551 to 575 of 613 Support Engineer Jobs in England

free to reach out and apply today! Responsibilities: Act as a key escalation point for complex 1st Line issues, taking ownership of incidents through to resolution Provide hands-on support across servers, switches, firewalls, and other core infrastructure Work within defined SLAs and maintain high-quality ticket documentation Escalate issues to 3rd Line and Professional Services teams when necessary … Contribute to internal documentation and support knowledge sharing within the team (Desirable) Assist in scripting or automation tasks using PowerShell Desired Experience: Proven experience in a 2nd Line Support role within an MSP or similar fast-paced IT environment Strong knowledge of Microsoft 365, Windows environments, and exposure to Azure or AWS Confident working with hardware: servers, switches More ❯

Field Engineer/On-Site Support - West Sussex | £32,000-£40,000 DOE | Travel Required We're looking for a proactive and customer-focused Field Engineer/On-Site Support Technician to join our growing team in West Sussex . If you're confident working independently, solving on-site IT issues, and providing hands-on support … of clients, this role is for you. As part of a leading IT services provider, you'll be working across various client sites to deliver installations, troubleshooting, and hardware support - so a full UK driving license and willingness to travel is essential. ??? Key Responsibilities: Deliver on-site support and maintenance for client IT systems, hardware, and infrastructure Diagnose … internal teams to ensure high-quality service Travel regularly across West Sussex and occasionally beyond, with expenses covered ? What We're Looking For: 2-4+ years of IT support experience, including field-based or on-site work Solid understanding of Windows OS, desktop/laptop hardware, printers, networking basics Strong troubleshooting skills and a methodical approach to diagnostics More ❯

Our Global client is looking for Server Support Engineers to be based on-site in Oxford . The working shift pattern is 4-days, 4 Off, 4-nights, 4 Off (8-8) shift pattern. Please note that ONLY candidates who are UK/Dual citizens, Pre-settled or Settled Status, or ILR (Indefinite Leave to Remain) can apply for … this role. Any other type of work status (Post Study, Skilled Worker, or Dependant Visas) will be NOT considered Candidates should be primarily a good all-round technical engineer, with a focus on Microsoft-based systems. Key Responsibilities Provide BAU infrastructure support for production systems running on Microsoft technologies Investigate and resolve infrastructure alerts generated by monitoring tools … PRTG, Pingdom) Track, document, and manage issues via Jira and Zendesk (system-generated tickets) Perform regular patching, updates, and maintenance to ensure stability and security Support and escalate issues in line with internal procedures and SLAs Collaborate with a team of engineers working in shifts to maintain 24/7 coverage Essential Skills/Experience Skilled in supporting infrastructure More ❯

Internal Engagement Survey results of 4.4/5 . Discover Genetec's work environment and lively culture in this video ! The team: We are a community of Technical Support engineers who are committed to satisfy customer needs throughout the EMEA region - a scope encompassing 15+ countries. You will collaborate closely with your colleagues across Sales, R&D, Professional Services … etc., to help provide great service to our customers and support our relationships throughout the region. What your day will look like: Understand Genetec's service contract levels Respond and ensure timely resolution of customer technical issues Represent the image of our company and build trust with customers Perform occasional on-site technical services Write technical documents and articles … recurring incidents Escalate customer issues through the appropriate channels About you: We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role Degree in Computer Science, Electronics, or equivalent experience Capability to analyze, troubleshoot, and take decisions on a course of More ❯

Job Title: Lead App Support DevOps Engineer Contract: ASAP to September 2025 Possibility to extend Location: Predominantly remote working - requirement to work in Corsham or Whittington as required Clearance: SC required Day rate: £527 Inside IR35 Previous experience and skillset: Experience of running a small team of app support engineers Demonstrable knowledge and preferably certification in ITIL More ❯

setups, end user training when necessary Analyse basic business needs and recommend ways to optimize PC hardware/resources in achieving business objectives. Provide essential online security advice and support Progression of larger scope EUC initiatives/projects (e.g. Laptop Refreshes, Office365 implementation) Support of implementation and operation of Audio-visual systems within offices Categorize and record reported … computer rooms and working areas in an organized, safe and professional manner Monitor computer systems and network services, hardware and software; recognise and escalate potential problems to management for support and problem identification Escalate unresolved problems if needed to a higher level of support What experience you'll bring: Advanced Windows troubleshooting skills and debugging preferred. Must be … Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to More ❯

