Bolton, Lancashire, England, United Kingdom Hybrid / WFH Options
MBDA
including both mechanical and electrical elements) and software development of automated test sequences in accordance with a test specification. You'll also have the opportunity to get involved with continuousimprovement activities and the development of new technologies What we're looking for from you: Sound understanding of fundamental analogue and digital circuit design. Experience of creating … and/or TestStand preferable. Experience in Boundary Scan/XJTAG preferable. Strong problem solving skills with an exceptional eye for detail. Strong analytical skills and passion for driving continuousimprovement, with six sigma experience desirable. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading More ❯
answering queries and resolving issues to keep aircraft flying safely. Collaborate and lead: Chair review meetings with design offices and subcontractors, manage workloads, and ensure timely delivery of documentation. Continuousimprovement: Propose and implement enhancements to technical data processes, documentation production, and digital initiatives. Quality and compliance: Uphold safety rules, quality standards, and technical data guidelines, acting … Awareness of international authoring standards and tools Experience in aircraft configuration management A dynamic, proactive, and positive mindset Excellent communication and organisational skills Curiosity and openness to change and continuousimprovement Ability to work collaboratively and manage priorities Hands-on experience with aircraft (e.g., RAF or similar) is highly desirable, but we also welcome applications from technical More ❯
answering queries and resolving issues to keep aircraft flying safely. Collaborate and lead: Chair review meetings with design offices and subcontractors, manage workloads, and ensure timely delivery of documentation. Continuousimprovement: Propose and implement enhancements to technical data processes, documentation production, and digital initiatives. Quality and compliance: Uphold safety rules, quality standards, and technical data guidelines, acting … Awareness of international authoring standards and tools Experience in aircraft configuration management A dynamic, proactive, and positive mindset Excellent communication and organisational skills Curiosity and openness to change and continuousimprovement Ability to work collaboratively and manage priorities Hands-on experience with aircraft (e.g., RAF or similar) is highly desirable, but we also welcome applications from technical More ❯
configuration and operational activity Collaborating across departments to align operational capabilities with strategic business goals, ensuring the warehouse infrastructure is efficient and future-ready Leading the technical performance and continuousimprovement of the WMS Ensuring the WMS, automation, and internal systems are optimised for operational success Delivering on day-to-day systems monitoring, fault resolution, ticket system … helpdesk and continuousimprovement changes Maintaining an excellent working relationship with the internal IT team to ensure that the warehouse is provided the best service Managing a team of experts to provide planning and KPI data to the warehouse leadership and operations teams to support their longer-term planning and short-term processes Supporting inventory, promotional and More ❯
Nuneaton, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Unipart
the Job Youll have an important part to play within the IT function as the day-to-day owner of Contract Management Lifecycle (CLM) applications, ensuring their effective use, continuousimprovement, and alignment with business needs. Here at Unipart we dont just have a way of working, we have The Unipart Way. It allows everyone in our … user support, troubleshooting issues, and coordinating with IT or vendors for resolutions Manage change control processes for all system and process modifications, ensuring best practice adherence Identify and implement continuous improvements to CLM applications, increasing usability, value, and user adoption Support the successful implementation and ongoing delivery of CLM applications across functions Act as a data steward, ensuring data … Application Product Manager Procurement/Legal Tech System administration, Application Support, Vendor management SaaS/IT applications Data stewardship/Data quality management, Change control/Change management (applications), Continuousimprovement IT systems, Dashboard/KPI reporting (contracts/procurement), End-user training applications, Stakeholder engagement IT product management REF More ❯
that project quality requirements and compliance standards across the organisation are met and managed effectively. Key Responsibilities: Develop, implement, and maintain a quality management system demonstrating regulatory compliance. Lead continuousimprovement activities to enhance business and project processes. Conduct and manage audits on projects and processes, implementing necessary improvements. Coordinate and monitor quality policies, processes, and documentation … Quality Assurance within the Defence & Security sector. Proficiency in developing and managing quality management systems. Understanding of ISO standards and Quality Engineering protocols. Skills in auditing, data analysis, and continuousimprovement techniques. Strong communication and training abilities to promote quality practices. Ability to work collaboratively with different stakeholders and project teams. Eligible for SC security clearance. Benefits More ❯
Woking, Surrey, England, United Kingdom Hybrid / WFH Options
Noir
Software Development Manager - Software House - Woking/Hybrid (Key skills: Software Development Management, Agile, Scrum, Kanban, SDLC, Leadership, Stakeholder Engagement, ContinuousImprovement, SaaS, B2B, B2C, Programme Delivery, Quality Methods, Innovation) Are you a people-first technology leader with a passion for delivering high-quality software in a dynamic environment? Do you thrive in fast-paced settings where … your role: you will work closely with senior stakeholders to align development with product vision, ensuring resources are allocated effectively to drive the organisation forward. You'll also spearhead continuousimprovement initiatives, refining processes and practices to elevate delivery flow and maintain the company's reputation for excellence. The ideal candidate will bring significant experience managing medium More ❯
