51 to 66 of 66 Service Delivery Jobs in the East Midlands

and skills for this job Find out below, and hit apply to be considered. br We’re looking for a proactive and experienced IT Service Manager to join our team and play a crucial role in delivering high-quality IT services across the organisation. In this role, you’ll … ensure that services consistently meet agreed Service Level Agreements (SLAs), maintaining operational excellence and reliability. You’ll also support change projects by leading service transition activities, ensuring new services are seamlessly integrated into operations, and provide essential support for incident management, driving prompt resolutions for key services. This … is a fantastic opportunity to make a significant impact on the performance and delivery of IT services in a dynamic environment. br In this role, you will own and manage the IT service relationship with internal customers, acting as the primary point of contact for all service More ❯

Your leadership will have a direct impact on the accuracy and efficiency of payroll operations, ensuring all customer payments are processed in line with service level agreements and statutory requirements. You will oversee critical processes, from BACS transmissions to data provision for external providers, ensuring smooth and timely payroll … you will help drive operational efficiency. Additionally, your attention to detail in handling complex queries and performance issues will ensure a high standard of service delivery for both internal and external customers, strengthening MHR’s reputation for reliability and excellence. Key Skills: Payroll application Relationship building Customer Focus More ❯

environment? Our client, a leading company based in Derbyshire, is seeking a proactive IT Operations Engineer to take ownership of their IT infrastructure and service delivery. The Role: If you enjoy a varied role, as IT Operations Engineer, you will play a critical role in ensuring the smooth running … of IT services, driving continuous improvements, and enhancing operational efficiency. This is a 100% hands-on position where you will be responsible for IT service management, infrastructure, security, and project delivery. Key Responsibilities: IT Service Management Oversee the day-to-day running of IT services, ensuring minimal disruption … KPI Tracking Establish monitoring systems, analyse performance metrics, and implement improvements. Project Management Lead IT projects, including system upgrades and infrastructure enhancements, ensuring timely delivery and minimal impact on business operations. Key Requirements: 5+ years of experience in IT operations Strong expertise in Windows Server, SQL, Virtualization, and Cisco More ❯

environment? Our client, a leading company based in Derbyshire, is seeking a proactive IT Operations Engineer to take ownership of their IT infrastructure and service delivery. The Role: If you enjoy a varied role, as IT Operations Engineer, you will play a critical role in ensuring the smooth running … of IT services, driving continuous improvements, and enhancing operational efficiency. This is a 100% hands-on position where you will be responsible for IT service management, infrastructure, security, and project delivery. Key Responsibilities: IT Service Management – Oversee the day-to-day running of IT services, ensuring minimal disruption … KPI Tracking – Establish monitoring systems, analyse performance metrics, and implement improvements. Project Management – Lead IT projects, including system upgrades and infrastructure enhancements, ensuring timely delivery and minimal impact on business operations. Key Requirements: 5+ years of experience in IT operations Strong expertise in Windows Server, SQL, Virtualization, and Cisco More ❯

our IT partners to ensure seamless support and system integration. Assist in the implementation and maintenance of IT systems and infrastructure. Monitor and manage service requests, ensuring timely resolution and communication. Work closely with clients to understand their requirements and deliver tailored solutions. Maintain accurate records of service requests, resolutions, and client interactions. Stay updated with the latest technology trends and best practices. Participate in continuous improvement initiatives to enhance service delivery. Lead IT infrastructure integration during Mergers & Acquisitions. Manage IT hardware refresh programs. Ensure IT Disaster Recovery (ITDR) plans are in place and risks are … Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Knowledge of ITIL or similar service management frameworks is a plus. A customer-focused attitude and commitment to delivering exceptional service. Experience with Sage 50 and IRIS software is preferred. More ❯

living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. We … for the role. In your application, you can state how you meet the criteria in the job description and person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. More ❯

strategic growth, and regulatory compliance. This key leadership role includes managing transportation operations, vendor relations, and route optimization while leading a team to drive service quality and customer satisfaction. Hours of Work : 08;00-16:30 Key Responsibilities : Strategic Planning & Operations Management Develop and execute strategies for efficient freight … operations across multiple sites. Optimize transportation routes and schedules to maximize efficiency and cost-effectiveness. Coordinate the movement of goods to meet customer delivery requirements. Oversee day-to-day operations to maintain high service levels and satisfaction. Team Leadership & Management Lead, mentor, and develop teams including managers and … strong relationships with carriers, logistics providers, and vendors. Negotiate contracts to achieve the best balance of cost and service. Monitor carrier performance and enforce service agreements. Network Optimization Continuously analyse and enhance the freight network for cost control, speed, and sustainability. Implement and oversee advanced technology for route optimization More ❯

