Strategic Customer Success Manager and leading a team of Renewal Managers along with other cross-functional team partners and professionals. Foster a collaborative and customer-centric culture within Fireblocks Team and serve other cross-functional partners towards customer success outcomes. Account Management Strategy and Planning: Develop and/or execute More ❯
technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges More ❯
the customer lifecycle, you navigate it seamlessly. Your ability to manage and influence through persuasion, negotiation, and consensus building sets you apart. As a customer-centric and proactive team player, you bring an empathy that drives customer loyalty and adoption. Exceptional follow-through characterizes your ability to handle simultaneous and More ❯
create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with More ❯
so clients better understand their customers and how to activate them for marketing use cases. During client projects you will lead cross functional teams to promote a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key Responsibilities: Oversee the More ❯
Optimize the end-to-end customer lifecycle Measure the effectiveness of Customer Success programs through metrics and operational reviews Promote a customer-centric mindset across the company and align initiatives across cross-functional teams What we're looking for 3+ years of experience leading a team working with enterprise clients More ❯
of market-leading insurance products and underwriting practices. You will play a pivotal role in evolving Zego's underwriting operations, bringing technical expertise, analytical rigour, and a customer-centric approach to our product strategy. This role is central to scaling our underwriting capability across motor insurance segments through automation, data-led decision-making, and continuous improvement. … and monitor underwriting criteria to optimise quotability and minimise risk exposure. Proactively make recommendations for product improvements. Drive innovation in underwriting operations Uphold principles of fairness and customer-centricity (e.g., Consumer Duty, Fair Value). Interpret data and technical information to support business decisions. What you will need to be successful Numerical: Proficient in advanced data More ❯
process. Problem Solver: You have a knack for identifying issues and devising effective solutions even when there is ambiguity, ensuring that challenges are addressed promptly and efficiently. Customer-Centric: You always keep the end-user in mind, ensuring that the products meet their needs and exceed their expectations. Excellent Communicator: You articulate ideas clearly and persuasively More ❯
Amazon is the most customer-centric company. In light of this, the company offers our most engaged customers - sellers/vendors (and not only) - the highest level of services, encouraging them to participate in growing their businesses on Amazon. Amazon Vendor Services (AVS), in partnership with Retail Business Services (RBS), is a paid B2B service that … key Vendors partner with Amazon. The Vendor Consultant (VC) will help shape and deliver strategies for managing key metric pillars for Amazon AVS vendors. Soft Skills: Bright, customer-centric, driven, and creative. The Vendor Consultant will interface internally with leaders from RBS, Retail, and Vendor Services teams and will be responsible for certain aspects of the More ❯
responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer … that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in More ❯
and iterating for continuous improvement. A desire and ability to make an impact, shown by a track record of delivering products/features with significant positive outcomes. Customer-centric attitude. You create amazing user experiences and understand continuous discovery, regularly engaging with users, gathering feedback, and validating assumptions. Naturally analytical and fluent in data storytelling, experimentation … and analysis. Appreciation for customer-centric design and best-in-class UX. Passion for product management and a drive to improve ways of working. Naturally collaborative with humility. Curious mindset and ability to quickly develop domain knowledge. Exceptional verbal and written communication skills, clearly communicating with technical and non-technical stakeholders. Comfortable with ambiguity and able More ❯
Job ID: Amazon (China) Holding Company Limited Company Overview Amazon is the most customer-centric company. Work hard. Have fun. Make history. In the light of this, the company is offering to our most engaged customers - sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on … Amazon it is expected no more and no less from you. Ever since Amazon opened its virtual doors, it has been an aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers find everything that they are looking for online - at More ❯
Job ID: ADCI - BLR 14 SEZ - F07 Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers - sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with … Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customercentric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor More ❯
and track key performance indicators (KPIs) to measure the effectiveness of marketing programs and initiatives. Utilize data-driven insights to drive continuous improvement and achieve measurable results. Customer-Centric Approach : Develop and implement marketing strategies that prioritize customer needs and behaviors, ensuring that all initiatives are customer-centric and More ❯
forging partnerships with developers, product managers, customer success, and sales. You adapt quickly, moving from deep technical discussions to strategic sales conversations. Additional Attributes Customer-centric mindset: You ensure customers are empowered, supported, and on track to succeed. Strategic thinker: You're comfortable identifying sales opportunities, driving product trials, and supporting technical sales More ❯
exceeding sales targets. • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively. • Customer Focus: Strong customer-centric approach, with the ability to understand and address customer needs effectively. • Analytical Skills: Ability to analyze data, identify trends, and make informed decisions to More ❯
Centric Communication, both verbal and written Sales Awareness Problem Solving Team Collaboration Presentation Skills Key Behaviours Confidence,Hard Working, Positive Attitude, Proactive,Adaptability,Customer-Centric Thinking,Attention to Detail,Ambitious,Resilient,Organised. This is an office based role, therefore you will need to be in commuting distance to Birmingham city centre. Benefits More ❯
customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯
customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯
Bromley, London, United Kingdom Hybrid / WFH Options
Foresters Financial
facing mobile application proposition for Foresters. It involves defining the apps vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Foresters Financial
mobile application proposition for Foresters. It involves defining the app’s vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and More ❯
II. Proficiency in written and verbal English is essential. The candidate will conduct quality audits, recommend corrections to Amazon's retail catalog, and use human judgment for customer-centric decisions. Key skills include qualitative and quantitative analysis, communication, attention to detail, and a commitment to excellence. Key job responsibilities Lead content audits following established processes and More ❯
development of high-performance, scalable software solutions that drive exceptional user experiences and support business growth. This role sits within a forward-thinking technology team focused on customer-centric platforms, working with modern tools including React, Java, Golang, TypeScript, and AWS. Key Responsibilities: Collaborate with cross-functional teams to deliver innovative, customer-focused More ❯
expectations. Desirable Skills & Experience: Consultancy Background: Prior experience working in a consultancy role, demonstrating an understanding of client engagement models and solution delivery within a consulting framework. Customer-Centric Approach: A deep-seated commitment to understanding and meeting customer needs, with a proven ability to manage expectations and provide exceptional service. Dynamic Adaptability More ❯
software. Strong technical understanding of APIs, authentication, data pipelines, and integration architectures. Experience working with or integrating ERP, custody, or financial infrastructure platforms is a strong plus. Customer-centric and discovery-driven mindset; strong advocate for customer success and solving real-world pain points. Skilled in agile development methodologies, with a hands-on More ❯