s needs. Confirm that delivered fixes really address the original concern. Contribute to documentation and knowledge base articles. You Must Have 5+ years of experience in an engineering or support related role. Experience working directly with customers in a technical setting (preferably SaaS). Customer support experience ideally in the monitoring, observability, or data pipeline space. Experience with … direct experience. AWS, Azure, or GCP Cloud Certification(s). Modern programming language familiarity and experience. What you will achieve In your first 30 days, you'll shadow other Support team members. You'll learn about our product, our customers, our current support tools, and see a day in the life firsthand. After 30 days, you'll start … to take ownership of customer cases, and work with the rest of the Support team to resolve any issues encountered. After 90 days you will be the primary point of contact for a cross section of customer issues. Location Remote, but must be located in UK, Netherlands, or Denmark Your team Reporting to Tom Walker, Head of Customer Support More ❯

Job summary Our Service Operations Team are looking for an ICT Service Operations Centre (SOC) Engineer to join their team. The successful candidate will be a passionate and dedicated individual who will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for every one of our customers. The ideal candidate will demonstrate … faults on supported equipment throughout the organisation. Main duties of the job The post holder will work with the ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability to demonstrate a logical approach to diagnosing and resolving technical faults on supported … equipment throughout the organisation. The post holder will be a member of a team providing technical support to users of Innovates ICT services hardware and software About us As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff More ❯

similar applications, ensuring its smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. As an Application Specialist within the Information Technology department your primary responsibilities will include: Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently. Support the design, development and implementation of Data Management strategies for Fenergo. Provide ongoing system administration, troubleshooting, and issue resolution. Conduct regular system maintenance, including updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration … efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision More ❯

is an exciting opportunity for a candidate that is keen to develop their career within IT. Working in a small team, you will provide first and second line IT support to the business’ clients.Please note that this role offers remote working however occasional travel into Central London will be required for client visits/meetings so you will need … Office 365 and Windows, macOS experience is desirable.The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune, ScreenConnect, NinjaOne, Mosyle, CodeTwo and More ❯

is an exciting opportunity for a candidate that is keen to develop their career within IT. Working in a small team, you will provide first and second line IT support to the business' clients. Please note that this role offers remote working however occasional travel into Central London will be required for client visits/meetings so you will … and Windows, macOS experience is desirable. The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune, ScreenConnect, NinjaOne, Mosyle, CodeTwo and Symantec More ❯

tech expert in a thriving Managed Services Provider? Our client—a fast-growing, agile MSP based in Bracknell —is on the hunt for a hands-on, proactive 3rd Line Engineer to lead from the front and elevate the team. You will: Take ownership of complex escalations , diving deep into Windows, networking, cloud, and infrastructure troubleshooting. Lead and mentor junior … and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading and mentoring other engineers. Excellent working knowledge of Microsoft stack, virtualization, backups, and security. Strong customer-facing communication skills More ❯

the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A … Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and … cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. More ❯

We are looking for keen and capable digital support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds … relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. Providing data, software and hardware, our tight-knit, dynamic team has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. You … will get the chance to develop your technical skills and help us to improve and mature our support systems as you go. You’ll also work closely with our varied and global customer base – you’ll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You’ll Do Provide technical More ❯

relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. EarthSense EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real-time sensor data and actionable … unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. We are looking for keen and capable technical support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. You will get the chance to … develop your technical skills and help us to improve and mature our support systems as you go. You'll also work closely with our varied and global customer base - you'll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You'll Do Provide technical support for EarthSense's More ❯

Our client is looking for a number of Customer Support Engineers to join their team on a six month initial contract, working fully remotely. The role will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on GE ADMS More ❯

mobile devices, and cloud calling software, ensuring a seamless experience for end users. This role requires a strong understanding of Microsoft Windows OS and MS Office Products. Responsibilities Provide support for M365 related issues, including troubleshooting Outlook, mobile device setups, and SharePoint/OneDrive sync. Troubleshoot and set up Cisco Cloud Calling software such as Webex and Jabber, including … headset and voicemail configurations. Deploy and provide support for end user computing, including Microsoft Windows OS and MS Intune. Assist users with hardware setup, including laptops, docks, headsets, and other peripherals. Install additional software and drivers on endpoints and resolve any related issues. Provide detailed troubleshooting information for escalated issues across M365, Cisco Cloud Calling, and end user computing. More ❯

