576 to 600 of 1,760 Customer Experience Jobs in London

customers and Partners. You will lead sales engagement through orchestrating different business functions to maximize sales. As a Business Development Manager, you will demonstrate customer centricity, proficiency in evaluating customer needs, diagnosing and solving problems, and in addition take the lead with software demonstrations. About the Role - Key … forecasting weekly Pipeline management : Maintain and progress Renewals, Expansion and New Business CRM Hygiene - Salesforce : Mandatory accurate and up-to-date documentation of all customer account details, including opportunities, commitments, key discussions, and records of customer visits or calls. Team engagement : Proactively share ideas to improve the sales … Activity New Business : Research, identify and target end users Provide information & deliver the Request for Proposal (RFP) process with SP's Expansion : Leverage knowledge & experience to expand Laserfiche in customers Renewals : Ensure Renewals exceed the industry average 95% Co-Selling : Demonstrable success of co-selling at C-suite level More ❯

and selling complex IT solutions into large enterprises. The successful candidate will serve as a Principal Account Manager for an existing strategic UK Enterprise Customer with responsibilities for relationship management and partnership growth; they will drive digital transformation through impactful engagements with C-level executives, line of business leaders … supporting early engaged accounts Build and leverage relationships with internal and external stakeholders to further the adoption of AWS services in the market Accelerate customer adoption through well-developed sales strategies and successful go-to-market engagements to achieve customer outcomes Act in a customer-focused way … qualitative goals Develop and work with partners to extend the reach and drive AWS cloud adoption Engage in a way that ensures a superior customer experience BASIC QUALIFICATIONS Extensive experience as a quota carrying technology field sales professional with a proven track record of success selling complex More ❯

building a more open world. Join us. Manager, Business Insights Introduction to the Team The Traveler Service Improvement Team drives continuous improvement in traveler experience in a cost-effective way for our global consumer businesses-Expedia, and Vrbo. This division creates compelling and differentiated traveler value for each brand … for everyone, everywhere. We are looking for a strategic and analytically driven Business Insights Managerto generate actionable insights that influence leadership decisions, improve service experience, and reduce operational costs. This role combines advanced data analysis, statistical modeling, and AI to deliver clear, forward-looking insights that guide strategic direction … Managerwithin our Traveler Service Operations org, you will play a critical role in shaping how we deliver outstanding service experiences at all stages of customer journey while optimizing efficiency in a fast-paced environment. You'll leverage data analytics, statistical modeling, and AI to generate strategic insights that influence More ❯

This is an exciting opportunity to be part of a collaborative and agile analytics team working on high-impact projects that influence commercial strategy, customer experience, and business performance. THE ROLE As an Analytics Analyst , you’ll deliver meaningful insights across a mix of strategic and operational projects. … into action. Key responsibilities: Deliver high-quality analysis to support strategic and commercial decision-making Lead ad hoc projects and performance tracking initiatives using customer, product, pricing, and commercial data Clean, transform, and interpret complex and imperfect datasets Build and maintain Power BI dashboards to visualise key metrics Collaborate … quality improvements and support the onboarding of new data sources Contribute to a culture of curiosity, learning, and collaboration within the team YOUR SKILLS & EXPERIENCE: 2+ years’ experience in an analytical role Comfortable working with varied datasets, particularly customer and commercial data Strong data manipulation and problem More ❯

