26 to 50 of 113 Service Design Jobs in England

Service Architect Location: UK Contract: ConsultantWork Setup: Remote Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse … skills, ambitions, and backgrounds.? The Role We have an exciting new opportunity for a Service Architect to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return ...

Service Architect Location: UK Contract: Consultant Work Setup: Remote Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with … diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Service Architect to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return ...

Main Purpose of Role Ensuring the controlled and efficient transition of IT services, end user computing (EUC) solutions, and business functions from design and project delivery into live service and operational support. Operating within the Support Services function, this role ensures that all new or changed technology services … transition of IT services, including End Point Management, Device Lifecycle Services, Collaboration Tools, and End User Support into steady state operations. • Develop and execute Service Transition Plans aligned with ITIL best practices, including risk, communication, and readiness components. • Work closely with Service Owners, Solution Architects, Project Managers ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

Service Designer, Sheffield, 6 month, £535-£540 day (Inside IR35) We're hiring an experienced Service Designer to help shape seamless, end-to-end digital experiences for a major client in the financial services Industry. This is a brilliant opportunity to influence how customers interact with digital services … inside IR35, Hybrid 3 days from home and 2 days in the Sheffield office. What you'll be doing Designing end-to-end service experiences across digital banking journeys Leading journey mapping, service blueprinting and identifying pain points across touchpoints Collaborating with Product, UX, Engineering and stakeholders ...

engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards … using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number of experienced User Researchers to work across these different projects. You will join established cross functional teams, you will lead and coordinate user research activities, ensuring ...

engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards … using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number of experienced User Researchers to work across these different projects. You will join established cross functional teams, you will lead and coordinate user research activities, ensuring ...

Service Designer - Central Government (Contract) Duration: 3 Months Rate: £400 - £450 per day (Inside IR35) Location: Remote with occasional travel to London We are seeking an experienced Service Designer to support a large UK Central Government department on an initial 3-month contract. This role is ideal … operating within GDS standards. The Role You will play a key role in shaping and improving public services, working collaboratively within multidisciplinary teams to design user-centred, end-to-end services. Key responsibilities include: Designing services within a large UK government organisation Applying service design principles across ...

management: Possess proven experience to lead the requirements gathering phase and ability to collect and manage the requirements by collaborating with various stakeholders. Solution Design: Support the Architects and Business teams in the design, build and QA of the solution to deliver the documented business processes. UI Development … stakeholders from various departments, including IT, finance, and operations, to gather requirements, understand business objectives, and ensure alignment between business goals and technology solutions. Service Design Support: Working closely with service design team to ensure smooth adoption and utilisation Team Leadership: Provide guidance and mentorship ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

drive momentum, strengthen governance, and ensure high-quality outcomes across: Customer Journey redesign (including Simpler Recycling CX) Website redesign on LocalGov Drupal AI service development pilots with strong human oversight Key responsibilities Orchestrate delivery across customer journeys, website and AI pilots-managing scope, critical path, RAID, sprint ceremonies … quality gates. Unblock and resource effectively: sequence work, identify gaps, commission specialist capacity, and drive decisions through governance. Lead service design practice: champion accessibility (WCAG), inclusion, assisted digital, user research and content standards. Govern AI pilots: run pragmatic test-and-learn cycles with ethical guardrails, DPIAs/EqIAs ...

helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute … expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About ...

decisions. Key Responsibilities: Discovery & Strategy: Understand user needs and pain points to create a content strategy that aligns with 2026 change goals. Evidence-Based Design: Create, test, and iterate content based on user research, data gaps, and service performance. End-to-End Integration: Collaborate with User Researchers, Product … Managers, and Policy leads to ensure content is baked into the service design from the start. Governance & Standards: Manage content life cycles and approvals across complex data services, ensuring all output meets the Government Service Standard. Performance Tracking: Use metrics (task completion, error rates, drop-offs ...

develop evidence-based, user-centred designs across NHS services. This fully remote , 6-month contract role focuses on creating inclusive, accessible, and strategically aligned design solutions that meet both user needs and organisational objectives. The Role As a confident and competent designer, you will make design decisions based … evidence, contribute to design concepts, and work collaboratively with teams to improve services. You will interpret research, iterate designs, and help embed user-centred practices across your team. Key Responsibilities Develop user-centred designs informed by research, analytics, and organisational outcomes. Apply iterative design principles and agile methodologies ...

programmes, the role has a permanent function in bridging clinical operations and digital services, ensuring digital solutions are designed, implemented, and optimised to meet service needs and improve patient outcomes. The role will ensure the safe and efficient identification, design and implementation of digital solutions that enhance care … Financial and/or Physical Resources Responsibility for Administration Responsibility for People who use our services Responsibility for Implementation of Policy and/or Service Developments Other Responsibilities Communication and Relationships Please refer to the Job Description for comprehensive information, including the digital transformation leadership expectations, clinical portfolio responsibilities ...

