701 to 725 of 1,337 Customer Experience Jobs in London

exciting opportunity at a fast-growing consumer tech business on a mission to drive social impact at scale. With over £80 million raised for charity and a highly engaged customer base, this is a company that's redefining success in the for-profit space. It's a data-driven environment with the backing, pace, and ambition to keep evolving. … THE ROLE As a Senior Product Analyst, you'll work closely with the VP of Product & Tech to steer strategy and optimise the customer experience across key digital products. This is a high-impact role with a wide remit, including: Shaping and monitoring AB/multivariate testing strategy Uncovering behavioural insights across the user base to guide product … and driving iterations to improve KPIs Partnering with engineering to ensure data is structured for deep, actionable insight Building intuitive reporting and visualisation (Tableau/Looker) YOUR SKILLS AND EXPERIENCE The successful candidate will likely have: 4+ years in product analytics, ideally in a high-growth digital environment Hands-on SQL (Snowflake preferred) with experience analysing large datasets More ❯

expanding rapidly, emphasizing partnership management to drive utilization and growth. What you'll be doing: Manage escalations from our landlord portfolio, ensuring prompt responses and resolutions to maintain high customer satisfaction. Resolve operational issues affecting parcel delivery and collection. Negotiate locker expansions where demand is high. Use the InPost value proposition to renew contracts and prevent removals. Share insights … to refine strategies for independents, including marketing efforts. Identify and address business challenges faced by landlords, offering support. Collaborate with Customer Experience, Network Health, and Finance to streamline management processes. Coordinate with Deployment Operations regarding extensions, relocations, and upgrades. What we need from you: Experience in client relationship management. Handling escalations and complaints effectively. Negotiating deals over … support. Paid volunteering days. Hybrid working model (3 days in-office). Bring Your Dog to Work Day every Friday. The application process: We aim for a smooth candidate experience, with feedback within days. Initial stage involves a brief 20-minute chat with our Talent Team. Successful candidates may proceed to further stages based on role level. At InPost More ❯

executives, IT professionals and influencers at all levels. Your responsibilities will include driving ROI/economic related business development activities within AWS, together with the sales teams on strategic customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructures and quantification of value benefits. In appropriate cases you will bring in … an economic perspective. The ideal candidate will have financial acumen to drive an engagement and interact with AWS customers. The candidate will have the basic technical knowledge and business experience to communicate the economic benefits of computing to IT architects, engineering teams and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long … detailed cost models for these environments. The ideal candidate will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, sales or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. Key job responsibilities Serve as a key member of the Business More ❯

I need? Comprehensive SEO expertise across strategy, technical, and content optimisation, with a proven track record of delivering impactful organic growth. Leadership in in-house SEO environments, ideally with experience scaling teams and building high-performing functions; agency experience also valued. Strong stakeholder engagement skills, with the ability to influence and collaborate effectively across cross-functional teams and … senior leadership, including C-suite. Experience in regulated industries, with a solid understanding of compliance, governance, and digital marketing best practices. Commercially minded and analytically driven, with the ability to translate data into actionable insights and align SEO with broader business objectives. Inclusive and innovative leadership style, with a passion for continuous improvement, customer experience, and fostering More ❯

and intricate questions posed by traders, analysts, charterers, hedge funds, and other market participants requires sophistication and effort. Ensuring the right questions are asked and answered effectively to maximize customer satisfaction is paramount. Vortexa delivers high-quality data and market predictions via an intuitive analytics platform, including front-end applications, an API, and SDKs. The Product Management team leads … key contributor reporting to the VP of Product. You will collaborate with multiple teams to maintain a detailed plan for the Vortexa product estate, ensuring a superior user and customer experience and helping us maintain a market-leading analytics platform. Responsibilities: Partner with product managers, VP ADT, and pod leads to execute the application delivery roadmap, ensuring alignment … with product vision and delivering customer value. Track application metrics such as usage and performance, providing actionable insights for improvements. Work closely with engineering to assess feasibility, prototype, test, and define user experiences. Create and prioritize engineering tasks, participate in backlog refinement and sprint planning. Align application priorities across pods and manage cross-pod dependencies. Lead the delivery of More ❯

