26 to 50 of 207 Service Design Jobs in England

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred digital … services at scale. This role is ideal for someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design and research activities ...

Title: Technology Service Design Lead/Expert Role Overview We are seeking an experienced Technology Service Design Expert to lead the development, documentation, and implementation of service design frameworks within a complex, government-facing environment. The role will focus on establishing and embedding service design principles and models, xkybehq ensuring alignment with client expectations and s Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Please click on the apply button to read ...

team that’s building smart solutions, solving real problems, and shaping the future—together. The Role We are seeking a Director of Product Design to lead and evolve Fenergo’s design function across our product portfolio. This is a senior role responsible for defining and driving a bold … design vision, building a high‐performing team, and embedding user‐centric and workflow‐centric thinking across the organisation. You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with ...

Business Analyst. Permanent | Remote-first | c. £55,000 per annum | UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property … suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with ...

Service Consultant – Service Design & Transition 6 Months | Outside IR35 | Up to £520/day | ASAP Start | Active NPPV3 Required We're looking for an experienced Service Consultant to support the design, transition, and operational readiness of complex managed service solutions within a secure environment. … Responsibilities Define and implement Service Operating Models. Support service transition, acceptance testing, and operational readiness activities. Develop support models, processes, governance, and documentation. Configure and administer ServiceNow CSM, including Service Catalogue, workflows, ITAM, and CI management. Deliver operational training and knowledge transfer. Work closely with architects, project ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Service Design & Introduction Lead - Financial services - Up to £892 p/d inside IR35 via Umbrella My client within the banking sector is currently seeking for an IT Service Design and Introduction Lead. Knowledge & Skills Proven experience in Service Design and Transition within … regulated financial services environment. An understanding of ECB regulatory frameworks, particularly in the context of operational resilience and service management. Experience supporting large-scale transformation programmes, ideally within a Tier 1 banking context. Deep knowledge of ITIL v4 service management frameworks. Excellent stakeholder management and communication skills, with ...

with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding … deliver new digital products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. ...

looking for a Delivery Director to provide account-wide delivery and engagement leadership across a strategically important UK Government account. The role oversees multiple service lines including Testing, Service Design and Business Analysis, ensuring delivery is well governed, commercially controlled and consistently aligned to client outcomes. … will operate across delivery leadership, client engagement, commercial management, governance, managed service performance and account growth, working closely with the Account Director, internal capability leads, delivery teams and the client side PMO. We are looking for a leader with experience in complex technology and managed service environments, ideally ...

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us To shape the future of travel … travel powered by AI.Expedia Group builds end-to-end experiences that millions of travelers, partners, and employees rely on every day. Within the Design team, we’re reimagining how people discover and book trips across Hotels.com, Vrbo, and Brand Expedia. We’re looking for a Principal Product Designer ...

Expedia Group brands power global travel for everyone, everywhere. We design cutting‐edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Principal, Experience Designer - AI Incubation Lab Locations London … travel powered by AI. Expedia Group builds end‐to‐end experiences that millions of travelers, partners, and employees rely on every day. Within the Design team, we’re reimagining how people discover and book trips across Hotels.com, Vrbo, and Brand Expedia. We’re looking for a Principal Product Designer ...

travel powered by AI. Expedia Group builds end‐to‐end experiences that millions of travelers, partners, and employees rely on every day. Within the Design team, we’re reimagining how people discover and book trips across Hotels.com, Vrbo, and Brand Expedia. We’re looking for a Principal Product Designer … that combine qualitative research, quantitative data, and AI‐driven insights to uncover high‐value opportunities. Architect foundational experience frameworks, interaction patterns, and enterprise‐grade design system components that support rapidly evolving AI‐driven products and proofs‐of‐concept across multiple domains. Champion simple, elegant, and trustworthy experiences ...

Digital Service Delivery Principal Next-Gen AI-Led Transformation | Perm | SC Cleared/Clearable | London or Northwest 💰 £80,000 – £100,000 base Digital transformation is being rewritten. AI isn't a bolt-on anymore — it's the foundation. We're looking for a Digital Service Delivery Principal … gets that, and who has the battle scars to prove they can lead complex, high-stakes client delivery from service design all the way through to live. This is a permanent role for someone who combines deep consulting instincts with real delivery credibility. You'll be shaping next ...

Consultant/Senior Consultant – Service Designer £45,000 – £55,000/£60,000-£70,000 London, Newcastle, Glasgow & Manchester | Permanent Must be either eligible for or already hold an active Security Clearance We're working with a leading digital transformation consultancy that partners with organisations across both the public … private sectors to design and deliver better services. Approximately 60% of current projects are within government and the wider public sector, with the remainder spanning industries such as financial services, utilities, retail and telecommunications. As a Service Designer, you'll have the opportunity to work across a diverse ...

Service Design Lead (Contract) Hybrid (2-4 days/month onsite) £500/day (Inside) 6 Months We're looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role ...

Interested in leading a modern UX organization shaping AI-first and agentic enterprise products? Do you thrive building design systems, research capability, and high-performing teams that scale product quality and delivery speed? About our Team We are building a stronger, more unified User Experience, Design and Innovation … workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability—not just a downstream design service—helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable ...

Service Architect +Current DV Clearance is essential +On site in Hampshire months + +Outside IR35 + 650 - 750 a day We're seeking an experienced Service Architect to join a high-profile Ministry of Defence (MOD) programme on a long-term contract. This is an excellent opportunity … play a key role in designing and delivering secure, resilient, and supportable services within a complex defence environment. Key Responsibilities Design and develop end-to-end service architecture aligned with business and technical requirements. Produce service designs that meet operational, security, and supportability standards. Work closely with ...

will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring … accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private ...

Service Lead Up to £78,000| Manchester | Full Time | Onsite Please note: This role requires onsite attendance in Manchester, 5 days per week, and successful completion of BPSS and client security clearance checks. We are seeking an experienced IAM Service Lead to establish and lead a new Identity … Access Management service during a high-profile service transition. Key Responsibilities Create IAM Service Design and Target Operating Model (TOM) Lead service transition, knowledge transfer and shadowing activities Provide IAM service leadership and governance Manage KPIs, SLAs and service reporting Drive continuous improvement ...

Service Lead Are you the right candidate for this opportunity Make sure to read the full description below. Up to £78,000| Manchester | Full Time | Onsite Please note: This role requires onsite attendance in Manchester, 5 days per week, and successful completion of BPSS and client security clearance checks. … seeking an experienced IAM Service Lead to establish and lead a new Identity & Access Management service during a high-profile service transition. Key Responsibilities Create IAM Service Design and Target Operating Model (TOM) Lead service transition, knowledge transfer and shadowing activities Provide IAM service ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients : Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. Your ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients : Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. Your ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients : Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. Your ...

Service Design Architect Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect … join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Descripti on We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … diverse customer needs and drive significant va lue Design Tailo red Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our mana ged serv icesEngage with Clients: Attend customer meetings, present proposals, and build relationships with C-level executives ...