ITSupport Analyst - 2nd Line IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The ITSupport Analyst will provide localised onsite … support covering 1st & 2nd Line Support - will be the focal point for all on-site-based user IT Support. Own of all ITSupport Incidents & Service Requests from end-to-end. *The role does NOT involve out of hours support. Skills Experience Required: 2nd Line … or 3rd Line ITSupport - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba LAN/WLAN/WAN Technologies. Desktop Hardware & Peripherals (PCs, Laptops, Monitors). Network Printing. Intune more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Lifeline IT
ITSupport Field Engineer Borehamwood, Hertfordshire (Field/Office Based covering West End London and Greater London) About Us At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each … and every customer to give them the ITsupport and advice they need to get the best out of their technology. We now have a new opening for an ITSupport Field Engineer to join our team at our head office in Borehamwood. Whats in it for you? - Salary of up to £38,000 per annum DOE - Private Healthcare If youre a talented IT professional with experience of installing and maintaining Windows Servers and network firewalls and can display first-class communication skills, this is an unmissable opportunity to join our successful company. We more »
Stevenage, Hertfordshire, South East, United Kingdom
Nufuture
IT Laboratory Support Engineer Salary & Benefits: £40k to £60k, 10% Bonus, Share Options, Private Health, 25 Days Holiday, Income Protection, Life Assurance We have partnered with a global biotech company in Stevenage that has created a pioneering cancer therapy. They are embarking on an exciting journey of growth … that will involve the improvement of their IT capabilities, Laboratory Systems and Operational Technology environment through several key hires. The IT Laboratory Support Engineer has a real opportunity to help shape the future of technology, drive the maturity of the environment, and lead key projects. - Review and … fit-outs and site expansion - Technology refreshes This is a great opportunity to enhance your career as youll work closely with the Head of IT to plan, prioritise, and execute these key initiatives. The hiring manager encourages personal growth, is vastly experienced, and trusts people to do their jobs. more »
Southend-On-Sea, Essex, United Kingdom Hybrid / WFH Options
Brook Street
Job Title: ITSupport Administrator Role Duration: Permanent Reporting to: UK Infrastructure Manager Location: Southend-on-Sea We are seeking a dedicated and proactive ITSupport Administrator to join our team. As the ITSupport Administrator, you will play a crucial role in providing … 1st and 2nd line ITsupport alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line ITsupport, including desk setups, machine replacements, moves, and changes. Handle the process of raising ITsupport tickets and … efficiently assign them for resolution. Offer remote support to various sites using industry-standard tools, including support for home workers. Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary. Generate monthly and weekly reports using standard tools for the more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Brook Street UK
Job Title: ITSupport Administrator Role Duration: Permanent Reporting to: UK Infrastructure Manager Location: Southend-on-Sea We are seeking a dedicated and proactive ITSupport Administrator to join our team. As the ITSupport Administrator, you will play a crucial role in providing … 1st and 2nd line ITsupport alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line ITsupport, including desk setups, machine replacements, moves, and changes. Handle the process of raising ITsupport tickets and … efficiently assign them for resolution. Offer remote support to various sites using industry-standard tools, including support for home workers. Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary. Generate monthly and weekly reports using standard tools for the more »
ITSupport Engineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic ITSupport Engineer (1st/2nd Line) to join our ITsupport team. The ITSupport Engineer will be responsible for providing first and second line technical … support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in ITmore »
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
This is an excellent opportunity to join an ITsupport help desk and work in a varied and busy professional environment. Established over 25 years ago, the company has an enviable reputation, low staff turnover, and a diverse range of clients. THE 1ST LINE ITSUPPORT ENGINEER ROLE: Working in a team of 9 ITsupport staff, you will be: Taking support tickets and working with customers to resolve their issues by remote access Working on special projects, investigating new technology and services Receive paid training and mentoring to develop further certification. … feet and solve any complex issues with empathy Keen to learn and gain further industry-recognised qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1ST LINE ITSUPPORT ENGINEER: £21,000 - £25,000, dependent on experience Flexible and hybrid working once trained Private medical insurance Personalised training with salary increases more »
Job: ITSupport Engineer - Contract - 6 months Location: Colchester - on-site required Salary: £25,000 - £32,000 I have an immediate requirement for an ITSupport Engineer to support a fast growing business on the outskirts of Colchester, free parking is available on-site, however … public transport is limited. You will be working as part of the established IT Team to support on a wide range of general IT problems, this role is offered on a 6 month contract basis, with the potential to move into a permanent opportunity depending on growth … company. This role could suit someone earlier in their career looking to develop their skills on top of a recognised qualification or an experienced ITSupport Engineer looking for a new opportunity. Key skills include: - 1st/2nd Line ITSupport - 0365 and other core Microsoft more »
