a team of Oracle CPQ developers, administrators, and analysts while collaborating … Proactively identify and resolve issues before they impact business operations. Raise risks and blockers early and collaborate across teams to resolve them. What youll need Must have extensive IT service delivery experience, focusing on Oracle CPQ and enterprise application integrations. Expertise in Oracle CPQ architecture, configuration, commerce, and pricing setup. Strong experience integrating Oracle CPQ with CRM, ERP … and Configuration, including advanced commerce rules and pricing models. Solution design expertise for Oracle CPQ integrations with other enterprise applications. Familiarity with cloud platforms, security, and Agile/Scrum delivery models. Oracle CPQ certifications and cloud architecture certifications are a plus. A bit about our team IT Our IT team is at the heart of our business. We develop More ❯

beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to … roadmap and features. Bring determinable value to the customers that can be recorded and reported internally as customer stories Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements: 5-7 years' experience as a construction … team members within your customer base Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results. You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of More ❯

beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to … roadmap and features. Bring determinable value to the customers that can be recorded and reported internally as customer stories Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements: 5-7 years' experience as a construction … team members within your customer base Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results. You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of More ❯

Analyst (Reporting & Operations) to join our growing team and help bridge the gap between business and tech. If you thrive at the intersection of analytics, systems thinking, and client service—this role is for you. Responsibilities As a Data Analyst (Reporting & Operations) you’ll serve as the strategic link between client-facing teams and our technical developers—translating complex … transparent communication Lead regular check-ins to align on goals, capture feedback, and proactively surface new needs Maintain a detailed understanding of project status and ensure best-in-class service delivery Data Integration & Testing Own the setup and maintenance of API connectors and automated reporting pipelines Validate data quality, perform regression testing, and ensure KPI definitions match client More ❯

Analyst (Reporting & Operations) to join our growing team and help bridge the gap between business and tech. If you thrive at the intersection of analytics, systems thinking, and client service—this role is for you. Responsibilities As a Data Analyst (Reporting & Operations) you’ll serve as the strategic link between client-facing teams and our technical developers—translating complex … transparent communication Lead regular check-ins to align on goals, capture feedback, and proactively surface new needs Maintain a detailed understanding of project status and ensure best-in-class service delivery Data Integration & Testing Own the setup and maintenance of API connectors and automated reporting pipelines Validate data quality, perform regression testing, and ensure KPI definitions match client More ❯

Marketing, Commercial, Property, and Procurement Assess and evolve collaboration and reporting tools to boost productivity and transparency Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and process improvement Experience Required: Proven background as a Product Owner or IT More ❯

remotely. Build strong, trusted relationships with client stakeholders from site teams to senior executives. Act as the customer’s advocate internally, sharing insights and feedback to improve product and service delivery. Work closely with technical and product teams to ensure data accuracy and operational excellence. Capture and report customer success stories and tangible value outcomes. Contribute to internal playbooks More ❯

European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯

European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯

IT Technical Services 🔁 Sales Cycle : Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs , building long-term strategic partnerships through technical excellence and agile … delivery . They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment —where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software/IT Technical Services) Proven New business experience Sales More ❯

IT Technical Services 🔁 Sales Cycle : Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs , building long-term strategic partnerships through technical excellence and agile … delivery . They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment —where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software/IT Technical Services) Proven New business experience Sales More ❯