201 to 225 of 362 Knowledge Management Jobs in England

minimising operational risk Provide evidence-based recommendations on rollout strategies, early-life support and service acceptance criteria Build strong relationships with delivery teams, service management, technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into … service transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live Stakeholder Engagement Engage with a wide ...

continual improvement and exceptional user experience. Deliver a modern support model that maximises first-point resolution through automation, self-service, AI-enabled support and knowledge management. Own and maximise the value of the ITSM platform, using automation, service intelligence and data-driven insight to improve performance and efficiency. Lead … incident, request and problem management activities, ensuring effective triage, rapid resolution and sustainable service improvements. Champion user-centred service delivery, using feedback, performance data and operational insight to enhance user outcomes. Lead the transition of new and changed services into live operation, ensuring services are supportable, resilient and designed ...

integration, automation, and cloud-native services. Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency. Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection. Skilled in enterprise information architecture, content migration … Protection, Threat Protection, Defender for Endpoint, Defender for Cloud Apps Zero Trust security principles - Data loss prevention, cloud app security, device compliance Endpoint & Device Management Microsoft Endpoint Manager - Intune, Configuration Manager (SCCM), Co-management workloads Windows Autopilot - provisioning and lifecycle automation Windows as a Service - servicing, updates, patch ...

partner with a Product Owner who owns prioritisation, freeing you to focus on technical leadership and building world-class solutions. The role includes line management of around four developers. What you'll bring Hands-on experience designing, specifying and building software end to end The ability to clearly articulate … generative AI can solve document management, workflow automation and knowledge management problems A track record of leading and mentoring engineers Strong experience in a modern object-oriented language (C# or Java) Deep knowledge of software design patterns, clean code and clean architecture Experience building REST APIs ...

Analytics, Data Science, Computer Science, Engineering, or a related discipline? This is an exciting opportunity to lead the development of an innovative Knowledge Management and Training platform designed to enhance knowledge sharing and technical decision-making in the fire engineering industry. The project will leverage Explainable … support digital transformation across the sector. The University of Leeds is offering a unique opportunity to accelerate your career in industry through a Knowledge Transfer Partnership (KTP). You will work in collaboration with BB7 Consulting Limited and Leeds University Business School, gaining experience at the interface of academic ...

partner with a Product Owner who owns prioritisation, freeing you to focus on technical leadership and building world-class solutions. The role includes line management of around four developers. What you'll bring Hands-on experience designing, specifying and building software end to end The ability to clearly articulate … generative AI can solve document management, workflow automation and knowledge management problems A track record of leading and mentoring engineers Strong experience in a modern object-oriented language (C# or Java) Deep knowledge of software design patterns, clean code and clean architecture Experience building REST APIs ...

Offer clear and concise guidance on product features and functionality. ·Ensure a high level of customer satisfaction through professional, courteous communication. ·Apply strong product knowledge to assist customers effectively. Triage & Case Management ·Triage and manage customer enquiries and issues, recording activity on each case through the service desk … detail for the development team. ·Participate in software testing to ensure product quality and functionality. ·Provide feedback on software performance and user experience. Product Knowledge & Continuous Learning ·Actively learn and build expertise in the TASS Finance software solution. ·Engage in continuous learning to stay up to date on product ...

scale the practice, including recruiting and developing specialists in digital health, adoption, change, technology implementation, benefits delivery and healthcare transformation. Contribute to practice management, including proposition development, thought leadership, knowledge management, reusable delivery assets, training and market eminence. Reporting to the Lead Digital Healthcare Partner, the Director … Chief Clinical Information Officer, Chief Nursing Information Officer, Medical Director and board level. Providing leadership across delivery teams to ensure strong programme governance, risk management, commercial control, quality, stakeholder alignment and outcome delivery. Coaching and developing team members, with a focus on building digitally confident, healthcare-literate and commercially ...

