2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growng MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk … supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun and … satisfaction and ltop class levels of customer service. This is an office based role (SW8). 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure More ❯
2nd Line Field Engineer - Managed Services M365, MS-900, Server, Desktop, Networking, ActiveDirectory, Azure, VPN, Firewall, Switch, WAP. My client is a Central London based small but growing and established MSP that have an urgent requirement for a 2nd Line Field Engineer. As 2nd Line Field Engineer you will be driven by outstanding levels of … a real strength in client communication. As 2nd Line field Engineer you will have a broad range of technical skills across technology such as M365, Server, Desktop, Networking, ActiveDirectory, Azure, VPN, Firewall, Switch, WAP. and a natural flair and troubleshooting ability. MS-900 certification would be a massive bonus. this is a field based role … will be visible and not just a number, so lots of opportunities for growth and development. 2nd Line Field Engineer - Managed Services M365, MS-900, Server, Desktop, Networking, ActiveDirectory, Azure, VPN, Firewall, Switch, WAP. M365, MS-900, Server, Desktop, Networking, ActiveDirectory, Azure, VPN, Firewall, Switch, WAP. M365, MS-900, Server More ❯
Contract: Technical Consultant - EDS (Enterprise Directory Services) Start Date: ASAP Duration: 12 months Location: Hybrid - 3 days a week onsite in London and/or Surrey office Rate: £550 - £650 per day (deemed inside IR35) Reference: 19713 The … Enterprise Directory Services (EDS) team engineers and manages solutions and infrastructure supporting the client's global enterprise directory services and identity & access management, including MicrosoftActiveDirectory and Microsoft Entra ID. You'll join the EDS team as a hands-on engineer focused on day-to-day operations and security hardening across … ActiveDirectory and Microsoft Entra ID (Azure AD) . You will work with platform SMEs and the wider team to deliver BAU tickets, implement hardening baselines, and execute engineering changes. The emphasis is on collaboration and delivery -contributing expert work under established standards and designs rather than owning product roadmaps or leading programs. In this role More ❯
modifications to client infrastructure as Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: ActiveDirectory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting … in a timely manner. Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities. Manage MS Exchange environments and ActiveDirectory (e.g., add, delete, change) as needed and keep up-to-date. Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage … of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, ActiveDirectory, LAN/WAN, MDM and Microsoft Office Suite. Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Management Engineer London – Hybrid | £110,000 We are working with one of our best financial services clients to hire a Senior Engineer – IT Security (Identity & Access Management/Directory Services). This is a senior technical role focused on shaping and managing the firm’s hybrid identity environment, ensuring secure, efficient, and scalable access to critical enterprise systems. … If you’re a specialist in ActiveDirectory, Entra ID, DNS/DHCP/IPAM, and IAM strategy, this is an opportunity to lead impactful initiatives within a highly regulated, enterprise-scale financial services environment. The Role As Senior IAM Engineer, you will: Lead the design, implementation, and management of hybrid identity infrastructure (ActiveDirectory, Entra ID, Infoblox) Drive improvements in authentication, access governance, automation, and compliance across a global organisation Act as a subject matter expert on IAM and directory services, mentoring junior engineers and influencing strategic security direction Deliver IAM-related projects, ensuring scalability, resilience, and regulatory compliance Support disaster recovery, on-call rotations, and enterprise More ❯
issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and ActiveDirectory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate … 1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of ActiveDirectory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn … of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of ActiveDirectory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical More ❯
