101 to 125 of 202 Customer Experience Jobs in London

seeking a high-performing Sales Director (Hunter) to drive new business acquisition across the UK market. The ideal candidate will have strong experience selling technology solutions and services in the Telecommunication domains. This role requires a results-driven sales leader with proven ability to build pipelines, win large strategic … platforms, and digital telco transformation. Technology & Solution Selling Experience ServiceNow (ITSM, CSM, FSM, HRSD – Implementation & Managed Services) Contact Centre Transformation [Genesys Implementation (Cloud, CX,)] AI Implementation (GenAI solutions, automation, predictive analytics, AI-led transformation) Salesforce (Sales, Service, Marketing Cloud – CRM transformation engagements) Required Skills & Experience 12+ years ...

/Consultancy to deliver cloud and infrastructure projects for a wide range of customers across the South East. This is a hands-on, customer-facing role within a consultancy environment, working across cloud, networking, and modern workplace technologies. You'll be responsible for project delivery, technical escalation, and supporting … sales where needed - always with customer experience front of mind. Key Responsibilities Deliver cloud, network, and infrastructure projects (minor & major) Act as a technical escalation point for junior engineers Support pre-sales with solution design, surveys, and technical input Onboard new clients and ensure smooth handover to support ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

continue our lightning-fast growth,? 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices … redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover ...

SupportRoom, we transform workplace wellness, performance, and growth by combining onsite clinical operations, cutting-edge technology, and expert services. Our all-in-one workplace experience delivers: Mental & physical wellness support: Therapists, coaches, mentors, and wellness programs. Technology-led engagement: Video, voice, chat sessions, messaging, and journaling. Employee analytics & insights … industry trends, and emerging wellbeing and SaaS innovations. Collaboration: Partner closely with marketing to execute lead generation campaigns and with internal teams to improve customer experience and feedback loops. Reporting: Provide clear, data-driven updates on pipeline progress, conversion rates, and performance metrics. Key Requirements Minimum 2+ years ...

high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our operations efforts and shaping how customers experience our platform. This hybrid role combines technical expertise , client-facing problem-solving , and product integration , with plenty of room to grow and shape … flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with our Post-Operations team throughout the customer journey Develop a deep understanding of our customer use cases , flows of funds, and business objectives to add value effectively. Ensure an excellent ...

Customer Platforms- Senior Manager CL6 London, Manchester, Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply … requirements Develop a vision and business cases for transformation projects, highlighting the strategic value of Microsoft technologies. Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand target state architecture for each platform and able to explain functionality achieved with each platform and how that ...

across the advertising spectrum. About the job As a founding member of our Business Development function, your role will be to capitalise upon your experience of engaging with enterprise businesses to build top-of-funnel opportunities with large Advertisers. Your role will be to identify, prospect and nurture senior … stakeholders on the benefits that our solutions can deliver. Building a great customer experience and rapport from the outset. What You'll Do Accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and customer obsession for strategic accounts Collaborate with marketing and product teams on narrating ...

Business Development Manager focused on new business generation to join their UK team and help accelerate market growth. If you’re passionate about technology, customer experience and shaping impactful digital environments, this role offers strong career potential within a rapidly evolving sector. The Role Identify, develop and secure … senior leadership. Represent the company at industry events, exhibitions and networking forums. Maintain and nurture relationships with existing accounts where required. Key Skills and Experience Minimum two years’ experience in digital signage or a related technology-focused industry. Proven ability to win new business and exceed sales targets. ...

join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content … account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Digital Marketing Manager: Develop and execute ...

join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content … account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Growth Marketing Manager: Develop and execute ...

client is a leading European Customer Experience Transformation business, driving innovation through AI and Automation across global markets. They partner with some of the world's largest B2C and B2B enterprises, delivering exceptional digital customer experiences through a unique blend of expertise, technology, and insight. Our client … improvement. Ideal Profile: 8+ years' experience in enterprise solution sales, business development, or commercial leadership. Proven track record of selling AI, automation, or CX transformation solutions in complex, multinational environments. Deep understanding of Conversational, Generative, and Agentic AI, as well as automation frameworks. Strong commercial acumen with experience ...

Bazaarvoice Solution Set (Services + Product) in the minimum amount of time from purchase. EMs are the main point of contact for the Customer from the time a statement of work (SOW) is executed and throughout the life of the services engagement. EMs are responsible for shepherding projects through … delivery effort of resources from various practice teams of Consultant and Product experts. Professional fluency in German (written and verbal) are required and experience within the German market is desired to effectively lead our DACH region clients through their digital transformation. Responsibilities Customer Experience Advocacy ...

experienced Senior Front-End Developer to join its technology team. This is a hands-on role focused on building and optimising large-scale, customer-facing digital platforms across multiple e-commerce brands. You will play a key role in shaping front-end architecture, improving performance and accessibility, and supporting … teams. The Role As a Senior Front-End Developer, you will work across multiple websites within a large, enterprise environment, contributing to high-traffic, customer-focused features. Key Responsibilities Develop and optimise features across multiple e-commerce websites Build responsive UI components using HTML, SCSS, JavaScript, TypeScript, React ...

pricing You are a hunter and a fearless business developer. Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality You are an engaging presenter. You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience You have a work hard, play hard mentality. Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building ...

