1 to 25 of 67 Service Delivery Jobs in Hampshire

IT Service Delivery Manager (Defence)

Location
Farnborough, England, United Kingdom
seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical … expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic ...

Service Delivery Manager

Hiring Organisation
Nomios
Location
Basingstoke, Hampshire, United Kingdom
Salary
£ 80 K
help secure and connect their digital infrastructures. In support of our rapid and continued UK growth, we are currently seeking a Service Delivery Manager to join our fast-growing Services team and ensure customer excellence. This is a fantastic opportunity to grow your career in the Network … Cyber Security space, with a company that values its people and offers opportunities for development. Your role as Service Delivery Manager As Service Delivery Manager, you will be responsible for the end-to-end customer experience for the services we deliver, serving as the customer ...

Senior Technical Account Manager & IT Service Delivery Manager

Location
Farnborough, England, United Kingdom
Description:Senior Technical Account Manager & IT Service Delivery ManagerLocation: Hampshire (site-based role)Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role … customers, and our business—and we are dedicated to supporting all employees to achieve their full potentialThe RoleThis Senior Technical Account Manager & IT Service Delivery Manager role is a strategic leadership position responsible for owning the complete customer relationship and service delivery for critical defence/ ...

Service Delivery Lead

Hiring Organisation
Unum Group
Location
Basingstoke, Hampshire, United Kingdom
Salary
£ 80 K
international Unum Group, we’re on a collective mission to help the working world thrive.The roleWhat will you be doing Purpose: The Lead Service Delivery Manager is accountable for the end-to-end delivery and performance of a portfolio of IT services, ensuring they meet business expectations … contractual commitments, and strategic outcomes.Operating without direct line management responsibility, this role takes full ownership of service performance across multiple internal teams and third-party suppliers, acting as the single point of accountability between the business and IT.The role requires strong leadership through influence, the ability to operate with ...

Service Delivery Manager

Hiring Organisation
CBSbutler
Location
Southampton, Hampshire, United Kingdom
Salary
£ 80 K
title: Service Delivery ManagerLocation: Romsey/Hybrid - typically 2 days per week onsiteSalary: 85,000-95,000Bonus: up to 6%Candidates must be willing and eligible to undergo SC and DV security clearanceWe're looking for an experienced Service Delivery Manager to join a growing Defence … National Security organisation in Romsey, taking ownership of the delivery and ongoing support of complex, high-value products and systems for UK and international customers.This is a genuinely customer-facing, commercially focused Service Delivery role ideal for someone who thrives at the intersection of customers, engineering, suppliers ...

Service Delivery Manager

Hiring Organisation
CBSbutler Holdings Limited
Location
Romsey, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£95,000
title: Service Delivery Manager Location: Romsey/Hybrid - typically 2 days per week onsite Salary: £85,000-£95,000 Bonus: up to 6% Candidates must be willing and eligible to undergo SC and DV security clearance We're looking for an experienced Service Delivery Manager … join a growing Defence and National Security organisation in Romsey, taking ownership of the delivery and ongoing support of complex, high-value products and systems for UK and international customers. This is a genuinely customer-facing, commercially focused Service Delivery role ideal for someone who thrives ...

Service Delivery Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

DV-Cleared Service Delivery Director — UK Travel & Growth

Location
Basingstoke, England, United Kingdom
Experis - ManpowerGroup is seeking a Service Delivery Director to oversee service delivery across multiple customer contracts with a focus on growth opportunities and continuous improvement. This role involves managing financial governance, leading service teams, and ensuring high-quality service delivery standards. Ideal candidates … should have experience in service delivery management, MoD customer knowledge, and familiarity with ITIL and agile methodologies. The position is based in Basingstoke with regular travel to London and Corsham. #J-18808-Ljbffr ...

Senior Service Delivery and Complaints Executive

Hiring Organisation
Workshop Recruitment
Location
Portsmouth, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
Senior Service Delivery and Complaints Executive Fully Remote | £30,000 | Full-Time, Sunday–Thursday or Tuesday to Saturday 9am – 6pm| Temp to Perm Are you a Senior Service Delivery Consultant with 3–4 years’ experience investigating escalated or Stage 2 complaints and making balanced, evidence-based … decisions? A growing technology-led business is looking for an experienced complaints professional to join its Service Operations team. You will take ownership of complex complaints from investigation through to resolution, ensuring decisions are fair, clearly justified and supported by policy. This Senior Service Delivery and Complaints ...

Service Management Lead (DV Cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£50,000
Service Management Lead (DV Cleared) Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service ...

Service Delivery Manager

Hiring Organisation
Hays
Location
Southampton, Hampshire, United Kingdom
Salary
£ 45 K
Floor, Clockwise, Mountbatten House, Grosvenor SquarePhone: 01202 048 614Email: amy.joyce@hays.comYour new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives.Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation’s technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned ...

Product Owner HRSD ServiceNow

Hiring Organisation
UL Company
Location
Basingstoke, Hampshire, United Kingdom
Salary
£ 60 K
This role offers a rare opportunity to shape how HR shows up for every employee, every day. As the HR Service Delivery Product Owner and Knowledge Lead, you will lead askHR, UL Solutions’ global HR portal and primary entry point for HR support. This role exists to define … govern, and evolve the enterprise HR service delivery experience, acting as the single accountable owner for askHR as a global platform and knowledge ecosystem supporting more than 15,000 employees. You will directly influence how employees access HR services at scale, with measurable impact on HR efficiency, risk ...

