76 to 100 of 128 Service Design Jobs in England

Digital Product & Development function, focused on replacing Legacy systems, improving customer journeys, and ensuring alignment with major council-wide programmes including telephony transformation and service redesign. This role supports a high-priority area of the organisation and is offered on an initial 6-month contract, with strong potential … product requirements, user stories, and actionable backlogs. Stakeholder & Cross-Functional Collaboration Work closely with Customer Services, the Register Office, ICT, and programme teams to design and deliver improved services. Build strong relationships with service managers and technical teams across the council and shared service environments. Coordinate communication ...

experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services. Strong working knowledge of GDS standards, GOV.UK design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding … with evidence. Desirable Experience contributing to discovery, alpha, beta, and live phases. Familiarity with prototyping tools (e.g., Figma, Sketch, or similar). Understanding of service design principles. Experience working with technical teams on APIs, workflows, or back-end processes Reasonable Adjustments: Respect and equality are core values ...

full of opportunities to turn today’s challenges into tomorrow’s solutions. Job Description Becoming part of the UK team in our Data & AI Service Line will present new opportunities for you to make a positive impact as we embark on securing major projects with our top international clients. … tailor advisory engagements to aid with some of their most complex data-related challenges , and as a result, we are growing our Data & AI service line to be able to respond to the increasing breadth and complexity of data-driven transformation initiatives Whilst we work across different sectors ...

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. Our clients realise measurable benefits in revenue, profitability and service, with multiples of return on investment, typically in-year. We enable future ways of working with AI and Automation, supporting our clients to completely rethink … Your Opportunity We are looking for a Principal Consultant with 5+ years experience and skills in Business Analysis. Skills or interest in User-Centred Service Design and experience in a technology-led environment are advantageous to this role. Technical development and delivery skills are not required for this ...

BENEFITS Day rate £375-£450 Flexible working with minimal onsite (once per fortnight in Newcastle) Work on meaningful, government digital services Collaborative multidisciplinary design environment Opportunity to influence service design and accessibility standards THE CONTENT DESIGNER ROLE As a Content Designer , you will create clear, concise … SKILLS Active SC clearance Proven experience as a Content Designer within government or public sector environments Strong understanding of GOV.UK style guide and content design principles Experience working with CMS or government publishing tools Ability to translate complex information into clear, user-friendly content Experience supporting or interpreting user ...

BENEFITS Day rate £375–£450 Flexible working with minimal onsite (once per fortnight in Newcastle) Work on meaningful, government digital services Collaborative multidisciplinary design environment Opportunity to influence service design and accessibility standards THE CONTENT DESIGNER ROLE As a Content Designer , you will create clear, concise … SKILLS Active SC clearance Proven experience as a Content Designer within government or public sector environments Strong understanding of GOV.UK style guide and content design principles Experience working with CMS or government publishing tools Ability to translate complex information into clear, user-friendly content Experience supporting or interpreting user ...

Infrastructure Security Service Delivery Lead 6 month contract Inside IR35 Hybrid - 1 day per week in Bracknell Our top retail client are looking for an Infrastructure Security Delivery Lead to join them on a contract basis. This role is needed to spearhead critical programmes across Security, Network, and Data … driving strategic infrastructure transformation. Key Responsibilities: Lead the delivery of a ZTNA VPN replacement project, ensuring performance, stability, and security across the enterprise. Govern service delivery across multiple vendors and managed service providers, ensuring alignment with SLAs, KPIs, and contractual obligations. Build and maintain strong relationships with internal ...

objectives. Key Responsibilities Own and manage the product backlog, ensuring it is prioritised effectively to deliver maximum value. Work closely with Scrum teams (engineering, design, delivery managers, and analysts) to deliver product increments. Define and communicate product vision, goals, and roadmap aligned with organisational priorities. Collaborate with stakeholders across … business, technology, and operational teams to gather requirements and shape solutions. Ensure user needs are central to product development, working with user research and service design where appropriate. Translate complex requirements into clear product features and user stories. Facilitate backlog refinement, sprint planning, and product demonstrations. Use data ...

This is a fantastic opportunity to work as an Service Designer on a long term contract, inside IR35, on a remote basis. The key skills required for this Service Designer role are: Service design Create frameworks to validate and scale AI solutions enable a consistent … across the business from sand pit to production If you do have the relevant experience for this Infrastructure Service Designer role, please do apply. ...

