151 to 175 of 1,173 Customer Experience Jobs in London

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's … most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a … APAC region. Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them to More ❯

growing rapidly in a fast-paced, collaborative environment. You'll be joining a team led by George Cushen ( ), known for delivering innovative AI solutions at scale across marketing and customer experience. What You'll Do Support the development of predictive models and data-driven solutions that solve real marketing and customer problems. Conduct exploratory data analysis, feature engineering … Bring Must-Have: A strong foundation in statistics, probability, and machine learning fundamentals - either through a STEM degree, formal training, or self-study. Fluency in Python and SQL, including experience with libraries like Pandas, Scikit-learn, or equivalent. Demonstrated ability to solve real-world problems pragmatically using data. Clear, structured communication - especially the ability to explain complex topics simply. … growth mindset: curious, driven, humble, and eager to learn from others. Business acumen and commercial awareness - able to think critically about the impact of your work. Nice-to-Have: Experience working on live projects in a business setting - e.g., internships, grad schemes, or startups. Familiarity with cloud tools (AWS, GCP, etc.) or version control (Git). Exposure to A More ❯

at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you! About the Role … You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers' needs. What you'll do Partner with Account Executives … to understand customer's current challenges, requirements, and business objectives for the Enterprise and Large Enterprise business segment (2,000 - 15,000 employees) Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience Lead Proof Of Concepts where necessary to help customers validate technical requirements Answer customer More ❯

About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner … of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects … and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor's traffic More ❯

to execute site trading strategies and drive online performance across and You will be responsible for the day-to-day trading of the website, ensuring a seamless and engaging customer journey, and working closely with the Digital team to deliver exceptional commercial results. You will play a key role in implementing the broader digital trading strategy and contributing to … of online revenue targets. What will I be doing Lead, own and drive the US/ROW online trading strategy, focusing on optimising site performance, strategy execution, with the customer at the forefront of decision making and driving sales. Manage the reporting and forecasting for and ad hoc tasks, as and when required. Management and understanding of international markets … online performance for US/ROW Alongside the Senior Digital Trading Manager, manage regular performance reviews, including monthly and quarterly meetings, ensuring collaboration across all key stakeholders to capture customer and market insights. Ensure action is taken and incorporated into future forecasts. Manage the execution of trading events, setting up promotional tactics, promotional codes, ensuring clear customer journeys More ❯

website: https://indigital.marketing/Who we’re looking for – at a glance: Expert in marketing-focused data science, comfortable developing LTV, attribution, and propensity models Hands-on experience building robust data pipelines, BI dashboards, and clean reporting layers Passionate about connecting the dots between data, customer behaviour, and strategic decisions Skilled communicator with experience presenting … in learning others. The full scope of the role will flex depending on your strengths. Key responsibilities: Modelling & Data Science: Develop LTV, propensity and attribution models to support growth, customer experience, and paid media Build MMM and bespoke models in response to client needs Ensure outputs are practical, explainable and drive business decisions Reporting & Data Visualisation: Define reporting … creative Lead or support trading and insight meetings with clients Help teams across In Digital and our clients make better, more data-informed decisions A bit about you: Solid experience in at least three of the key responsibility areas above Hands-on with tools like SQL, Python/R, BigQuery, Snowflake or similar Proficient in BI tools like Looker More ❯

website: https://indigital.marketing/Who we’re looking for – at a glance: Expert in marketing-focused data science, comfortable developing LTV, attribution, and propensity models Hands-on experience building robust data pipelines, BI dashboards, and clean reporting layers Passionate about connecting the dots between data, customer behaviour, and strategic decisions Skilled communicator with experience presenting … in learning others. The full scope of the role will flex depending on your strengths. Key responsibilities: Modelling & Data Science: Develop LTV, propensity and attribution models to support growth, customer experience, and paid media Build MMM and bespoke models in response to client needs Ensure outputs are practical, explainable and drive business decisions Reporting & Data Visualisation: Define reporting … creative Lead or support trading and insight meetings with clients Help teams across In Digital and our clients make better, more data-informed decisions A bit about you: Solid experience in at least three of the key responsibility areas above Hands-on with tools like SQL, Python/R, BigQuery, Snowflake or similar Proficient in BI tools like Looker More ❯