Boundary Managed Service Lead - DV Cleared - on-site Farnborough

Hiring Organisation
DXC
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required … hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence ...

Boundary Managed Service Lead

Hiring Organisation
Hackajob Ltd
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£85,000
Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Service Management Lead (DV Cleared) Service Management Lead (DV Cleared)

Hiring Organisation
Sanderson Recruitment
Location
Aldershot, Hampshire, United Kingdom
Salary
£ 45 K
Service Management Lead (DV Cleared) Location: Hampshire – Site BasedSecurity Clearance:DV Clearance EssentialContract: Contract OpportunityAbout the RoleWe are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments.The role will act as the key bridge between project … delivery teams, Service Management, Operations and Support functions, ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live.You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring ...

Service Management Lead (DV Cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, UK
Employment Type
Full-time
Description Service Management Lead (DV Cleared)Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract OpportunityAbout the RoleWe are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service ...

GIS Managed Service Lead - Hampshire

Location
Farnborough, England, United Kingdom
groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.Boundary Managed Service LeadLocation: Farnborough (onsite 5 days per week)Due to the nature of the work and the customers we support, the successful candidate must … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security ...

Service Design Manager

Hiring Organisation
Sopra Steria
Location
Aldershot, Hampshire, United Kingdom
Salary
£ 50 K
15899Company: Sopra SteriaLocation: Farnborough, GBRJob Type: PermanentJob Level: Level 3Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-10Are you an experienced Service Manager looking to broaden your service design expertise in high-profile, secure client environments where precision matters? or do you already have service design experience and want a fresh challenge Joining our established Service Management team as a Service Design Manager, you’ll play a key role in shaping and designing end-to-end services for distinguished client accounts operating within secure environments.You’ll work closely with Solution Architects, project ...

Senior Service Manager

Hiring Organisation
Sopra Steria
Location
Aldershot, Hampshire, United Kingdom
Salary
£ 80 K
16143Company: Sopra SteriaLocation: Farnborough, GBRJob Type: PermanentJob Level: Level 4Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-20Are you an experienced Service Management leader who has successfully led large, complex services and teams within demanding, secure environments Sopra Steria’s Aerospace, Defence and Security business is looking … Senior Service Manager to take ownership of a large and growing service, providing leadership across a broad Service Management capability, and helping shape how the service develops over the coming years.The service is still evolving and going through significant transformation, giving you the opportunity ...

Senior Service Manager

Hiring Organisation
Sopra Steria
Location
Aldershot, Hampshire, UK
Employment Type
Full-time
16143Company: Sopra SteriaLocation: Farnborough, GBRJob Type: PermanentJob Level: Level 4Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-20Are you an experienced Service Management leader who has successfully led large, complex services and teams within demanding, secure environments? Sopra Steria's Aerospace, Defence and Security business is looking … Senior Service Manager to take ownership of a large and growing service, providing leadership across a broad Service Management capability, and helping shape how the service develops over the coming years. The service is still evolving and going through significant transformation, giving you the opportunity ...

Service Delivery Manager

Hiring Organisation
Roke
Location
Romsey, Hampshire, United Kingdom
Salary
£ 55 K
About RokeRoke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently crosscutting at engineering and delivery levels; markets include defence, national security, public-sector and commercial industries, with diversity being at the centre of Roke’s strategy.The OpportunityAs a Service Delivery Manager your main responsibility is coordinating the support provided to our customers both in the UK and internationally, liaising regularly with Customers ...

SC Cleared Defence IT Service Delivery Lead

Location
Farnborough, England, United Kingdom
Positiv+ Cohort in the United Kingdom is seeking an experienced IT Service Delivery Manager to lead defence IT services, ensuring high-quality delivery, adherence to SLAs/KPIs, and regulatory compliance. The role requires active SC Clearance and British nationality, with responsibility for team leadership, budget management … governance across complex service delivery environments. You will drive incident/problem/change management, engage senior stakeholders, and pursue continuous IT service #J-18808-Ljbffr ...

Delivery Lead

Hiring Organisation
DXC
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£75,000
Operations Delivery Lead Location: Farnborough, Hampshire (Onsite 5 days per week) About DXC Technology At DXC Technology, we are committed to building diverse, inclusive teams where everyone can thrive. We welcome applications from all backgrounds and actively encourage candidates from underrepresented groups, women, veterans, and neurodivergent individuals to apply. … workplace environment, providing reasonable adjustments wherever needed to ensure every candidate has the opportunity to succeed. The Opportunity We are seeking an experienced Operations Delivery Lead to join our Aerospace & Defence division. This is a senior leadership role with responsibility for the successful delivery of critical defence ...

Manager, Global Contact Centre (GCC) Delivery Manager, Global

Hiring Organisation
Deloitte
Location
Southampton, Hampshire, United Kingdom
Salary
£ 50 K
being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.The teamGlobal CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. … deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. ...

Service Delivery Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide ...