101 to 125 of 1,320 Customer Experience Jobs in London

term and short -term strategic growth metrics for key vendors. You will act as a consultant driving success growth metrics on a daily basis, and ensure the vendor's experience of AVS demonstrates our customer obsession. The Associate Vendor Specialist will also work with multiple internal teams and management to grow and improve the vendor's success at … platform and improving discoverability on the platform. You will identify product gaps, onboard the new products and be responsible for product growth. • Store data quality management: Deliver a good customer journey on Amazon (i.e.: performing regular online store checks, competitor benchmarking, create enhanced content on detail pages, quality product visibility, accurate product descriptions, etc.) • Problem solving: Detail and implement … project that adds value to the vendor and/or Amazon community. • Team player: actively participate in Amazon team led initiatives that advance the progression of the Amazon store, customer experience in South Africa. The role offers a unique opportunity to work at the most innovative online retailer. The Associate Vendor Specialist role within AVS offers an opportunity More ❯

and eager to grow in a fast-paced, collaborative environment. You’ll be working under the guidance of George Cushen ( known for delivering innovative AI solutions across marketing and customer experience. What You’ll Do Support the development of predictive models and data-driven solutions addressing marketing and customer challenges. Conduct exploratory data analysis, feature engineering, and data … ll Bring Must-Have: A solid foundation in statistics, probability, and machine learning fundamentals—through a STEM degree, formal training, or self-study. Proficiency in Python and SQL, including experience with libraries like Pandas, Scikit-learn, or equivalents. Proven ability to solve real-world problems pragmatically using data. Clear, structured communication skills, especially in explaining complex topics simply. A … mindset: curious, driven, humble, and eager to learn from others. Business acumen and commercial awareness, with the ability to critically assess the impact of your work. Nice-to-Have: Experience working on live projects in a business setting—such as internships, graduate schemes, or startups. Familiarity with cloud platforms (AWS, GCP) or version control systems (Git). Exposure to More ❯

initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple. We will delight our customers - making the customer experience simpler … feature and clean sets, and modelling using Machine Learning. You'll develop and deploy machine learning models that power real-world decisions - from underwriting to fraud detection to optimise customer conversion. This is an end-to-end role: data wrangling, model development, evaluation, and performance monitoring. As a Data Scientist, you'll play a key role in the end … agile, innovative team, developing cutting-edge solutions that are transforming the world of credit risk. Your work will have a real-world impact, driving smarter decisions and enhancing our customer experience. Key responsibilities: Lead your own projects, across the end-to-end lifecycle of model development Compose the necessary datasets in order to tackle the task at hand Pre More ❯

us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across … the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a … will drive Insider's growth through supporting formation and management of mutually beneficial commercial relationships with Insider's channel partners. You will work cross-functionally across marketing, sales and customer success teams, to help in the execution of go-to-market strategies and programs to drive selection, onboarding and enablement, and driving business through and with channel partners in More ❯

us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across … the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a … our side, so we wanted to let you in on it. Now? Now we are looking to expand our team! Job Description Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation. Run data workshops to More ❯

World. Reporting to the Global Director of eCommerce, this role is responsible for delivering regional P&L, defining and executing a localized trading strategy, and ensuring an excellent online customer experience. You will lead a UK-based, cross-functional team and serve as the regional voice in global initiatives, ensuring local needs are incorporated into wider business decisions. Please … Define and implement trading strategies to meet targets and maximize growth in each market. Lead the regional eCommerce roadmap, aligning business priorities with technology development for scalable growth. Site Experience & Optimisation Oversee daily site performance across European domains, ensuring updates align with trade plans and campaigns. Enhance the customer journey through navigation, discovery, merchandising, and mobile experience. Drive … decisions and identify opportunities. Regional Project Ownership Represent the UK & Europe in global eCommerce projects, ensuring regional priorities are addressed. Champion process improvements and operational efficiencies within eCommerce. Qualifications: Experience in a senior eCommerce, digital trading, or online retail role. Proven track record of eCommerce growth across multiple regions. Strong understanding of eCommerce platforms, digital marketing, UX, and analytics. More ❯

raising during their relationship with Bloomberg and work to build long term solutions Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard … technical and product knowledge to implement solutions for content partners Write detailed, accurate and complete specifications/requirements You'll need to have: Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. A bachelor's degree or higher … in relevant data technology or financial field, or equivalent professional work experience Minimum of 5 years of relevant experience (external and internal experience) Excellent written and verbal communication skills Proven experience of relationship management Effective project management skills and ability to prioritize tasks accordingly Ability to isolate issues and resolve problems logically while identifying long term More ❯

