26 to 50 of 84 Microsoft 365 Jobs in the East of England

senior onsite technical lead and primary point of contact for school staff. Mentor and support Level 1 Technicians and Apprentices. Troubleshoot Microsoft 365, Windows Server, Active Directory and networking issues. Support classroom technology, AV equipment and end-user devices. Investigate and resolve infrastructure issues including switches … service delivery. Skills & Experience Essential Previous experience in a 2nd Line or Senior IT Support position. Strong knowledge of: Windows Server Windows 10 & 11 Microsoft 365 (Exchange Online, Teams & SharePoint) Active Directory & Group Policy Networking (Switches, VLANs & Wi-Fi) Hardware diagnostics and repairs Backup technologies such ...

Services team, including workload planning, regular team meetings, coaching, and performance reviews. Provide senior technical leadership across networking, virtualisation, Wi-Fi, servers, storage, Microsoft 365, endpoint management and related systems. Act as the senior technical lead for IT infrastructure, cyber security controls, service resilience, business continuity … infrastructure and support services. Experience designing, installing and configuring networks, including switches and firewalls. Virtual server experience, ideally Hyper-V. Strong knowledge of Microsoft desktop and server technologies, including Active Directory, DNS, DHCP, Exchange, clustering and failover. Strong networking knowledge, including IP addressing, VLANs, routing, failover technologies, ACLs ...

days per week. DUTIES & RESPONSIBILITIES: Support and maintain enterprise infrastructure and core systems. Lead Azure cloud adoption and infrastructure projects. Administer Active Directory, Microsoft 365, and Azure. Manage networking, firewalls, backups, and virtualisation. Monitor infrastructure and resolve critical incidents. Deliver infrastructure upgrades, migrations, and improvements. Provide … line support and mentor the service desk where required. REQUIRED SKILLS: Azure infrastructure experience. Windows Server, Active Directory, and Microsoft 365 expertise. Experience with VMware and enterprise virtualisation. Strong networking knowledge (DNS, DHCP, TCP/IP, VLANs, firewalls). Backup, disaster recovery, and infrastructure monitoring experience. Scripting ...

networks. Supporting cloud migrations and client onboarding projects. Assisting with data migration and implementation projects. Providing 2nd Line technical support to business clients. Troubleshooting Microsoft 365, Windows and network-related issues. Working alongside senior engineers on client deployments. Building strong relationships with customers and providing excellent technical … continue learning. You'll ideally have : Experience within a 2nd Line IT Support position. Good all-round knowledge of IT infrastructure. Exposure to Microsoft 365 and Windows environments. Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP). Excellent troubleshooting skills. Strong communication and customer ...

support junior infrastructure engineers. Produce technical documentation and maintain operational standards. Work closely with third-party suppliers and internal stakeholders. Essential Technical Skills Microsoft Azure (IaaS, networking, virtual machines and cloud services) Microsoft Entra ID (Azure AD) and Active Directory Microsoft 365 administration Exchange Online … Hybrid Exchange Windows Server 2019/2022/2025 Microsoft Intune (MDM & MAM) Microsoft Defender, MFA and Microsoft Security technologies Azure Site Recovery (ASR) and backup technologies PowerShell scripting and automation Meraki firewalls, switching and wireless TCP/IP, DNS, DHCP and enterprise networking Ubuntu Linux administration ...

Responsibilities will include: Providing 1st line IT support to end users Troubleshooting hardware, software and network issues Managing user accounts and access permissions Supporting Microsoft 365 administration Assisting with workstation, laptop and mobile device setup Maintaining IT documentation and asset registers Supporting IT projects, upgrades and system … Looking For We would be keen to speak with candidates who have experience in: IT Support/IT Assistant/IT Technician positions Microsoft 365 administration Windows environments User account management Hardware and software troubleshooting Excellent communication and customer service skills Experience with Active Directory, SharePoint, cybersecurity ...

users, escalating when necessary. Remote & Desk-Side Support: Offer support for desktops, laptops, mobile devices, and peripherals. Enterprise Applications: Support enterprise applications such as Microsoft 365, VPN, collaboration tools (e.g., Teams), and cloud-based platforms. User Account Management: Assist with password resets, access permissions, and onboarding/… service and communication skills. Experience providing IT support in a service desk or help desk environment. Good troubleshooting and problem-solving abilities. Knowledge of Microsoft 365, Windows operating systems, and common business applications. A proactive approach and willingness to learn. Why Join Hightown? Generous Leave: 33 days ...