this company? I'm supporting a global financial organisation undergoing a major digital transformation. They're investing heavily in AI, emerging tech, and customer experience and this role sits right at the heart of that. If you want to work somewhere with genuine scale, complex challenges … strategic technical product roadmap Acting as the SME between engineering, product, and senior stakeholders Leading the development of NLP-driven products and AI-powered customer experiences Translating business needs into clear, measurable, secure technical requirements Monitoring product performance and driving continuous optimisation Bringing new technologies and trends into ...

roadmaps aligned to business, digital, and data strategy. Ensure initiatives align to target architecture with clear traceability to business outcomes (speed, cost, risk, customer experience). Balance strategic architecture with pragmatic delivery. Integration, iPaaS & Platforms Own the enterprise integration strategy and reference architecture. Define standards … Ensure AI solutions are scalable, secure, explainable, ethically designed, and integrated via APIs and iPaaS. Support responsible adoption of AI, ML, and generative AI. Experience & Skills Essential 8+ years in architecture roles (Enterprise or Lead Architect). Experience in complex, integration-heavy, data-driven environments. Strong capability across ...

roadmaps aligned to business, digital, and data strategy. Ensure initiatives align to target architecture with clear traceability to business outcomes (speed, cost, risk, customer experience). Balance strategic architecture with pragmatic delivery. Integration, iPaaS & Platforms Own the enterprise integration strategy and reference architecture. Define standards … Ensure AI solutions are scalable, secure, explainable, ethically designed, and integrated via APIs and iPaaS. Support responsible adoption of AI, ML, and generative AI. Experience & Skills Essential 8+ years in architecture roles (Enterprise or Lead Architect). Experience in complex, integration-heavy, data-driven environments. Strong capability across ...

Voice & UC platform ecosystem. You will define how our voice services evolve to remain competitive, reliable, modern, and scalable, ensuring a seamless customer experience from provisioning to support. A core focus will be to examine customer requirements, regulatory modifications, the effects of PSTN discontinuation, vendor strategies … capabilities, version upgrades, as well as the management of depreciation and end-of-life pathways. Role Requirements The ideal candidate is focused on customer satisfaction, possesses strong commercial acumen, is technically knowledgeable, and can effectively link strategy with execution in a fast-paced, multi-stakeholder setting. Demonstrated product management ...

quality of outputs Provide guidance and line management to junior team members Apply digital and data expertise across areas such as analytics, media, customer experience, and performance optimisation About You Degree educated or equivalent professional experience Strong background in digital marketing, data, analytics, or consulting Proven experience … fast-paced, international environments Commercially minded with the ability to spot and develop opportunities Confident communicator, both written and verbal, at senior client level Experience gained in consulting firms, digital agencies, analytics providers, technology platforms, or client-side digital teams would be well suited to this role. What ...

full sales cycle from prospecting and pipeline creation to closing and work directly with senior decision-makers in organisations where identity, security and customer experience are business-critical. This role suits a results-driven sales professional who enjoys opening new markets, selling high-tech solutions, opening doors … demos, commercial discussions and contract negotiations Clearly articulate Candour's value in terms of business impact and ROI Represent Candour at industry events and customer meetings What we're looking for Strong experience in enterprise B2B sales or business development A strong track record of selling complex, high ...

clients including ASOS, Nando's, Burberry, and the BBC. The aim is to help our clients gain a competitive edge and deliver the best customer experience possible. We are ranked 8th in the UK's Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies … Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their services Commercial experience and high proficiency with industry standard across multiple of each: ◦ IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) ◦ Core CI/ ...

optimise threading and networking, shape public Kotlin APIs and harden telemetry. You’ll also take ownership of production issues surfaced by Solutions Engineering and Customer Success: reproduce, fix the root cause and ship improvements. You won’t handle customer contracting or sales calls; your focus is a fast … latency predictable across device classes Define and monitor SDK health metrics at scale (crashes, ANRs, error rates, perf envelopes) API design and developer experience Design clear, stable, Kotlin-first public APIs (versioned, well-documented, testable) Implement best practices for networking, auth and IO; make failure modes deterministic and observable ...

opportunity: Are you a strategic, customer-focused Product Manager ready to shape the future of innovative SaaS solutions? VML Enterprise Solutions is seeking a Product Manager to take end-to-end ownership of the product lifecycle, from ideation to launch, ensuring every feature and enhancement delivers value … team focused on delivering next-generation B2B software and AI-driven platforms across the life sciences industry. With over two decades of experience, we help organisations harness the power of data, analytics, and automation to achieve digital transformation. Our software ecosystem leverages GenAI and NLP to redefine how companies ...

clean, professional environment for both staff and customers Renewals Administration: Keep the renewals database up to date, manage Microsoft 365 subscriptions, and enhance customer experience through effective warranty and licence renewals Sales Support: Work alongside the sales team to generate quotes and process orders, ensuring customers receive … best service possible What We're Looking For: Essential Skills: - Superb communication and customer service skills - Strong understanding of IT products and services- Proficiency in Microsoft Office applications- Excellent organisational and planning skills- Ability to work under pressure and meet deadlines Desirable Skills: - Familiarity with Microsoft licencing programmes- Knowledge ...