551 to 575 of 3,495 Continuous Improvement Jobs in England

You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are … An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality. Act … level agreements (OLAs). Collaborate with stakeholders to understand service requirements and ensure alignment with business goals. Manage vendor relationships and third-party service providers. Drive continual service improvement (CSI) initiatives using data and feedback. Ensure compliance with IT governance, risk, and security policies. Produce regular service performance reports and present to senior leadership. Person Specification Build and More ❯

You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are … An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality. Act … level agreements (OLAs). Collaborate with stakeholders to understand service requirements and ensure alignment with business goals. Manage vendor relationships and third-party service providers. Drive continual service improvement (CSI) initiatives using data and feedback. Ensure compliance with IT governance, risk, and security policies. Produce regular service performance reports and present to senior leadership. Person Specification Build and More ❯

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

to respond to requirements • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuous improvement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings, providing analytical support and assisting in integration project documentation • Assist in … documentation and operational support post implementation of changes Assist in documenting and analysing current integration processes, identifying areas for improvement • Work with cross functional teams to drive continuous improvement to drive efficiency and quality Communication & Collaboration • Work closely with Product teams, Development Teams, Managers, and cross-functional teams to understand business needs • Communicate findings and More ❯

service improvements. Key Responsibilities: Build and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of … Support service resolution, aiming to exceed service level targets and minimize business impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & People Management: Participate in … service experience, preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the ability to develop teams and More ❯

and defence programmes. We are currently seeking an experienced Scrum Master with DV and Orange clearance to embed with an agile squad in Basingstoke, facilitating Agile delivery and championing continuous improvement. What You’ll Be Doing As Scrum Master, you’ll lead agile teams to deliver quality outcomes: Agile Ceremony Facilitation Organise and run sprint planning, daily stand-ups … transparency, collaboration, and fun Coaching & Agile Adoption Guide teams on Agile best practice (Scrum/SAFe/Kanban) Assist Product Owner with backlog prioritisation, refinement, and capacity planning Metrics & Continuous Improvement Track and share team metrics (velocity, cycle time, quality indicators) Facilitate retrospectives, drive action plans, monitor improvement progress Stakeholder Engagement Serve as liaison between … Scrum/SAFe/Kanban) Experience with Agile tooling (Jira, Azure Boards, Confluence etc.) Excellent communication and conflict resolution skills Proactive mindset with a focus on team empowerment and continuous improvement What We Offer Competitive inside-IR35 daily rate of £600–700/day , reflecting market for DV-cleared agile roles Opportunity to deliver impactful work on More ❯

portfolio level planning and governance, aligning clusters and value streams to drive strategic outcomes. By championing Programme Increment Planning and robust delivery standards, you'll foster transparency, accountability, and continuous improvement. Partnering with senior engineering and product leaders, you'll facilitate cross functional decisions, resolve complex dependencies, and proactively mitigate risks. Your leadership will shape how we deliver today … Key Focus Areas include Portfolio and cluster level delivery planning and governance Quarterly Planning ceremony ownership and facilitation Cross cluster dependency management and risk mitigation Delivery process standardisation and continuous improvement Strategic partnership with Engineering leadership for transformation Key Responsibilities Establish and lead delivery governance across the technology organisation, ensuring alignment of portfolio and cluster level plans … delivery plans with clear dependencies and risk management. Define and evolve delivery standards and frameworks , embedding consistent planning, reporting and governance practices across all clusters and value streams. Drive continuous improvement initiatives , leveraging delivery metrics such as DORA, lead time and quality indicators to optimise flow and predictabilityli> Partner with senior engineering and product leaders to ensure More ❯

Project Quality Assurance Project Construction assurance. (standards, governance & delivery) Asset management strategy capability and assurance. The Head of Capability & Assurance will be responsible for the performance, management and continual improvement of the following wider business support functions services that are directly supporting and assigned to the Infrastructure Delivery Business Unit: HSE functions capability & assurance (standards, governance & delivery) IT … must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. We are committed to equal treatment of candidates and More ❯