1st Line ITSupport- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of … support. They are currently on the lookout for a 1st Line ITSupport Engineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be successful in this role they are looking … Active Directory/Azure Active Directory Windows 10/Windows 11 Troubleshooting Firewall Troubleshooting Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience in a similar ITsupport role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core more »
Following recent investment by their new US owners, our client; a growing business based in Southend-On-Sea is looking for an IT Technical Support professional to help take their business to the next level. You will provide technical assistance to the employee base, handle any IT issues in-house and look after on-site infrastructure. Duties: Handle day-to-day office ITsupport - 1st/2nd line Maintain on-site infrastructure (with the support of IT service providers & US counterparts Handle help desk inquiries and issue resolution Plan and oversee impliemntation … and migration of software systems. Oversee: personnel IT, software and telephone systems and general Infrastructure Requirements: A proven career history as an ITsupport professional You must be comfortable working independently with the support of IT service providers & the US team for complex issues A more »
Job Title: ITSupport Administrator Role Duration: Permanent Reporting to: UK Infrastructure Manager Location: Southend-on-Sea We are seeking a dedicated and proactive ITSupport Administrator to join our team. As the ITSupport Administrator, you will play a crucial role in providing … 1st and 2nd line ITsupport alongside our UK-based team, ensuring smooth operations and high-quality service delivery.... more »
ITSupport Technician - Kings Lynn - Attractive salary ALH Recruitment are looking to recruit an ITSupport Technician with immediate effect for our client based close to Kings Lynn. This role will report into the Head of Systems and IT and ITSupport experience … in a previous role is essential. Responsibilities: Ensuring the smooth running of IT systems, including general end-user support (e.g. Windows 10 and 11, Office 365, Google Chrome, Salesforce, Natterbox, Sage Intacct, plus custom-built portals etc.), PC/Server maintenance tasks, setting-up and closing user accounts more »
Unit 5A Wakes Hall Business Centre, Colchester Road, Wakes Colne, Colchester, England
CUBE 6 IT LTD
Join us as an ITSupport Apprentice, where you will speak with clients about any ITsupport issues they have and help resolve any IT problems. You will work on small, medium and large computer and server networks with the other team members, escalate support … include: You will work on small, medium and large computer and server networks. You will work closely with the other team members and escalate support requests up when they are of a more complicated nature. Day to day duties will be to manage and check our backup checking software … for all our clients, this is critical to the role as it helps us secure our clients against major data loss. Answering the phone and speaking with clients on all levels, from general end users to company directors, therefore a polite telephone manner will be a great asset. Building more »
ITSupport Technician – Peterborough Type of employment: permanent Salary: £30,000-£40,000 Location: Peterborough (full-time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an ITsupport technician or Service Desk Analyst? Are you passionate … about helping people and offering them support to resolve their IT issues. Would you like to work as part of a small internal IT department where the workload is hugely varied? If so, this may very well be the opportunity for you’ve been waiting to find. … As you will have gathered by now we are currently recruiting for ITsupport technician to join one of our well-established Peterborough based clients. What are we looking for? experience working in an ITsupport role knowledge of operating system software, applications and hardware components more »
ITSupport Technician Peterborough Type of employment: permanent Salary: £30,000-£40,000 Location: Peterborough (full-time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an ITsupport technician or Service Desk Analyst? Are you passionate … about helping people and offering them support to resolve their IT issues. Would you like to work as part of a small internal IT department where the workload is hugely varied? If so, this may very well be the opportunity for you ve been waiting to find. … As you will have gathered by now we are currently recruiting for ITsupport technician to join one of our well-established Peterborough based clients. What are we looking for? experience working in an ITsupport role knowledge of operating system software, applications and hardware components more »
This is a Part Time Role with a FTE salary of £40k to £45K, currently 24hrs a week. (Onsite). Job Purpose IT Systems and support lead – We require an IT systems and support lead able to ensure best in class technology support, user training … and proactive enhancement to the user technology experience. Working collaboratively with our engineers, supervisors, outsourced ITsupport, project team and the senior management team you will help our client further grow sustainably and efficiently promoting robust and proactive technology solutions. Main duties and responsibilities As our clients IT systems and support lead reporting into the Chief Financial Officer, (“CFO”) you will be responsible for assisting with high quality IT technical support, user training on IT applications and liaising with support partners maintaining and optimising our organisation’s IT infrastructure for its more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Baltic Apprenticeships
