IT Support Jobs in the East of England

51 to 75 of 75 IT Support Jobs in the East of England

IT Helpdesk Support Apprentice

Cambridge, Cambridgeshire, England, United Kingdom
QA
College are a modern and forward thinking college in a central Cambridge location, who are committed to development. Overview: Working under the guidance and direction of the Help-Desk Support Technician Supervisor, the role-holder provides first-line IT support and assistance, by telephone, job ticketing, MS Teams and in person for students, staff and Fellows of … and/or confidential data in the execution of these duties, so being able to approach these with professionalism and maintain absolute confidentiality is key. Responsibilities: Provide first-line support in a technical capacity. This includes providing diagnosis of, and solutions to, problems encountered with computers and other associated IT equipment. Undertake routine system administration. Liaise with and … staff, students and Fellows via telephone, email and in person, on escalated issues from the help-desk that cannot be dealt with during First-Line works. Provide second-line support where required. Undertake local administration of the College portion of the University-wide VoIP telephone and mobile phone systems. Contribute to the provision of end-user training documentation, including More ❯
Employment Type: Full-Time
Salary: £23,924 per annum
Posted:

Information Technology Support Administrator

Ipswich, England, United Kingdom
Affinia
their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an IT Support Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders across all our offices. You … will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced … helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the IT perspective. Assist with IT inventory management and procurement. Collaborate with senior IT staff on various projects and initiatives. Ensure SLAs are adhered More ❯
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IT Support Engineer Apprentice (Sweetbyte Ltd)

Basildon, England, United Kingdom
Getting In Limited
What do you want to search? Keyword Apprenticeship Type Location IT Support Engineer Apprentice (Sweetbyte Ltd) Apply From: 11/02/2025 Learning Provider Delivered by ESTIO TRAINING LIMITED Employer SWEETBYTE COMPUTERS LTD Vacancy Description IT helpdesk Support, logging calls and resolving issues over the phone with customers Customer site visits to support customers … related IT issues Project work, Migrations and rolling out new IT infrastructure Computer installation and configuration PC/Apple Mac Support IP Telephony support and configuration Backup checks and reporting Monitoring and Maintenance of customers IT systems Monitoring and Maintenance of customer Network Infrastructure Key Details Vacancy Title IT Support Engineer Apprentice (Sweetbyte … Ltd) Employer Description We are an IT company based in Essex consisting of IT Professionals who have worked and consulted in the I.T. industry for over 25 years. We specialise in IT services for businesses. Because of our vast experience we know how complex IT can be and we help to make IT easy. In More ❯
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IT Support Technician

Laindon, Essex, United Kingdom
HAYS
Junior IT Support Technician £20,000 Salary Essex On-site Full-time A leading UK-based engineering and design company is offering a fantastic entry-level IT position for young people aged 18-20 looking to kick-start their career. In this role, you'll support a busy team of over 70 users, getting hands-on … experience with: Front-line tech support and troubleshooting Windows OS and Microsoft Office applications Network setups, hardware installations, and diagnostics Internal systems, quality processes, and IT development projects You'll be learning from experienced professionals in a fast-paced environment that designs high-tech systems for global clients. Whether you're configuring devices, helping with systems upgrades, or … supporting behind-the-scenes tech infrastructure, you'll play a real part from day one. You'll gain: Real-world IT skills that look great on your CV Exposure to engineering-based systems and production processes Ongoing support, training, and development A starting salary of £20,000 plus great benefits What we're looking for: Curiosity and motivation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Network Support Engineer

SG13, Hertford, Hertfordshire, United Kingdom
MFK Recruitment
Our well-established client in Hertford is seeking an IT Network Support Engineer to join their team. MFK Recruitment has recruited 2 Engineers to this company previously in the past 2 years, both individuals are really enjoying their roles! Who is the company? Formed in 2003 and based in Hertford, the company provides IT support to … customers ranging from home and business to the NHS. Their close working team of engineers and support staff focus on end-user support, both on customer sites and remotely. We have evolved our working processes over many years to provide the best and most efficient service we can, whilst still creating great customer relationships along the way. They … have a very low staff turnover and support their employees wherever possible, helping to foster a positive working environment. IT Network Support Engineer - Job Summary: We are seeking a skilled and experienced IT Network Support Engineer to assist us supporting and expanding our customers’ growing network infrastructure. As part of the infrastructure team, you will More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

