IT Support Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Clacton-On-Sea, Essex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
line technical support via phone, email, and remote support tools Logging and managing support tickets Troubleshooting basic hardware, software, printer, and connectivity issues Supporting Microsoft 365 users including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers … Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft 365 Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full ...