601 to 625 of 1,691 Customer Experience Jobs in London

Data Engineer Location: Middlesex 3 days in the office 2 days’ work from home Salary: Negotiable to £70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this client cannot offer visa sponsorship. A … they operate and by adding personal value Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related discipline Proven experience of SQL and relational … databases Experience of cloud technologies such as Azure, Snowflake and Terraform is advantageous Experience of knowledge of containers such as Docker and Kubernetes is advantageous Familiarity with at least one programming language (e.g. Python, Java, or Scala) Proven experience of data warehousing concepts and ETL processes Strong More ❯

Data Engineer Location: Middlesex 3 days in the office 2 days’ work from home Salary: Negotiable to £70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this client cannot offer visa sponsorship. A … they operate and by adding personal value Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related discipline Proven experience of SQL and relational … databases Experience of cloud technologies such as Azure, Snowflake and Terraform is advantageous Experience of knowledge of containers such as Docker and Kubernetes is advantageous Familiarity with at least one programming language (e.g. Python, Java, or Scala) Proven experience of data warehousing concepts and ETL processes Strong More ❯

Data Engineer Location: Middlesex 3 days in the office 2 days’ work from home Salary: Negotiable to £70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this client cannot offer visa sponsorship. A … they operate and by adding personal value Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related discipline Proven experience of SQL and relational … databases Experience of cloud technologies such as Azure, Snowflake and Terraform is advantageous Experience of knowledge of containers such as Docker and Kubernetes is advantageous Familiarity with at least one programming language (e.g. Python, Java, or Scala) Proven experience of data warehousing concepts and ETL processes Strong More ❯

can focus on their jobs rather than the tools. Work closely with the trade support and infrastructure teams as the third line on resolving customer issues. Follow defined Support SLAs and KPIs. Work to continuously improve support processes: Identify areas for process improvement and suggest proactive solutions to enhance … the overall customer experience. Ensure continuous alignment of our platforms and processes with best practices. Excellent team collaboration at all times, actively building relationships across the company. Work in shifts with occasional out-of-business hours coverage. Requirements: At least 5 years+ of experience Deep, practical experience … and communication skills. Able to multi-task efficiently and work under time pressure to SLAs. Familiarity with ITIL 4 working practices and processes. Troubleshooting experience of Linux desktop, a plus. Working knowledge of the Mimecast platform, a plus Respectful of the organisation’s culture and values Bachelor’s Degree More ❯

can focus on their jobs rather than the tools. Work closely with the trade support and infrastructure teams as the third line on resolving customer issues. Follow defined Support SLAs and KPIs. Work to continuously improve support processes: Identify areas for process improvement and suggest proactive solutions to enhance … the overall customer experience. Ensure continuous alignment of our platforms and processes with best practices. Excellent team collaboration at all times, actively building relationships across the company. Work in shifts with occasional out-of-business hours coverage. Requirements: At least 5 years+ of experience Deep, practical experience … and communication skills. Able to multi-task efficiently and work under time pressure to SLAs. Familiarity with ITIL 4 working practices and processes. Troubleshooting experience of Linux desktop, a plus. Working knowledge of the Mimecast platform, a plus Respectful of the organisation’s culture and values Bachelor’s Degree More ❯

can focus on their jobs rather than the tools. Work closely with the trade support and infrastructure teams as the third line on resolving customer issues. Follow defined Support SLAs and KPIs. Work to continuously improve support processes: Identify areas for process improvement and suggest proactive solutions to enhance … the overall customer experience. Ensure continuous alignment of our platforms and processes with best practices. Excellent team collaboration at all times, actively building relationships across the company. Work in shifts with occasional out-of-business hours coverage. Requirements: At least 5 years+ of experience Deep, practical experience … and communication skills. Able to multi-task efficiently and work under time pressure to SLAs. Familiarity with ITIL 4 working practices and processes. Troubleshooting experience of Linux desktop, a plus. Working knowledge of the Mimecast platform, a plus Respectful of the organisation’s culture and values Bachelor’s Degree More ❯

dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking … for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. Our values No-one is above making the tea of watering … did something for the first time. The role This role would suit an experienced project manager in the technology sector, either with ServiceNow implementation experience or with a solid software project management background looking to transition into a career with ServiceNow. You will have a passion for process and More ❯

dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking … for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. Our values No-one is above making the tea of watering … did something for the first time. The role This role would suit an experienced project manager in the technology sector, either with ServiceNow implementation experience or with a solid software project management background looking to transition into a career with ServiceNow. You will have a passion for process and More ❯

dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking … for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. Our values No-one is above making the tea of watering … did something for the first time. The role This role would suit an experienced project manager in the technology sector, either with ServiceNow implementation experience or with a solid software project management background looking to transition into a career with ServiceNow. You will have a passion for process and More ❯

deploy open-source models (LLaMA, DeepSeek) in the Google Cloud. About the company Anecdote is an innovative, AI-first startup revolutionizing how companies analyze customer feedback. Our AI-powered platform consolidates feedback from app reviews, support chats, surveys, and social media into a single, easily accessible space. This enables … companies like Grubhub, Dropbox, and Careem to derive actionable insights and deliver a better, real-time customer experience that drives sustainable growth. We are backed by top investors, including Neo, Sukna, Race Capital, Propeller, and Wamda, having raised $3.5m to date. Responsibilities Develop, scale, and support our LLM … call for urgent AI model fixes or system failures. Qualifications Proficiency in Python and related libraries (e.g., NumPy, SciPy, pandas) is required. Strong production experience with at least one framework: LangChain, AutoGen, or CrewAI. Deep understanding of agentic systems, autonomous workflows, and LLM-based automation. Experience deploying and More ❯

design, implement and deliver end-to-end solutions. You will mentor engineers and support the foundation of a new development team, using your engineering experience to build an culture of innovation, quality and customer obsession. Key job responsibilities - Design and build full-stack solutions. Your solutions will enable … and web. - Use your problem-solving skills, collaborating with creative and technical teams, thinking-big and inventing and simplifying to solve challenges. - Deliver novel customer experiences by developing solutions which include innovative UX strategies, AWS services and large scale back-end services. - Collaborate with teams across Amazon to integrate … apply your technical expertise to solve difficult software problems in a fast-paced environment. You'll design and build software and systems for novel customer experiences, AWS services, and large-scale back-end web services, all with the goal of delivering a seamless experience to the customer. About More ❯

both in how they work and serve their customers. We unlock value through a start-up mindset and modern methods, combining strategy, consulting, and customer experience with agile engineering and creative problem-solving. With over 20,000 employees across 53 offices worldwide, our team brings expertise in technology … data sciences, consulting, and customer obsession to accelerate our clients' businesses by designing products and services that customers truly value. Job Description As a Director of Product Management for Consumer Products at Publicis Sapient, you will serve as a trusted advisor to clients, leading the overall business solution, vision … within an engagement. You will work with clients in the Consumer Products industry on major Digital Business Transformation (DBT) initiatives, understanding their business and customer needs to deliver continuous value through rapid development cycles. Responsibilities Your Impact: Partner with clients, strategists, experience leads, and enterprise architects to define More ❯

Company I am hiring a Senior Credit Strategy Analyst leading dynamic FinTech based in London. Within this role you will be bringing your existing customer credit strategy development to drive business growth and profitability using tools like SQL and Python alongside your credit commercial background The Role As a … Senior Credit Strategy Analyst, you will be: Developing new insights to drive optimisation of credit risk strategies. Detecting new trends on customer data to develop wider business strategies Developing credit risk strategies for Existing Customers for credit cards Working with senior leadership to implement/improve strategy. Using SQL … and Python daily for strategy development Your skills and experience To be successful as a Senior Credit Strategy Analyst, you will need: Experience as a credit risk strategy analyst in unsecured lending Experience working in a fast-paced environment Experience developing credit risk strategies for Acquisitions More ❯

