Technical Support Manager
- Hiring Organisation
- Roku
- Location
- Cambridge, Cambridgeshire, UK
- Employment Type
- Full-time
India is strongly valuedDeep hands-on knowledge of modern enterprise endpoint and identity platforms, with cross-platform experience across Windows, macOS, and Linux (including Microsoft Entra ID, Intune, JAMF, Microsoft 365, and endpoint security tooling)Strong service management discipline including SLA ownership, ITSM process design … support at scale (Zoom Rooms or similar) is a plusExperience partnering cross-functionally with Security, People, and Finance teams is a plusRelevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...