26 to 46 of 46 IT Support Jobs in the East of England

My client based near St Neots, Cambridgeshire are seeking a proactive, customer-focused IT Administrator (1st/2nd Line Support) to join their dynamic IT team. In this role, you will be responsible for managing and supporting their cloud-based IT infrastructure, focusing on: · Microsoft 365 · Entra · Intune · Samsung Knox · Cambium for network infrastructure You will … teams to perform their roles with maximum efficiency. The ideal candidate will have a strong background in cloud technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of the cloud-based systems. You will ensure all IT systems, applications, networks, and hardware … are running optimally, providing excellent support and training to users. Youll also collaborate with the Head of IT to continually improve processes, security, and efficiency across the IT environment. Key Responsibilities: · Microsoft 365 Administration (Cloud-Based) · Entra ID Management · Mobile Device Management (MDM) · Network Infrastructure Management (Cambium) · Issue Resolution · Helpdesk Management · Desk-Side & Remote Support · Documentation More ❯

Here at SoCode Support, we cover all areas of IT, Technical Support from 1st/2nd line, all the way up to Heads of IT and IT Directors. We specialise in sourcing top-tier IT talent across a wide spectrum of technologies and disciplines. From Cloud Infrastructure to Cybersecurity, we connect businesses with the … and can match the right candidate with the right opportunity quickly and efficiently. A glimpse of roles we recruit for: 1 st/2 nd/3 rd line IT Support 4 th line - Systems Administration & Infrastructure IT Management Director of IT Industries and Sectors Our recruitment expertise spans across multiple sectors, including Technology, Education, and … highly relevant talent solutions that align with both technical requirements and industry-specific challenges. Get in touch with a Specialist If you're looking for your next role in IT Infrastructure and Support , or if you're interested in learning more about the opportunities available, don't hesitate to get in touch with one of our specialist consultants. More ❯

Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced Senior IT Support Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate will … play a key role in providing 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 2nd line technical support to end users, both remotely and face … to-face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange Online, Teams, and SharePoint. Manage Active Directory, including user accounts, group policies, and access permissions. Diagnose and resolve problems with Windows operating systems and core business applications. Log and manage support requests using the IT ticketing More ❯

IT Infrastructure Engineer - NO SPONSORSHIP IT Department - (Office based five days per week in Watford, Hertfordshire) Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period. After the probationary period, there would be the opportunity to work … days in the office (although they would still need to be available 5 days a week if the business required this). An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office in Watford (eight minute's walk from Watford Junction Train Station), working in the infrastructure team, you will report to the … IT/Security Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server administration More ❯

Job Title Junior IT Support Job Code MM2084 Location Stevenage Salary £25000 rising to £26000 Overview In this role, you will be part of a small IT department working for a fabulous company based in Stevenage, that employs 200 people on site. This is an ideal role for someone with a passion and interest in IT who wants to join a department driving the business into a new digital era. You must have some commercial IT experience, even if it’s only for a few months. You will provide technical support and troubleshooting services to end-users for hardware, software, and network-related issues. You’ll also help maintain IT systems … and ensure optimal system performance to minimize downtime across the organization. This position offers the opportunity be responsible for the day-to-day IT operations of a well-established international company. We're looking for someone who brings enthusiasm to their work and a can-do attitude. Main Responsibilities Provide first-line support to the staff (onsite and More ❯

Are you passionate about technology and eager to kickstart your career in IT? We’re looking for a motivated and curious individual to join our team as an IT Support Technician Apprentice working in our Information System (IS) department. This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within IT— all with the support of a friendly and experienced team What You’ll Be Doing: Providing first-line technical support to internal users Assisting with hardware and software installations, configurations, and troubleshooting Logging and managing support tickets through our helpdesk system Learning how to maintain IT systems and networks Supporting the wider IT team … with day-to-day tasks and projects What You’ll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We’re Looking For: A genuine interest in IT and technology Strong communication More ❯