Job ID: Amazon Commercial Services (South Africa) (Pty) Ltd Are you interested in innovating to deliver Amazon's experience to our customers ? We are looking for dynamic and talented Senior Program Managers, who are detail-oriented, self-starter, and passionate about developing strategy and launching programs to support Amazon South Africa growth. These roles balances creativity with data-driven … across diverse stakeholder groups. You will drive both strategy and execution, evolving program processes and tools while developing robust tracking and auditing mechanisms. Success requires big-picture thinking about customer experience, scalability, and long-term automation, combined with strong tactical execution and delivery capabilities. The right candidate has the ability to build relationships across functional stakeholders, anticipate stakeholder … needs and customer needs to plan future work and program deliverables, strong communication skills, a deep sense of ownership, and an ability to shift between strategic thinking and rolling up your sleeves to get things done. We have multiple Program Manager positions throughout many areas, such as Delivery Experience, Shopping experience, Seller growth, Seller Experience, Selection More ❯

us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across … the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a … of existing accounts and take responsibility for their retention and growth. Identify upsell and cross sell opportunities within existing accounts. Proactively own renewals in accounts in cooperation with the Customer Success team. Succeed in a team selling environment for maximum account penetration and coverage. Consistently forecast monthly and quarterly performance. Negotiate deals and contracts at various levels within the More ❯

business, with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. They are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as they say it, Make Simple. This is a chance to make a real impact in a growing … feature and clean sets, and modelling using Machine Learning. You'll develop and deploy machine learning models that power real-world decisions - from underwriting to fraud detection to optimise customer conversion. This is an end-to-end role: data wrangling, model development, evaluation, and performance monitoring. As a Data Scientist, you'll play a key role in the end … agile, innovative team, developing cutting-edge solutions that are transforming the world of credit risk. Your work will have a real-world impact, driving smarter decisions and enhancing our customer experience. They are seeking a curious, hands-on Senior Data Scientist and the successful candidate must have the right to work in the UK and meet the following criteria More ❯

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's … most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a … range of complex applications and components while working alongside super-smart colleagues challenging and rewriting the rules, not just following them. What we expect from you 5+ years of experience required. Degree in Statistics, Maths, Physics, Economics or similar field Programming skills (Python and SQL are a must have, Pyspark is recommended) Analytical Techniques and Technology Experience with More ❯

with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC …/input required for board decks and end of quarter business reviews. • Build and refine predictive and diagnostic models to support forecasting, targeting, and optimization strategies. • Partner with, Marketing, Customer Success and Product teams to implement data-informed actions and measure impact. • Ensure data integrity, relevance, and timeliness by collaborating with data engineering and analytics teams to define and … efficiency, scalability, and performance. This encompasses pipeline and bookings analysis and supporting the design of the Sales Book of Business. • Cross-Functional Collaboration: Act as a strategic partner to Customer Success, Marketing, Product, Finance and IT teams to align initiatives and streamline customer experiences. Knowledge and Experience • 5+ Years of professional experience • 3+ Years of experience More ❯

business drivers and producing action plans to ensure sales targets and KPIs are met and opportunities are optimised. Assist in the analysis of website data to identify trends in customer behaviour and product performance. Weekly monitoring of bestsellers on site, taking action to improve performance and drive conversion. Understand the difference in performance across regions and take actions to … optimise markets and influence decision making. Contribute to regular performance reviews, including monthly and quarterly meetings, ensuring collaboration across all key stakeholders to capture customer and market insights. Ensure action is taken and incorporated into future forecasts. Assist in the execution of online trading events, setting up promotional tactics and promotional codes, ensuring site readiness and accurate product placement. … Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first. Analyse key seasonal sales patterns to maintain seasonal and brand awareness, reporting on key customer and competitor behaviour. Understanding of European and international markets, including, promotional restrictions and trading laws. Support the optimisation of onsite search functionality under the guidance of the More ❯