Selling Partner Identity Verification (SPIV) team ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support this mission through providing a secure and accurate Identity verification platform. Identity verification is becoming a critical component to protect our customers from bad actors and provide fast and … the fix for internally developed code (JAVA), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems. Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services. Work on operations and maintenance driven coding projects, primarily in Java, Python, or shell … scripts, AWS, web technologies projects. Software deployment support in staging and production environments. Develop tools to aid operations and maintenance. System and Support status reporting. Ownership of one or more Digital products or components. Customer notification and workflow coordination and follow-up to maintain service level agreements. Work with support team for handing-off or taking over More ❯

you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business - and our Customer Success … Services (CSS) team supports over 6,000 companies around the world If you have a passion for innovation in delivering service excellence with a background in SaaS Application support, we want you on our team! UK SC is required but don't disclose the fact you have SC until requested by Oracle Security Admin team. Who is Oracle Customer … operation of their most critical business processes on Oracle environments. Thousands of domain experts around the world assist and guide customers toward their business goals. Oracle CSS provides tailored support and guidance throughout the Oracle Cloud Applications usage to meet customers' business objectives. We, the CSS, are expanding the team in the UK to help manage, support and More ❯

Rate: 25.15 per hour Start date: October Location: On site Clearance Required: SC Clearance (Active) Job Summary: We are seeking a reliable and detail-oriented Device Refresh Technician to support a large-scale IT hardware refresh project. The successful candidate will work under the direction of the Contractor Engineer and Site Manager to ensure the smooth execution of … device migrations, user support, and inventory management. This role is ideal for someone with strong organisational skills, a methodical approach, and experience in IT hardware handling. Key Responsibilities: Clinic Setup:Prepare and set up the Refresh Clinic area as per project requirements. Device Handling & Logistics: Transport devices between on site storage and the Refresh Clinic. Collect old devices from … under supervision. Perform laptop refresh tasks as instructed. Workflow & Issue Management: Update the contractor's workflow management system at each relevant stage. Promptly report any issues to the Contractor Engineer and Site Manager. Escalate unresolved issues to the on site Post-Migration Support Engineer. Inventory & Stock Control: Conduct daily manual stock checks and report findings. Package returned devices More ❯

Rate: £25.15 per hour Start date: October Location: On site Clearance Required: SC Clearance (Active) Job Summary: We are seeking a reliable and detail-oriented Device Refresh Technician to support a large-scale IT hardware refresh project. The successful candidate will work under the direction of the Contractor Engineer and Site Manager to ensure the smooth execution of … device migrations, user support, and inventory management. This role is ideal for someone with strong organisational skills, a methodical approach, and experience in IT hardware handling. Key Responsibilities: Clinic Setup:Prepare and set up the Refresh Clinic area as per project requirements. Device Handling & Logistics: Transport devices between on site storage and the Refresh Clinic. Collect old devices from … under supervision. Perform laptop refresh tasks as instructed. Workflow & Issue Management: Update the contractor's workflow management system at each relevant stage. Promptly report any issues to the Contractor Engineer and Site Manager. Escalate unresolved issues to the on site Post-Migration Support Engineer. Inventory & Stock Control: Conduct daily manual stock checks and report findings. Package returned devices More ❯

needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Support and Test Engineer Job Location - Tewkesbury Job ID - 25324 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique … in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve As the Support and Test Engineer you will have experience in the Assembly, Test and Repair of multi … portfolio Defence equipment. You will report to the Customer Services Support Team Leader, your primary role is to successfully execute the best practice on-time, on-cost and on-quality execution of all CS Repairs activities. To succeed in this role, you shall be outcome and Customer focused, ideally experienced with the Maintenance, Repair and Overhaul (MRO) of high More ❯

Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams. Your new role You will play a key role as part of the technical infrastructure … expected to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment. What you'll need to succeed Prior experience support in a service desk environment More ❯

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for … benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class … manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be More ❯

you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business - and our Customer Success … Services (CSS) team supports over 6,000 companies around the world If you have a passion for innovation in delivering service excellence with a background in SaaS Application support, we want you on our team! UK SC is required but don't disclose the fact you have SC until requested by Oracle Security Admin team. Who is Oracle Customer … operation of their most critical business processes on Oracle environments. Thousands of domain experts around the world assist and guide customers toward their business goals. Oracle CSS provides tailored support and guidance throughout the Oracle Cloud Applications usage to meet customers' business objectives. We, the CSS, are setting up a new TEAM in the UK to help manage, support More ❯