Desk Manager Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics … identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and change … management processes. Analyse service desk data to ensure SLAs are consistently achieved or exceeded. Champion the IT service brand through proactive communication, stakeholder engagement, and customer feedback initiatives. Drive continuous service improvement and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven More ❯

external trends. Team Leadership & Coaching: Build high-performing teams, empower individuals, and support development activities. Solution-Oriented: Overcome obstacles and deliver ambitious goals through effective planning and execution. Agility & Continuous Improvement: Promote collaborative working practices and encourage process enhancements for optimal customer outcomes. Process Improvement: Identify inefficiencies across teams, remove barriers, and secure resources to … external trends. Team Leadership & Coaching: Build high-performing teams, empower individuals, and support development activities. Solution-Oriented: Overcome obstacles and deliver ambitious goals through effective planning and execution. Agility & Continuous Improvement: Promote collaborative working practices and encourage process enhancements for optimal customer outcomes. Process Improvement: Identify inefficiencies across teams, remove barriers, and secure resources to More ❯

delivery teams, working hands-on to help them plan, execute, and deliver value more efficiently. The focus isn’t on textbook Agile or strict Scrum but on pragmatic delivery, continuous improvement, and instilling the right mindset. You’ll help refine ways of working, embed OKRs, align delivery with business goals, and support the adoption of Agile and … practices. What You’ll Be Doing • Lead Agile delivery within cross-functional Platform and Product teams • Coach and mentor team members to embed Agile thinking and delivery discipline • Drive continuous improvement using data, metrics, and feedback loops • Introduce iterative ways of working, OKRs, and value-based planning • Support dependency management and cross-team alignment • Encourage collaboration, autonomy More ❯

enhancing, and optimising the Group's application ecosystem — including aggregator integrations, insurer products, and enrichment platforms. This is a fantastic opportunity to join a forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You'll Do As an integral part of our Application Support team, you'll … align new market initiatives with our strategic goals. Ensure all environments (production, test, and development) are secure, robust, and compliant with Change Management standards. Contribute to our move toward Continuous Delivery , improving speed and quality of change delivery. Work closely with testing teams to ensure rigorous QA and reliable deployments. Act as a key contact during critical incidents , coordinating … factors , and insurer product functionality. Experience with monitoring, alerting, and system health tools . Why Join Us? Hybrid working model with flexibility and balance. Opportunities for career growth and continuous learning. Work on industry-leading applications with high business impact. Be part of a collaborative, forward-thinking team that values innovation and excellence. ?? Ready to make an impact? If More ❯

enhancing, and optimising the Group’s application ecosystem — including aggregator integrations, insurer products, and enrichment platforms. This is a fantastic opportunity to join a forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You’ll Do As an integral part of our Application Support team, you’ll … align new market initiatives with our strategic goals. Ensure all environments (production, test, and development) are secure, robust, and compliant with Change Management standards. Contribute to our move toward Continuous Delivery , improving speed and quality of change delivery. Work closely with testing teams to ensure rigorous QA and reliable deployments. Act as a key contact during critical incidents , coordinating … factors , and insurer product functionality. Experience with monitoring, alerting, and system health tools . Why Join Us? Hybrid working model with flexibility and balance. Opportunities for career growth and continuous learning. Work on industry-leading applications with high business impact. Be part of a collaborative, forward-thinking team that values innovation and excellence. Ready to make an impact? If More ❯