essential. We need somebody with a few years previous IT support experience in a corporate setting. You will need previous knowledge of working on Microsoft 365, windows and mac and also endpoint management software and user directories. Spanish language skill would also be a huge benefit … need somebody with excellent communication skills, highly organised and somebody able to manage a busy workload. Duties include: Provide IT support to colleagues across: Microsoft 365 (Outlook, Teams, SharePoint) Laptops, mobile devices, printers, and workplace technology Manage and progress tickets Troubleshoot issues Escalate more complex issues Support ...

technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking. Support end-user hardware including laptops, desktops, printers, mobile devices, and VoIP systems. … enhance service delivery and team efficiency. Skills & Experience Required Previous experience in an IT Support, Helpdesk, or Service Desk position. Good understanding of Microsoft 365, Windows OS, Active Directory, and networking fundamentals. Strong customer service and communication skills. Ability to troubleshoot and resolve technical issues ...

resolve hardware and software faults System health checks Software and app support Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital … support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this ...

first and second-line IT support for staff and students. Install, configure and maintain PCs, laptops, tablets and other IT equipment. Troubleshoot hardware, software, Microsoft 365 and user account issues. Support classroom technology, including interactive displays, AV equipment and printers. Manage and prioritise helpdesk tickets, escalating complex … maintain secure, reliable IT systems. What We're Looking For Minimum 2 years' experience in an IT support role. Strong knowledge of Windows, Microsoft 365 and general hardware/software troubleshooting. Excellent communication and customer service skills. Ability to prioritise workloads and solve technical issues efficiently. ...

working with departments to review, document and improve business processes. The Role • Identifying IT training needs across the business • Designing and delivering training on Microsoft 365 applications, including Word, Excel, Outlook, Teams and Copilot • Delivering training on practice management, case management and document management systems • Leading … user guidance • Supporting workflow design, testing and continuous improvement initiatives Requirements • Previous experience delivering IT training within a professional services environment • Strong knowledge of Microsoft 365 applications • Excellent presentation, communication and facilitation skills • Experience creating training materials and user documentation • Experience with process mapping, process improvement ...

Experience of, or exposure to, any of the following would be advantageous: Microsoft Windows operating systems Microsoft 365/Office 365 Active Directory Basic networking principles Hardware installation and troubleshooting Apple Mac devices A full UK driving licence would be beneficial due to occasional ...

fantastic opportunity for someone who enjoys troubleshooting technical issues, supporting users face-to-face, and working with a wide range of modern Microsoft technologies. What you'll be doing Providing 1st and 2nd line technical support for hardware, software and user issues. Supporting Windows and Microsoft 365 … more complex issues. What we're looking for Previous experience in a 2nd Line IT Support or similar technical support role. Strong knowledge of Microsoft Windows and Microsoft 365. Experience supporting end-user devices and peripherals. Excellent troubleshooting and problem-solving skills. A customer-first approach with strong ...

timely resolution. * Contribute to and take part in client infrastructure projects, migrations and technology rollouts. * Assist with the design, implementation and maintenance of M365, Azure and networking environments for clients. * Identify recurring issues and drive proactive, root-cause fixes and process improvements. * Maintain accurate documentation, including knowledge base articles … within a growing, market-leading IT and cyber security provider. * Genuine progression opportunities as the business continues to scale. * Exposure to varied projects across M365, Azure, networking and security. * Supportive, close-knit team environment with investment in ongoing training and certifications. * Competitive salary, dependent on experience. ...

