or customer service Degree-level education or equivalent practical experience Strong communication and problem-solving skills Solid general IT knowledge; familiarity with tools like Active Directory, PowerShell, HubSpot, or Microsoft365 is a plus Organised, proactive, and calm under pressure Benefits: Competitive salary Private healthcare 25 days holiday + birthday off Life assurance (6x salary) Share options More ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Focus Group
external stakeholders. Excellent organisational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard, Meraki, Cisco, Unifi, Netgear, and HP Aruba. Additional … Linux, and macOS. Certifications : CompTIA Network+ for foundational networking knowledge. CompTIA Security+ for network security best practices. CCNA (Cisco Certified Network Associate) for Cisco networking devices and infrastructure. MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) for expertise in Windows Server and networking environments. Exceptional Problem-Solving Skills : Strong analytical abilities to identify issues and More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The One Group
Linux/Unix architecture, including automation and security best practices.* Experience designing and implementing enterprise-scale infrastructure solutions across cloud and on-prem.* Strong knowledge of Active Directory, Office365, Exchange, Hyper-V, SCCM, and automation tools.* Advanced scripting skills (PowerShell, Bash) to streamline and optimise workflows.* Expertise in networking fundamentals (TCP/IP, DNS, DHCP, VPNs, and More ❯
Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills … and experience:- Microsoft365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and requests. Youll work across a diverse technical landscape from Microsoft365 and Azure to EPOS systems and network troubleshooting ensuring issues are resolved efficiently and to the highest standards. Youll also collaborate with third-party suppliers and … knowledge base articles to empower 1st Line teams. Deliver on-site support when required. Support Windows desktop environments, EPOS systems, and handheld devices. Troubleshoot LAN/WAN networks and Microsoft365/Exchange issues. Provide basic support for Windows Server environments (2008 R2 2019). Investigate and resolve Azure-related problems. Qualifications, Skills & Experience: Minimum 2 years … experience in a busy service desk environment. Strong knowledge of Microsoft365, Exchange Online, and Office Suite. Proven incident management and escalation handling skills. Experience with remote administration of workstations, servers, and network devices. Familiarity with Windows server and client operating systems. Solid understanding of network topology and systems monitoring. Excellent problem-solving skills and attention to More ❯
to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft365 application support, Azure and Intune management, Enterprise financial systems (IFS, Pronto, Sage and others) Liaise with 3rd party providers where appropriate for the support and on … genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in a IT support role and environment UK Driving licence - occasional travel required to regional office locations More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Technical Expertise: Basic knowledge of IT concepts and troubleshooting methods. Familiarity with Windows and macOS operating systems. Understanding of common IT systems and applications, such as MicrosoftOffice365, remote desktop tools, and basic networking. Soft Skills: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Problem-solving mindset and attention to More ❯
end-to-end service levels to internal business users and 3rd parties are maintained to the highest standards. What you'll be doing Responsible for a team who support Microsoft365, Entra ID & Privileged Identity Management (PIM) administration including users, groups, roles and identity governance. Provisioning applications, accounts and permissions for SaaS applications. Intune support and deployment … including Autopilot and Windows 365 configuration. Assisting customers with Access requests, issues & general queries Troubleshooting end-user issues with the Microsoft365 suite of desktop applications, SSO configurations, mail delivery issues. Logging and progressing tickets using the ITSM tool. Performing triage and capturing high-quality information Work closely with the Incident and Problem Management team … and recurrent incidents. Delivering technical changes under change control Document knowledge articles to help drive efficiency and effectiveness, allowing the Service Desk to resolve more requests at first contact. Microsoft Teams and meeting room support What experience we're looking for Experience within a technical support role achieving KPI targets Exchange Online knowledge and understanding (including mailboxes, distribution lists More ❯
On-Site IT Support Engineer Role: On-Site IT Support Engineer Industry: Sports/Entertainment Specialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st Line, Helpdesk, MacOS, IT Infrastructure Type: Contract, Inside IR35 Location: Stevenage Pay Rate: £140 - £160 per day Duration: 3 Months Start Date: ASAP/Immediate On-Site IT Support Engineer CPS Group UK are delighted … on-site, user-facing IT Support Engineer * Strong working knowledge of IT infrastructure support (Windows 10/11, AD, Apple OSX/iOS, SCCM) * Proficient in using and administering Microsoft Intune (deploying builds … policies and applications) * Experience supporting Apple Mac & iOS devices * Good networking support experience (patching, diagnosing connectivity issues) * Comfortable working with and supporting 3rd parties * Bespoke application and systems support * Office365 experience * Ability to manage time effectively and work both autonomously and as part of a team * Ability to travel independently to various local sites For more information or immediate consideration More ❯
Cuffley, Potters Bar, Hertfordshire, England, United Kingdom
Lynx Recruitment Ltd
annum + Benefits I am seeking a skilled 2nd line support Technicians to join my clients dynamic team in London! I am looking for candidates who are skilled with: Microsoft365 & Active Directory Windows Server administration Networking fundamentals (TCP/IP, DNS, DHCP) Desktop support (Windows/macOS) PowerShell scripting Troubleshooting hardware and software issues Key Responsibilities More ❯
with stakeholders at all levels. Experience with basic IT troubleshooting: supporting hardware and software upgrades and projects. Good technical knowledge of IT systems: including Windows 10/11, Office365, VMWare, Teams, Slack, wireless networking, Autopilot, and Intune. Proactive problem solver: capable of identifying and resolving complex issues independently. Willingness to learn and develop: eager to expand knowledge More ❯
Welwyn Garden City, Hertfordshire, South East, United Kingdom
Aimtech Recruitment Ltd
Management is is robust and upheld Maintain clear documentation. Strong knowledge of Microsoft products including but not limited to Intune, VMWare and Azure. You will need to have M365 and Azure Admin skills. Have worked with Cisco switches. Help with IT budget setting. You will have a degree in an IT related field. ITIL Foundation is a nice to More ❯
order to be successful, you will have the following experience: Extensive experience within IT Support, Helpdesk, or Service Desk Excellent communication and interpersonal skills Working knowledge of Windows OS, Microsoft365, Active Directory, basic networking Ability to follow process in high-compliance or secure environments Strong problem-solving skills and attention to detail Must be able to More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Charis Grants Limited
Senior Infrastructure Analyst For more than twenty years, Charis has been successfully operating as a business services enterprise, working as the trusted administrator and fulfilment service for many essential funds and grants, providing complex bespoke services to major organisations which More ❯
Overview We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking … our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft … and error logs What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the following qualifications would be advantageous: Microsoft Certified: Power Platform App Maker Associate MicrosoftMore ❯
Overview We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking … our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft … and error logs What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the following qualifications would be advantageous: Microsoft Certified: Power Platform App Maker Associate MicrosoftMore ❯
cloud infrastructure and enterprise systems. Key Responsibilities: Deliver 2nd line support across desktop, infrastructure, and cloud environments Support and manage Azure services (Azure AD, virtual machines, storage, backup) Administer Microsoft365 , including Intune and Autopilot Troubleshoot and resolve issues with hardware, software, and network systems Assist with ERP system support (Dynamics AX preferred) Work closely with colleagues … resolution of tickets What We’re Looking For: Proven experience in a 2nd Line Support or similar technical role Strong hands-on knowledge of Azure cloud services Familiarity with Microsoft365 and endpoint management tools Experience supporting ERP systems, ideally Dynamics AX Excellent troubleshooting skills across infrastructure, desktop, and cloud Confident communicator able to support users across More ❯
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Xcede
with external IT partners. Key Responsibilities Provide IT support to end users, resolving hardware/software issues and access problems. Manage user accounts, permissions, and email setups in Office365 and Active Directory. Support SharePoint usage and access controls. Perform IT inductions and 1-1 user training sessions. Log, track, and resolve IT incidents, working to SLA and … software licenses, and purchase orders. What We're Looking For Solid experience in an IT support role, preferably within a highly regulated or professional services environment. Proficiency in Office365, SharePoint, and Windows-based systems. Strong communication and interpersonal skills. Logical thinking and a proactive, service-focused attitude. Ability to work independently and as part of a broader … IT function. Desirable Experience working alongside or managing external IT support vendors. IT certifications (CompTIA, Microsoft, etc.) are advantageous but not essential. More ❯