will collaborate with technical teams to deliver highly automated, secure and scalable platforms that support software delivery at pace. Key Responsibilities: Strategy and Planning Define and deliver platform improvement initiatives to enhance reliability, scalability, and developer experience. Promote DevOps best practices across teams, including Salesforce-specific workflows and deployment strategies. Evaluate feasibility of platform/process improvements, including … Engagement Collaborate with software engineering, IT operations, and security teams to deliver robust technical solutions. Partner with Salesforce developers, admins, and architects to align DevOps practices with platform capabilities. Continuous Improvement and Innovation Drive continuous improvement initiatives to enhance delivery speed and reliability. Support execution of the DevOps Transformation Roadmap, including Salesforce DevOps maturity. … and delivery metrics such as deployment frequency, system reliability, and incident response times. Leadership and Team Management Mentor DevOps Engineers and lead knowledge-sharing sessions. Promote a culture of continuous learning and technical excellence. Testing and Backup Implement automated testing strategies including Apex unit tests, Lightning component tests, and UI testing with tools like Provar or Selenium. Manage data More ❯

will collaborate with technical teams to deliver highly automated, secure and scalable platforms that support software delivery at pace. Key Responsibilities: Strategy and Planning Define and deliver platform improvement initiatives to enhance reliability, scalability, and developer experience. Promote DevOps best practices across teams, including Salesforce-specific workflows and deployment strategies. Evaluate feasibility of platform/process improvements, including … Engagement Collaborate with software engineering, IT operations, and security teams to deliver robust technical solutions. Partner with Salesforce developers, admins, and architects to align DevOps practices with platform capabilities. Continuous Improvement and Innovation Drive continuous improvement initiatives to enhance delivery speed and reliability. Support execution of the DevOps Transformation Roadmap, including Salesforce DevOps maturity. … and delivery metrics such as deployment frequency, system reliability, and incident response times. Leadership and Team Management Mentor DevOps Engineers and lead knowledge-sharing sessions. Promote a culture of continuous learning and technical excellence. Testing and Backup Implement automated testing strategies including Apex unit tests, Lightning component tests, and UI testing with tools like Provar or Selenium. Manage data More ❯

growing technology business is looking for a Software Test Engineer to help strengthen its QA and testing capability. You’ll join a collaborative product and engineering team focused on continuous improvement, quality, and delivery speed across multiple software releases. This newly created position offers a genuine opportunity to make an impact, shaping automation, improving processes, and embedding … Manage and maintain test suites within Azure DevOps or similar tools. Collaborate with developers, product managers, and support teams to identify issues early. Conduct root cause analysis and drive continuous improvement across QA processes. Recommend tools and methods to improve automation coverage and testing efficiency. Skills & Experience Essential 3+ years’ experience in software testing or QA engineering. More ❯

Responsibilities: Own and Evolve Our ERP (Sage X3) Act as the primary product owner for Sage X3 — managing support, configuration, releases, and documentation. Ensure system stability, data accuracy, and continuous improvement through proactive issue management and clear runbooks. Lead one major release cycle each year with strong controls around testing, UAT, and rollback planning. 2. Connect and … suppliers and stakeholders, maintaining strong SLAs and open communication. Balance short-term support needs with long-term transformation, reducing “firefighting” through better systems and ownership. 5. Deliver Impact and Continuous Improvement Measure success through tangible improvements — such as fewer manual reconciliations, faster processes, and higher data confidence. Create and maintain auditable documentation for key systems and processes … to support compliance, readiness, and future growth. Drive a culture of continuous improvement — making our systems work harder for our people. We are looking for someone who brings solid ERP experience (Sage X3 preferred) and practical knowledge of integrations, SQL, and release management. You’ll enjoy solving problems, streamlining processes, and helping others work smarter — while being More ❯

Responsibilities: Own and Evolve Our ERP (Sage X3) Act as the primary product owner for Sage X3 — managing support, configuration, releases, and documentation. Ensure system stability, data accuracy, and continuous improvement through proactive issue management and clear runbooks. Lead one major release cycle each year with strong controls around testing, UAT, and rollback planning. 2. Connect and … suppliers and stakeholders, maintaining strong SLAs and open communication. Balance short-term support needs with long-term transformation, reducing “firefighting” through better systems and ownership. 5. Deliver Impact and Continuous Improvement Measure success through tangible improvements — such as fewer manual reconciliations, faster processes, and higher data confidence. Create and maintain auditable documentation for key systems and processes … to support compliance, readiness, and future growth. Drive a culture of continuous improvement — making our systems work harder for our people. We are looking for someone who brings solid ERP experience (Sage X3 preferred) and practical knowledge of integrations, SQL, and release management. You’ll enjoy solving problems, streamlining processes, and helping others work smarter — while being More ❯