IT Network Support Engineer

Watford, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Our well-established client in Hertford is seeking an IT Network Support Engineer to join their team. MFK Recruitment has recruited 2 Engineers to this company previously in the past 2 years, both individuals are really enjoying their roles! Who is the company? Formed in 2003 and based in … Hertford, the company provides IT support to customers ranging from home and business to the NHS. Their close working team of engineers and support staff focus on end-user support, both on customer sites and remotely. We have evolved our working processes over many years to provide the best and most efficient service we can, whilst … still creating great customer relationships along the way. They have a very low staff turnover and support their employees wherever possible, helping to foster a positive working environment. We are seeking a skilled and experienced IT Network Support Engineer to assist us supporting and expanding our customers’ growing network infrastructure. As part of the infrastructure team, you More ❯
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Junior IT Support Technician

Basildon, Essex, England, United Kingdom
Hays Specialist Recruitment Limited
Salary - Age 18-20 Essex | On-site | Full-time A leading UK-based engineering and design company is offering a fantastic entry-level IT position for young people aged 18-20 looking to kick-start their career.In this role, you'll support a busy team of over 70 users, getting hands-on experience with: Front-line tech support and troubleshooting Windows OS and Microsoft Office applications Network setups, hardware installations, and diagnostics Internal systems, quality processes, and IT development projects You'll be learning from experienced professionals in a fast-paced environment that designs high-tech systems for global clients. Whether you're configuring devices, helping with systems upgrades, or supporting behind-the-scenes tech infrastructure … you'll play a real part from day one.You'll gain: Real-world IT skills that look great on your CV Exposure to engineering-based systems and production processes Ongoing support, training, and development A starting salary of £20,000 plus great benefits What we're looking for: Curiosity and motivation to learn Communication and problem-solving skills More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Technical Support Analyst

Norwich, England, United Kingdom
Experis
IT Technical Support Analyst If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Norwich 3 Months + UMBRELLA ONLY Job Purpose: The post holder will work in the IT Technical Support Team, providing second and third line support to the Trust's users. … They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and... JBLK1_UKTJ More ❯
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Senior Technical Support & IT Operations

Croydon, Cambridgeshire, UK
Hybrid / WFH Options
Payroll Easy
We're Hiring: Senior Technical Support & IT Operations Location: London (Hybrid or Onsite) Full-Time | £40,000–£45,000 per annum To Apply: Send your CV to Kimberly@payrolleasy.co.uk Use subject line: “Senior Technical Support Application” We’re looking for a proactive and solutions-driven Senior Technical Support & IT Operations professional to lead and optimise … our technical systems and support function. This is a pivotal, hands-on role with responsibility for maintaining and improving IT infrastructure, leading an offshore tech support team, and ensuring cybersecurity and compliance across the organisation. This is your chance to transform how IT supports the business, identifying inefficiencies, driving new initiatives, and implementing impactful improvements across … systems and teams. Your Core Responsibilities Will Include: Technical Support & Troubleshooting Provide expert-level problem solving for complex IT issues Serve as escalation point for high-priority tickets Maintain consistently high levels of hardware and software support IT Process & Infrastructure Improvements Identify and streamline inefficient workflows Maintain and optimise systems for maximum uptime Pitch new tech More ❯
Employment Type: Full-time
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IT & Product Technical Support Specialist

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
in professional service. As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. … The role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online More ❯
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IT Support Technician

Norwich, Norfolk, United Kingdom
Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title: IT Support Technician Location: Norwich (Hybrid Working) Salary: £25,000 per annum Cooper Lomaz is working with a growing organisation in Norwich to recruit an IT Support Technician. This is a fantastic opportunity for someone looking to progress their career by moving from general IT support into a more software- and application … focused support environment. Role Overview: As an IT Support Technician, you'll be a key point of contact for customers, providing high-quality support for bespoke software applications. You'll work closely with clients to resolve technical issues, track faults using a ticketing system, and ensure all support queries are handled efficiently and professionally. Key … Responsibilities: Provide front-line support for business-critical and bespoke software applications Log, manage, and track incidents and requests via the ticketing system Deliver outstanding customer service, ensuring issues are resolved in a timely and professional manner Work collaboratively with internal teams to escalate and resolve complex issues Support Office 365 and associated desktop applications Assist in maintaining More ❯
Employment Type: Permanent
Posted:

IT Support Technician

Ipswich, England, United Kingdom
Hays
Join a leading telecommunications company as an IT Support Technician ! Perfect for IT students or recent graduates, this entry-level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an IT Support Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised … and connect desktop hardware and peripherals at user workstations. Perform basic power-on self-tests and initiate automated system builds. Connect network cables from desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service More ❯
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IT Support Engineer