of a production deployment in our customer's environment including deployment design, technical assistance during the deployment, troubleshooting and resolving configuration issues. Troubleshoot client Windows Server OS and ActiveDirectory issues that may arise during deployment. Provide technical support for our customers after the deployment was completed. Convey and document technical requirements to and from customers. … unique solutions and maintain knowledge of emerging trends in related technology areas. Whatyou willbring to the table: At least 7 years of knowledge and hands-on experience in ActiveDirectory from a system integration vendor or enterprise IT organization. Administered, architected, or supported enterprise ActiveDirectory environments. At least 3 years of More ❯
Overview Provide user support via the service desk both remotely and in person. Issue, repair, and arrange the return of IT equipment. Maintain and support IT systems including ActiveDirectory, Microsoft 365, and related platforms. Monitor and test backups. Manage IT onboarding for starters and offboarding for leavers across equipment and applications. Responsibilities Ticketing System Resolve … leavers, updating tracking systems. Build, configure, and arrange repair of IT equipment, including liaising with third-party vendors. Maintain accurate stock levels and listings. Maintaining IT Landscape Update ActiveDirectory for starters, leavers, and changes. Ensure M365 licensing and mail setup are correct and functioning. Maintain tracking and asset management software. Compliance Demonstrate a strong awareness … Technical Skills Strong problem-solving skills with ability to identify root causes and implement solutions. Clear communication skills with both technical and non-technical users. Good knowledge of ActiveDirectory and software deployment. Strong understanding of PC hardware and fault diagnosis. Experience resolving issues with laptops, PCs, printers, scanners, switches, web, and browsers. Competencies Results-driven. More ❯
providing RCAs/RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure ActiveDirectory (Identity, MFA, Conditional Access) Supporting M365 environment MicrosoftActiveDirectory, Exchange, AOVPN, Windows Server OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Travel Trade Recruitment
task automation with PowerShell and Power Automate Familiarity with SharePoint and Microsoft Exchange Admin Proficient in Microsoft technologies, including Office 365 and Multi-Factor Authentication (MFA) Experience with ActiveDirectory and Group Policy (GPO) , Azure ActiveDirectory and Microsoft MDM (Intune) Good experience with Windows Operating system, Apple Mac OS, iOS and More ❯
London office and remotely across global locations Install, configure, and troubleshoot Microsoft Windows systems, software, and hardware Support and troubleshoot Mac OS devices in a managed environment Troubleshoot ActiveDirectory, Exchange, and Microsoft 365 environments Support peripheral devices including printers, scanners, and mobile devices Provide clear and professional communication via phone, email, and chat (in English … to improve support processes and user experience Qualifications 2-3 years of hands-on IT support experience (Tier 1 or similar) Strong knowledge of Microsoft Windows, Office 365, ActiveDirectory, and Exchange Proven experience supporting Mac OS environments Knowledge of Kandji or similar Mac device management tools - an advantage Excellent troubleshooting skills and a proactive problem … of 2002, 38 U.S.C. 4212 (VEVRAA),which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.These classifications are defined as follows: A "disabled veteran" is one of the following: A "recently separated More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Inventive Search
Architecture, or Network Services, or to broaden expertise across multiple disciplines. Responsibilities Diagnose and resolve complex issues related to Microsoft Office 365 (Exchange Online, MS Teams, Intune, Azure ActiveDirectory), Microsoft Azure, and related services, working directly with customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures … all times. Technical Skills & Knowledge The successful candidate should have knowledge and troubleshooting ability in some of the following areas: Microsoft 365 – Exchange Online, MS Teams, Intune, Azure ActiveDirectory, hybrid setups Modern Workplace – Windows 10/11 Microsoft Azure – IaaS deployments, networking, RBAC, policy configuration PowerShell scripting for automation and administration The Person Minimum More ❯
Architecture, or Network Services, or to broaden expertise across multiple disciplines. Responsibilities Diagnose and resolve complex issues related to Microsoft Office 365 (Exchange Online, MS Teams, Intune, Azure ActiveDirectory), Microsoft Azure, and related services, working directly with customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures … all times. Technical Skills & Knowledge The successful candidate should have knowledge and troubleshooting ability in some of the following areas: Microsoft 365 – Exchange Online, MS Teams, Intune, Azure ActiveDirectory, hybrid setups Modern Workplace – Windows 10/11 Microsoft Azure – IaaS deployments, networking, RBAC, policy configuration PowerShell scripting for automation and administration The Person Minimum More ❯
london, south east england, united kingdom Hybrid / WFH Options
Inventive Search
Architecture, or Network Services, or to broaden expertise across multiple disciplines. Responsibilities Diagnose and resolve complex issues related to Microsoft Office 365 (Exchange Online, MS Teams, Intune, Azure ActiveDirectory), Microsoft Azure, and related services, working directly with customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures … all times. Technical Skills & Knowledge The successful candidate should have knowledge and troubleshooting ability in some of the following areas: Microsoft 365 – Exchange Online, MS Teams, Intune, Azure ActiveDirectory, hybrid setups Modern Workplace – Windows 10/11 Microsoft Azure – IaaS deployments, networking, RBAC, policy configuration PowerShell scripting for automation and administration The Person Minimum More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Inventive Search
Architecture, or Network Services, or to broaden expertise across multiple disciplines. Responsibilities Diagnose and resolve complex issues related to Microsoft Office 365 (Exchange Online, MS Teams, Intune, Azure ActiveDirectory), Microsoft Azure, and related services, working directly with customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures … all times. Technical Skills & Knowledge The successful candidate should have knowledge and troubleshooting ability in some of the following areas: Microsoft 365 – Exchange Online, MS Teams, Intune, Azure ActiveDirectory, hybrid setups Modern Workplace – Windows 10/11 Microsoft Azure – IaaS deployments, networking, RBAC, policy configuration PowerShell scripting for automation and administration The Person Minimum More ❯
independently and make strong technical and business judgments in mission-critical environments Strong diagnostic and troubleshooting skills Ownership mentality and drive to provide superior support Proficiency with O365, ActiveDirectory, and Exchange Experience creating user accounts, distribution lists, and contacts in Exchange Knowledge of VMWare and desktop imaging tools like MDT or SCCM Understanding of market … FactSet) and Excel plug-ins Basic networking knowledge of routers, firewalls, and switches Experience with spyware/malware removal tools Knowledge of mobile device management Powershell scripting skills ActiveDirectory Management and GPO creation skills More ❯
exposure of Windows Desktop OS environments (Windows 10/11 etc), imaging, deployment, patch management - Experience of endpoint management tools (e.g Microsoft Intune, SCCM, Autopilot) - Solid understanding of ActiveDirectory, Group Policy, user profile/permissions management - Proficiency in troubleshooting hardware (PC, laptops, display setups, peripherals) and software issues; ability to identify root cause - Good understanding … applied in a timely and secure fasion - Assist with onboarding/offboarding of users - Maintain and manage software distribution tools, endpoint management tools (SCCM, Intune, Autopilot etc) - Maintain ActiveDirectory, group policies, user profiles, permissions relevant to desktop environment - Manage and track inventory/asset management: ensure accurate stock, lifecycles, warranty, procurement of replacements - Work with More ❯
exposure of Windows Desktop OS environments (Windows 10/11 etc), imaging, deployment, patch management - Experience of endpoint management tools (e.g Microsoft Intune, SCCM, Autopilot) - Solid understanding of ActiveDirectory, Group Policy, user profile/permissions management - Proficiency in troubleshooting hardware (PC, laptops, display setups, peripherals) and software issues; ability to identify root cause - Good understanding … applied in a timely and secure fasion - Assist with onboarding/offboarding of users - Maintain and manage software distribution tools, endpoint management tools (SCCM, Intune, Autopilot etc) - Maintain ActiveDirectory, group policies, user profiles, permissions relevant to desktop environment - Manage and track inventory/asset management: ensure accurate stock, lifecycles, warranty, procurement of replacements - Work with More ❯
Defender, Veeam, and Hyper-V – ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, ActiveDirectory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you … other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, ActiveDirectory, and Windows Server administration. Diagnose and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement … Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations. Effective project management experience. Knowledge and working experience with Active Directory. DR/BCP experience Expertise in network data centre environments. Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. More ❯