As a Senior Product Manager in the Ecosystem team, you will play a pivotal role in shaping the strategy and vision for our API and integrations platform, driving impactful customer-facing initiatives, and ensuring seamless user experiences through integrations with a diverse set of tools and platforms (Jira, Azure DevOps, Salesforce, to name a few). On a typical … their needs, explore new use cases, and identify opportunities for collaboration. Define and articulate the vision and roadmap for the Ecosystem team, ensuring alignment with organizational goals, strategy, and customer needs. Evangelize the platform vision internally and externally, fostering a collaborative and innovative culture within the team and across the organization. Responsibilities Develop and execute the product roadmap for … our integrations platform and APIs, focusing on delivering value to our customers and partners. Collaborate with cross-functional teams, including engineering, sales, product marketing, and customer support, to ensure successful product launches and alignment with business objectives. Identify key partners and develop product integrations that create a seamless user experience for our customers. Drive the design and development More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

agile methods of working and technical or squad leadership for new network solutions and the introduction of new network features across the LSEG hybrid infrastructure estate. REQUIRED SKILLS AND EXPERIENCE: Deep and broad experience of delivering enterprise scale infrastructure in a similar role Responsible for analysis, functional design and engineering, and problem solving for software defined Infrastructure products. … In-depth vendor and hands on technical knowledge across a wide range of Infrastructure cloud and network) technologies and associated protocols Strong hands-on experience with Cisco IOS, Cisco NXOS, IOS-XR, Cisco hardware, Juniper Hardware and JUNIOS software, Accedian Network Interface Nodes, Ixia test generator, IP Routing and Switching. Additionally, the candidate will have MPLS experience, working … knowledge of IP Firewalls, IP Load balancers and IP Multicast Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with More ❯

products in 16 regions. We aim to move faster, ship better products, and grow our user base. We value high autonomy and seek individuals eager to innovate for better customer experiences. We work in cross-functional teams focused on increasing active clients to drive sustainable growth. Your role in the team's success Drive the development and optimization of … IG's investment products (GIA, ISAs, SIPP), focusing on user experience, feature enhancement, and business growth. Collaborate closely with product managers, engineers, and cross-functional teams to provide insights that can make a significant commercial impact and be the go-to person for all things data and performance. What you'll do Own and drive the product roadmap for … assigned investment products Gather and prioritize product requirements based on customer needs and UK Strategy objectives Work closely with engineering, design, and marketing teams to deliver product features Define product success metrics and monitor performance Conduct competitive analysis and stay current with market trends Collaborate with stakeholders to ensure alignment with business goals Lead user testing and incorporate feedback More ❯

architecture & roadmap for MNOs within the Liberty Global organization Drive continuous improvement of mobile network quality – RAN & Core - deployment & optimization, working with the OpCos to deliver tangible impact on customer experience Review, optimize and provide input on Mobile-related OpCo budget cycles Lead Strategic Initiatives on Mobile across Business Units, including Intelligent Networks, MEC, and Satellite Play an … recommendations for complex RFQs, vendor choices, and other relevant decisions Actively participate in relevant standardization bodies & external events on behalf of Liberty Global Supercharge our people & culture with a customer-first purpose, mindset, and key skillset to attract and retain best-in-class talent What You Bring To The Role Experience & Expertise 10+ years of making tangible impact … within the telco/technology domain, with at least 8 years leadership experience in mobile network & services, cloud, technical products, and platforms Deep expertise in 5G, IoT, MPN & edge/MEC (Satellite experience is a plus) Proven experience in Mobile Network Deployment and Operations Outstanding commercial and business acumen, expertise in M&A and Strategy domains Deep More ❯

UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset and want our … market trends, business objectives, and financial targets. Monitor pricing performance, analysing the impact of changes and identifying opportunities for optimisation. Data-driven Analysis & Experimentation Conduct in-depth analysis of customer behaviour, price sensitivity, and competitor pricing. Coordinate efforts to test, track, and refine pricing experiments, ensuring data-driven decision-making. Develop and maintain pricing models, dashboards, and reporting tools … training materials and upskilling teams on pricing changes, value positioning, and negotiation strategies. Strong analytical skills with proficiency in Excel, SQL, and/or data visualisation tools (e.g. Tableau) Experience in pricing, revenue management, or commercial analytics within a B2B or SaaS environment. Understanding of pricing strategies, including value-based and dynamic pricing models. Experience running and analysing More ❯

it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the … Stay proficient in testing tools and technologies relevant to the software development environment. Document complex processes or procedures that may be of benefit to other testers. Manage and prioritise customer requests in an effective and sustained manner that builds and strengthens customer relationships. Engage with customers, if required, to discuss internal testing activities specific to their project. What … we're looking for (you don't need to be a guru at all, we're looking forward to coaching and collaborating with you): Strong experience and knowledge of software testing lifecycle with Agile, Waterfall and mixed methodologies. Strong experience planning the application and reporting of internal and external testing phases. Time spent working in cross functional team More ❯

