18 of 18 ServiceNow Jobs in the East of England

ServiceNow Product Owner | Hertfordshire | Hybrid | £70,000 Overview: We are seeking an experienced and driven ServiceNow Product Owner to take ownership of our client's ServiceNow platform, shaping its vision, strategy, and ongoing development to support a growing and dynamic business environment. Working closely with business stakeholders, ICT teams … senior leadership, you will act as the bridge between technical teams and the wider organisation, ensuring the ServiceNow platform delivers maximum value, drives operational efficiency, and supports long-term business objectives. Role & Responsibilities: Product Vision & Strategy: Define and communicate the ServiceNow product vision and roadmap, ensuring alignment with business priorities ...

technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory/Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer ...

networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding of ITIL principles Skills Strong troubleshooting and problem-solving ability Clear communication with both technical and non-technical users Ability to prioritise tasks ...

documentation. Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing. Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling . Technical Expertise Workday Security Configuration Hands-on configuration of Domain Security Policies and Business Process Security Policies . Configure and manage Workday ...

close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline ...

business stakeholders, and customer leadership Experience delivering cloud solutions within agile environmentsExperience with technologies such as Azure Virtual Desktop, Azure Local, Azure Sovereign Cloud, ServiceNow, Dynatrace, Datadog, Splunk, Zscaler, Palo Alto, or cloud cost optimisation tools would be advantageous. If you're looking for a role where you can combine ...

environments Maintain accurate forecasting and pipeline visibility Consistently meet and exceed revenue targets Market Insight & Collaboration Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice) Feed market intelligence back into marketing, product, and leadership teams Collaborate cross-functionally to support growth and customer success What ...

providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations ...

ability to influence, challenge and gain buy-in at all levels Experience we're particularly interested in: MSP Transitions Service Transformation ITSM/ServiceNow Transformation IT Outsourcing or Service Integration Target Operating Model (TOM) Change Digital or Technology Transformation Complex organisational change programmes The environment: Fast-paced and evolving Multiple ...

Hull (UK) Hybrid: 3 days at Watford or Hull Preferred working on any of the below Infra Related Projects ERP (SAP) Non ERP (Salesforce, ServiceNow etc) PM Should have experience in managing 2 to 3 complex project cycle. Salary range: 80K to 85K GBP Per Annum Key Skills and Responsibilities ...

making prior experience with iTrent essential. You will also support the implementation of two major systems: Tribepad - a new recruitment and on-boarding platform ServiceNow - supporting operational HR processes You will be responsible for maintaining systems, troubleshooting issues, and ensuring smooth day to day operation across multiple platforms. This ...

fluent speaking/writing of English and Swedish* Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools … methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours ...

fluent speaking/writing of English and Swedish* Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools … methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours ...

messy ServiceNow CMDBs and broken service maps irritate you… keep reading. We’re looking for a hands-on ServiceNow ITOM/Integration Specialist to help implement and improve service-to-infrastructure dependency mapping. Discovery configuration and CMDB integration patterns. This is all about fixing what’s already there. Think incomplete … trust and use. If you’re the type of person who enjoys working with incomplete data, whilst applying your technical expertise to improve ServiceNow environments then we want to here from you. What you’ll be doing You’ll be right in the middle of a large-scale CMDB uplift ...

Title : Change Manager (ServiceNow Migration Experience) IR35 status - Inside Day rate - £600 pay per day Remote - but one day per week in Stevenage is essential Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone … previously delivered change specifically within a ServiceNow implementation or MSP (Managed Service Provider) environment and can demonstrate that experience immediately). Assigned to the Managed Service Partner (MSP) Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Reports to: Head ...

Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone who has previously delivered change specifically within … ServiceNow implementation or MSP (Managed Service Partner/Provider) environment and can demonstrate that experience immediately). Reports to: Head of Change Management Location: UK (Hybrid) - attending Stevenage site as required Contract: Full-time contract for initial three months Direct Reports: None Budget Responsibility: None Role purpose: The Change Manager ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales ...

ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution … deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior ...