Customer Success Manager, HealthTech SaaS
- Location
- Greater London, England, United Kingdom
What you will do Own a portfolio of NHS and private healthcare customers, driving adoption and measurable outcomes. Run onboarding, training and quarterly reviews with clinical and operational stakeholders. Protect renewals and surface expansion opportunities within existing accounts. Turn frontline customer insight into product and roadmap input. What … looking for Customer success or account management experience in SaaS, ideally health or public sector facing. Understanding of how NHS trusts make decisions and how procurement cycles run. Confidence with clinical and operational stakeholders alike. Based within reach of London for hybrid working. Package £65,000 to £75,000 base ...