Job Title: Contract IT Service Desk Analyst Location: Sittingbourne, Kent - Site Based Salary: £200 per day Duration: 6 months The Role You will be based on site in Sittingbourne at this large manufacturing company providing both remote and desk-side support over two main sites. We are looking … with a manufacturing company. You must live locally to Sittingbourne and will be either immediately available or have a maximum of one week notice. IT troubleshooting skills (software and hardware) Experience using a ticketing system to manage IT cases Experience setting up laptops/desktops for new joiners … and supporting with hardware/software changes in an office environment. Strong general IT knowledge and ability to pick up bespoke systems. You must be able to drive and have your own vehicle. This role is deemed to be inside IR35. Coburg Banks Limited is acting as an Employment More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters customers, including problem investigation, support documentation … What youll need Experience in a Second Line Support capacity, with proven experience of resolving incidents for a large corporate customer. Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure. General awareness of developments in the IT industry. Must have excellent troubleshooting More ❯
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT … and laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT … and laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst. In the role of IT Application Support Analyst, you will manage the User Acceptance Testing (UAT … stakeholders. This ensures the quality, reliability, and usability of software systems during project deliveries, in line with business requirements and functional designs within the IT function. The successful candidate will partake in the full SDLC (software delivery lifecycle) process, aligning business outcomes and requirements to designs, contributing to timeline … and support your future aspirations. To succeed in this role you will need: Analytical thinker with experience in application support. Strong practical experience in IT Test Case writing. Knowledge of Salesforce. Experience of facilitating internal and external key delivery partners and teams. Demonstrable experience of delivering at pace in More ❯
on a stable, responsive tech team to help us do just that. The Role This is more than just a 2nd line support role. It's a position that sits at the heart of the team-bridging day-to-day support, infrastructure, and internal projects. You'll be a More ❯
Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally. Lime is seeking an experienced analyst to join our IT Service Desk to enable our employees to do their best work. More specifically, the Sr Service Desk Analyst … the support queue, prioritizing requests, creating and maintaining documentation, and actively resolving end user requests. In addition to day-to-day support, the Sr Analyst is an escalation point to the other service desk analysts on the team, helping resolve complex issues and setting an example for customer interactions. … junior analysts on the team. Assist in projects as needed, and identify areas of improvement, scoping the problem for future projects Collaborate with other IT team members to address larger issues and implement improvements About you: Experience with enterprise ticketing systems such as ServiceNow, ConnectWise, Zendesk, Jira Demonstrated capability More ❯
a passion for problem-solving, or maybe you’re the tech-expert amongst your friends? GammaLabs is on the lookout for two 1st Line IT Support Apprentices who are ready to be at very centre of the company’s IT team where you will gain the skills to … develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in a timely manner and making sure … The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced 1st Line IT Administrator role. As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role. You More ❯
JOB DESCRIPTION Job Title: Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East … of the call, from inception through to resolution. Build/rebuild workstations to company specifications. Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide basic user training for new starters and for new equipment. Assist users with IT equipment … Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast of IT activities, changes and outages. Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health More ❯
resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary … as required Strong communicator Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining A Level 3 IT qualifications This standard aligns with the following professional … so this Apprenticeship could be the start of a very promising and profitable career Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Working hours on a shift basis as follows More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting Technical Support Analyst Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer an … resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme. We are currently recruiting for a Technical Support Analyst to be based at our Market Drayton offices. We are looking for an experienced individual to support all company employees with problems relating to … the IT technical environment. You will log and manage the lifecycle of Incidents and Service Requests whilst ensuring customer satisfaction through proactive updates and escalation where a first line fix is not possible. You will provide field-based support at remote sites. Technical Support Analyst key responsibilities will More ❯
Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together! Role Description We are looking for a highly motivated self-starter who wields a robust appetite and tenacious grit for learning, building, and … employees, you will collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and phone More ❯
Brierley Hill, England, United Kingdom Hybrid / WFH Options
Higgs LLP
Job title Business Analyst Department IT Our Purpose To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community. Our Commitment to Our People We do not think there is a magic formula to the Higgs culture. The … ideas. Our Core Values Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships Role Purpose We are seeking a skilled and proactive Business Analyst to join Higgs LLP. The successful candidate will work closely with our IT Director to deliver internal consultancy projects on behalf of the … firm. Key Responsibilities Collaborate with the IT Director to identify and analyse areas within the firm's legal services that could benefit from technological innovations and procedural optimisations. Develop and present detailed project plans to the Strategy Board, outlining objectives, scope, timelines, and resource requirements. Conduct thorough research and More ❯
with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As More ❯