Are you passionate about improving the quality of Customer experiences? Do you like to dive deep to understand complex problems? Do you strive to create Customer-centric solutions that drive measurable results on metrics that matter for company's success? Does owning a global charter sound exciting? If … yes, then we have the role for you! Key job responsibilities Define seller experience and execution goals for SRP (Seller Rewards Program) Manage support cases requested from both Selling Partners and Program owners, and resolve them in defined SLA Conduct deep dives on trends and identify program, policy or … to provide sellers (who are able to adopt best practices on the e-commerce marketplace) an opportunity to be rewarded for providing the best customer experience. This cross-geography program has been adopted by thousands of sellers redeeming millions of dollars in rewards. BASIC QUALIFICATIONS 3+ years of program More ❯

enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Japan ProServe is seeking a new Senior Practice Manager, Shared Delivery Team (SDT) to lead our fast-growing AWS ProServe's delivery specialists … Business Management/Operations, and Partner Management. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to … Oversee the high-quality delivery of customized engagements with partners and customers in the commercial and public sectors. Work closely with the industry and customer-focused practice leadership to allocate new hiring requisitions by specialty supporting the market demand and planning process. Collaborate with the ProServe recruiting team to More ❯

billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Customer Intelligence team is hiring a Senior Account Executive to assist customers and prospects … in evaluating their Customer Experience strategies and modernizing their Customer Engagement solutions. The role involves understanding business challenges, presenting SAS solutions, and building relationships with key accounts in the European market. The focus will be on driving growth in sectors like Financial Services, Retail, and TMT by … will: Engage with targeted customers and prospect accounts to position SAS Marketing solutions, managing deals typically between €100k to €1M+. Develop strategies to modernize customer engagement for strategic clients. Build and maintain relationships, influencing long-term strategies and engaging with C-level decision-makers. Provide expertise in industry, business More ❯

What You'll Do This role requires a growth mindset with an extensive skill set - the combination of creative vision, cross-functional collaboration, sales experience, strong execution, Service Provider, and global service integrator business knowledge across advisory, consulting, implementation, and managed services. • Experience supporting sales motions to deliver … outstanding experiences yielding in customer adoption and partner loyalty. • Proven experience working within a matrixed organization. Strong communication and interpersonal skills are required. • Experience building a sales acceleration plan and associated framework with strategic global service providers that support a cybersecurity-focused sell thru/with motion … You Are • Bachelor's degree in a related field is required. • Strategic partnering process and execution knowledge with demonstrable success metrics. • 8+ years of experience leading the shift to a customer experience culture • Strong results orientation with a proven ability to execute and achieve goals. • Negotiation skills More ❯

organizations. Accurately forecasting sales activities and revenue achievements. Developing and maintaining satisfied and referenceable customers. Staying informed about industry trends, the competitive landscape, and customer needs. If you're passionate about sales technology, providing a world-class customer experience, and thrive in a fast-paced, hyper-growth … common traits: they are self-motivated, ambitious, and passionate about evangelizing the future of sales innovation. THE SKILL SET: Bachelor's degree or equivalent experience preferred. 5+ years of proven hunting and closing experience in an enterprise software environment. Experience in establishing strategic C-level relationships within … and overcome objections, turning skeptics into committed customers. High level of empathy and strong interpersonal skills, ensuring positive interactions with both peers and prospects. Experience in pursuing new customers in uncharted territories. Consistent track record of meeting or exceeding sales quotas. WITHIN ONE MONTH, YOU'LL: Attend Salesloft's More ❯

the charter responsible for TFS insights and analytics, automations into Amazon's financial ledger. Our north star vision is to achieve Zero touch MEC experience for Amazon's financial reports. You embrace latest technologies to manage cross cutting system with billions of transactions in an automated manner. This requires … support financial aspects for Amazon transportation. Amazon's transportation systems get millions of packages to customers worldwide faster and cheaper while providing world-class customer experience - from checkout to shipment tracking to delivery. Our software systems include services that handle tens of thousands or requests per second and … long term solutions for handling large amount of data and reporting/analytics of the platform. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering More ❯

the Camera and Sensors team you will support the science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also … along with a broader team of principle scientists, applied scientists and software engineers across multiple global teams in the devices group. BASIC QUALIFICATIONS PhD Experience programming in Java, C++, Python or related language Experience with neural deep learning methods and machine learning Experience in building machine learning … models for business application Experience in applied research PREFERRED QUALIFICATIONS Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc. Experience in implementing Computer Vision algorithms Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is More ❯

involved parties as required. Foreseeing potential integration issues and commercial speed bumps and planning accordingly. Supporting Vendor Managers and the Head of Implementation/Customer Experience with any other tasks as required. Key Skills/Experience Needed: Experience of working in a start-up/new More ❯

