and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
Operating Systems MacOS Linux Directory Services Azure Active Directory (Azure AD/Entra) Active Directory IT Administration and Networking Office 365 Administration TCP/IP, DNS, DHCP VPNs and Remote Access IT Management and Monitoring Microsoft Endpoint Manager (Intune) Patch Management System Monitoring Backup, Recovery, and Disaster Planning Backup and Recovery Disaster Recovery (DR) Planning Data Integrity and Restoration … Automation PowerShell Batch Scripts and Bash Python Automation frameworks Specialised Applications Knowledge of CRMs, particularly Dynamics365 The following details the level of technical skill required: Advanced knowledgeof Windows OperatingSystems (Desktop and Server) troubleshooting processes and tools. Advanced knowledge of Office 365 and Microsoft Office Applications Advanced knowledgeof computer hardwareassembly/repair & configuration. Significant knowledge of network deployment and configuration … of Mimecast Email Security Significant knowledge of NAS Devices and storage. Experience of Disk Imagingand backup softwareincluding, Acronis, Datto and Barrcuda Experience of PC RemoteControl tools includingTeam Viewer and Remote Desktop. Experience of VMWare Virtual Infrastructure & vSphere – maintenance and management capability. Experience of Powershell Scripting, and exposure to other scriptingmethods Experience of Broadband equipment configuration, including ADSL routers, wireless More ❯
assist the user base of other offices when local offices may be closed or there are no onsite support personnel available. The bulk of support is provided remotely using remotedesktop tools but there is often a requirement to also undertake desk visits. The team work to high expectations and are expected to demonstrate the firm's values … to implement temporary or permanent fixes with the aim of restoring service as soon as possible. Install, configure, upgrade and support hardware such as but not limited to laptops, desktop PC's, printers, telephones and mobile devices. Install, upgrade, and troubleshoot all applications that fall under the HL application suite. Assist in testing new software & hardware, providing constructive feedback … in relation to assets' life cycle. Perform desk or departmental moves at a time times that doesn't impact the end user's ability to work. Provide 2nd line remote support to the user base of all other offices when their office may be closed or if there is no local support to assist. Provide support at events and More ❯
Southampton, Hampshire, South East, United Kingdom
Talent Locker
skills. Excellent verbal and written communication. Proven ability to prioritise and manage multiple support tickets. Degree in IT, Business IT, or a related subject. General IT knowledge - Windows environments, remotedesktop, Microsoft Office, etc. Willingness to learn and take initiative. Ability to perform well under pressure and in a team environment. Desirable: Experience with ERP/business software More ❯
HULL SPORTS CENTRE (YPI), FIRST FLOOR, SUITE 1, CHANTERLANDS AVENUE, England
KEYSTONE MIS LIMITED
You will learn how schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remotedesktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
KO2 Embedded Recruitment Solutions LTD
Role: Senior Linux Engineer Location: Fully Remote - Must be UK based Type: Full-time Salary: Up to £65,000 + Benefits Are you a Linux expert ready to take your skills to the next level in a fully remote, technically advanced environment? We are looking for a Senior Linux Engineer to join a leading Linux services and support … VPNs, and firewalls Containers & automation: Docker, Kubernetes, and CI/CD pipelines Cloud platforms: AWS, Azure, and Google Cloud Infrastructure: High-availability clusters, Pacemaker, filesystem replication, hybrid cloud environments, remote desktops Internal tools: Request Tracker (RT), MediaWiki, Icinga, and other custom utilities Skills and Experience Required: Proven experience in Linux system administration and automation Strong background in web and … clearly to both technical and non-technical audiences Experience mentoring or teaching junior engineers Previous consultancy or client-facing experience is a plus, but not essential Why Apply? Fully remote - work from anywhere in the UK Work for a dedicated Linux consultancy where open-source and engineering excellence are core values Exposure to a wide range of industries and More ❯