26 to 50 of 303 Service Design Jobs in England

Service Architect - Public Sector £500-£550 Outside IR35 Hybrid Working - 1-2 days on site a week The Service Architect will be responsible for designing and documenting service architecture and processes that aligns with business objectives. The Service Architect will be required to work closely with the M365 Project Manager, Technical Architect, service delivery teams … and the wider stakeholder community. The Service Architect will ensure the new service model supports not only the new M365 services but the continuation of service for existing technologies within the estate. Key responsibilities To be responsible for the development and documentation of the ICT Service Strategy and associated service model roadmaps. Creation of Service Architectures that maximises the efficiency of all support scenarios whilst minimising the costs for Service Delivery To ensure that the ICT service architecture meets all the relevant industry/national standards and demonstrates consistency of design across all ICT related programmes and projects. To design all functional and technical aspects of a service for More ❯

sharing, and inclusion. Access to career development, training, and professional certification pathways. Flexible, hybrid working options with some travel to client sites as needed. Involvement in internal initiatives-from service design thinking groups to practice development and innovation campaigns. What You'll Do Important: Candidates must currently hold active SC (Security Clearance). Unfortunately, we cannot consider applicants … without this due to client requirements. In this role, you'll work end-to-end across the service design lifecycle-mapping journeys, facilitating ideation, creating future-state service concepts, and collaborating with delivery teams to turn insight into action. You'll be expected to: Lead or contribute to the full service design process, from discovery … to prototyping and delivery. Create service blueprints, user journeys, personas, and other design artefacts that communicate complexity clearly. Apply inclusive design and accessibility best practices throughout your work. Collaborate closely with researchers, developers, delivery managers, and stakeholders. Use design thinking to help clients reimagine and transform their services. Stay curious-asking why, challenging assumptions, and identifying More ❯

being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services … that are user-centred, equitable, sustainable and accessible, helping to identify and solve population scale problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve … policy in the same way you would a digital service. If you're not entirely sure how this works, talk to us! It's the vanguard of design in government and we want you to be in it. You won't be afraid to convince and show policy people a new way of working. You're able to evangelise More ❯

About The Role Hippo is recruiting for intermediate consultants in content design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from … an end to end service, and design content to meet those needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at … intermediate), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role. As an intermediate content design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that More ❯

About The Role Hippo is recruiting for intermediate consultants in content design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from … an end to end service, and design content to meet those needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at … intermediate), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role. As an intermediate content design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that More ❯

About The Role Hippo is recruiting for intermediate consultants in content design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from … an end to end service, and design content to meet those needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at … intermediate), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role. As an intermediate content design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that More ❯

About The Role Hippo is recruiting for intermediate consultants in content design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from … an end to end service, and design content to meet those needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at … intermediate), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role. As an intermediate content design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that More ❯

About The Role Hippo is recruiting for intermediate consultants in content design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from … an end to end service, and design content to meet those needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at … intermediate), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role. As an intermediate content design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that More ❯

contact us for more details! We don't just build technology. We build hope. Elekta is looking for a Lead level UX Researcher/Designer to join our global Design organisation and help us to lead the user experience and design strategy with user insights. Elekta's products enable the treatment of cancers with radiation therapy. Improving the … design and user experience of our products enhances the life and work of patients, oncologists and other healthcare professionals around the globe. The position will be based in either our Crawly, UK office or in our Helsinki, Finland Office. Design at Elekta At Elekta, UX Research synthesizes insights from aclinical team of physicians, radiation therapists, dosimetrists and physicists … and feeds these insights into product development, to ensure the clinical team can provide the best care for cancer patients. As a member of our multidisciplinary global design team, consisting of 26 professionals from the UK, US, Finland, and China, you will collaborate with experts in Industrial Design, UX Design, UX Research, and UX Development to create More ❯

Job Details: User Research & Service Design Lead Vacancy Name: User Research & Service Design Lead Vacancy No: VN577 Location: Location Here Employment Type: Fixed Term Contract Overview: We are seeking a talented and experienced User Research and Service Design Lead to join our team. In this role, you will be responsible for leading user research … initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing, and data analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to … define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment with business objectives and delivering measurable results. Develop and maintain user personas, journey maps, and other UX artifacts to guide the design process and ensure a user-centric approach. Drive the creation of service More ❯

Job Details: User Research and Service Design Lead Vacancy Name: User Research and Service Design Lead Vacancy No: VN715 Location: Location Employment Type: Contractor Basis: Fixed Term Duration Overview: We are seeking a talented and experienced User Research and Service Design Lead to join our team. In this role, you will be responsible for … leading user research initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing, and data analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and … stakeholders, to define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment with business objectives and delivering measurable results. Develop and maintain user personas, journey maps, and other UX artifacts to guide the design process and ensure a user-centric approach. Drive the creation of More ❯

Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. A requirement has been identified for a Service Design & Transition Lead to lead Service Design & Transition activities across a number of projects The Service Design & Transition Lead will be a key member … of the programme/project team, working closely with other areas of IT and the business as required. Line-management will be into the process owner, (Principal, Service Design & Transition) and the successful applicant will be expected to represent the Service Design & Transition function/team within the projects they are working on, as well as … liaising with other areas of IT including operational teams and Service Management. The successful candidate will be given a broad remit to deliver, with autonomy to shape the role while meeting high-level objectives and managing key stakeholders. Objectives: Lead Service Design and Transition activities across IT projects and programmes, as directed; Produce Service Design More ❯

Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. A requirement has been identified for a Service Design & Transition Lead to lead Service Design & Transition activities across a number of projects The Service Design & Transition Lead will be a key member … of the programme/project team, working closely with other areas of IT and the business as required. Line-management will be into the process owner, (Principal, Service Design & Transition) and the successful applicant will be expected to represent the Service Design & Transition function/team within the projects they are working on, as well as … liaising with other areas of IT including operational teams and Service Management. The successful candidate will be given a broad remit to deliver, with autonomy to shape the role while meeting high-level objectives and managing key stakeholders. Objectives: Lead Service Design and Transition activities across IT projects and programmes, as directed; Produce Service Design More ❯

Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. A requirement has been identified for a Service Design & Transition Lead to lead Service Design & Transition activities across a number of projects The Service Design & Transition Lead will be a key member … of the programme/project team, working closely with other areas of IT and the business as required. Line-management will be into the process owner, (Principal, Service Design & Transition) and the successful applicant will be expected to represent the Service Design & Transition function/team within the projects they are working on, as well as … liaising with other areas of IT including operational teams and Service Management. The successful candidate will be given a broad remit to deliver, with autonomy to shape the role while meeting high-level objectives and managing key stakeholders. Objectives: Lead Service Design and Transition activities across IT projects and programmes, as directed; Produce Service Design More ❯

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. Our clients realise measurable benefits in revenue, profitability and service, with multiples of return on investment, typically in-year. We enable future ways of working with AI and Automation, supporting our clients to completely rethink how they operate. As a technology agnostic solutions partner, we … realised across our client portfolio and vertical sectors is attributable to the work ethic of our team, our commitment to partnership and our shared values. Your Opportunity The Analysis & Design practice at Robiquity includes the skillsets of Business Analysis and User-Centred Design. For this role, we are looking for an experienced Service Design Consultant with experience … in a technology-led consulting environment. As a Service Design Consultant at Robiquity your role is focused in two areas: Project delivery – you will work with minimal supervision and as part of multi-disciplinary project teams to understand user types, needs and wants, and to assess how these are being met by existing products, services, and experiences. You More ❯

Fimatix are a leading Software Consultancy who specialise in working with HM Government. One of our HM Government clients has tasked us to recruit a number of IT Service Managers on a contract basis. This contract role is INSIDE IR35 and requires you to have current SC Clearance. We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading IT service management. … into principles, capabilities and a coherent architecture. The candidate will have IT consulting experience or have worked for a system integrator in the public sector. Key Responsibilities Lead the Service Transition workstream for strategic IT projects, ensuring alignment with both business and technical requirements. Develop and deliver comprehensive Service Designs, integrating enterprise standards, business needs, and third-party More ❯

Fimatix are a leading Software Consultancy who specialise in working with HM Government. One of our HM Government clients has tasked us to recruit a number of IT Service Managers on a contract basis. This contract role is INSIDE IR35 and requires you to have current SC Clearance. We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading IT service management. … into principles, capabilities and a coherent architecture. The candidate will have IT consulting experience or have worked for a system integrator in the public sector. Key Responsibilities Lead the Service Transition workstream for strategic IT projects, ensuring alignment with both business and technical requirements. Develop and deliver comprehensive Service Designs, integrating enterprise standards, business needs, and third-party More ❯

Fimatix are a leading Software Consultancy who specialise in working with HM Government. One of our HM Government clients has tasked us to recruit a number of IT Service Managers on a contract basis. This contract role is INSIDE IR35 and requires you to have current SC Clearance. We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading IT service management. … into principles, capabilities and a coherent architecture. The candidate will have IT consulting experience or have worked for a system integrator in the public sector. Key Responsibilities Lead the Service Transition workstream for strategic IT projects, ensuring alignment with both business and technical requirements. Develop and deliver comprehensive Service Designs, integrating enterprise standards, business needs, and third-party More ❯

Service Designer (Must hold current SC) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten … delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. About the Role: We are seeking a highly skilled Service Designer with SC clearance and strong GDS (Government Digital Service) experience to join our team. You will work on high-profile government projects, designing end-to-end services that meet user needs while … aligning with government digital standards. Key Responsibilities: Lead service design activities across the full service lifecycle, from discovery to live. Conduct user research and collaborate with User Researchers, Content Designers, and Interaction Designers to create user-centred services. Develop service maps, blueprints, and process flows to visualise and improve user journeys. Work closely with policy, operational More ❯

Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As an Experience Design Senior Associate in Global Banking, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams … industry and JPMorgan Chase's systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. Job responsibilities Solve problems. Concept and execute elegant design solutions, that respond to … designs based on feedback. Create click-through prototypes, presentations, and storyboards to showcase product vision and get buy-in from key stakeholders. Apply strong knowledge of information architecture, interaction design, and data-driven analysis to create user-centric designs that enhance navigation, findability, and overall user satisfaction. Collaborate with cross-functional teams of designers, product managers, engineers, researchers, subject More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

progress through channels including blogs, demos and stakeholder meetings. As a Product Manager at GDS you'll: work with multiple stakeholders across organisations, including business analysts, technical, delivery and design teams develop an expert understanding of the users' needs and champion these in the delivery of your product define, explain and iterate a product vision that is compelling to … different phases of the product lifecycle, from discovery, through development, delivery and continuous improvement, to retirement thorough understanding of a variety of disciplines involved in digital delivery, including engineering, service design, performance analysis and user research, developed through working in multidisciplinary teams experience of engaging with users and using qualitative and quantitative data to identify how their needs … supporting users There are many benefits of working at GDS, including: flexible hybrid working with flexi-time and the option to work part-time or condensed hours a Civil Service Pension with an average employer contribution of 28.97% 25 days of annual leave, increasing by a day each year up to a maximum of 30 days an extra day More ❯