26 to 32 of 32 ServiceNow Jobs in the East of England

Program Generator) programming to automate processes and improve application functionality. Previous experience using SQL or Query for database management, security and administration within an enterprise environment. Comfortable working on ServiceNow to remotely resolve and document tickets for end users. Proficient with MS Teams for remote support. Valid driving license is required. Plusses: Experience supporting and maintaining JD Edwards system Hands More ❯

Program Generator) programming to automate processes and improve application functionality. Previous experience using SQL or Query for database management, security and administration within an enterprise environment. Comfortable working on ServiceNow to remotely resolve and document tickets for end users. Proficient with MS Teams for remote support. Valid driving license is required. Plusses: Experience supporting and maintaining JD Edwards system Hands More ❯

and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and user setup Work with the ITSM tool (ServiceNow or equivalent) to manage escalations and workflows Drive process and system improvements with a focus on security, automation and service quality Maintain IT documentation, knowledge articles, and change records Collaborate …/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and optimisation Familiarity with ServiceNow or other ITSM platforms Good understanding of networking fundamentals – DNS, DHCP, VPN, VLANs, Firewalls Scripting experience (PowerShell, Bash or Python) Hyper-V or equivalent virtualisation experience Excellent communication and problem More ❯

the CMDB to support seamless gaming experiences worldwide. Shape the CMDB roadmap, delivering smarter processes and better data integrity. Act as the go-to expert for CI discovery and ServiceNow CMDB, managing integrations and troubleshooting with precision. Collaborate with cross-functional IT, development, and infrastructure teams to keep configuration data current and reliable. Deliver clear, actionable reports to monitor CMDB … performance and drive improvement. Keep ahead of the curve by adopting new ServiceNow innovations and technologies. What We're Looking For Proven experience implementing and optimising CMDBs across diverse environments. Strong expertise in ServiceNow (or similar platforms) for CMDB and service mapping. Solid understanding of ITSM processes (Change, Problem, Incident) and configuration item management. Familiarity with hardware, software, and application … CI types in complex environments. Bonus points for experience in global organisations or gaming/entertainment sectors. Nice to Have ITIL v3/4 certification. Experience working with ServiceNow's CSDM framework. 5+ years in IT, with at least 3 years focused on CMDB/Configuration Management. More ❯

customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution designs, SOPs, release notes, and … ensure compliance and quality in deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior experience supporting IT or digital More ❯

customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution designs, SOPs, release notes, and … ensure compliance and quality in deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior experience supporting IT or digital More ❯

customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution designs, SOPs, release notes, and … ensure compliance and quality in deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior experience supporting IT or digital More ❯