26 to 44 of 44 SLA Jobs in the East of England

with possible remote work depending on operations. You will analyze and resolve incidents, deploy fixes, and ensure backups, upgrades, and security compliance while maintaining SLA commitments. Defence security clearance is required. #J-18808-Ljbffr ...

team, you'll contribute to a strong service culture built on collaboration, knowledge‑sharing, and customer focus. Key Responsibilities Deliver technical support within agreed SLA timeframes Diagnose and resolve faults efficiently and accurately Perform routine maintenance, updates, and modifications Assist with equipment installations and configuration Understand and adhere to SLAs ...

team, you'll contribute to a strong service culture built on collaboration, knowledge‑sharing, and customer focus. Key Responsibilities Deliver technical support within agreed SLA timeframes Diagnose and resolve faults efficiently and accurately Perform routine maintenance, updates, and modifications Assist with equipment installations and configuration Understand and adhere to SLAs ...

service issues are generated due to design flaws Service optimisation delivered & or service optimisation papers that are approved All solution designs are approved within SLA 360 feedback including from vendors - is supportive of the role and the incumbent is seen to be expert in the field of Digital solution architecture ...

printers (ideally industrial, but extensive hobby project experience may be considered). This should include operating, maintaining and troubleshooting of 3D printer technology (FDM, SLA, SLS). Understanding of CAD (SolidWorks, Fusion 360) for preparing print files. Hands-on experience with bespoke fabrication including prototype electromechanical components. This may include ...

printers (ideally industrial, but extensive hobby project experience may be considered). This should include operating, maintaining and troubleshooting of 3D printer technology (FDM, SLA, SLS). Understanding of CAD (SolidWorks, Fusion 360) for preparing print files. Hands-on experience with bespoke fabrication including prototype electromechanical components. This may include ...

operating additive manufacturing equipment to develop components for robotics, sensing and AI-enabled systems, all on site. You will handle 3D printing across FDM, SLA and SLS, prepare print files in SolidWorks or Fusion 360, and contribute to prototype fabrication of electromechanical parts. UK security clearance is required for eligible ...

timescales. Qualifications and Experience Required for this Field Service Technician Job: Experience servicing and maintaining industrial battery chargers and backup power equipment. * Understanding of SLA, NiCd, and Plante battery technologies. * Electrical and electronic fault-finding experience. * Customer accreditations such as UKPN, National Grid, London Underground or similar are advantageous. * Previous ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

Computacenter AG & Co. oHG in Hatfield is seeking a Technical Services Supervisor to lead a busy team and ensure customer commitments, SLA targets and quality standards are consistently achieved. You will coordinate resources, support engineers, monitor workflow and act as a key escalation point for operational issues, while remaining hands ...

Commercial teams as well as Partner networks. The Repair Operations Manager will be responsible for: Own end-to-end delivery of repair services against SLA, quality, cost, and turnaround targets Define and manage operational KPIs and ensure performance is tracked and improved Ensure capacity planning and resources are aligned … Commercial teams as well as Partner networks. The Repair Operations Manager will be responsible for: Own end-to-end delivery of repair services against SLA, quality, cost, and turnaround targets Define and manage operational KPIs and ensure performance is tracked and improved Ensure capacity planning and resources are aligned ...

server builds adhere to Customer standards for all areas of work undertaken, attend Customer sites when required to ensure deliverables are completed within target SLA's and KPI's (ie document reviews/system installation). - Raise immediately any risks, issues that may impact (a) costs or (b) delivery … activities. - You will be working from assigned service desk tickets to Investigate, assess and resolve customer and system issues in timescales laid down in SLA's in accordance with defined procedures and adhere to all IS Policy documents, including Change & Release, Configuration, and Security etc -Maintain the security ...

Lead, coach and support Engineers and team members within the Technical Services operation. Manage workload, resource allocation and workflow to ensure customer commitments and SLA targets are met. Monitor operational performance, escalating risks and resolving issues to minimise service impact. Maintain high standards of quality, accuracy and customer satisfaction. Support … team leadership or people management experience. Strong organisational, planning and workload management skills. Excellent communication, problem-solving and decision-making abilities. Experience working within SLA-driven environments. A proactive, customer-focused approach with strong attention to detail. Ability to multitask, prioritise effectively and perform under pressure. Hands-on experience with ...

system. Preparing new and repaired hardware Carry out warranty repairs to OEM standards following contractual agreements in accordance with ASP. Escalating any potential customer SLA impacts to the relevant teams. Staging laptops and PC's with pre-defined builds General housekeeping to locate and eliminate causes of backlogs to provide … workshop Flexibility of workload to assist in all areas of the Maintenance and Service Centre to avoid backlogs and to maintain achievement of SLA's is essential. Must be able to work on their own initiatives and prioritise workloads. The Ideal Candidate Excellent Administration and communication skills, both written ...

Job summary The post holder will be responsible for the day to day supervision of the Diagnostic Ordercomms systems delivering support, administration, technical management, and maintenance of the Trusts Applications. This role is for an ...

provide the Renewals team with timely, complete information to quote and process renewals on time. Partner with Service Delivery to keep customers sighted on SLA performance, escalations, and service improvement actions. 4. Adoption & Value Realisation Accelerate adoption and time-to-value following service transition, turning service usage into measurable outcomes. … Strong commercial awareness, confident in value conversations and clear on renewal readiness. Desirable Awareness of managed services delivery models, ITIL-aligned service management, and SLA and service-credit frameworks. CDW is committed to being an AI-fluent organization We're looking for people who bring curiosity, a learner's mindset ...

Launch your IT support career with Concero! Earn while you learn, solve real-world technical issues and help schools use technology with confidence. Role Monitor your customer portfolio and respond to incidents logged by the ...

resolving issues before they reach viewers. The team sits at the intersection of Engineering, Content Operations, Live Operations, and Advertising — owning escalation paths, SLA frameworks, and high-visibility launch support. Beyond incident response, TechOps invests in automation and tooling to reduce toil and scale with the platform. As Roku … reporting Monitoring ad delivery, CDN infrastructure, live feeds, and content pipelines to identify and triage issues before they impact viewers Supporting escalation paths and SLA frameworks for high-visibility incidents Contributing to automation and tooling initiatives to reduce manual toil and improve operational efficiency Leveraging AI tools and emerging technologies ...