101 to 122 of 122 3rd Line Support Jobs in England

Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical support More ❯

required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to … and invests in your professional development? MSP experience required. You’ll be working with a superb, fast-growing Managed Service Provider, supporting their support team as a final escalation point, and being heavily involved in project work. They’re a fantastic business with exceptional leadership and a culture … offering a family-like environment. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects, such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯

required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to … offers a family-like culture. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯

Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The IT 3rd Line Engineer is crucial to maintaining the functionality and security of our IT systems. This role provides technical support to … and Intune is essential. Main responsibilities Act as the main point of contact for user hardware and software support. Collaborate with the IT support team to deliver comprehensive support services. Monitor the helpdesk ticketing system, prioritize issues, and respond promptly. Work with colleagues to troubleshoot and … with both English and non-English speaking users. Seniority level Mid-Senior level Employment type Full-time Job function IT System Training and Support #J-18808-Ljbffr More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Social network you want to login/join with: Windows Support Engineer (3rd Line) - Hedge Fund, Slough Client: Saragossa Location: Slough, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 6 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Want to make a … fit for purpose and thoroughly tested before deployment. This could be your second or third role. You will sit between the Infrastructure and Support teams, acting as an escalation point for 1st and 2nd line engineers. You’ll likely solve complex issues, collaborate with the Infrastructure More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities About the Role We are seeking … smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social … employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're seeking an experienced Microsoft Azure Support Engineer to join our Managed Services team. In this role, you'll be responsible for providing advanced support and solutions for our customer … customers cloud-based systems, while also contributing to the continuous improvement and automation of our processes. Key Responsibilities: Provide Technical Support: Offer 3rd-level support for Microsoft Azure, including DevOps, Terraform, Infrastructure-As-Code environments. Troubleshoot and resolve complex technical issues in a timely manner. More ❯

products accessible and industry-leading Offer a diverse range of products to allow customers to grow Are customer-obsessed, offering multi-channel exceptional support Our values The five characteristics that drive our behaviours and the heart of our business culture; We put our customers at the heart of … each other with respect and regard We’re always thinking ’what’s next?’ Job Description: We're looking for a Third Level Technical Support team member to join our UK support team under group brands that include Catalyst2, UKDedicated and GURU Cloud. This is a fast … paced and varied technical hands-on role involving escalated internal and customer support matters, provisioning new services, managing systems and mentoring other support teams members. This role is either completely remote (UK-based) or working from our Worcester, Reading or Hemel Hempstead offices. Key responsibilities: Providing More ❯

Endeavour Recruitment has an excellent permanent opportunity for one of our clients based in Hampshire. Objective: To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. Duties and Responsibilities: Maintain a high degree of customer … service for all support queries and adhere to all service management principles. Consult on infrastructure problems and provide suitable networking solutions. Take ownership of user problems and be proactive when dealing with user issues. Log all calls on the call logging system and maintain full documentation. Maintain a … resolve hardware or software problems. Resolve all IT issues in a professional manner and allocate more complex service issues to the relevant IT Support member. Skills/Attributes Required: Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003/2008 server and Exchange Server More ❯

login/join with: About the Role At the heart of my client’s technical operations is a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This role combines deep technical expertise with … proactive leadership, solving complex problems daily and ensuring continuous service improvement. You will support, design, and build systems, acting as the final escalation point for the 1st and 2nd line teams. Your insights and calm approach are vital when tackling tough issues. Your weekly tasks may … contribute to internal training, all while ensuring excellent customer service and meeting SLAs. Technical decisions you make will impact real businesses, whether answering support calls, scripting automation, or planning migrations. What You Bring to the Team At least 3 years of experience in an MSP environment with expertise More ❯

you want to login/join with: At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when … client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or designing a SharePoint migration plan, your technical decisions have a direct impact on real businesses. More ❯

migrations, network security, and VoIP systems. Your Role As a key member of our engineering team, you'll be responsible for advanced technical support, service improvement, and end-to-end delivery of IT projects. You'll also play a mentoring role and help shape internal processes and automation … strategies. Key Responsibilities Support & Troubleshooting Deliver advanced Level 2/3 support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office 365, and virtualised environments. Configure and maintain SonicWall firewalls, Hyper-V/VMware servers, and 3CX VoIP systems. More ❯

and thoroughly tested before deployment. This role is likely the second or third position in your career. It sits between the Infrastructure and Support teams. You will join the support team as an escalation point for 1st and 2nd line engineers. You will be More ❯

expected that this could be the second or third role of your career. This role will sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line More ❯

expected that this could be the second or third role of your career. This role will sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line More ❯

Job Description Want to make a step into the Hedge Fund world? No previous financial experience required. This is a technology role, not a finance position. If you’re looking to get into a Hedge Fund, this is your chance. More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £280 - 300 per day We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as … is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on-site 5 days per week. More ❯

have what is needed for this opportunity, and if so, make an application asap. We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week More ❯