Senior Technical Account Manager - SaaS CCaaS London, UK. Hybrid Remote Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience solutions. If you are looking More ❯

account managers, account executives, and product & program managers, we champion the voice of customers in the organization and influence the product roadmap to enhance customer experience and help them improve their business through advertising. BASIC QUALIFICATIONS Bachelor's degree Knowledge of digital creative production, ad serving, cross-channel … attribution, and media analytics Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with Doubleclick (XSM, DFP), AdJuster, or Salesforce PREFERRED QUALIFICATIONS 3+ years of strategic client services experience working with Fortune 100 brands Experience with annual More ❯

of our big name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer's needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines and able to clearly articulate fifty-five's … analyse needs, propose solutions in a systematic, clear and realistic way and implement a structured approach. Project management in terms of planning, internal management, customer relations, deadline and risk management, quality control of deliverables and profitability. Sectorial expertise: Global understanding of customer issues and ability to propose solutions … to an industry (consumer goods, retail, travel, etc.). Digital expertise: Ability to analyse and optimize digital activities: media buying, e-business, on-site customer experience, etc. Relevant Experience Master's degree (business, engineering) or equivalent diploma. Ability to work in an international environment. Experience of More ❯

enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS … skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating …/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at More ❯

Career Opportunities: Delivery Manager (10670) Requisition ID 10670 -Posted - Years of Experience (3) - Consulting - Where (1) - Job Portaltech Reply is the Reply Group company, partner of SAP, that provides Customer Experience solutions. Portaltech Reply is a combination of eCommerce Omnichannel knowledge and outstanding technical expertise, that allows … practices across the streams About The Candidate: Bachelor's degree in Business, Management, Economics, Computer Science, or an IT-related field 7+ years of experience in delivery/project management roles, ideally within digital consulting or system integration Proven track record managing complex client accounts with multiple concurrent projects … Proven Experience with eCommerce Experience in defining SOWs, managing commercials, and running delivery governance Familiarity with SAP Commerce or similar enterprise platforms is a strong plus Exposure to Agile and traditional project management methodologies; relevant certifications (e.g., PMP, PRINCE2, Scrum Master) are highly desirable Strong communication and stakeholder More ❯

strategy for AWS presence at third party events in EMEA (why, what, how) in close alignment with global and local stakeholders Use data and customer feedback to constantly improve event programs and the customer experience Deliver results including clear ROI reporting Think around the corner and drive … We work hard, have fun and make history. BASIC QUALIFICATIONS Bachelor's degree in Marketing, Business, or a related field 5+ years of work experience in an event-related role Experience in developing, owning and executing successful B2B event programs end to end Experience in driving innovative … support to enhance scale Strong written and verbal communication skills Innovative mind-set, ad-hoc problem-solving and ability to deal with ambiguity Prior experience working with cross-functional and international teams Experience using data and metrics to measure impact and determine improvements A willingness to travel and More ❯

the service blueprint. Stay abreast of industry best practices and Salesforce product releases, evaluating and recommending new features and functionalities to enhance employee and customer experiences. Business Development Support RFP responses and other pre-sales activities. Connect to your skills and professional experience Background in client-facing Functional … Deep understanding of Salesforce capabilities across lead-to-cash, in particular configure-price-quote (CPQ), contracting, billing, invoicing, and asset management related process areas; experience in the hands-on configuration of the Salesforce platform to enable these process areas. Experience in both Discovery and Implementation project phases. Experience with product roadmap definition. Experience in gathering and documenting business requirements through a variety of methods (including workshops, interviews, qualitative and quantitative data analysis). Experience in delivering high quality artefacts including design blueprints, process documentation, user stories and acceptance criteria, user personas etc. Experience participating More ❯