Are you passionate about technology and eager to kickstart your career in IT? We're looking for a motivated and curious individual to join our team as an IT Support Technician Apprentice working in our Information System (IS) department. This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within IT— all with the support of a friendly and experienced team What You'll Be Doing: Providing first-line technical support to internal users Assisting with hardware and software installations, configurations, and troubleshooting Logging and managing support tickets through our helpdesk system Learning how to maintain IT systems and networks Supporting the wider IT team … with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We're Looking For: A genuine interest in IT and technology Strong communication More ❯

We are currently looking for an IT Support Engineer to join our client on a 6 month contract to support them with a Windows 11 Migration Project. This is Inside IR35, Paying £155 per day and will require you to be on site for 5 days per week. You will be overseeing the migration process from Windows … to Windows 11 across various devices, including desktops, tablets, and mobile. We are looking for people with 1st & 2nd Line IT Technical Support experience. If you are interested please apply or send your CV to More ❯

Production Planner/IT Support Our client, a well-established, hugely successful and growing manufacturing company based in Thetford, are currently seeking a Production Planner to join their team. This is a full time, permanent position, based in Thetford Key Skills Ability to absorb and assimilate technical information. Sound computer skills utilising Microsoft Office and experience of MRP … software preferable; LN, training will be given. Also, a good understanding of server-based systems, IT security systems and networks. Good communication skills to build strong, professional relationships with colleagues in the UK and US Methodical, systematic approach to tasks with excellent attention to detail Tenacious and enthusiastic Experience from within an engineering manufacturing environment ideal Job Specification Working … delivery of kits for all production depts. Liaise with Purchasing to ensure the collection of subcon items for further processing is done in a timely manner. Providing first line support for emergency IT issues, ensure new hardware is correctly set up and take the lead for the new FactoryTrack software all working closely with the IT team. More ❯

IT Support Engineer | Birmingham | Up to £35k | O365 | VMware | Azure The Role This role is based out of the Birmingham office and is with one of the UKs leading MSPs. Within the role you'll have opportunity to tackle a range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity … to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced environment, but this will only aid you in picking up new skills and developing your career. There is a field-based element to this role, where you will be required … supporting the infrastructure and systems Efficiently resolving technical incidents and problems Play a pivotal role in a range of different projects of both a medium and large scale nature Support and coach more junior members of the team Develop and produce high quality IT documentation, following the correct procedures Orchestrate and initiate changes to infrastructure systems Technology you More ❯

IT Support Engineer | Birmingham | Up to £35k | O365 | VMware | Azure The Role This role is based out of the Birmingham office and is with one of the UKs leading MSPs. Within the role you'll have opportunity to tackle a range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity … to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced environment, but this will only aid you in picking up new skills and developing your career. There is a field-based element to this role, where you will be required … supporting the infrastructure and systems Efficiently resolving technical incidents and problems Play a pivotal role in a range of different projects of both a medium and large scale nature Support and coach more junior members of the team Develop and produce high quality IT documentation, following the correct procedures Orchestrate and initiate changes to infrastructure systems Technology you More ❯

You will be part of our IT support function providing 1st line support for internal staff. Were possible, you will apply troubleshooting methodology and tolls to resolve the incident. For more complex incidents, you will work with senior colleagues to provide the same service level until the incident is resolved. Role Daily roles and responsibilities but not … limited to: Provide technical support to internal staff through a range of communication channels Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues Communicate with all levels of stakeholders, talking them through steps to take to resolve … within the Organisation Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development Helping with IT administration tasks Training Ongoing Training and Development Apprenticeship Standard Information communications technician (level 3) Training Provider LIFETIME TRAINING GROUP LIMITED Working Week Monday to Friday More ❯

tier 1 enquiries from our internal branches across Europe. As the first point of contact for the branches and their helpdesks, you will be responsible for providing first-line support, troubleshooting for software issues, escalations whilst ensuring a high quality customer experience. Role Monitor and manage the support mailboxes, ensuring timely responses ad ticket creation. Provide first-line … technical support to internal branch members across Europe. Prioritise and triage support requests based on urgency and business impact. Escalate complex or unresolved issues to the Development Team as necessary. Maintain accurate and detailed records of support interactions. Develop a thorough understanding of all product documentation and processes to effectively support stakeholders and minimise response times. … SLA’s and business goals. Identify recurring issues and suggest improvements to the products, processes or documentation. Maintain up-to-date documentation of recurring issues, fixes and workflows to support consistent service delivery. Help maintain internal knowledge bases, FAQs and support materials used by the support team. Training Why choose our Azure Cloud Support Specialist apprenticeship More ❯

systems and factory automation. Mitsubishi Electric aims to contribute to a low-carbon society through its technologies and products. Overview: They are currently seeking a motivated and detail-oriented Support Specialist to join our customer support team, managing all tier 1 enquiries from our internal branches across Europe. As the first point of contact for the branches and … their helpdesks, you will be responsible for providing first-line support, troubleshooting for software issues, escalations whilst ensuring a high quality customer experience. This role requires strong communication skills, technical aptitude and commitment to customer satisfaction. Responsibilities: Monitor and manage the support mailboxes, ensuring timely responses ad ticket creation. Provide first-line technical support to internal branch … members across Europe. Prioritise and triage support requests based on urgency and business impact. Escalate complex or unresolved issues to the Development Team as necessary. Maintain accurate and detailed records of support interactions. Develop a thorough understanding of all product documentation and processes to effectively support stakeholders and minimise response times. Provide timely solutions in line with More ❯

Looking to build a career in IT support? This is a great opportunity to join a leading Bio-tech organisation to provide Help Desk support with Microsoft products and hardware. If you have some strong IT skills and you are willing to learn this could be a great move for you. Leading Bio tech organisation based … not limited to: Email, MS Teams, and other MS Office Products Printers Imaging New Computers Desktop phones Identify potential cyber security issues Drive mapping Changing Passwords Desk Setup for IT equipment If you have a base of good IT skills and you are looking to learn and develop your skills this would be a great role for you. More ❯

includes reloading of machines operating systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure clients' expectations and contractual obligations are maintained. The … to work logically and maintain control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat or portal Ensuring all incidents … of the “workshop.” This includes reloading of machines, operating systems and hardware diagnostics Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Training schedule has yet to be agreed. More ❯

OOH/Night Shift IT MSP Customer Support HelpdeskPeterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a … 8pm to 8am - 4-on 4-off on a rota basis. This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long … term. The ideal candidate will have worked in an IT Managed Services, Customer Services, or call centre environment. Immediate starts are available. You will have excellent communication skills. If you are looking to enhance your IT career then please apply now More ❯

OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is … shift 8pm to 8am - 4-on 4-offon a rota basis. This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long … term. The ideal candidate will have worked in an IT Managed Services, Customer Services, or call centre environment. Immediate starts are available. You will have excellent communication skills. If you are looking to enhance your IT career then please apply now More ❯

OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is … 8pm to 8am - 4-on 4-off on a rota basis. This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long … term. The ideal candidate will have worked in an IT Managed Services, Customer Services, or call centre environment. Immediate starts are available. You will have excellent communication skills. If you are looking to enhance your IT career then please apply now More ❯

Milton Keynes, Bletchley, Brackley and Leighton Buzzard 31 July 2025 Age required 16+ Number of positions 1 Pay £14,722.50 a year Description Looking for a career in the IT industry? We are looking for new talent within our friendly organisation to help deliver outstanding services to our customers. We are looking for motivated, hard-working people who are More ❯

how to build and deploy PC workstations, laptops, tablets and Smart Phones Assist on the helpdesk to log calls reporting hardware and software faults on workstations, telecommunications equipment and IT peripherals Assist with the installation and maintenance of network equipment and cabling Assist with the installation, support and use of desktop application software Training An apprenticeship includes regular …/core hours to be confirmed. Expected Duration 2 Years Positions Available 1 Closing Date Sunday, 10th August 2025 Start Date Monday, 1st December 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade … to 4 (formerly A* to C) (Essential) IT GCSE, grade 9 to 4 (formerly A* to C) (Essential) Maths GCSE, grade 9 to 4 (formerly A* to C) (Essential) About the Employer West Suffolk Council West Suffolk Council is an extremely ambitious and dynamic local authority with a workforce of over 700 employees. We provide healthy, safe and vibrant More ❯