76 to 100 of 144 Service Delivery Manager Jobs in England

will be responsible for leading and consolidating our service delivery function. The role will drive process standardisation, resource management, escalation handling, and continuous improvement initiatives. You will work to optimise operational efficiency, enhance customer satisfaction and ensure service excellence through industry best practices. With a proven background … environments This role is office based with visits to client sites as required. Responsibilities Lead, mentor, coach, and develop on site and field based Service Delivery Managers and Customer Success Managers, creating a high-performing, customer-centric leadership team. Foster a high-performance culture focused on customer experience ...

Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Permanent - Full Time Location: GBR Manchester Hardman Boulevard Description We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make … this mission possible. We are looking to strengthen our team with new Service Delivery Managers (SDMs) . Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base ...

Overview We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Acting as the single point of escalation for service-related issues, the SDM will build … organization, ensuring that IT services and partners consistently meet expectations and enable business continuity. This role demands a confident communicator who can navigate complex service landscapes, resolve critical issues swiftly, and influence cross-functional teams to drive service excellence and continuous improvement. Location Remote - Will require the candidate ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity … knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

Service Delivery Manager (D365 & M365) Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With … Overview: This role exists to ensure our customers consistently experience the value of working with Infinity - not just through stable services, but through proactive delivery that drives trust, retention, and expansion. You’ll sit at the centre of the customer relationship, connecting delivery, support, and commercial teams ...

access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay We are seeking a Regional Service DeliveryManager join our team at Bourne Education Trust. The Regional Service Delivery Manager’s role is to lead the technical support … part in the development and implementation of the Trust’s IT strategic vision and roadmap. This includes ensuring that IT systems effectively support curriculum delivery, business management, and administration, underpinned by clear short, medium, and long-term plans. About Bourne Education Trust Bourne Education Trust (BET), a successful multi ...

access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay We are seeking a Regional Service DeliveryManager join our team at Bourne Education Trust. The Regional Service Delivery Manager’s role is to lead the technical support … part in the development and implementation of the Trust’s IT strategic vision and roadmap. This includes ensuring that IT systems effectively support curriculum delivery, business management, and administration, underpinned by clear short, medium, and long-term plans. About Bourne Education Trust Bourne Education Trust (BET), a successful multi ...

Description The Service Delivery Manager provides visible leadership across operational service teams, ensuring high-quality, customer-focused IT services are delivered in line with contractual obligations, service levels and business objectives. Acting as a trusted customer advocate and key escalation point, the role leads performance … management, stakeholder engagement, continuous improvement and effective day-to-day service governance across on-site and remote teams. Key leadership and service delivery responsibilities Lead, motivate and develop operational teams, creating a positive, accountable and customer-focused culture across Onsite Services, field, campus and support functions. Provide ...

Holdsworth Recruitment are excited to be partnering with an established organisation to recruit an IT Service Delivery Manager. This is an opportunity to lead an IT support team and improve how technology services are delivered across the business. Youll oversee day-to-day service performance, support your … team and work with colleagues to make IT services more effective. Key Responsibilities Leading and developing the IT support team Overseeing incidents, service requests and changes Monitoring service levels and sharing performance updates Working with suppliers and internal teams to improve service delivery Experience, Qualifications ...

Service Delivery Manager (D365 & M365) Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With … Overview This role exists to ensure our customers consistently experience the value of working with Infinity - not just through stable services, but through proactive delivery that drives trust, retention, and expansion. You’ll sit at the centre of the customer relationship, connecting delivery, support, and commercial teams ...

beyond traditional business development, building trusted public-sector relationships and managing opportunities from first conversation through to successful service delivery. Business Development & Service Delivery Manager – Occupational Therapy Services London, Home Counties and beyond Salary £55,000 plus generous performance-based bonus, negotiable based on experience Full … support, company vehicle provided if required About the role Our client is seeking an experienced, highly organised professional to develop its Occupational Therapy assessment service across local authorities and other public-sector organisations. Broader than a traditional BDM role, you will build new and existing relationships, engage commissioners ...

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment and technology trends … role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. ...

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment and technology trends … role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. ...

Service Delivery Manager Salary: £53,051 - £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your click apply for full job details ...

cater to the specific needs of both public and private sectors. Job Description 17 months contract with a local authority Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This … providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service ...

Razorblue Group is seeking a Service Delivery Manager to own service delivery across multiple customers. You will oversee performance, escalations, reporting and continuous improvement while aligning with commercial goals in a hybrid IT services environment. The role emphasizes strong customer relationships, governance, and collaboration with … technical and commercial teams to drive outcomes and service growth. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires ...

seeking a Service Delivery Manager (SC Cleared) to own the day‐to‐day delivery of our Oracle Cloud shared services. You will oversee live operations, change discipline, and the stakeholder relationship with our Oracle Fusion consultants in a UK remote/hybrid setup. This role demands … 5+ years in service delivery for enterprise systems, strong ITIL, SLA management, and the ability to lead incidents, changes and quarterly release cycles end‐to‐end. #J-18808-Ljbffr ...

Müller’s Solutions is seeking an experienced Service Delivery Manager with mandatory Airline/Aviation industry experience to lead end-to-end IT service delivery from Saudi Arabia. You will manage client relationships, ensure SLA/KPI compliance, and coordinate cross-functional teams to deliver … high-quality IT services. Key responsibilities include incident and escalation management, service reviews, and performance reporting. #J-18808-Ljbffr ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL ...

Infinity Group is looking for a Service Delivery Manager (D365 & M365) to drive customer value, retention, and growth. You will own the customer relationship and orchestrate delivery across teams to ensure services are stable, proactive, and aligned with business outcomes. Based in the UK, this remote … role emphasizes ownership, performance, and cross-functional collaboration to turn service delivery into a competitive advantage for customers and the business. #J-18808-Ljbffr ...

Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...