projects. Key Responsibilities Act as an escalation point for 2nd/3rd line support issues, resolving complex incidents quickly and effectively. Support and administer Microsoft 365, Windows Server, ActiveDirectory, networking, and virtualisation technologies. Lead CRM-related projects, including implementations, upgrades, and system integrations. Build and maintain CRM workflows, automations, and reporting to improve operational efficiency. … deliver system enhancements. Skills & Experience Required Proven background in 2nd/3rd line IT support within a professional environment. Strong knowledge of Microsoft technologies (Windows Server, Office 365, ActiveDirectory, Azure). Solid understanding of networking fundamentals (switches, routers, firewalls, VPNs). Hands-on experience with virtualisation platforms (VMware or Hyper-V). Previous experience delivering More ❯
will include: Providing on-site and remote IT support for desktops, laptops, servers, and networks Supporting and managing VMware/Hyper-V environments and Windows Server systems Managing ActiveDirectory, Group Policy, DNS, DHCP, and VLANs Conducting hardware and software installations, updates, and backups Troubleshooting complex IT issues with professionalism and efficiency Supporting AV equipment and … We’re Looking For: 2–3 years’ IT support experience (preferably in an education environment) Strong working knowledge of VMware, Hyper-V, Windows Server, and networking Experience with ActiveDirectory and Group Policy Excellent troubleshooting and communication skills A professional, client-focused attitude with the ability to work independently Bonus skills (not essential but desirable): Experience More ❯
will include: Providing on-site and remote IT support for desktops, laptops, servers, and networks Supporting and managing VMware/Hyper-V environments and Windows Server systems Managing ActiveDirectory, Group Policy, DNS, DHCP, and VLANs Conducting hardware and software installations, updates, and backups Troubleshooting complex IT issues with professionalism and efficiency Supporting AV equipment and … We're Looking For: 2–3 years' IT support experience (preferably in an education environment) Strong working knowledge of VMware, Hyper-V, Windows Server, and networking Experience with ActiveDirectory and Group Policy Excellent troubleshooting and communication skills A professional, client-focused attitude with the ability to work independently Bonus skills (not essential but desirable): Experience More ❯
will include: Providing on-site and remote IT support for desktops, laptops, servers, and networks Supporting and managing VMware/Hyper-V environments and Windows Server systems Managing ActiveDirectory, Group Policy, DNS, DHCP, and VLANs Conducting hardware and software installations, updates, and backups Troubleshooting complex IT issues with professionalism and efficiency Supporting AV equipment and … We're Looking For: 2–3 years' IT support experience (preferably in an education environment) Strong working knowledge of VMware, Hyper-V, Windows Server, and networking Experience with ActiveDirectory and Group Policy Excellent troubleshooting and communication skills A professional, client-focused attitude with the ability to work independently Bonus skills (not essential but desirable): Experience More ❯
resolve hardware, software, and network issues primarily in a Windows-based environment. Support desktop and laptop configurations, installations, and troubleshooting. Manage user accounts, permissions, and group policies in ActiveDirectory and Microsoft 365. Assist with IT on boarding and off boarding, including setting up new user devices and accounts. Maintain and troubleshoot conferencing and collaboration tools … deployments, and security improvements. Profile The Junior IT Support Engineer will ideally have c1-2 years of experience in an IT support role, Strong knowledge of Windows OS, ActiveDirectory, and Microsoft 365 administration. Experience with hardware troubleshooting, including desktops, laptops, and mobile devices. Familiarity with networking concepts (DNS, DHCP, VPN, etc.). Excellent problem-solving More ❯
City of London, London, United Kingdom Hybrid / WFH Options
cer Financial
Windows Server and VMware in line with the latest technical development and to fulfill business needs; Oversee the operation and management of remote working systems; Make configuration of ActiveDirectory and related services DNS, DHCP, DFS and GPOs; Manage enterprise network and storage server(s); Assist Department Head to ensure that information security complies with established … ad-hoc tasks as required by your line manager. SKILLS & EXPERIENCE At least 3 years of relevant experience in a professional environment; Solid management experience of Windows Server, ActiveDirectory, Exchange Server, VMware software, File Server; Good knowledge on TCP/IP and networking management, and the ability to configure Cisco Switch, Router, Firewall, wireless device More ❯