creating and operating a worldwide collection of products and services, by enabling seamless business payments throughout Amazon. Our mission is to create the most customer-centric payment products, payment experience, and procurement services for business clients that empower any business to engage with Amazon from anywhere and in … any way. Building on top of Amazon's long history of customer focus and innovation, and our drive to think big, B2B Payments is addressing a new set of payment needs of business buyers. We re-invent the core parts of the payment experience, provide business-oriented payment … reconciliation processes to serve the needs of businesses. The B2B Payments Program managers define, build, launch, and deliver on initiatives to continually improve the CX of our customers. Our team members have the autonomy, ownership, and responsibility to invent and simplify on behalf of our customers to meet their rapidly More ❯

like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers' experience and trust, the Alexa Privacy team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across … Computer Vision (CV) related tasks. They will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. They will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Their work will directly impact … to apply them in different business cases. They should leverage exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to create reliable, scalable, and high-performance products. In addition to technical depth, they must possess exceptional communication More ❯

thousands of restaurant, grocery and convenience partners across the globe. About this role: This is a critical role at the heart of an ambitious, customer-obsessed, world-leading technology company. This is a senior role to build customer facing recommendation/ranking algorithms within the Customer department. … This specific role focuses on the Partner recommendations product . It would suit someone who is passionate about solving customer problems and loves working with data, who has extensive experience working with engineering and data science on ML challenges and is eager for more. Algorithms are used to … match customers to the right supply, guiding them to partners that will deliver a great experience and food they will love. They are used to shape demand to achieve operational/commercial goals and to optimise revenue by maximising spend and promoting sponsored restaurants and products. The work we More ❯

on a transformation journey that focuses on sustainability (fewer pollution incidents, green energy powered water treatment etc.), reliable infrastructure(fewer flooding incidents, leakages etc.), customer centricity (affordable bills, enhanced customer experience), social responsibility(support for vulnerable customers), and most importantly disruption from innovative competitors entering the marketplace. … UNM capabilities and best practices. Stay updated on Esri's latest GIS technologies and industry trends, providing recommendations for continuous improvements. Desirable skills and experience Business Analyst with GIS experience, including working with Esri's Utility Network Model. Technical Skills: Strong understanding of Esri ArcGIS Enterprise, ArcGIS Pro … and Esri's Utility Network Model. Industry Knowledge: Experience in utilities (electric, water, gas, or telecom) and GIS data management. Data & Integration: Familiarity with spatial databases, geospatial analysis, and integration with enterprise systems. Stakeholder Engagement: Ability to communicate effectively with GIS teams, IT developers, and business users. Problem-Solving More ❯

and digital transformation initiatives. Define and drive a GenAI roadmap—identifying and developing high-impact use cases across functions (e.g. commercial, operations, R&D, customer experience). Lead and mentor a high-performing small team, ensuring a secure back end while enabling front-end innovation. Manage third-party … full accountability for networking, infrastructure, and security. Serve as a key leader and change agent during a data and digital transformation journey, bringing the experience to demonstrate the 'art of the possible.' Engage and influence senior stakeholders, from Board level down. Propose commercially sound initiatives with clearly demonstrable ROI. … Required Experience: Minimum 3 years of experience in a senior Information Technology leadership role. At least 10 years of relevant experience, particularly with exposure to data and digital transformation. Degree in Computer Science, Information Technology, Engineering, or a related field. Hands-on experience with AI/ More ❯

About Us Launched in July 2020, the Kerv Group is a next-generation 'customer-first, cloud-first' provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger of five highly successful organisations. … One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award … winning, cloud omnichannel solutions to help our customers deliver industry-leading customer experience. At Kerv Experience we know that implementing a new CX platform is a big deal - that comes with big challenges. That's why our expert team is flexible. We're ready to help our customers More ❯