below Marlowe Fire & Security's Project Manager's Ensure all installations are completed on time, within budget, and to the required quality standards set by the customer. To drive continuousimprovement in the delivery of the regional installation programme through the adoption of best practice methodologies. To enhance the overall profitability of both the Project Engineer and … group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuousimprovement in this vital service industry. Our Commitment : We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring More ❯
changes if necessarySupport on daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline,Propose continuousimprovement for Technical Data processes, documentation production activities and IT ToolsBe SIDY3 GSE Representative and contribute to the GSE networkRepresent the department at decision-making meetings transnationally … Quality Authorisation to verify/validate technical data products inaccordance with M20528, also known as C1 Incoming Inspection.The jobholder also plays a key role for SIDY32 in terms of continuous improvements for Technical Data processes & tools and for transnational standardization of ways of working. With credits of experience and upon management nomination, the jobholder could extend his responsibilities by … ManagementDynamic, Proactive and Positive mind setRisk and opportunity management skillsAbility to follow-up activitiesGood team player and good organizational skillsCommunication skills and assertivenessCurious and open-minded for changes and continuousimprovement Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯
product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain … our platform, fostering comprehensive operational alignment Deliver frontline proactive user support and training to ensure clients can maximise system utilisation and achieve operational excellence Serve as a conduit for continuousimprovement by providing actionable insights and recommendations on product enhancements and new features to our product management and development teams Conduct regular review sessions with clients to … a unique platform to develop your skills in a dynamic, innovative environment while making a tangible impact on customer success. If you are passionate about technology, customer engagement, and continuousimprovement, we encourage you to apply. Please note - Commencement of role will be subject to Governmental Security Clearance and full back-ground checks being fully obtained; we More ❯
product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal … our platform, fostering comprehensive operational alignment Deliver frontline proactive user support and training to ensure clients can maximise system utilisation and achieve operational excellence Serve as a conduit for continuousimprovement by providing actionable insights and recommendations on product enhancements and new features to our product management and development teams Conduct regular review sessions with clients to … a unique platform to develop your skills in a dynamic, innovative environment while making a tangible impact on customer success. If you are passionate about technology, customer engagement, and continuousimprovement, we encourage you to apply. Please note - Commencement of role will be subject to Governmental Security Clearance and full back-ground checks being fully obtained, we More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Adecco
flexibility to work from either Birmingham or Sheffield. You will play a critical role in delivering robust technical support to meet customer KPIs and SLAs, while actively contributing to continuousimprovement initiatives using CI methodologies. Key Responsibilities: Provide expert-level support for Oracle DB and MySQL Server within a large-scale enterprise environment. Manage and resolve incidents … Client's database estate, which includes over 1000 databases hosted on 1500+ servers. Collaborate with cross-functional teams to maintain and enhance legacy and modern database systems. Apply CI (ContinuousImprovement) practices to identify inefficiencies and drive operational enhancements. Required Skills & Experience: Strong hands-on experience as an Oracle DBA, with a solid understanding of MySQL Server. More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and … to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g. … to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. Demonstrate adaptability to evolving technologies and operational environments, maintaining a strong focus on innovation, continuousimprovement, and operational excellence. Continuous Service Improvement (5%) Proactively identify and recommend opportunities to enhance service delivery processes and improve the overall client experience. More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Fruition Group
Desk Manager Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuousimprovement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics … identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and change … management processes. Analyse service desk data to ensure SLAs are consistently achieved or exceeded. Champion the IT service brand through proactive communication, stakeholder engagement, and customer feedback initiatives. Drive continuous service improvement and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven More ❯
s own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuousimprovement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts … Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). … in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Adecco
our Business School's journey toward EQUIS accreditation and to maintain other key international business school accreditations. This pivotal role ensures that all accreditation standards are met and that continuous quality improvement remains embedded across the School's programmes and operations. Key Responsibilities Accreditation Leadership: Oversee the full EQUIS accreditation cycle, from initial eligibility and self-assessment … to peer review visits and ongoing maintenance. Quality Assurance: Drive continuousimprovement initiatives to meet and exceed international standards, aligning with AACSB/AMBA or other relevant frameworks. Stakeholder Engagement: Coordinate across academic departments, professional services, and senior leadership to collect evidence, data, and documentation required for accreditation. Project Management: Develop and maintain timelines, action plans, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