Stevenage, Hertfordshire, United Kingdom
Bennett and Game Recruitment LTD
IT Support Engineer Our client, based in Stevenage, are a rapidly growing UK-based healthtech start-up that's building wearable technology with the power to support people living with neurological conditions. The company has moved from prototype to mass production in under a year, with international expansion planned later this year. Backed by full private investment … and guided by strong social values, this is a rare chance to join a people-first business with purpose at its core. They are looking for an IT Support Engineer to join the team and help with IT support, testing, diagnostics and repairs. IT Support Engineer Job Overview * Complete testing and diagnostics on company … product range. * Communicate efficiently with customers and clients on the product. * Offer an easy support line within the business and with clients outside of it. * Conduct Q&As and surveys. * Help with discussion on repairs and conduct repairs on products when needed. IT Support Engineer Job Requirements * Demonstrable experience in a support engineering role (Open to More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum 28 days holiday inc BH
Posted:

IT Service Desk Support Apprentice

Ct3 Centrium, Griffiths Way, St Albans, Hertfordshire, England
SKECHERS USA LTD
Provide excellent global technical support, advice and resolutions of IT issues to end-users across all levels of the company via the Service Now portal, remotely and face-to-face. Role Provide excellent global technical support, advice and resolutions of IT issues to end-users across all levels of the company via the Service Now portal … remotely and face-to-face. ESSENTIAL DUTIES & RESPONSIBILITIES: Respond to telephone calls, emails and Service Now requests for technical support Create, track and monitor problems to ensure timely resolution Escalate issues to the appropriate group when needed Identify, research and resolve problems reported by end-users Support Aptos Retail POS System Write tickets and assign jobs to the … appropriate IT personnel Administer user accounts Install, configure and troubleshoot hardware and software, including portable and handheld devices Document procedures in order to use them in our knowledge base Own issues until job completion Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team More ❯
Employment Type: Advanced Apprenticeship
Salary: £23,000 a year
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IT Support Technician

Thetford, Norfolk, United Kingdom
Polkadotfrog
the role. A brand new position has been created due to a very exciting time within this wonderful Charity. You will be joining the Head of IT as one of his first new recruits to a newly formed IT Department, these guys have been around doing their awesome work for almost 100 years, and have recently gone through … a period of growth and restructuring which sees them moving into new offices and starting to move their IT support back in house. This will be a busy, varied, and interesting role, supporting approx. 150 users across 4 sites, although most people are based at HQ, some occasional travel to other sites may be required. Troubleshoot a wide … range of IT issues Identify trends and monitor event logs Manage helpdesk and asset management system Support project work Support the Head of IT in maintaining the network and replacing hardware A note to say due to their location you will need a car for this one. why you should apply. This is a broad role More ❯
Employment Type: Permanent
Salary: £26000 - £31000/annum
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Information Technology Support Technician

Thetford, England, United Kingdom
polkadotfrog
depending on experience We’re working with a truly remarkable charity that’s just entered an exciting new chapter in its near-century-long journey. As they bring their IT operations back in-house and move into brand-new offices, a fantastic opportunity has arisen for an IT Support Technician to become one of the first hires … in a newly formed IT department. Your New Role Reporting directly to the Head of IT, you’ll play a pivotal part in supporting around 150 users across four sites. While most users are based at HQ, occasional travel between sites will be required (you’ll need a car for this one). This is a dynamic and … varied position where no two days look the same. You’ll be responsible for: Troubleshooting a wide range of IT issues Monitoring system logs and identifying trends Managing the helpdesk and asset management system Contributing to exciting project work Assisting with network upkeep and hardware refreshes Why Apply? This is more than just a job—it’s a More ❯
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IT Support Entry Level

Waterbeach, Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
Entry-Level IT Support – Waterbeach (On-site)6-month Temp-to-Perm | Early starts | Driving licence requiredLooking to break into IT? This is a great opportunity for someone with a genuine passion for tech to kickstart their career in a hands-on support role.Based on-site in Waterbeach, you’ll be joining a close-knit team … providing IT support to international colleagues – including teams in Asia – which means early starts are a must (typically from 0600/0700, occasionally earlier). Key Responsibilities: Provide first-line IT support for internal users Troubleshoot hardware and software issues Support international teams across time zones Log and manage support tickets efficiently Learn on … the job with guidance from experienced techs About You: Technically minded – a natural problem-solver Eager to learn and grow a career in IT Happy with early starts and flexible working hours Ideally studied IT or similar Full UK driving licence and own transport (site not easily reached by public transport) Full right to work in the UK More ❯
Employment Type: Full-Time
Salary: £25,000 per annum
Posted:

Trainee IT Support Technician

Chelmsford, Essex, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Luton, Bedfordshire, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Ist / 2nd line IT and Applications Support

