1 to 25 of 49 Knowledge Management Jobs in England

Technical Product Owner, Product Specialist, Knowledge Management, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London, Europe and the States on occasions … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

Technical Product Owner, Product Specialist, Knowledge Management, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London, Europe and the States on occasions … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

About The Role Were expanding our bid and knowledge management capability within TPXimpacts Growth function and are seeking a highly organised and experienced Bid & Knowledge Manager . This role sits at the centre of our bidding operations, and will be accountable for end-to-end bid management , high-quality bid writing , and ownership of TPXimpacts knowledge and content library . You will ensure we produce compelling, compliant and tailored bids across our core sectors, while maintaining best-practice processes, reusable content, case studies, and collateral that enable consistent high win rates. Youll work collaboratively with ...

Technical Product Owner, Product Specialist, Knowledge Management, Fintech, Heavily Regulated Background ESSENTIAL, Assurance, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

Technical Product Owner, Product Specialist, Knowledge Management, Fintech, Heavily Regulated Background ESSENTIAL, Assurance, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hottest areas in technology while developing enterprise sales skills that will define your career. What You’ll Do Master eGain’s AI knowledge management platform and become a trusted advisor on how AI transforms enterprise operations Identify and engage with enterprise prospects through strategic outreach Qualify leads ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hottest areas in technology while developing enterprise sales skills that will define your career. What You’ll Do Master eGain’s AI knowledge management platform and become a trusted advisor on how AI transforms enterprise operations Identify and engage with enterprise prospects through strategic outreach Qualify leads ...

customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service … team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced ...

Desktop Support Engineer – Bournemouth Must have: O365, Active Directory, SCCM, Nice to have: Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products. As a Desktop Support Engineer, you will be based full-time in our office in Bournemouth, providing colleagues with hardware … timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving, configuring and provisioning, software installation (unpackaged apps), recovery, disposal, maintaining the CMDB and low-level comms room ...

Desktop Support Engineer – Bournemouth Must have: O365, Active Directory, SCCM, Nice to have: Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products. As a Desktop Support Engineer, you will be based full-time in our office in Bournemouth, providing colleagues with hardware … timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving, configuring and provisioning, software installation (unpackaged apps), recovery, disposal, maintaining the CMDB and low-level comms room ...

months Rate: 450pd-500pd (Inside IR35) Start Date: ASAP Are you an experienced Service Operations Manager with proven experience with Incident, Problem and Knowledge management processes? If so, apply now for this new contract. This role is joining a very large-scale transformation programme with an instantly recognisable … companies service desk suppliers, ensuring SLA's are met and dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise ...

changes, ensuring impacts are understood, risks managed, and end-to-end testing completed prior to production. Lead and participate in Major Incident and Problem Management, including 24/7 rota cover, working closely with Product Group, Service Quality, IT Operations, and suppliers. Ensure clear, timely communication of service events … outages through established service management processes. Drive continuous service improvement through the creation and management of Continuous Service Improvement Plans. Manage supplier performance, including SaaS providers, ensuring contractual obligations, service reviews, and change control processes are met. Oversee vulnerability management, knowledge management, and problem resolution ...

What you’ll be doing Using AI, NLP and LLMs to mine, summarise and analyse biomedical literature Designing smarter workflows for content analytics and knowledge management Supporting pharmaceutical R&D through high-quality, FAIR data and semantic technologies Acting as a subject matter expert for AI-driven content … interpret scientific literature Experience or strong interest in NLP and LLM technologies (transformers, RAG, prompt engineering) Python and AI frameworks for text analytics Knowledge of ontologies, knowledge graphs and semantic technologies Confident communicator who enjoys working with diverse stakeholders Curious, adaptable and comfortable in a fast-evolving environment ...

Description We are recruiting for a Junior IT Operations Analyst to join Experian's Global Operations Centre (EGOC) in Nottingham working within the Practice Management team and supporting our Monitoring and Event Management capability. This entry-level role is ideal for someone to learn how modern IT Operations … observability and event management work, and will transition new services into our operational environment. As a Junior IT Operations Analyst, you will work with the Practice Manager and Practice Analyst. Your responsibilities will include ensuring that our services have the right configuration, alerting, monitoring, and documentation in place. This ...