our Business School's journey toward EQUIS accreditation and to maintain other key international business school accreditations. This pivotal role ensures that all accreditation standards are met and that continuous quality improvement remains embedded across the School's programmes and operations. Key Responsibilities Accreditation Leadership: Oversee the full EQUIS accreditation cycle, from initial eligibility and self-assessment … to peer review visits and ongoing maintenance. Quality Assurance: Drive continuousimprovement initiatives to meet and exceed international standards, aligning with AACSB/AMBA or other relevant frameworks. Stakeholder Engagement: Coordinate across academic departments, professional services, and senior leadership to collect evidence, data, and documentation required for accreditation. Project Management: Develop and maintain timelines, action plans, and More ❯
technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuousimprovement in processes to meet client needs and optimise performance. Senior IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuousimprovement in processes to meet client needs and optimise performance. Senior IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications More ❯
St. Leonards-on-Sea, East Sussex, England, United Kingdom
MFK Recruitment
technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuousimprovement in processes to meet client needs and optimise performance. Senior IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications More ❯
the necessary data pipelines to maximize their impact on business and users. You will play a key role in use case discovery and requirements refinement, while also managing the continuous maintenance and enhancement of data asset quality, accuracy, and stability to support evolving use cases. Detailed responsibilities include: Deliver business results and customer value Support the development of GenAI … metrics and learn from what works (and what doesn't) Serve as the voice of customer or end-user Translate business needs into user stories, engaging end users for continuous feedback Engaging in continuous data discovery exercises to understand most valuable data assets that satisfy customer needs Balance customer value, technical feasibility, and business impact when making prioritization … squad performance and ensure data products align with OKRs Documenting thoughtfully - Creating simple, clear artifacts (e.g., data definitions, flow diagrams, test plans) that others can build from Contributing to continuousimprovement - Bringing curiosity and a mindset of learning, always looking for ways to improve how the team works or deliver What You'll Bring 4-6+ More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuousimprovement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and … budget related conversations on different levels. Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met Develop and maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of More ❯
Malvern, Worcestershire, England, United Kingdom Hybrid / WFH Options
Four Squared
to resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with … the Customer Success Team Manager to manage the full customer lifecycle, including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuousimprovement, and customer-centric service delivery. What You’ll Need Experience of managing a portfolio of 30+ customers. Experience of working for a fast growth telecoms or IT services … Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment) Hybrid working Casual dress Company events Flexitime Free parking Discretionary Annual Bonus linked to key performance metrics for team Continuous learning and professional development opportunities Exciting and challenging projects with industry-leading clients On-site parking More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
quality, compliant software. Collaborate closely with the Project Management Office and other R&D managers to integrate software development into the wider product delivery process. Foster a culture of continuousimprovement, accountability, and open communication. Who youll report to: Director of Research and Development Responsibilities Project & Delivery Management Plan and prioritise software projects in collaboration with the … improve development workflows. Team Leadership Build and develop a high-performing software team. Set clear objectives, conduct performance reviews, and ensure accountability. Promote a culture of ownership, collaboration, and continuous improvement. Process Improvement Encourage retrospectives and turn lessons learned into actionable improvements. Trial workflow, automation, and tool enhancements that benefit software and wider R&D. Stay current … Communication Excellent communication skills, able to convey technical and project information clearly to diverse stakeholders. Experienced in facilitating planning sessions, reviews, and retrospectives. Skilled at influencing change and promoting continuous improvement. Quality & Compliance Solid understanding of regulated software development practices (e.g., ISO9001, ISO27001, NIST). Experience embedding secure development lifecycle practices and ensuring audit-readiness. More ❯
ME1, Borstal, Medway, Kent, United Kingdom Hybrid / WFH Options
Technical Placements Ltd
quality, compliant software. · Collaborate closely with the Project Management Office and other R&D managers to integrate software development into the wider product delivery process. · Foster a culture of continuousimprovement, accountability, and open communication. Who you’ll report to: Director of Research and Development Responsibilities Project & Delivery Management · Plan and prioritise software projects in collaboration with … improve development workflows. Team Leadership · Build and develop a high-performing software team. · Set clear objectives, conduct performance reviews, and ensure accountability. · Promote a culture of ownership, collaboration, and continuous improvement. Process Improvement · Encourage retrospectives and turn lessons learned into actionable improvements. · Trial workflow, automation, and tool enhancements that benefit software and wider R&D. · Stay current … Communication · Excellent communication skills, able to convey technical and project information clearly to diverse stakeholders. · Experienced in facilitating planning sessions, reviews, and retrospectives. · Skilled at influencing change and promoting continuous improvement. Quality & Compliance · Solid understanding of regulated software development practices (e.g., ISO9001, ISO27001, NIST). · Experience embedding secure development lifecycle practices and ensuring audit-readiness. More ❯