Watford, Hertfordshire, England, United Kingdom
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
encouraging development from within. This organisation provide excellent benefits that they are constantly reviewing so that they are able to provide the best possible benefits for staff. THE ROLE IT Support Assistant contract role 12 month contract Working 1 day from home, and 4 days from an office in Watford - free parking/excellent benefits including bonus 37.5hrs … per week (7.5hrs per day) IT applications support analyst - to support operational and a process support function, as well as maintaining primary and peripheral systems. Previous eperience in a similar role is ideal or for someone starting out within IT Support role with some experience of 1st or 2nd line- on telephone/f2f … from lovely, friendly and corporate offices Key responsibilities: - managing daily incidents and problems for applications and technical queries - monitoring, maintaining and administering application systems, servers and interfaces - providing functional support to users on all supported applications and systems - taking ownership of issues and escalating, when required, to third-party vendors - on-boarding of new vendors - documenting new and existing More ❯
Employment Type: Contractor
Rate: £26,000 - £27,000 per annum
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IT Support Apprentice

Bishop's Stortford, England, United Kingdom
Getting In Limited
What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice Apply From: 11/05/2025 Learning Provider Delivered by SOLVEWAY LIMITED Employer INTERM IT (UK) LIMITED Vacancy Description Supporting the Technical Team in various locations within Hertfordshire and surrounding counties, you will provide general assistance to schools, including onsite repairs, commissioning of … equipment, documentation, and 1st Line support leading to 2nd line support both onsite and remotely. You will be exposed to a range of technologies including networking, wireless, desktop devices, audiovisual systems, and various software platforms, alongside a structured training program in conjunction with Apprenticeship Training. Key duties include: Hardware and software repairs Installation of hardware and software Configuring … documentation and reporting Configuring and monitoring cloud services Assisting with sourcing spare parts and replacement equipment Supporting the Technical team with maintenance tasks and installations Key Details Vacancy Title IT Support Apprentice Employer Description Interm IT is an exclusively educational IT support company. We take pride in the support we offer to all of More ❯
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IT Support Apprentice

INNOVATION CENTRE, UNIVERSITY WAY, CRANFIELD, BEDFORD, England
PARTNERSHIP EDUCATION LTD
Looking for a career in the IT industry? We are looking for new talent within our friendly organisation to help deliver outstanding services to our customers. We are looking for motivated, hard-working people who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking for a career in IT. Role Assist user queries to … completion and to acceptable time scale Escalate problematic user queries Liaise with third party support providers to resolve any user queries Deliver the new starters and leaver process for all new starters and leavers in a timely manner Ensure relevant software is installed, licenced, up to date and available to appropriate users in a timely manner Create user accounts … manage permissions, and disable accounts in line with company requirements Assist patch management, investigate and repair any failures Support new & existing server/cloud-based enterprise applications, desktop applications and mobile applications Configure and setup workstations to the company specifications Repair and resolve technical problems with workstations Check new IT equipment on arrival and configure and install as More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

IT Infrastructure & Support

Cambridge, Cambridgeshire, United Kingdom
So Code Limited
Here at SoCode Support, we cover all areas of IT, Technical Support from 1st/2nd line, all the way up to Heads of IT and IT Directors. We specialise in sourcing top-tier IT talent across a wide spectrum of technologies and disciplines. From Cloud Infrastructure to Cybersecurity, we connect businesses with the … and can match the right candidate with the right opportunity quickly and efficiently. A glimpse of roles we recruit for: 1 st/2 nd/3 rd line IT Support 4 th line - Systems Administration & Infrastructure IT Management Director of IT Industries and Sectors Our recruitment expertise spans across multiple sectors, including Technology, Education, and … highly relevant talent solutions that align with both technical requirements and industry-specific challenges. Get in touch with a Specialist If you're looking for your next role in IT Infrastructure and Support , or if you're interested in learning more about the opportunities available, don't hesitate to get in touch with one of our specialist consultants. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Key Account/Operations Manager - IT Support Company

Cambridge, Cambridgeshire, England, United Kingdom
Zero Surplus
This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity of the business. Whilst the role has a substantial operational/business administration element, you will also perform an Account Management/Customer Success role for key business accounts. Ensuring the customers are happy with … implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … Marketing - Over time, the role could get involved in helping shape/improve their marketing offering, and would likely take the role as a lead contact for any external support/resources in this area. Key Experience Great interpersonal skills, both internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Key Account/Operatoins Manager - IT Support Company

Cambridge, Cambridgeshire, United Kingdom
Zero Surplus
This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity of the business. Whilst the role has a substantial operational/business administration element, you will also perform an Account Management/Customer Success role for key business accounts. Ensuring the customers are happy with … implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … Marketing - Over time, the role could get involved in helping shape/improve their marketing offering, and would likely take the role as a lead contact for any external support/resources in this area. Key Experience Great interpersonal skills, both internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback More ❯
Employment Type: Permanent
Posted:
IT Support
the East of England
10th Percentile
£24,909
25th Percentile
£27,000
Median
£32,533
75th Percentile
£43,750
90th Percentile
£53,250