this high-impact role within the broader Product Analytics organization, you will shape the vision and lead the roadmap for the Money Movement Analytics team. Your mission - elevate the customer experience by removing friction and unlock significant cost efficiencies across our payments ecosystem. You'll do this by harnessing data to uncover opportunities, optimizing end-to-end processes … Design and deliver mission-critical data and analytics products that power intelligent decision-making throughout the payments processing lifecycle. Your work will be foundational in driving operational efficiency and customer trust. Define and execute a clear vision and roadmap for your team, setting ambitious priorities that align tightly with business objectives. You will partner closely with product and engineering … leaders to translate analytical insights into tangible business outcomes. Foster deep cross-functional collaboration with key stakeholders across Product, Engineering, Fraud, Risk, and Customer Success. You will act as a strategic partner, ensuring data is seamlessly integrated into the fabric of decision-making. Thrive in a fast-moving, global environment, bringing structure and clarity to ambiguity. You will lead More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

mission and vision. Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world's most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed! Reporting directly to the Director … of Professional Services, the Senior Manager of Professional Services leads a team of technical experts to deliver high-quality software solutions that meet customer requirements. This role involves monitoring customer engagements from inception to delivery, driving operational excellence, ensuring client satisfaction, and achieving revenue targets. The ideal candidate has a strong technical background, exceptional leadership skills, and a … progressing training and development opportunities for Team. Develop and execute strategies to scale the professional services organization and meet revenue and profitability goals. Collaborate with sales, product management, and customer success teams to define service offerings and support business growth. Ensure projects adhere to quality standards and meet customer expectations through strong project governance. Monitor project progress and More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the Team Y ou'll be joining the BDAP (Business Data Analytics Platform) team, a core part of our enterprise data modernisation strategy at LexisNexis Risk Solutions. This role sits within the Crystal Reporting & Finance Integration squad - a cross-functional team responsible for re … for future scalability and sustainability. Requirements Proven technical expertise in report migration, particularly Crystal Reports. Strong analytical skills with an ability to identify reporting inefficiencies and optimize existing processes. Experience working across multiple international teams, demonstrating exceptional communication skills. Proficiency in documenting complex technical requirements and dependencies. Experience with data analytics platforms (preferably BDAP or similar cloud-based More ❯

business growth and expanding our clients presence on major retailers' eCommerce platforms. The role focuses on securing new listings, managing platform accounts, improving product visibility, and delivering exceptional online customer experience. It combines strategic sales, platform integration, and product management responsibilities to increase profitability and market reach. Key Responsibilities: Business Development & Market Expansion Secure partnerships with new eCommerce retailers … strategic thinking, data analysis, and project management skills . Excellent communication, negotiation, and problem-solving abilities . In-depth knowledge of platforms' tools (e.g., Linnworks , retailer advertising consoles). Experience with Microsoft Office and performance reporting. Core Attributes: Business-minded, proactive, strategic, analytical, and results-driven. Collaborative, approachable, and aligned with Sylvania's values: Progressive, Agile, Trusted, Approachable . … ACS are recruiting for a E-Commerce BDM. If you feel that you have the skills and experience required in this advertisement to be a E-Commerce BDM submit your CV including an outline of your experience as a E-Commerce BDM. It is always a good idea to include a covering letter outlining your experience as More ❯

us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across … the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a … research Following up with prospects through inbound and outbound cold calls and emails Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle Understanding customer needs and requirements Effectively communicating the value propositions to secure initial meetings with potential new customers, Brainstorming with the team on how we can identify key players and generate More ❯

makes recommendations and ensures purchases are in alignment with current standards and strategy. Develops and drives improved relationships with business owners across the region and globally. Delivers a superior customer experience to business owners. Drives adherence to FIS's Supply Chain Management policies and correct utilisation of Supply Chain Management processes. In partnership with business owners, executes multiple … regionally and globally Supports and deputises for team members across other categories as capacity necessitates, in particular other Technology subcategories Other related duties assigned as needed Required Skills and Experience To be successful, this individual should possess the following skills and attributes: Knowledge and experience of strategic sourcing, contract negotiation and management, supplier performance, relationship, and category management … balance this with global category requirements Understanding of business, financial, and economic ramifications of various procurement actions Track record of successfully achieving savings targets, negotiating deals, and delivering good customer service Ability to develop strong working relationships with internal clients and suppliers Knowledge of project management methods and techniques Good working knowledge of legal and contracting requirements Ability to More ❯

thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our … organization. Manage and mentor a team of technology professionals. Ensure that all technology solutions adhere to industry standards and regulations. What you'll be able to demonstrate: Skills and experience Bachelor's or master's degree in computer science or related field 10+ years of experience in technology architecture, with a focus on large-scale enterprise systems • Proven … experience in designing and implementing technology solutions that align with business objectives. Experience in leading and mentoring teams of technology professionals Strong analytical and problem-solving skills Excellent communication and collaboration skills Knowledge of industry standards and regulations, including security and privacy requirements Experience with cloud-based technology solutions and services Experience with PHP, Laravel, microservice More ❯

new ground, and we never stop learning. But most importantly, we are on this journey together. About the Team We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the greatest social bank. We are … building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people's lives for good. What you'll do: This is an excellent chance for a Junior Financial Crime Analyst to dive into the world of financial crime detection in the banking industry. In this role … you'll gain invaluable experience with the support of structured training and mentorship. As a key member of the Financial Crime Detection Team, you'll help identify, investigate, and mitigate financial crime risks, safeguarding our bank and customers. Here's what you'll be doing: Support Daily Detection Operations : Play a vital role in the day-to-day operations More ❯

value, feasibility and cost-benefit cases. Drive data literacy across teams and develop reusable frameworks and patterns for analytics delivery. Drive an increase in productivity, better decision-making, improved customer experiences, and reduced operational costs. The Successful Applicant A successful Head of Analytics & AI will be able to evidence the following: Significant analytics, business intelligence, or data product roles … ideally within large or complex environments. Proven experience in implementing and delivering business solutions using Oracle Analytics Cloud (OAC)/Oracle Fusion Data Intelligence. Experience working with Oracle ERP/HCM Cloud or eBusiness Suite, with a strong understanding of functional areas such as HR, Commercial, Finance and Logistics. Practical experience with ETL, data modelling, and dashboard …/reporting development. Experience in leading product teams or data-focused project teams, with stakeholder engagement at all levels. Working knowledge of integration technologies and data pipelines (e.g. Oracle Integration Cloud, APIs). What's on Offer A competitive salary Generous Pension scheme. 27 days of annual leave, in addition to public holidays. Opportunity to lead transformative projects in More ❯

driven environment and knows Google Ads inside out. The ideal candidate combines creativity, analytical skills, and technical know-how to deliver impactful digital campaigns. By focusing on metrics and customer experience, a digital strategist ensures all initiatives drive measurable success while aligning with the brand's messaging and business goals. Key Responsibilities Developing strategies. Create data-driven Google … insights, and strategy updates to internal and external stakeholders. Designing content. Collaborate with graphic design and content creation teams to produce high-quality digital content that aligns with user experience goals. Monitoring market trends. Stay updated on digital marketing trends and tools to ensure strategies remain innovative and competitive in the ever-evolving digital landscape. Landing Page Feedback. Work … related field is required. Advanced certifications in SEO, SEM, Google Ads or analytics tools are advantageous. Exceptional verbal and written English skills. Experience. 3-5 years of hands-on experience managing Google Ads campaigns, ideally in an eCommerce or direct-response environment. Tech Stack Knowledge. Proficiency in Google Ads, Google Analytics, Looker Studio, Shopify, and third-party attribution tools More ❯

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Report to the Chief Credit Officer, advising on the use of statistical models and advanced quantitative techniques to optimise business performance Working across our UK business … Managing a team of data scientists you will be responsible for designing, developing and implementing complex statistical models used for marketing targeting, credit underwriting, fraud prevention, collections, recoveries and customer experience You will ensure decision models are very reliable, through thorough validation and testing. You will champion best practices in model building and help shape quality standards. You … develop and maintain key relationships with internal and external stakeholders Have a clear and relentless focus on delivering business results What we're looking for At least 7+ years experience in a deeply analytical role, ideally within SME or retail lending environment Strong understanding of scorecard modelling/predictive analytics/machine learning Ph.D. in a quantitative field (Finance More ❯