We re looking for a proactive and experienced IT Service Manager to join our team and play a crucial role in delivering high-quality IT services across the organisation. You ll also support change projects by leading service transition activities, ensuring new services are seamlessly integrated into operations … support for incident management, driving prompt resolutions for key services. This is a fantastic opportunity to make a significant impact on the performance and delivery of IT services in a dynamic environment. In this role, you will own and manage the IT service relationship with internal customers, acting … as the primary point of contact for all service-related issues and concerns. Your focus will be on building strong relationships and ensuring a high level of customer satisfaction through effective communication and responsive service delivery. You ll manage key relationships with IT suppliers, overseeing their performance to More ❯

Head of IT Service Management Nottingham (Hybrid) £100,000 - £115,000 + Package Retail Sector We're supporting a leading global retail business, currently undergoing a large-scale IT and business transformation, in the search for a Head of IT Service Management. This is a critical leadership position … hybrid working, focused on shaping and delivering a modern, efficient ITSM strategy across the EMEA region. This role is ideal for a senior IT service leader with strong ITIL expertise, a track record of transformation, and experience operating in matrixed, multinational environments. Key Responsibilities: Lead and evolve ITSM strategy … management. Oversee the implementation of a global ITSM platform. Improve first- and second-line support performance through upskilling and process optimisation. Deliver automation, self-service, and AI tools to streamline operations and improve user experience. Partner with regional IT teams, business leaders, and third-party providers to ensure consistent More ❯

thinking, two-site GP practice in Derby serving a diverse patient population. We are committed to high-quality care, staff development, and innovation in service delivery. We are seeking a dynamic and proactive Assistant Practice Manager to support the Business Manager in overseeing daily operations and developing the skills … for someone with a strong operational background and leadership potential. Main duties of the job Lead day-to-day operational management to ensure seamless service delivery. Assume ownership of IT systems, digital processes, and data reporting (e.g., SystmOne, NHS Mail, Raidar). Manage HR functions including recruitment, induction, staff … succession into a leadership role. Professional, confident, and calm under pressure. Desirable Demonstrates strategic thinking and long-term planning capability. Enthusiastic about innovation and service improvement. Qualifications Essential A-level standard of education. Evidence of continued professional development in management or healthcare. Desirable Postgraduate education or management qualification. HR More ❯

lead looking for a new challenge, this role offers the chance to take ownership of client relationships while shaping their ongoing IT strategy and service delivery. The Role: As Technical Account Manager, you'll be the go-to contact for a dedicated portfolio of clients-ensuring their IT environments … smoothly, stay secure, and continue to evolve with their business needs. Key responsibilities include: Acting as the primary contact for all client communications and service-related matters. Building trusted relationships and understanding clients' technical and business objectives. Liaising between clients and internal technical teams to ensure expectations are met More ❯

to the Infrastructure Team Leader, you will play a pivotal role in maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient … in a similar role Intune & MDM Expertise: Proficiency in Intune and Mobile Device Management (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying applications using SCCM current branch or Intune. System Centre Knowledge … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work More ❯

a comprehensive understanding of the Payroll and Human Resources market. Acquire in-depth knowledge of MHR's products, including iTrent, People First, and managed service delivery. Establish and nurture relationships with prospective customers, securing buy-in from C-suite stakeholders. Lead sales activities from initial engagement through successful deal … competitive activity and market trends. Provide feedback and analysis on competitive activity when required. Skills Strong history of success in enterprise-level software and service sales. Collaborative team player with the ability to build and maintain strong relationships. Expertise in the Payroll and Human Resources market. Ability to self More ❯

environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with our operations teams to deliver seamless service and identify cross-selling opportunities. Acting as the strategic lead for our clients within the Utilities division of our business, ensuring long-term partnerships … and high satisfaction. Driving new client acquisition as well as client retention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance … great opportunity for a Senior Business Development Manager or Director with proven experience in business development, senior client management, and account leadership within a service sector business or tier 1 contractor. You'll need to be a natural salesperson as well as a successful relationship-builder, confident in liaising More ❯

environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with our operations teams to deliver seamless service and identify cross-selling opportunities. Acting as the strategic lead for our clients within the Utilities division of our business, ensuring long-term partnerships … and high satisfaction. Driving new client acquisition as well as client retention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance … opportunity for a Senior Business Development Manager or Director with a proven experience in business development, senior client management and account leadership within a service sector business or tier 1 contractor. You'll need to be a natural sales person as well as a successful relationship-builder, confident in More ❯

within the wood recycling industry. You will play a key role in promoting our services to new and existing clients, and ensuring the successful delivery of tailored solutions that meet their recycling needs. Key Responsibilities: Identify and target new business opportunities within the wood recycling sector. Build and nurture … and execute strategies to increase market share, sales, and profitability. Collaborate with the wider operations and marketing teams to ensure client satisfaction and successful service delivery. Conduct market research and competitor analysis to stay ahead of industry trends and demands. Present tailored solutions to prospective clients, highlighting the environmental More ❯