IT Operations & 3rd party Support Analyst
- Hiring Organisation
- KYOCERA Document Solutions UK
- Location
- Reading, England, United Kingdom
IT Operations & 3rd Party Support Analyst – ICT Services About the Role We are looking for a highly organised and proactive IT Operations & 3rd Party Support Analyst to join our ICT Services team. This role is central to the smooth running of our Service Desk, acting … service issues. Participate in team meetings and continuous improvement initiatives. Complete any other duties as directed by management. Skills, Knowledge & Experience Strong understanding of IT Managed Services and frontline Service Desk operations. Excellent customer communication and stakeholder management skills. Calm and professional approach when handling escalations or high‐pressure ...