Service Designer (GDS) | Public Sector | SC Cleared Rate: Up to £560 per day (Inside IR35 - PAYE via Umbrella) Location: Remote (with occasional travel for research) Clearance: Active SC Clearance required We are seeking an experienced Service Designer to lead the end-to-end design of user-centred … complex public sector ecosystem. This role is pivotal in ensuring digital touchpoints align with policy intent while maintaining strict adherence to Government Digital Service (GDS) standards. The Role You will collaborate with multidisciplinary teams-including policy, product, and delivery-to map complex systems and identify pain points. You will ...

Service Designer (GDS) | Public Sector | SC Cleared Rate: Up to £560 per day (Inside IR35 - PAYE via Umbrella) Location: Remote (with occasional travel for research) Clearance: Active SC Clearance required We are seeking an experienced Service Designer to lead the end-to-end design of user-centred … complex public sector ecosystem. This role is pivotal in ensuring digital touchpoints align with policy intent while maintaining strict adherence to Government Digital Service (GDS) standards. The Role You will collaborate with multidisciplinary teams-including policy, product, and delivery-to map complex systems and identify pain points. You will ...

Title DV Cleared Service Transition Manager Location: Malvern Duration: 3-6 months with possible extension Rate: Up to £755 per day via an approved umbrella company Must be eligible and willing to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is hiring … Service Transition Manager to lead the smooth transition of new and evolving services into live environments. This role is pivotal in ensuring operational readiness, minimal disruption, and seamless handovers to support teams for complex programmes and projects. What you'll be doing: Act as SME and Service Design ...

Ready to shape the architectural vision that will power StepChanges next five years of digital transformation? Want to lead on modern service design and guide how SaaS, integration, and enterprise solutions come to life across a national charity? Excited by the chance to build a brand-new function … heart, andwerelooking for a Senior Solution Architectwhosexcited to shape that future. In this brand-new role,youllbring deep enterprise architectureexpertiseand solution-level insight to design modern services, guide complex integrations, and influence how SaaS products and workloads are delivered across the charity. Reporting into the Head of Architecture ...

Title: Service Delivery Manager/Technical Platform Owner Pay Rate: £554/Day- Inside IR35 Duration: 6 months Location: Telford/Remote We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. … operation of several forms platforms including: • gForms (Scala based solution) • iForms (Adobe Engagement Manager) • Livecycle and pdf (Adobe Engagement Manager) The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities: • formal documentation of the existing live service ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Services (GDS). You will play a key role in designing user-centred services, collaborating with multidisciplinary teams, and shaping the strategy for digital service transformation. Key Responsibilities * Coach and mentor other interaction designers, nurturing skill development and providing constructive feedback on their work * Champion user-centred design principles and communicate their value to a range of audiences and stakeholders * Understand and work within technical constraints that impact design decisions * Use extensive visual and interaction design knowledge to create usable, accessible and responsive user interfaces * Lead workshops, facilitate discussions, and support collaborative service design ...

researchers , supporting progression, performance, and wellbeing Setting standards, ways of working, and best practice across research teams Partnering with senior client stakeholders to influence service and policy decisions Translating complex research into clear, actionable insights that drive delivery Working closely with service designers, product managers, delivery leads … ability to balance quality, pace, and outcomes A genuine passion for inclusive, accessible, and evidence-led services Desirable: Experience working to the UK Government Service Standard and GDS practices Experience leading large-scale discovery and service transformation programmes Background in service design, experience design ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre … really love to hear from you Role Overview Owns the creation, structure, and quality of all internal and external knowledge content on our customer service platforms. The role ensures customers and colleagues can easily find clear, accurate information that supports self-serve, reduces contact, and improves overall experience. ...