owned properties as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We are currently looking for a highly skilled and motivated Analytics … ability to write complex queries from scratch from multiple tables. - Fluency with Python (or R) - ability to run advanced statistical modelling. PREFERRED QUALIFICATIONS - Consulting experience with a major consulting firm or advertising experience with a top advertiser (agency or client side). - Experience with advertising publishers and … marketing/creative agencies. - MBA, Master's or Doctoral degree in Economics, Marketing, Statistics, Advertising, or Business/Digital media planning experience. - Experience in ad measurement, predictive analytics, experimental design, A/B testing. - Experience and familiarity with AWS stack. - Fluent in French or other European languages. Amazon More ❯

demand data. You can learn more about ICIS at the link below. About the Team: Our teams are fueled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive … player who works collaboratively Demonstrated success in managing multiple deliverables concurrently and prioritising effectively Detail orientated with strong problem-solving skills and innovative thinking Experience in partnering with a diverse team in multiple locations Capable of providing coaching and support to transfer technical & data knowledge Demonstrate significant experience More ❯

about ICIS at the link below. https://www.icis.com/explore About the Team: Our teams are fueled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive … player who works collaboratively Demonstrated success in managing multiple deliverables concurrently and prioritising effectively Detail orientated with strong problem-solving skills and innovative thinking Experience in partnering with a diverse team in multiple locations Capable of providing coaching and support to transfer technical & data knowledge Demonstrate significant experience More ❯

demand data. You can learn more about ICIS at the link below. About the Team: Our teams are fueled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive … player who works collaboratively Demonstrated success in managing multiple deliverables concurrently and prioritising effectively Detail orientated with strong problem-solving skills and innovative thinking Experience in partnering with a diverse team in multiple locations Capable of providing coaching and support to transfer technical & data knowledge Demonstrate significant experience More ❯

is seeking a highly motivated and experienced Senior Finance Analyst. The role involves business finance partnership to support the Local Shops, India MFN, and Customer Support by Amazon (CSBA) teams. The position will play a key role in shaping global strategies for new business models, especially for Local Shops … in India and other emerging marketplaces. Additionally, it will support CSBA services within established stores to enhance financial performance and customer experience across fulfillment channels. Key job responsibilities Core Analysis & Reporting: Develop complex financial models and forecasts Lead monthly/quarterly financial close processes Prepare and analyze budget … and integrity Risk & Controls: Ensure compliance with financial policies Identify and resolve discrepancies Maintain internal controls Support audit requirements BASIC QUALIFICATIONS 3+ years of experience in tax, finance, or a related analytical field 4+ years of Accounts Receivable or Accounts Payable experience 4+ years applying key financial performance More ❯

will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good … a collaborative team culture is at the heart of what we do. To be successful in this role you should have: Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and … resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development. Strong working knowledge More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Foxtons online strategy. Sat within the Performance Marketing team, this is a newly created role and supports the Head of Performance marketing to drive customer acquisition and conversion. You will be responsible for the development, implementation, and optimisation of the Foxtons website. You must be technically minded, and data … to interrogate data in order to continuously optimise performance is key. Key Responsibilities: Work within the custom CMS, uploading and editing content Maximise the customer experience & performance of the Foxtons website Develop and implement link building campaigns on foxtons.co.uk and via external sites Monitor website performance via GA4 … SEM Rush, Backlink profiles and more Collaborate with the content team to create highly engaging content that's relevant to both the customer and the wider real estate market About You Requirements: 1+ years CMS experience 1+ years SEO experience Strong Microsoft Excel skills Analytical thinker with More ❯

HSBC to Unilever, helping them understand their customers and take the right decisions in relation to opportunities and challenges across Brand, Creative, Media, Innovation, Customer Experience, Consulting and Analytics. We have over eight hundred colleagues across the UK and Ireland, based either in our offices or remotely; part … domain teams, with specific emphasis on Director cohort Set the cultural tone and behavioural agenda, and embed the right values within the domain SKILLS & EXPERIENCE REQUIRED: Highly strategic and consultative individual with a passion for brands and brand development Experience working with global clients within fast-moving sector …/s Experience managing and inspiring teams in a previous role/s or ready to take the step up Passionate about growing and developing your team, by being an inspiring leader and managing junior members Quantitative research background and experience managing research projects Experience having worked More ❯