26 to 50 of 89 Service Design Jobs in England

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning of a post ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Position Summary As a Senior SOC Engineer, you apply deep technical expertise and leadership to the design, optimisation, and delivery of our security engineering services. You lead complex project work across onboarding, deployment, and service improvement, with a focus on scalable, secure, and efficient SOC infrastructure. … sales engagements and customer communications, while mentoring other engineers and contributing to internal capability development. Essential Roles & Responsibilities Platform Engineering Leadership – You lead the design and delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical services used across government, industry and the public. This … role is ideal for someone who can zoom out to see the whole service ecosystem, then zoom in to design practical improvements that work in the real world. Location: Kensington, London (hybrid) Start Date: January 2026 Duration: 3-6 months (potential to extend) Rate: <£400/day (inside ...

direction and strategy for this newly formed directorate, bringing together previously separate functions under this post. A background in business architecture and understanding of design, development and delivery at a management and oversight level would be ideal experience for this role. Overall purpose The Head of Technology Solutions will … lead the end-to-end design, development of the charity's digital and technology solutions. This role will be responsible for enterprise and solution architecture, UX and experience design, software development, and business analysis. The postholder will ensure that technology solutions are scalable, user-centred, aligned to charity ...

direction and strategy for this newly formed directorate, bringing together previously separate functions under this post. A background in business architecture and understanding of design, development and delivery at a management and oversight level would be ideal experience for this role. Overall purpose The Head of Technology Solutions will … lead the end-to-end design, development of the charity's digital and technology solutions. This role will be responsible for enterprise and solution architecture, UX and experience design, software development, and business analysis. The postholder will ensure that technology solutions are scalable, user-centred, aligned to charity ...

methodological knowledge , with the ability to select and apply a wide range of qualitative and quantitative techniques (e.g., usability testing, depth interviews, surveys, co-design sessions, diary studies) tailored to project needs. Strong consultancy skills , including building trusted client relationships, advising on research strategies, and influencing senior-level decisions. … senior stakeholders, facilitate workshops, and align multi-disciplinary teams. Demonstrated impact , supported by a portfolio or case studies showing how research informed successful product, service, or strategic outcomes. Mentorship capability , coaching and supporting junior researchers to develop their skills and confidence. Ethical research awareness , particularly when working with vulnerable ...

fully integrate a DevSecOps and Security-First culture. The Principal is a champion for ensuring security is prioritised from the outset, influencing the design and architecture of solutions to ensure they are secure by design. They lead by balancing speed and innovation with proactive risk management, ensuring that security … Ensure all aspects of delivery governance are met, focusing primarily on Agile frameworks. This includes managing stage gates, budgets, financial controls, steering group presentations, service design, and service transition as needed in hybrid or large-scale IT projects. Proactively identify, assess, and manage delivery risks and dependencies ...

Senior IT Service Manager £57,946, plus 28.97% employer pension contributions worth £16,787, hybrid working, flexible hours, and great work life balance. Put your stamp on the future of enterprise technology at DWP. Join us as a Senior IT Service Manager and lead the team behind assistive … make a tangible impact on how we deliver inclusive, innovative services at scale. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain ...

manages over £8.5bn on behalf of over 250,000 clients who have sought the powerful combination of an easy-to-use, adaptable investment service and market-leading human advice. J.P. Morgan Personal Investing offers investments and digital wealth management services direct to consumers. We have three writing teams: Marketing … Insights and Content Design. Content Design are responsible for our client experience across our web and mobile app, support articles and service emails, from the moment a client starts onboarding. Content Design is at the heart of this venture, helping ensure the client experience we create meets ...

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. Our clients realise measurable benefits in revenue, profitability and service, with multiples of return on investment, typically in-year. We enable future ways of working with AI and Automation, supporting our clients to completely rethink … shared values. Your Opportunity We are looking for an experienced Consultant with skills in Business Analysis. Skills or interest in User-Centred Service Design and experience in a technology-led environment are advantageous to this role. Technical development and delivery skills are not required for this role. ...

Adword Job Title: Service Transition Lead Location: Walton Park Portsmouth - 2 days a week Duration: 06 months contract Experience and knowledge 3 to 5 years experience in a similar IT Service Transition Change role managing change for business critical services Indepth experience in IT with a broad experience … Change Management underlying technologies and direct support of business services Experience of Service Design aspect including NFRs Support Models and OAT requirements Experience of document reviews including applying a Service focussed review of Technical Documents Experience of working in an outsourced environment particularly SIAM and also with ...

worked within a large fast paced environment - start up mentality - outstanding communication skills - Need to have experience in setting up/shaping designing/service Design/Support Models. Ideal candidate will have significant experience working in around EUC/Workplace as a Service Delivery/Service ...