Jumpstart Your Career with an ITSupport Apprenticeship at Our Leading Education Trust! Are you passionate about IT and eager to make a difference in an educational environment? Our prestigious Education Trust is seeking a dedicated individual to join them as an ITSupport Apprentice. … generous benefits, professional development opportunities, and access to top-notch facilities. Our client are a renowned Education Trust committed to providing outstanding education and support to our pupils. Their team of dedicated professionals is passionate about fostering a nurturing and innovative learning environment. In this role, youll work towards … your Level 3 ITSupport Technician Apprenticeship, delivered by our expert training team. A Typical Day in the Job: Set up and maintain A/V & presentation equipment (e.g., projectors) for assemblies, meetings, and events. Maintain high standards of order, storage, and cataloguing of IT assets and more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Profectus
At Profectus we have a brand new role for a Junior ITSupport Engineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st and … company promotes a positive work culture and wants to provide an opportunity to kick-start your career. The company has a great feel about it and pulls together to ensure they produce and deliver the best results possible. This role is based at their Southend-On-Sea office with … great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line ITsupport Desk setups, machine replacements, moves, and changes Raising ITsupport tickets and ticket assignments Remote site support using industry-standard tools Home worker remote supportmore »
Great Yarmouth, Norfolk, East Anglia, United Kingdom
Johnson Controls
countries, were helping customers achieve their sustainability goals and power their mission. Job description: What you will do Are you passionate about providing ITsupport to your colleagues? Join our team at Burlingham House in Great Yarmouth as an ITSupport Specialist and contribute to the … seamless functioning of our office, manufacturing, and logistics teams. How you will do it Use weekly Status reports to build and deploy equipment for new hires Conduct hardware installation and provide ongoing support (e.g., Desktops, laptops, servers, tablets, mobiles, printers, specialized devices) Complete the PC lifecycle management process … by ensuring replacement machines are ready for users and retiring machines are processed to completion Support Identity and Access Management requests (e.g., provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting) Handle UK Deskside Service Now Ticket Handling Queues to resolve end-user issues and requests Supportmore »
ITSupport Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an ITSupport Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »
SS2, Southend-on-Sea, Essex, Prittlewell, United Kingdom
ITonlinelearning
ITSupport Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an ITSupport Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »
ITSupport Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical … role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
2nd Line ITSupport Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line ITSupport Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … Networking - TCP/IP, subnets Group Policy (DNS/DHCP) Proven experience troubleshooting and diagnostic experience via logs, tickets and reports It would be highly advantageous if the ideal candidate has experience with: Hypervisor technologies e.g. Hyper-V Backup Technologies such as Veeam Good working knowledge with switches (Ubiquit more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
Excellent opportunity to work for a company with 450+ employees. You will be working with the wider IT team to support the ticketing process for 1st and 2nd line IT issues. You will also offer desk top support to the Southend staff. Our client is seeking … a candidate with an excellent telephone manner and preferably some relevant IT experience or strong interest to work in this area. Your role: 1st & 2nd line ITsupport alongside a UK based team Desk setups, machine replacements, moves and changes Raising ITsupport tickets and … ticket assignments Remote site support using industry standard tools Home worker remote support Local site support - Southend-on-Sea Travel to remote sites when required Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required Carry out more »
Title: ITSupport Engineer Location: Ipswich, UK Sector: Food & Beverage Salary: Competitive + benefits Contract: Permanent SciNova are excited to be partnered alongside one of the UK's fastest growing Food & Beverage organisations - They've recently built a state-of-the-art facility in the Ipswich area and … themselves on fostering a collaborative and growth-oriented work environment where employee development is a priority. If you are a tech-savvy, well-rounded ITsupport expert and interested in working in a people-led culture, get in touch today. Role responsibilities: Provide first-line technical support … a timely and efficient manner. Diagnose and troubleshoot network, server, and workstation problems. Install, configure, and maintain computer systems and applications. Collaborate with the IT team to implement and upgrade software and hardware solutions. Respond to service requests and incidents through a ticketing system, ensuring accurate documentation of issues more »