51 to 75 of 109 Service Delivery Jobs in the East Midlands

Licence Management team as the senior point of expertise for a strategic customer environment. You will bring together licensing knowledge, commercial insight, governance and service delivery to reduce risk, control cost and improve decision-making. This is a visible, hands‐on role where you will lead complex activity … including Azure cost and cloud‐licensing considerations. Represent Software Asset Management in customer, operational and vendor governance, managing actions, assumptions, decisions and escalations. Lead service improvements through stronger controls, automation, artificial intelligence, workflow improvements and reusable standards. Set priorities, mentor analysts and quality‐assure delivery while retaining accountability ...

often (in days) to receive an alert: Location: GBR - Cust Site - Derby, GBR - CC Nottingham | Job-ID: 221023 | Contract type: | Business Unit: Customer Success & Service Delivery Life on the team You’ll join our Process Integration and Management team in a role that goes beyond standard operations. … part of a dynamic and supportive environment, you’ll help support critical service processes across change, problem and major incident management. This is an opportunity to develop broad ITIL experience while working collaboratively with internal teams and external suppliers. You’ll provide business-hours support for change control ...

efficient connectivity within sites, between BRUSH locations, and to cloud and hosted environments. The position will work closely with internal IT teams and managed service providers (MSPs) to maintain network services, monitor performance, troubleshoot issues, and support the delivery of network-related projects and improvements. The role … accordance with BRUSH Group change management processes and technical standards. Provide 2nd and 3rd line technical support for network-related incidents, problems, and service requests, ensuring issues are resolved within agreed service levels. Troubleshoot and resolve network connectivity issues across LAN, WAN, Wi-Fi, internet, cloud, and hosted ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking … work and help our customers which is always supported by strong human insight and communication. A core engineer who owns the day-to-day delivery, resilience and improvement of our online products and services. The Cloud Operations Engineer resolves incidents independently, builds and maintains automation and Infrastructure as Code ...

ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive … busy/demanding environment Knoweldege Training and Experience Essential Ability to communicate effectively with people at all levels Ability to plan workload Desirable Customer Service Experience Experience of using a full range of IT systems Disclosure and Barring Service Check This post is subject to the Rehabilitation ...

Operations Manager, you’ll play a key role in leading the delivery of high-quality onsite and field services across a defined region. You’ll work closely with Team Leaders, service teams, customers and internal stakeholders to make sure our services run smoothly, consistently and to the standards … team of Team Leaders. It would suit someone that is located in or around the Derby area. What you'll do Lead the operational delivery of onsite and field services, ensuring services meet agreed SLAs, KPIs and customer expectations. Manage, coach and support Team Leaders, helping them develop their ...

leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street … cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Lead the employee lifecycle service , bringing together processes, ways of working and best practice following the acquisition of Wincanton Inspire, coach and develop a high-performing team , building ...

impact on business performance. What you’ll do Act as a senior escalation point for complex infrastructure and networking issues, working closely with our Service Desk to resolve incidents and problems Troubleshoot, investigate and resolve issues across server, network, cloud and security technologies Support the delivery, maintenance … support server, virtualisation and networking environments, ensuring systems remain secure, reliable and available Work with third‐party suppliers and technology partners to support service delivery and infrastructure improvements Contribute to infrastructure projects, helping to implement new technologies and enhance existing services Support business continuity and disaster recovery activities ...

Type : Full Time, Permanent Industry : Food Manufacturing Salary : Competitive Working Hours : Monday to Friday This is a fantastic opportunity for an experienced customer service or sales support professional who enjoys building strong customer relationships and delivering an exceptional service experience. Working closely with Sales, Operations and Logistics teams … using SAP Work closely with internal departments to ensure timely order fulfilment and resolve issues quickly Build and maintain strong customer relationships through exceptional service delivery Monitor order progress and proactively communicate updates to customers Support the sales team with account administration and customer management activities Produce ...

Responsibilities: • Lead and develop the operations team through effective KPIs and training initiatives • Streamline workflows and implement process improvements across all service lines • Ensure timely and accurate client service delivery and compliance with UK regulations (HMRC, GDPR, AML, IR35) • Drive automation, digital transformation and technology integration (Xero ...

professional who thrives in a fast-paced, operational environment? Do you enjoy troubleshooting technical issues while delivering excellent service to end users? Are you confident supporting multiple systems, devices and stakeholders across a busy site? Here at GXO, we’re recruiting for an IT Technician to support our Northampton … along with 23 days annual leave , a company-sponsored pension scheme, life assurance, 24/7 access to an online GP service and a comprehensive employee assistance programme. You’ll also benefit from our MyBenefits platform, offering high-street discounts, cashback cards, cycle-to-work schemes and more ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a Full Stack Engineer (Backend Heavy) to join our growing India-based development team. You will ...