Knowledge Manager Global Legal Executive Search Firm A leading global legal executive search firm is hiring a Knowledge Manager to support its Law Firm practice across EMEA and APAC, based in London. This role sits at the heart of the firms global Knowledge Management and Research … strategies for partner and associate level search mandates Creating market maps, target firm lists, and candidate intelligence for live searches Acting as a central knowledge hub for the Law Firm practice Ensuring all data and intelligence is accurately captured and maintained within Bullhorn Using a range of research tools ...

best practice Fostering a culture of collaboration and continuous improvement Actively contributing to our Research & Analysis practice within TPXimpact through internal time, skills development, knowledge management and sharing Continuously maintaining and updating your skills and knowledge to stay current within your relevant field of expertise About … Professional knowledge and experience Essential Experience contributing to problem framing and research scoping, working with teams to understand existing knowledge to define assumptions and/or hypotheses Experience designing research for user facing products and services in client facing teams or projects Proficiency in different research materials/ ...

development goals Actively contributing to your practice within TPXimpact, and to implementing the DT Design and practice strategy through internal impact time, skills development, knowledge management and sharing. Foster a culture of collaboration and continuous improvement on teams and across the practice and DT Design. Support business development … manage 1 - 2 researchers in the practice. Continuously stay up-to-date with emerging technologies and methods in design research trends, and share this knowledge with others Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise About You Professional knowledge ...

Cloud Technical Support Engineer, you will provide support for our customers solutions. You will handle complex troubleshooting, assist with escalations, and contribute to knowledge management whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support … issues Implement fixes for a wide range technical queries and issues as they arise. Escalate particularly complex issues to Senior Engineers as necessary. Documentation & Knowledge Management Create technical documentation for common support scenarios Develop knowledge base articles covering frequently encountered queries/questions. Update troubleshooting guides based ...

complex technical issues, which require engineering expertise or software development (.Net, Devops pipelines, MS SQL, Grafana), and coordinating with third-party vendors for incident management, patches, and upgrades. Key tasks include: Providing 24/7 L3 support, including on-call duties, with coverage for out-of-hours, weekends … solutions. Conducting code reviews and offering feedback. Communicating risks and impacts to stakeholders effectively. Ensuring the security and integrity of solutions. Continuously improving technical knowledge and skills by staying updated with industry trends. Managing incidents, root causes, resolutions, and implementing improvement actions. Perform Incident management in terms ...

/fix and reactive maintenance o Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third-party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs … commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time-to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime ...

validation of chipsets by verifying functional and performance metrics Execute, develop, and plan system tests, contributing to the evolution of product quality Support test management tools and continuous integration methodologies Compile regular test execution summary reports with metrics Job Requirements: Batchelor's or Master's Degree in Electronic … testing Proficiency in planning, estimating, and developing system tests Familiarity with DevOps, Jenkins, Docker containers, and automation test frameworks Experience with test management software Knowledge of defect tracking and knowledge management software (Atlassian JIRA and Confluence preferred) Understanding of testing methodologies Proficiency in operating RF test ...

Global Change Manager - Service Management Based in Birmingham with flexible hybrid working £65-75k plus a great range of benefits We are looking for an experienced change manager to join an exciting organisation undergoing exciting global change. You will be responsible for building out an effective change management … work with a number of key stakeholders across the globe and also all external vendors. You will provide a comprehensive review of all change management reporting to identify trends and potential problem sources, build an inventory of problems under analysis and ensure the correct resources are put in place ...

Service Management Account Lead When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield Working pattern: Hybrid. … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: As the Service Management Account Lead, you will take ownership of end-to-end service delivery for one or more key client accounts. leading performance, driving SLA achievement ...

this role, you will look after the content that sits within our Intercom chatbot, work closely with teams across the business to keep our knowledge base accurate and up to date, and use data to understand what our customers need so the bot gets smarter every day. You will … technology and want to build a career in Conversational AI, this is a great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth ...

awareness of associated National policies and initiatives. Understand, document and support the needs of National applications where they have dependences upon IT Infrastructure. Team Management Conduct regular one-to-one meetings to provide coaching, reinforce leadership values, and support personal and professional development of team members. Management … Infrastructure staff. Lead the IT Infrastructure team providing clear leadership and management. Deputise for the Head of IT Operations as required. Technical Management Responsible the maintenance and up-keep for all IT infrastructure assets, including servers, storage and network components including their maintenance and support. Manage vendor and supplier ...