for a Senior Product Manager to join our Recommendations team. This pivotal role involves driving the strategy and execution of our machine learning-powered recommendation systems, from models to customer experiences. Your work will impact millions of ASOS customers worldwide. The current RecSys is built from a Transformer-based architecture, powering various onsite and offsite customer experiences. Key … alignment with ASOS's overall business goals. Cross-functional Collaboration: Work closely with engineering, data science, product design, and other teams to ensure seamless integration and delivery of features. Customer Focus: Use customer insights and data to inform product decisions, ensuring recommendations meet customer needs and business goals. Stakeholder Management: Collaborate with various stakeholders to define, refine … worldwide, committed to empowering customers and fostering diversity and inclusion. We are proud members of Inclusive Companies and have received numerous recognitions for our inclusive culture. About You Extensive experience in shipping successful, customer-centric digital products. Deep understanding of machine learning algorithms and deploying models at scale. Big-picture macro thinker with strong analytical skills. Passionate about More ❯

Yes Job Reference: 873891d3f40d Job Views: 43 Posted: 24.06.2025 Job Description: Description ABOUT THE ROLE EPAM is seeking a technically hands-on Senior Solution Architect with strong Card Payments experience to work with a major banking client in London. The role involves modernizing the bank's Cards Payments Infrastructure, focusing on ATM networks and card payment systems, requiring deep … solutions and communicate architectural decisions effectively. Participate in vendor selection, ensuring third-party solutions align with architectural standards. Stay informed on emerging technologies to enhance system efficiency, security, and customer experience. Requirements Bachelor’s or Master’s in Computer Science or relevant experience. Extensive hands-on experience as a Solution Architect in cards payments infrastructure, including ATM technology. … frameworks, design patterns, and modern development practices. Understanding of security principles and compliance in financial transactions. Excellent communication skills for engaging with technical and business stakeholders. Nice to have Experience with cloud services (AWS, Azure, Google Cloud). Familiarity with Agile and DevOps methodologies. Certifications like TOGAF or cloud technologies. Benefits Competitive pension and protection benefits. Private medical and More ❯

shape the future. As a Campaign Sourcing Specialist (CSS) within Global Shared Services (GSS) Operations, you'll be at the forefront of Prime Video's marketing success, ensuring exceptional customer experiences through efficient and effective sourcing of marketing materials for campaign creation. This role offers the unique opportunity to influence business decisions while contributing to our mission of delighting … Facilitate design asset delivery for trafficking via Salesforce. - Support the intake of new processes and SOP creation. BASIC QUALIFICATIONS - Bachelor's degree or equivalent practical experience. - 2+ years of experience in project management, or related field. - Strong written and verbal communication skills. - Understanding of graphic design and video editing fundamentals and production requirements. - Experience in managing multiple workflows … cross-functional team collaboration and stakeholder management. - Ability to work effectively in a fast-paced environment. - Basic understanding of digital advertising workflows. - L4 Level for internal candidates PREFERRED QUALIFICATIONS - Experience with trafficking systems and asset management. - Experience with project management tools (e.g., Salesforce, Asana, SmartSheets). - Experience with Adobe Cloud programs (Photoshop, Illustrator, Premiere, After Effects). More ❯

a background in ATL media, media analytics and operations or large-scale performance marketing, and apply this to develop processes and tools that turn complex workflows into simple, delightful customer experiences. You have a mix of strategic vision and hands-on project management skills, and are comfortable embracing ambiguity. Your ability to quickly understand the business context and priorities … multiple priorities at the same time. You are able to work autonomously, adept at building positive relationships across a wide range of teams, functions and locations, and have demonstrable experience in stakeholder engagement. We are looking for someone who is highly organized and comfortable working in a fast-moving, dynamic and data driven environment. This role is based at … media agency, internal and external measurement partners across Europe and US central team, aligning measurement project and supporting data collection, acquisition and validation. BASIC QUALIFICATIONS 6+ years relevant professional experience in media planning, media finance or media buying. Have experience in media research, insights or data analytics. Robust technical knowledge of media buying and reporting systems. Solid understanding More ❯

you will play a key role in owning, managing and supporting the data across the underlying systems and technology stack.The data in focus will be driven from the product experience across growth, acquisition, engagement, ads and churn experiences.This will allow the product analytics and experimentation and supporting data engineering teams to maintain accurate data sets, maintain data driven product … decisions, and support an in house experimentation statistical engine.These data sets directly impact customer experience and are tied to business outcomes worth more than $200M of incremental value added per year. The successful candidate will need to be agile delivery focused and have a broad data background across requirements, data engineering, data governance and clickstream analytics. Comfortable working … standards and processes, ensuring fitness of data elements Qualifications Bachelor's degree in the field of computer science or engineering, or focus on data/statistical analysis or equivalent experience highly desired. Experience working as a Product or Data Engineering Manager role overseeing clickstream/product data. Experience operating in a large, complex organisation and managing the More ❯