Leighton Buzzard, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Connells Group HQ
Job Description As an Infrastructure Engineer, you will be working within the Data Centre Platforms team to provide BAU and project support for a majority Microsoft stack in a highly available environment, including implementation, production support, project implementation support, performance monitoring and tuning, configuration management, upgrades, patching, data migration and automation. You will liaise with various parts of the … Strong knowledge of managing servers, networks, and storage systems, including experience with high-availability environments. Expertise in the Microsoft stack, such as Windows Server, Hyper-V, Active Directory, O365 and other relevant Microsoft tools. Proficiency in diagnosing and resolving technical issues, ensuring system performance and uptime. Understanding of IT security principles, including implementation of security measures to protect More ❯
LU3, Leagrave, Luton, Streatley, Central Bedfordshire, Bedfordshire, United Kingdom
David Horn Ltd
where necessary What You’ll Bring: Previous experience in an IT support or helpdesk role (4-5 years of level 2 ideal). Familiarity with Windows 10/11, Microsoft365, Linux systems and basic networking. Good problem-solving skills and high attention to detail. Strong communication and customer service mindset. Ability to manage your time and … your tasks and helping others in the team where necessary. Desirable (Not Essential): Experience with Active Directory and ticketing systems (e.g., Freshdesk, Jira). Technical certifications (e.g., CompTIA A+, Microsoft Fundamentals). Familiarity with networking, VPN, Static IP set up and management What We Offer: Competitive salary based on experience Opportunities for training and certification Supportive team environment Company More ❯
handling large datasets and developing user-focused tools and reports. Expertise in Power BI dashboard creation and hands-on experience with Microsoft Power Apps. Solid understanding of Office365 tools, especially Excel, PowerPoint, Word, SharePoint, and Teams. Experience with data warehousing, process automation, and machine learning tools and techniques. Familiarity with model-driven apps and related technologies More ❯
networked PCs, this could be a standalone setup or via image deployment. Perform maintenance on user accounts, site servers, and cloud platforms. Solid understanding of Active Directory, Azure AD, Microsoft365 administration Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs. Update asset lists or equivalent records for hardware … tasks described in sites disaster recovery and maintenance plans. Follow instructions to test site backup and malware protection procedures. Qualifications and skills: Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred. Solid understanding of wired and wireless networks and devices Ability to work independently and as part of a team under pressure Impeccable attention to … Interpersonal skills sufficient to assist non-technical users of IT Keywords - assistant network manager, Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD, Microsoft365, cloud platform, cloud, servers, IT Support, Network support, IT, Microsoft, Cisco, Aruba, Apple, Barnet More ❯
which meets user needs and creates meaningful interactions and relationships with users. Knowledge, Skills & Experience • Educated to Degree Level or equivalent by experience in a relevant subject. • Hold relevant Microsoft certifications such as PL-100: Power Platform App Maker, PL-200: Power Platform Functional Consultant, PL-400: Power Platform Developer, PL-600: Power Platform Solution Architect. • Proven experience with … Microsoft Power Automate Desktop and DevOps. • Solid understanding of Microsoft365, Dataverse, and Azure Services • Understanding of application lifecycle management (ALM) in Power Platform • Knowledge of JSON, Power Fx, JavaScript, HTML and SQL. • Qualification or high level of demonstrable capability with relevant vendor business applications Desirable: • Able to demonstrate a clear understanding of, and capability to More ❯
our growing business client base via phone, remote access, email, and on-site. Day-to-day tasks will include: Supporting and installing Windows PCs, Windows Servers, printers, routers, and Microsoft365 Assisting with broadband, routers, switches Wi-Fi access points and data cabling Getting involved in telephony supporting and administering mobile fleets, landline, and hosted systems Learning More ❯
and developing tailored tools and reports. Excellent written and verbal communication skills. Expertise in creating Power BI dashboards. Experience with data warehousing tools and techniques. Hands-on experience with Microsoft Power Apps. Strong teamwork … and collaboration skills. Ability to quickly learn new skills and adapt to technical and business challenges. Strong data management and analytical skills, especially with large datasets. Good understanding of Office365 tools (Excel, PowerPoint, Word, SharePoint, Teams). Knowledge of model-driven apps and JavaScript. Proficiency in SQL, R, Python, GIS, statistics, or databases. Understanding of cloud services like Azure or More ❯