Desktop IT Support Engineer
- Location
- Hemel Hempstead, England, United Kingdom
maintenance activities, including printer maintenance and hardware servicing Managing bespoke hardware and software IMACD requests (Install, Move, Add, Change, Delete) Resolving issues relating to Microsoft 365 and third-party applications Delivering Microsoft 365 user workshops and training sessions Supporting password resets and user administration … Assisting with local IT projects, office moves, and installations Providing mobile, landline telephony, and audio/visual support Supporting meeting rooms, Microsoft Teams equipment, displays, and screens Managing local data room access, audits, and operational standards Updating and managing service requests within ServiceNow (SNOW) Applying ITIL best practices across ...