and apply them to ways of working. As a trusted advisor, you will collaborate with segment cross-functional teams to design and implement cutting-edge data solutions that enhance customer experiences, drive revenue growth, and maintain a competitive edge in the digital marketplace. Moving to One Enterprise Data Platform for Food is a strategic Mars Food & Nutrition ambition. We … harness the power of data and insights, to solve some of the critical business-wide problems we face. And most importantly, we intend to simplify the global end user experience for data and analytics, unlocking quality growth and operational excellence. What are we looking for? Hands-on experience in designing greenfield, scalable data platforms in cloud using Azure … and Analytics stack; working knowledge on AWS and GCP data solutions. Good understanding of deploying AI solutions in Azure Open AI, GCP and AWS platforms. 2 to 4 years' experience in applied data science role or equivalent; ideally in a CPG, Retail. Experience in SAP MDG/S4 HANA is a big plus. Working knowledge of data visualisation More ❯

and apply them to ways of working. As a trusted advisor, you will collaborate with segment cross-functional teams to design and implement cutting-edge data solutions that enhance customer experiences, drive revenue growth, and maintain a competitive edge in the digital marketplace. Moving to One Enterprise Data Platform for Food is a strategic Mars Food & Nutrition ambition. We … harness the power of data and insights, to solve some of the critical business-wide problems we face. And most importantly, we intend to simplify the global end user experience for data and analytics, unlocking quality growth and operational excellence. What are we looking for? Hands-on experience in designing greenfield, scalable data platforms in cloud using Azure … and Analytics stack; working knowledge on AWS and GCP data solutions. Good understanding of deploying AI solutions in Azure Open AI, GCP and AWS platforms. 2 to 4 years' experience in applied data science role or equivalent; ideally in a CPG, Retail. Experience in SAP MDG/S4 HANA is a big plus. Working knowledge of data visualisation More ❯

proposition definition, to detailed operations and technology design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as … encouraging self-development through relevant training and learning courses. Lead business development work for our key propositions through pre-sales, bid preparation, and client presentations. Showcase our knowledge and experience whilst building relationships with potential clients. Participate fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide junior colleagues, and support the … data and insights to inform design strategy and measure the effectiveness of design solutions. Solid grasp of user-centered centred design principles and experience leveraging user research and CX insights to inform the design process and create user-friendly solutions. Experience working in complex Financial Services integration programs, with a solid understanding of business migration best practices Experience More ❯

is accountable for end-to-end delivery of significant and strategically important initiatives that in turn deliver EE's strategic goals. The role holder will focus on delivering brilliant customer experiences to quality, within time and cost expectations and will do this through waterfall and more agile methods as required. Our goal is to transform our organisation for good … with every pound we spend on delivering initiatives, to help EE Consumer become the most personal, customer-focused brand in the UK. About this role Each day, we come up with new ideas to help our customers through the power of technology. Our Programme Delivery pathway for Graduates sits within the Transformation part of our business. As part of … with millions of customers and over 100,000 colleagues, that's no mean feat. You could be working on anything from the latest Broadband or Mobile launch to new Customer Service Capabilities for our agents. Your solutions will impact millions ofcustomers across our three brands, BT, EE and Plusnet. You'll get the opportunity to work with and understand More ❯

based on client requirements, and documenting functional specifications where a development object is required Requirements Have a broad business skill set including stakeholder management, problem-solving, and resilience Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences Have excellent interpersonal skills and strong written and verbal communication skills in country's … official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel Have demonstrable experience of delivering S/4HANA as part of a transformation programme. Strong knowledge of S/4HANA configuration and best practices with a background in Sales and Distribution and Order to Cash (OTC). Integration with best of breed applications … Salesforce, C4C) is desirable. Have demonstrable experience of agile working practices on an SAP implementation, along with planning of activities during the project Have experience of facilitating a design workshop and then translating the requirements into design Have strong client-facing skills and ability to lead a workstream through all phases of SAP implementation Embrace flexibility, adaptability, and More ❯

is to build the place where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of SME lending. Say goodbye to … and support engineers in acquiring new skills and expertise. Foster a culture of continuous learning, knowledge sharing, and technical curiosity within the team. What we're looking for Proven experience managing and leading a high-performing software or data engineering teams in a product-driven environment Proven track record of mentoring and developing engineers,fostering a culture of technical … excellence, innovation, and professional growth. Demonstrable experience in managing project delivery, including planning, prioritisation, and execution (experience with Agile/Scrum methodologies is highly desirable). Excellent stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical audiences. Ideally you would have the following Solid understanding of modern data platform architectures More ❯