Senior IT Support Analyst
- Hiring Organisation
- Willow Communications
- Location
- NN4, Hardingstone, West Northamptonshire, Northamptonshire, United Kingdom
- Employment Type
- Permanent
ABOUT THE ROLE Willow Communications supports the Windows PCs, media players, software and AV systems that keep entertainment running in venues across the UK. We’re looking for an experienced IT support professional who can investigate unfamiliar faults, make sense of the evidence and take responsibility for getting systems … interview process also includes a short practical troubleshooting exercise. WHAT YOU'LL DO Diagnose and resolve complex first- and second-line incidents across Windows, networking, media players, AV hardware and third-party software. Investigate faults methodically, test possible causes and use the results to determine your next steps. ...