Lead Performance Analyst
- Hiring Organisation
- Hays Technology
- Location
- Telford, Shropshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £740/day £740 per day INSIDE
usage statistics. You will help multidisciplinary teams understand whether the service is meeting user needs, identify barriers to successful completion and drive evidence-led continuous improvement. Key responsibilities Develop a service performance framework aligned with user needs, service outcomes and operational objectives. Define appropriate KPIs across service adoption, completion … managers to develop hypotheses, identify improvement opportunities and measure the impact of changes. Embed performance analysis into sprint reviews, product prioritisation and continuous improvement. Provide evidence supporting service assessments, beta progression and operational readiness. Within the first four to six weeks, you will be expected to help ...