DescriptionAbout UsFlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Through deep client partnerships with some … Lead to innovate and grow our Corporate Information Technology Services and improve our processes globally. We are looking for an individual who has passion, knowledge, drive, and most importantly, someone who loves what they do and who they do it with! Support Windows, Mac, Android, IOS environments and Linux ...

technical and business stakeholders. Support the ongoing optimisation and improvement of Ariba processes and associated ways of working. Develop, maintain and enhance user guidance, knowledge articles and process documentation. Maintain and support the Ariba Support Hub SharePoint site , ensuring information remains accurate, accessible and relevant. Contribute to continuous improvement … complex or large-scale organisation. Experience investigating and resolving operational, process and systems-related issues while maintaining a high level of customer service. Strong knowledge and understanding of Source-to-Pay (S2P) processes and procurement governance principles. Excellent written and verbal communication skills, with the ability to explain technical ...

enterprises responsibly adopt and operationalize Claude-powered AI solutions. Through this relationship, NewRocket is building advanced capabilities in generative AI, agentic workflows, secure enterprise knowledge experiences, and AI-enabled automation. Our teams apply Anthropic-aligned practices in prompt and context engineering, retrieval-augmented generation (RAG), tool use, structured outputs … ingestion, chunking, embedding, retrieval, prompt development, evaluation, and testing activities for AI solutions. Assist with RAG solutions that ground AI responses in authorized enterprise knowledge sources and data. Help assess model and workflow performance across accuracy, relevance, groundedness, reliability, latency, cost, safety, and user experience. Assist with the development ...

service, and workflow optimisation. Oversee the delivery of LLM, RAG, Agentic AI, Conversational AI, and multi-agent solutions. Lead vendor selection, programme mobilisation, stakeholder management, and delivery governance. Work with executive stakeholders to align AI initiatives with business outcomes. Establish responsible AI frameworks covering governance, explainability, auditability, risk, testing … monitoring, and compliance. Support AI-driven operating model transformation and enterprise process optimisation. Drive business adoption, change management, operational readiness, and value realisation. Ensure AI solutions are scalable, secure, compliant, and suitable for production environments. Required Skills and Experience for this AI Delivery Lead Role Strong experience leading ...

service requests and change, reporting honestly on where things stand and what you are doing about it Chair or oversee incident, problem and change management processes, including major incident response and post-incident reviews Plan and manage the rota that keeps support cover running and the out of hours … where resourcing or skills gaps threaten delivery Own service governance: service reviews, reporting packs, continuous improvement plans and any supplier or third-party performance management Ensure test evidence, configuration records (via ConfigSnapshot) and documentation are actually being produced and kept current, not just promised Contribute to and maintain ...

organisation. Establish policies, standards, and controls for responsible AI deployment. Define governance frameworks covering: AI ethics and responsible AI Security and cyber risk management Data governance and privacy Human-in-the-loop controls Model evaluation and monitoring Compliance and audit readiness AI vendor and platform governance Ensure … solutions align with corporate, legal, and regulatory requirements. Organisational Transformation & Change Management Lead enterprise-wide AI adoption and change management programmes. Build AI literacy across leadership teams and employee populations. Establish AI Champions networks and communities of practice. Drive workforce enablement and behavioural change initiatives. Foster a culture ...

Governance Establish policies, standards, and controls for responsible AI deployment. Define governance frameworks covering: AI ethics and responsible AI Security and cyber risk management Data governance and privacy Human-in-the-loop controls Model evaluation and monitoring Compliance and audit readiness AI vendor and platform governance Ensure … solutions align with corporate, legal, and regulatory requirements. Organizational Transformation & Change Management Lead enterprise-wide AI adoption and change management programs. Build AI literacy across leadership teams and employee populations. Establish AI Champions networks and communities of practice. Drive workforce enablement and behavioral change initiatives. Foster a culture ...

decision-makers can access accurate, well‐structured and actionable information. You will work across Salesforce, event platforms, marketing systems, operational tools and AI knowledge sources to improve data quality, build analytical capabilities, support retrieval‐augmented generation (RAG), identify commercial opportunities and measure the performance of deployed agents. This … commercial or operational opportunities within WWE datasets. Support secure, reliable data flows between approved systems and agent solutions. AI & Agent Enablement Create and maintain knowledge bases and retrieval structures that improve agent accuracy and usefulness. Support the design, testing and optimisation of RAG capabilities across the Agent Factory ecosystem. ...