with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As More ❯
To be responsible for supporting the IT project management team in the delivery of IT projects to Town and Country Housing, working closely with technical and business stakeholders. Produce timely and effective business and technical analysis documentation to support the delivery of IT projects. Work with project … teams to establish testing and training requirements, in order to support the delivery and adoption of IT projects. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
BIOMETRIC TALENT
positive outcomes through tailored treatment programs. How youll spend your day Handling inbound and outbound support calls, providing excellent customer service. Managing and resolving IT support tickets (20+ per day once up to speed). Assisting internal staff with Active Directory, Teams, and other IT systems. Training new … and troubleshooting basic technical issues. Working with third-party vendors and internal teams. What youll bring to this role At least one year of IT helpdesk, infrastructure support, or relevant hands-on experience. Basic knowledge of Active Directory, permissions management, and Teams. Familiarity with ticketing systems (e.g., Avanti) and … a general understanding of IT support processes. Strong customer service skills, with the ability to communicate technical solutions effectively. A proactive, self-motivated attitude with a willingness to learn and take initiative. Basic understanding of networking concepts (e.g., switches) is a bonus but not essential. Comfortable working independently in More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
LCS and LAS is essential Experience in the support and maintenance of at least one core business application and providing customer support in an IT Service environment Knowledge of data quality standards Experience supporting the implementation of service improvement Strong internal stakeholder management skills Excellent communicator What you'll More ❯
Are you a talented Infromation Technology Analyst just begining your career? Do you know how to be succesful, not just because of your technical skills? Can you learn from others around you? Do you want to build a career working your way up through teams at a Microsoft Partner … Carlisle based MSP client is looking to add a Junior to their team. This role is for someone with one year or less commercial IT experience plus a good education in IT. You don't neccesarily have to be degree qualified, but you must have strong IT qualifications. … and attitude are jsut as key in making you succesful. You must be willing to work hard whilst learning from those around you. Great IT is built upon teams and safe deployment of solutions in a professional manner. If you know a little about that and want to learn More ❯
I'm super proud to be working exclusively with one of my favourite clients on their search for an up-and-coming Business Analyst to join them to play a key role in their evolution. They're a growing tech business who are truly a force to be reckoned … with, within their chosen industry. And I don't say this lightly..! They created their leading SaaS platform from scratch 4 years ago and it has quickly made a huge impact within its sector. The two Founders of this firm put their heads together after recognising a gap in … Trust me when I say this - They're the type of people you would want to work for. Switched-on,super charasmatic and inspirational. It is safe to day that they're smashing it and making huge waves within their sector. Due to an increase in projects and More ❯
Job Summary: We are seeking a detail-oriented and strategic Business Analyst to support a key technology transformation initiative. You will play a pivotal role in gathering, analysing, and translating business requirements into clear, actionable plans that align with our organisational objectives. This role bridges the gap between business … Strong knowledge of writing requirements in BDD and creating Business Requirement Documents (BRDs) . Proficient in process modelling tools and techniques. Solid understanding of IT infrastructure , including networks, servers, storage systems, and cloud technologies. Familiarity with Agile and Scrum methodologies. Competency in risk identification and mitigation planning. Experience in More ❯
Job Summary: We are seeking a detail-oriented and strategic Business Analyst to support a key technology transformation initiative. You will play a pivotal role in gathering, analysing, and translating business requirements into clear, actionable plans that align with our organisational objectives. This role bridges the gap between business … Strong knowledge of writing requirements in BDD and creating Business Requirement Documents (BRDs) . Proficient in process modelling tools and techniques. Solid understanding of IT infrastructure , including networks, servers, storage systems, and cloud technologies. Familiarity with Agile and Scrum methodologies. Competency in risk identification and mitigation planning. Experience in More ❯
quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate … of support requests, resolutions, and system changes. Where possible, provide training and support to junior helpdesk staff, sharing knowledge and best practices. Participate in IT projects, such as software rollouts, system upgrades, and infrastructure improvements. What does Knights offer? You will be part of a One Team culture that More ❯
basingstoke, south east england, United Kingdom Hybrid / WFH Options
Talent Locker
Senior Business Analyst, up to £60k, Home-Based with 1 day per week in Basingstoke Do you like working on transformation projects? There is a genuine opportunity here to join a company who are having a whole suite of new enterprise level systems notably a new Dynamics 365 CRM … system, asset management and other industry specific critical platforms – and this company need a senior IT Business Analyst. You need to be able to lead the transformation efforts as a senior business analyst working with the program team, to understand requirements and truly shape the to-be processes More ❯
per week/Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT sector. As a pivotal player in our forward-thinking team, you'll harness cutting-edge technology to drive change and propel the UK towards … data migration and data retirement processes and procedures What do you need? * Demonstrable, recent experience in Oracle Cloud HCM projects as a data migration analyst * Demonstrable, recent experience working with various data sources and technologies to achieve migration objectives * Strong understanding of Oracle EBS HR and Payroll data lifecycles … stakeholder management skills * Ability to work independently and as part of a team What happens now? After submitting your application for the Data Migration Analyst role, we understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be More ❯