Line IT Support or Helpdesk environment (desirable but not essential) Understanding of IT infrastructure , including desktops, laptops, printers, and networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding … prioritise tasks in a fast-paced environment Comfortable using remote support tools Qualifications (desirable) GCSE Maths and English (Grade C or above) CompTIA A+ Microsoft Technology Associate ITIL v4 Foundation What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full ...

with firewall and networking platforms including Fortinet, Cisco Meraki, Sophos, WatchGuard and UniFi * Strong understanding of network security principles and best practices * Experience supporting Microsoft infrastructure technologies including Windows Server, Active Directory, Microsoft 365, Azure, Entra ID, MFA and SSO * Experience supporting cloud platforms including Microsoft … Desirable * Fortinet certifications (FCA/FCP) or strong Fortinet experience * CCNA, CCNP, Network+ or equivalent networking certifications * Experience with network monitoring and management platforms * Microsoft or cloud-related certifications * Experience supporting multi-site and multi-customer environments What's on Offer? * Salary up to £60,000 * Flexible working arrangements ...

supporting colleagues through knowledge sharing and documentation. Support, maintain and continuously improve our IT infrastructure and systems across all locations, including Active Directory, Microsoft 365, Exchange, Intune, HubSpot, MRI Suite and Citrix. Deliver infrastructure upgrades, system administration, patch management and new technology implementations, ensuring compliance with Cyber … awareness. About You Solid problem-solving skills, with proficient attention to detail An in depth experience of supporting the Windows desktop environment and Office 365 suite Confident in fault diagnosis across technologies & platforms and experience of rectifying faults within established SLAs Experience operating in a change managed environment ...

Experience in leading and managing improvement projects in NHS research or social care setting Evidence of continuing professional development in automation/AI (e.g. Microsoft 365 Copilot, Power Platform, data integration, prompt/agent design) Experience in leading and managing improvement projects in NHS research or social … care setting Desirable Postgraduate degree or experience Project management qualification or experience Microsoft certifications (Power Platform, Azure, Security/Compliance), Lean/Six Sigma, PRINCE2/Agile Good Clinical Practice Experience Essential Experience of delivering automation or AI assisted workflows in complex organisations, with measurable operational impact Experience ...

SharePoint and Power Platform Specialist Help shape the future of digital working Are you passionate about creating smarter ways of working with Microsoft technologies? Do you enjoy solving business challenges through automation, collaboration, and data-driven insights? We're looking for a SharePoint & Power Platform Specialist to join … team and play a key role in driving digital transformation across the organisation. This is an exciting opportunity to work with modern Microsoft technologies, build innovative solutions, and make a real impact on how people work every day. You'll work closely with stakeholders across the business to develop ...

maintain and administer enterprise server infrastructure environments. Manage and optimise VMware vSphere virtualisation platforms. Administer Windows Server 2016/2022 environments. Maintain and support Microsoft Active Directory services, including integration and troubleshooting. Manage Storage Area Network (SAN) technologies and associated infrastructure. Support server backup and restore technologies, ensuring business … server infrastructure environments. Strong experience with: VMware vSphere VMware virtualisation infrastructure Storage Area Networks (SAN) Server Backup & Restore technologies Domain Controllers Excellent understanding of Microsoft Active Directory administration, management and maintenance. Experience administering Windows Server 2016 and Windows Server 2022. Sound knowledge of Active Directory services integration. Basic ...

peripherals. Responsibilities include: Provide technical support by resolving helpdesk tickets for internal staff, ensuring timely and accurate issue resolution. System administration, including Office 365, Azure, Active Directory, Group policies. Perform routine system administration tasks including updates, backups, and monitoring. Administer Omnissa Horizon environment and troubleshoot issues related … offices for maintenance and rollout of new hardware/software. Required Skills & Qualifications: Proficiency in Windows Server environments. Strong understanding of Microsoft Office 365 tools (Word, Excel, Outlook, PowerPoint). Experience with Omnissa Horizon or similar remote desktop solutions. Experience with managing cloud-based VoIP systems. Familiarity ...

opportunity that offers excellent long-term career growth. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good networking knowledge including DNS, DHCP, VPNs, and firewalls Experience supporting cloud and infrastructure environments Strong troubleshooting and problem ...

written communication skills with a customer focused attitude. PC/Laptop hardware and the ability to identify different components and replace them. Strong Microsoft 365 knowledge, including Active Directory, Office, Exchange and Azure Windows operating systems, how to install them and how to troubleshoot most issues. Server ...

support environment. 1-2 years' experience managing, mentoring or leading junior team members. Strong technical knowledge across network infrastructure, server administration and Microsoft 365/Azure environments. Experience supporting business-critical ERP systems and applications. Excellent communication skills with the ability to build relationships across all levels ...