Engineer Enterprise Knowledge Base (EKB) Role Overview We are looking for an experienced AI Engineer to design, build, and deploy enterprise-grade AI solutions that enhance knowledge discovery, retrieval, and automation. The ideal candidate will have strong expertise in Generative AI , Large Language Models (LLMs) , AI Agents … Vector Databases Python , SQL , REST APIs Git , CI/CD Cloud Platforms (Azure, AWS, or GCP) LLM & AI Agent Testing and Evaluation Desirable Skills Knowledge Graphs Semantic Search Responsible AI Token Optimisation & Cost Management AI Evaluations (Evals) Re-ranking Techniques Caching Strategies Preferred Experience Experience designing and implementing ...

judgmental contributions, and providing review and quality assurance services. Design and develop background papers for use in large, complex thematic evaluations. Demonstrates strong knowledge of evaluation methodology in their work; e.g. theory of change, logical frameworks, causal chains, mixed methods, etc. Utilises complex financial analysis tools to assess projects … Evaluation Review. Provide peer reviews for studies led by other IEvD colleagues. Provide analytically sound and effectively reasoned comments on IEvD and/or Management or other documents, including strategy and policy papers, operations, instruments, etc. Provide guidance to and manage Analysts, Assistant Analysts and Officers for individual projects ...

Simmons & Simmons is seeking a Knowledge Systems Specialist to join the Knowledge Management department in London. The role focuses on administering, adopting and improving knowledge productivity tools, including HighQ, document automation, and AI applications. You will support users, train teams, manage access and licences, and contribute ...

Service Desk team Managing SLAs, KPIs, ticket performance and operational metrics Driving continual service improvement across the function Reviewing and improving processes, documentation and knowledge management Analysing recurring incidents and supporting root-cause and post-incident reviews Managing escalations and supporting Major Incident activity Working closely with resolver … experience and promoting a strong customer-service culture Supporting the development and adoption of incident playbooks and escalation processes Working alongside Change and Problem Management to reduce recurring issues Producing clear reporting around service performance, incident trends and operational performance The role will also have exposure to Halo ITSM ...

servicePath is seeking an AI Knowledge Management Lead to own the knowledge repository end-to-end, using AI-powered search, tagging, and summarization. You will lead a team, champion AI-native workflows, and mentor staff across a global, remote organization. You will drive AI-assisted documentation … development, and continuous improvement while collaborating with developers, product managers, and support to keep knowledge current as the product evolves. #J-18808-Ljbffr ...

Purpose of the role To act as source of expertise internally and for Key loop Customers in respective region. Develop, evolve, and retain knowledge to address the delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. … with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing skills development, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes. Role & Responsibilities Standardization, efficiency, and adaptability ...

Purpose of the role To act as source of expertise internally and for Key loop Customers in respective region. Develop, evolve, and retain knowledge to address the delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. … with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing skills development, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes. Role & Responsibilities Standardization, efficiency, and adaptability ...

Owner who owns prioritisation, giving you the space to focus on technical leadership, engineering excellence and building great solutions. The role also includes line management for around four developers, alongside plenty of hands-on engineering. What Youll Bring: Experience designing, specifying and building software end to end The ability … articulate how generative AI can address challenges across document management, workflow automation and knowledge management A strong track record of leading, mentoring and developing engineers Strong experience with a modern object-oriented language, ideally C# or Java Deep understanding of software design patterns, clean code and clean ...

This will involve working on cutting-edge data policy issues and building relationships with key stakeholders. The role will involve proactive policy development, project management, and the creation of networks across different sectors. You will work in a fast-paced, cross-functional environment and present to both internal … issues on priorities, goals, strategies, resourcing and key initiatives to resolutionPartner with events and policy programmes teams to develop and execute event strategyCommunications and knowledge managementShape internal communication strategies and channels on privacy and AI external engagement, in coordination with global counterpartsPrepare briefing materials and presentations for senior audiences ...