/01/2026 Job Type: Contract - 12 months Company Introduction The IT Security Officer (ITSO) plays a dual role in governance and service management. This position ensures security compliance and risk management across the OpenShift migration program, while also overseeing critical IT services. Responsibilities include implementing security controls … managing infrastructure standards, and driving service strategy to support scalability, reliability, and compliance. Job Responsibilities/Objectives Security Governance and Compliance: Enforce security standards, review designs, and validate encryption and identity management. Risk Management: Identify, assess, and mitigate security risks throughout migration activities. Service Ownership and Strategy: Take ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … client assignments to understand the user experience and bring this to the table to ensure the best decisions can be made about how to design and deliver services. You will also define and develop the UX language at Triad to ensure our approach is industry-leading. Could ...

dedicated to solving real customer problems. Key Responsibilities: Creative Problem Solving: Utilize your creative thinking to simplify complex problems and create visually engaging solutions. Design Production Assets: Craft infographics, logos, and other design elements that enhance our digital presence. User Interface Design: Create captivating interfaces … mobile applications, making the mundane exciting. Digital Design System: Collaborate to scale and refine our digital design system, ensuring consistency and quality. Storytelling Mastery: Leverage storytelling techniques to help communicate effectively with our audience. Prototyping: Bring your designs to life using prototyping software, primarily Figma, along with Adobe ...

dedicated to solving real customer problems. Key Responsibilities: Creative Problem Solving: Utilize your creative thinking to simplify complex problems and create visually engaging solutions. Design Production Assets: Craft infographics, logos, and other design elements that enhance our digital presence. User Interface Design: Create captivating interfaces … mobile applications, making the mundane exciting. Digital Design System: Collaborate to scale and refine our digital design system, ensuring consistency and quality. Storytelling Mastery: Leverage storytelling techniques to help communicate effectively with our audience. Prototyping: Bring your designs to life using prototyping software, primarily Figma, along with Adobe ...

policy, ensuring business change requirements are identified early and incorporated into programme delivery. Influence national partners and policy leads to align regulatory processes with service delivery objectives, shaping joint guidance, SOPs and implementation frameworks. Translate programme goals into change outcomes for users, staff and partners. Provide senior-level steer … Bristol locations, we are only able to offer the role as home based. Job description Job responsibilities This role sits within the HRA Approvals Service directorate, which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications ...

policy, ensuring business change requirements are identified early and incorporated into programme delivery. Influence national partners and policy leads to align regulatory processes with service delivery objectives, shaping joint guidance, SOPs and implementation frameworks. Translate programme goals into change outcomes for users, staff and partners. Provide senior-level steer … Bristol locations, we are only able to offer the role as home based. Job description Job responsibilities This role sits within the HRA Approvals Service directorate, which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications ...

policy, ensuring business change requirements are identified early and incorporated into programme delivery. Influence national partners and policy leads to align regulatory processes with service delivery objectives, shaping joint guidance, SOPs and implementation frameworks. Translate programme goals into change outcomes for users, staff and partners. Provide senior-level steer … Bristol locations, we are only able to offer the role as home based. Job description Job responsibilities This role sits within the HRA Approvals Service directorate, which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications ...

policy, ensuring business change requirements are identified early and incorporated into programme delivery. Influence national partners and policy leads to align regulatory processes with service delivery objectives, shaping joint guidance, SOPs and implementation frameworks. Translate programme goals into change outcomes for users, staff and partners. Provide senior-level steer … Bristol locations, we are only able to offer the role as home based. Job description Job responsibilities This role sits within the HRA Approvals Service directorate, which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications ...

Qualification The Solutions Architect role at Impetus is critical, as we design cutting-edge solutions for some of the biggest global enterprises. Our SAs drive customer success by aligning business goals with IT services, software products, platforms, and infrastructure. They are creative problem solvers who collaborate closely with clients … role in helping customers make the right technology choices, ensuring both immediate and long-term success. The Skills You’ll Need: Experience in architecture & design and consulting services focused on enterprise solutions, data analytics platform, lake houses, data engineering, data processing, data warehousing, ETL, Hadoop & Big Data. Experience ...

digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver … development of new products and services by working alongside product teams and subject matter experts. Continuous Improvement: Identify and drive opportunities to improve service delivery, operational efficiency, and customer experience. Reporting: Produce clear reporting on performance, incidents, and trends for internal stakeholders and customers. Skills & Experience Strong experience ...