151 to 175 of 202 Customer Experience Jobs in London

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

trusted to suggest appropriate tools and frameworks and improve processes You’ll work directly alongside passionate founders who want to deliver a world-class customer experience Each day you’ll be listened to as the expert you are, to solve interesting and complex challenges that are pivotal … overall direction of the business (you will be valued!) Why they’ll be interested in you - You'll have enough experience behind you to see problems before they occur, to educate the team and modernise QA strategy You’d be comfortable building upon an existing robust, scalable Test Automation ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across … identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. … Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present ...

Nottingham will be required. We're on the lookout for an energetic, proactive, and detail-obsessed CMS Executive to help deliver exceptional online customer experiences across our exciting portfolio of digital platforms including buzzbingo.com, buzzcasino.com, and more. Why ... ZIPC1_UKCT ...

thrives on innovation and enjoys working across a diverse technology stack. The systems you'll support underpin both our in-club and online customer experiences, giving you the opportunity ... ZIPC1_UKCT ...

Sales Manager London, UK £40,000-45,000 (dependant on experience) On-Site Role Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core ...

Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever … evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating ...

development teams to ensure that solutions are not only clearly defined and feasible, but also fully aligned with high standards regarding performance, security, and customer experience. Skills and Experience * Solid foundation from previous hands-on experience in full stack development (e.g., .NET, modern front-end frameworks such … optimisation strategies, and security best practices * Awareness of content delivery approaches, accessibility standards, and regulatory compliance requirements (GDPR & PECR), ensuring solutions are designed responsibly. * Experience with analytics and tag management platforms (Google Analytics, Google Tag Manager), A/B testing tools, personalisation engines, CI/CD pipelines, DevOps practices ...

Goodfella pizzas. About the role: Nomad Foods is strengthening its OTC capabilities and enhancing core processes and systems to drive better efficiency, accuracy, and customer experience. The OTC SME Tech Lead will provide technical and process expertise across the OTC cycle, supporting continuous improvement initiatives, system enhancements, and harmonisation … Provide expert guidance on SAP SD and OTC best practices to ensure stable and standardised processes. Manage integrations with EDI partners, logistics providers, and customer platforms for improved data flow. Partner closely with Customer Service, Sales, Supply Chain, and Finance to ensure alignment of OTC improvements. Promote standardisation ...

Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. As our Engineering Head of eCommerce … software engineering excellence, emphasising efficiency, performance optimisation, and high availability. Being a mentor to tech leads and managers across the Engineering organisation. The Experience and Key Skills you will have: Experience in leading and managing large teams or projects in an eCommerce environment with Gross Merchandise Value above ...

developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack (Node/React/TypeScript) Collaborate in an agile team … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS, and responsive design principles Strong understanding of Back ...

Global CRM Data & Analytics Manager There is an exciting opportunity with an international travel company, where you can step into a role of shaping customer experiences. As a Global CRM Data & Analytics Manager, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant … insights from Salesforce data to optimise engagement and revenue. Essential Skills 5+ years of Salesforce Marketing Cloud CRM Analytics Expertise into analysing and translating customer-driven data into strategic recommendations for higher management Understanding of campaign delivery and customer segmentation Experience with SQL, and data visualisation through ...

Content Platform (New Logo Acquisition) Remote position in the UK. About the Role We're seeking a dynamic Enterprise Account Executive to lead new customer acquisition efforts for our AI-powered content and experience platform serving the media and digital publishing industries. This high-impact role focuses exclusively … Proven success in acquiring and closing large, complex enterprise accounts. Strong track record of exceeding quotas in competitive technology markets (CMS, DXP, or related CX platforms preferred). Exceptional communication, negotiation, and consultative selling skills. Experience managing multi-stakeholder, multi-threaded enterprise deals. Ability to collaborate effectively with cross ...

Health Insurance Program (CHIP), Health Insurance BC, welfare-to-work, and child support programs. Job Summary: As a member of the their Contact Center CX team, the Senior Engineer will configure, troubleshoot, and support Contact Center as a Service (CCaaS), TTY, and Fax solutions within the Contact Center environment. This … leadership. Requirements: Bachelor's degree in Telecommunications, Computer Engineering, Computer Science, Computer Technology, or related discipline; or equivalent technical experience. 5+ years of experience with cloud-based contact center solutions including deployment, configuration, and management of Amazon Connect. Strong problem-solving capabilities with the ability to resolve issues quickly ...

joining our Commerce team within Accenture Song UKI, a dynamic group at the forefront of digital innovation. We're passionate about creating next-generation customer experiences, and we believe that generative AI and agentic commerce are key to unlocking the future of online shopping across a variety of industries. … future of autonomous shopping and AI-driven personalization. As a GenAI and Agentic Commerce Product Manager you will... Lead the discovery process to understand customer needs and define the product vision and strategy for our GenAI and Agentic Commerce solutions. Act as a bridge between business stakeholders ...

DevOps Engineer- Up to £75k An exciting opportunity to join a fast-growing UK-based technology business that is transforming the automotive customer journey. Following a recent acquisition by a major financial services organisation within the automotive sector, this company is entering its next phase of growth, with … clear mission: to build modern, scalable technology solutions that support retailers and deliver exceptional customer experiences. The Role: They are now looking for a DevOps Engineer to join their UK engineering team. Youll play a key role in building, scaling and maintaining the cloud infrastructure that underpins a growing ...

Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever … evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating ...

high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide 1st and 2nd line support across a wide range of systems … relevant technical teams where required Providing clear communication and regular updates to users Contributing to knowledge base articles and continuous service improvement About You Experience in an IT Service Desk or IT Support role, ideally within a professional services environment Strong customer service mindset with excellent communication skills ...

hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value … bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing ...

leadership to ensure projects are delivered on time, within scope, and to a high standard - all while upholding the company's commitment to exceptional customer experience. Key Responsibilities Lead and manage multiple concurrent IT and digital transformation projects for SME and mid-market clients. Coordinate internal technical resource … client requirements and contributing to solution design. Ensure delivery aligns with internal governance, quality processes, and industry best practice. What You'll Bring Demonstrable experience managing IT or technology projects within an MSP or IT services environment. Strong understanding of technologies such as Microsoft 365, Azure, networking, and modern ...

United Kingdom, London, LondonSenior Strategy AnalystWhat you ll doYou ll join our Analytics department in one of our core teams Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud.In this role, you ll help us on our mission to Change Banking for Good by:Using your analytical … terms on a price comparison website, or the best support for customers behind on payments.Optimising lending decisions to drive sustainable lending growth and improve customer experiences.Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them.Ensuring good outcomes for customers by tracking ...

strong culture and technical excellence, they deliver high-quality, secure IT solutions from their London base, with a clear focus on resilience, security, and customer experience. What will you be doing? As a Cyber Security Engineer, you'll play a key role in securing client IT environments by designing … will also form part of the role, helping to maintain consistent security practices across all client environments. What will you need? * Strong hands-on experience in cyber security or security-focused engineering roles* Experience with firewalls, EDR, SIEM, and security monitoring tools* Strong knowledge of network security (VLANs ...

manage a small data science team that solves high-value problems to advance the company's competitive position. Requirements: 10+ years of product leadership experience, specifically within complex B2B2C Enterprise Software environments. Experience with large-scale ERP or CRM systems is a major plus. A history of "Data … roles, with experience in successfully transforming technology infrastructure into organised, productised assets. Excellent communication skills, with the ability to balance technical and business needs, whilst bridging the gap between technical details and strategic CEO-level messaging. Strong technical literacy, with a keen understanding of data stewardship, semantic modeling ...