seamless integration between delivery models (agile and waterfall), and foster a high-performing community of change professionals. Your focus will be on strategic planning, resource optimisation, risk management, and continuous improvement — all aligned to the Change Guild’s priorities and our transition to a product-based operating model. Key Responsibilities Strategic Leadership: Define and implement the delivery … and succession planning in collaboration with L&D to build a resilient and skilled change delivery team. Performance & Reporting: Establish KPIs and provide accurate, timely reporting to senior stakeholders. Continuous Improvement: Identify and lead improvements in delivery processes, tools, and methodologies. Agile Advocacy: Drive adoption of agile practices across all change initiatives, integrating with existing waterfall approaches More ❯

implementing effective methodologies. The successful candidate will engage with stakeholders, define requirements, and contribute to delivering business and technology transformation initiatives. Key Responsibilities Analyse business processes and identify improvement opportunities. Facilitate workshops and stakeholder engagement sessions. Define, document, and manage business requirements. Support benefits realisation and prepare project summary reports. Collaborate with senior … stakeholders on strategy, business design, and change management. Ensure traceability of requirements from initiation to delivery. Support business transition to new processes and systems. Contribute to lessons learned and continuous improvement initiatives. Skills & Experience Strong stakeholder management and communication skills. Experience facilitating workshops and managing requirements. Proficiency in Visio , JIRA , and Confluence . Knowledge of both waterfall … and agile delivery methods. Experience in business transformation and change management. Beneficial: LEAN , Six Sigma , or other process improvement methodologies. MUST be eligible for eDV CLEARANCE Personal Attributes Proven Business Analysis or equivalent delivery experience. Self-motivated, confident, and collaborative. Strong interpersonal and relationship-building skills. Ability to manage competing priorities under pressure. Emotionally intelligent with adaptable communication More ❯

ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and … to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principle Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed. Customer Relationship Management … pressure. Strategic Collaboration and Business Growth (10%) Collaborate with Account Managers and Solutions teams to identify and pursue opportunities that expand Bechtle’s service offerings and strengthen client relationships. Continuous Service Improvement (5%) Proactively identify and recommend opportunities to enhance service delivery processes and improve the overall client experience. Skills and Experience Experience in Service Delivery Management More ❯

the organisation. As a hands-on leader, you’ll guide and mentor a team support professionals (1st and 2nd line), foster a proactive and solutions-focused culture and drive continuous improvement across systems, processes and service standards. Key responsibilities Operational Leadership: Manage day-to-day operations of the Europe IT Helpdesk, ensuring timely, high-quality support and … escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets while upholding a consistent, high-touch support experience across all European offices. Continuous Improvement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and More ❯

the organisation. As a hands-on leader, you’ll guide and mentor a team support professionals (1st and 2nd line), foster a proactive and solutions-focused culture and drive continuous improvement across systems, processes and service standards. Key responsibilities Operational Leadership: Manage day-to-day operations of the Europe IT Helpdesk, ensuring timely, high-quality support and … escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets while upholding a consistent, high-touch support experience across all European offices. Continuous Improvement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and More ❯

functional specifications for configuration or development within Epicor Support the design and optimisation of Epicor modules, including Finance, Supply Chain, Manufacturing and CRM Conduct gap analyses to identify improvement opportunities and propose practical solutions Develop and maintain process documentation, workflows and training materials Assist with testing activities including test planning, script creation and execution Provide day to day … BAQs and dashboards is advantageous Excellent communication and stakeholder management skills Strong analytical and problem solving capability with attention to detail Personal Attributes Proactive and self-motivated with a continuous improvement mindset Comfortable working across multiple teams in a fast-moving environment Able to manage priorities while delivering quality outcomes More ❯