Lead Service Designer-SC Cleared-Secure Platforms If you think you are the right match for the following opportunity, apply after reading the complete description. Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government … work for our cure government. The Lead Service Designer will be tasked with providing management of the service design function, guiding teams and stakeholders xkybehq to deliver secure, scalabl Please click on the apply button to read the full job description ...

with the wider team and with our customers. What you will do as a Senior Solutions Architect Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute … divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...

with the wider team and with our customers. What you will do as a Senior Solutions Architect Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute … divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

Telephony Transformation Programme plan. Support discovery activities, site audits, and data gathering for migration planning. Work with suppliers, network teams, and managed service partners during design and implementation. Support cutover planning, dress rehearsals, pilot rollouts, and phased site migrations. Ensure delivery aligns to service design, security ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect 🌱 Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design) Collaborate closely with Engineering teams, often taking a lead SME role to define vision and establish ...

presentations, and proposals. Collaborate as part of cross‐functional delivery teams to address client needs, supporting colleagues at all levels. Participate in the design, facilitation, and documentation of workshops. Contribute to project tasks such as requirements gathering, data analysis, process mapping, synthesis, and solution design. Support the maintenance … Target Operating Models (training provided). Basic understanding of business process mapping and requirements gathering. Skills including problem solving, research, analysis, and solution design are all considered relevant and transferable. Interest in service‐design methodologies, digital transformation, AI solutions, technology adoption, and change management. Strong written ...

Product Manager to lead key customer-facing digital journeys across web and mobile. You will shape product direction, prioritise delivery, and work closely with design, engineering, data, and business stakeholders to deliver measurable improvements for customers and the business. This is a hands-on role for someone comfortable working … backlog for a defined digital product area Identify customer and business problems and translate them into clear product opportunities Work cross-functionally with engineering, design, CX, and data teams to deliver outcomes Prioritise work based on value, effort, risk, and feasibility Use insight and data to improve self-serve ...

validate assumptions and define future-state processes. Producing high-quality BA artefacts Including process maps (using Business Process Model Notation or Unified Modeling Language), service design outputs, as-is/to-be analysis and acceptance criteria. Managing and refining backlogs, ensuring requirements are prioritised, understood and ready ...

plan, manage and execute complex work within time, cost and quality constraints, while ensuring compliance with established governance frameworks and Secure by Design principles. Working within upper-tier secure government environments, you'll engage with senior stakeholders, lead multidisciplinary teams and champion user-centred, accessible and secure service … implications clearly and confidently. Ensure alignment with internal programme governance frameworks and contribute to business cases, assurance reviews and formal reporting. Lead preparation for service assessments and internal governance boards. Champion user needs, accessibility and good service design throughout the full project lifecycle. Collaborate with user researchers ...

Central Government client is looking for a Portfolio Director to lead the strategic oversight and delivery of the Service Transformation portfolio across their services. This role ensures alignment with organisational priorities, drives efficiency, and delivers improved outcomes for citizens, businesses, and the environment. The Portfolio Director will … practice in portfolio governance, change management, benefits realisation, and stakeholder engagement across the organisation. What you will lead: Strategic direction and governance of the service transformation portfolio Maturing PMO practices: planning, prioritisation, reporting, assurance Senior leadership of the CMO and change management standards Portfolio performance, risk management, and benefits ...

Contribute to divisional and business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach architects and engineers, raising capability across the technical community. Represent the organisation at senior customer forums, technical boards, and industry … events. Support business development activities, including technical design, bids, and proposal development. Champion best practice, reuse, and model-based design approaches across the architecture community. Essential Experience Proven experience in system and service architecture within one or more domains (infrastructure, applications, data, networking, cloud). Knowledge ...

will: * Develop technology strategies, roadmaps and architectural artefacts (HLDs, blueprints, target states) that guide enterprise and regulatory platforms.* Lead architectural governance, presenting at design forums and ensuring alignment with Bank-wide standards.* Shape secure data architectures across Azure services, including ingestion, validation, modelling and metadata design.* Partner with stakeholders … Architect include: * Experience within regulated environments or large-scale financial services architecture.* Familiarity with EA frameworks including TOGAF, SAFe or Zachman.* Exposure to UX, service design or user-facing workflow optimisation.* Background in operational resilience, service continuity or hybrid architecture patterns.* Integration with enterprise data platforms, analytics ...

thrives in pre-sales, solution leadership, and shaping commercially competitive technology propositions. The Opportunity As the senior technical lead across major bids, you'll design and govern advanced digital, data and AI architectures — ensuring they are scalable, deliverable, and positioned to win. You’ll work closely with Growth, Service Design, and senior stakeholders to craft innovative, cloud-native, data-driven solutions that demonstrate real measurable outcomes. What You’ll Be Doing Solution Leadership Lead end-to-end architecture design for strategic bids (cloud, data, AI, automation). Translate business and outcome requirements into clear, integrated technical ...

model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … Providing expert direction on security technologies, control effectiveness, logging/monitoring, and vulnerability management priorities. Setting clear security expectations and driving cultural change across service owners, technical teams and leadership groups. Developing and maintaining cyber policies, standards and evidence based reporting. This is a hands‐on leadership role where ...

model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … Providing expert direction on security technologies, control effectiveness, logging/monitoring, and vulnerability management priorities. Setting clear security expectations and driving cultural change across service owners, technical teams and leadership groups. Developing and maintaining cyber policies, standards and evidence based reporting. This is a hands-on leadership role where ...