career, your team, and your impact. Your Team You’ll be part of our Managed Services team, working closely with Professional Services, Operations, Compliance, Service Design and Product teams to successfully deliver onboarding projects. You’ll build strong relationships across the business, bringing stakeholders together and ensuring everyone remains … informed, engaged and aligned throughout the project lifecycle. Reporting to the Service Delivery Manager, you’ll play an important role in connecting teams and ensuring new services and improvements transition smoothly into Business as Usual. This role gives you the opportunity to take ownership ...

integral part of the Breast Screening team providing support to the Programme Coordinator and also overseeing the Very High Risk screening programme with service delivery, planning, strategy and achieving the operational targets. The role will also include: Assisting in accurate data input, data audit and data management … support the delivery of the NHSBSP. Providing support to the Breast Screening Programme Coordinator in the preparation of the weekly Multi-Disciplinary Team (MDT) meeting and updating of MDT outcomes. Overseeing the NHSBSP Very High Risk cohort. Breast screening batch preparation and management in accordance with NHSBSP guidelines. Undertaking ...

following ways: Serve as the primary bridge between legacy applications (Movex -Lawson M3, Info M3; IFS ), and SAP S/4HANA project delivery teams, data migration teams, business stakeholders etc to ensure seamless end-to-end ERP migration and process transformation. Lead and stabilize legacy (Movex -Lawson M3, Info … process mapping and blueprint validation across core enterprise domains to support global SAP template adoption. Orchestrate cross-functional alignment across regional business leaders, Quantum delivery teams, vendors, and global stakeholders. Define and govern the end-to-end legacy-to-SAP migration strategy, including scope, data readiness, cutover, risk management ...

Citrix DaaS and virtualization exposure. You will also include PowerShell scripting, automation, and strong customer-facing communication as you work with AMs, PMs and Service Delivery to drive resolutions and #J-18808-Ljbffr ...

Intelligence, you will play a key role in shaping strategy, designing scalable solutions and driving the adoption of AI technologies that improve productivity, automation, service delivery and customer outcomes. The Role Key responsibilities include: Defining AI strategy, architecture and governance frameworks. Designing secure, scalable and commercially viable ...

applications and integrations with on-premises systems.· Assist in system migrations and upgrades.Process Improvement & CBS Initiatives· Identify opportunities to streamline support processes and improve service delivery.· Participate in CBS-driven kaizen activities and standard work adoption.· Support IT projects and system upgrades.Team Collaboration· Work closely with the IT Manager ...

applications and integrations with on-premises systems.· Assist in system migrations and upgrades.Process Improvement & CBS Initiatives· Identify opportunities to streamline support processes and improve service delivery.· Participate in CBS-driven kaizen activities and standard work adoption.· Support IT projects and system upgrades.Team Collaboration· Work closely with the IT Manager ...

integrations with on-premises systems. Assist in system migrations and upgrades. Process Improvement & CBS Initiatives Identify opportunities to streamline support processes and improve service delivery. Participate in CBS-driven kaizen activities and standard work adoption. Support IT projects and system upgrades. Team Collaboration Work closely with the IT Manager ...

Manager. This is a senior leadership position with full responsibility for an established Integrated Transportation Systems business unit, including its P&L performance, operational delivery, commercial management, business development and people leadership. Reporting directly to a Divisional Director, the successful candidate will take responsibility for ITS contracts delivered through … operational teams, contracts and subcontractor networks. Although operating at a strategic level, you will remain sufficiently involved in contract performance, client relationships and operational delivery to ensure the business continues to develop safely, commercially and successfully. KEY RESPONSIBILITIES Full leadership and P&L responsibility for the ITS business unit ...

teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field … using agreed formats and cadences set by Product leadership. Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they ...

role, in line with local and national Registration Authority policies, thus maintaining the security and integrity of data held within NHS spine applications. Ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential. The successful candidate will … Word, Excel, Access, PowerPoint. Good time management skills. Good written and verbal communication skills. Contractual Essential Car driver with own car. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

Managers, Inventory leaders and Testers, creating a culture of accountability, collaboration and continuous improvement. Own the strategic relationship with KNAPP, holding partners accountable for service delivery, maintenance performance, system optimisation and agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring ...

Shift Managers, Inventory leaders and Testers, creating a culture of accountability,collaborationand continuous improvement. Own the strategic relationship with KNAPP, holding partners accountable for service delivery, maintenance performance, systemoptimisationand agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring issues ...