Desktop Support Analyst - Central London - Up to £45k - On-site 5 days
- Hiring Organisation
- RedRock Resourcing
- Location
- City Of London, England, United Kingdom
What we’re looking for Experience in 2nd line desktop support or equivalent IT support role Good knowledge of Microsoft Windows environments and Office 365 Understanding of hardware support, workstation builds, and user support processes Good networking knowledge including TCP/IP and LAN/WAN environments Strong … incidents and service requests in line with agreed service levels Configure, maintain, and rebuild workstations and user devices Support Microsoft-based environments, including Office 365 and Active Directory Maintain accurate IT asset records and lifecycle management processes Monitor support queues and contribute to ongoing service improvements Work collaboratively ...