join us? Role Summary As DE Ecommerce Manager, you will be instrumental in shaping the digital presence of our brand in Germany. You will be focused on delivering localised customer journeys across new and existing digital channels. This role is ideal for someone who is an ecommerce generalist passionate about driving growth, is hands on, thrives in a fast … paced environment and enjoys working cross functionally. What You'll Be Doing Optimise the website and app to ensure the customer experience & onsite content is the best it can be, with a localised merchandising strategy Own localisation processes, including German-specific asset production across, Site, Marketing, CRM, and SEO, ensuring assets are delivered on time and final user … marketing and trading calendars, using local knowledge. Leverage the available data and segmentation to better understand our customers and identify areas of opportunity. Build a close understanding of the customer shopping behaviours in Germany Leverage your market understanding to influence strategies supportive of the German market, and to drive independent local strategies and initiatives to support the delivery of More ❯

indicate fraud or weaknesses in existing systems. Lead investigations into high-level or complex fraud cases and provide strategic insights on resolving them. Ensure fraud strategies are aligned with customer experience and business objectives, balancing risk management with operational efficiency. Stay informed on the latest fraud prevention techniques and regulatory changes to ensure the organization's strategies remain … guide the fraud prevention team to enhance their skills, ensuring they are equipped to implement fraud prevention strategies effectively. What We're Looking For At least 7 years of experience in fraud prevention, risk management, or financial crime strategy roles, preferably within financial services or fintech. Strong understanding of fraud detection tools, data analytics, and emerging technologies (e.g., machine … learning, AI) used in fraud prevention. Proven experience in developing and implementing fraud prevention strategies at a strategic level. In-depth knowledge of UK, EU, and international fraud prevention regulations, including AML, KYC, and sanctions laws. Strong analytical skills with the ability to develop insights from complex fraud data and trends. Excellent leadership skills with experience managing teams More ❯

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Selling Partners (SPs) are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Sellers sell on Amazon and we obsess … over providing world class support to them. In EU, we continue to observe an unprecedented wave of legislation that impacts SP experience (for sellers and vendors), constrains selection and jeopardizes growth. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the region. Key job responsibilities As Sr. Program … end to end launch of features from requirements to release. • Work closely with engineering, go to market, operations and other product teams to define and improve your product and customer experience • Define, prioritize, and plan the resources needed for successful product delivery • Communicate product releases, impact and timelines to leaders and stakeholders About the team Who are we More ❯

the implementation of SAC Reporting including design, development and support of standardised SAC reports/dashboards and models for Finance. The focus of the role is to use your experience and expertise to lead the design of new reporting models, templates and dashboards, and guide end-users on best practice use of SAP planning tools, including SAP Analytics Cloud … Group and Unit Finance through the ideation and initiative proposal process to incorporate new Planning and reporting initiatives into the wider Finance roadmap. Share your expert SAP knowledge and experience, and guiding stakeholders on the best way to achieve their requirements within our SAP tools. Be a vocal advocate for SAP planning and reporting capability development, and the value … Reporting design best practice, particularly in SAC and BPC. Functional knowledge of the SAP platform to inform planning design and delivery (e.g. S/4 HANA, BW, BPC, SAC) Experience of Financial planning processes (e.g. annual budget/long range plan/forecasting) and design of SAP planning capabilities to support these. Brilliant design, documentation and presentation skills. More ❯

Get AI-powered advice on this job and more exclusive features. This range is provided by Formula Recruitment. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range Direct message the job poster from Formula Recruitment Technology Consultant at Formula Recruitment | Building/scaling Backend Engineering teams Client … Solutions Architect Up to 100,000 plus benefits Hybrid | London (23 days a week in office ) Were partnered with a global leader in loyalty and customer engagement, looking for a Client Solutions Architect to join their London team. This is a hands-on, client-facing role where youll shape technical strategy, build scalable architectures, and deliver cutting-edge solutions … the travel, retail, and financial sectors. As Client Solutions Architect, youll act as a bridge between engineering, business, and clients, blending deep technical expertise with a sharp understanding of customer needs. Expect to lead solution design, drive proof-of-concepts, and collaborate directly with senior stakeholders on high-impact projects. Key skills as Client Solutions Architect: Proven background in More ❯

Social network you want to login/join with: We are on a mission to help build and accelerate the internet of tomorrow. We obsess about customer experience and strive towards constant innovation, with the goal of helping companies and developers build a faster, safer, and more reliable internet. About bunny.net Some people accept the internet as it … Edge Scripting, which are fast, composable, and deeply integrated into our global CDN platform. Youll work across backend services in Rust, integrate SQLite-based engines, and refine the developer experience to make edge deployment feel as seamless as running code locally. What will you do? Design, build, and operate the core services that power EdgeDB Lite and Edge Scripting … workflows Own the full SDLC: architecture, coding, automated testing, deployment, oncall rotations, and postincident reviews Collaborate with Product to turn your daily pain points into features that improve user experience Continuously optimize for low taillatency and horizontal scalability across a global PoP network Write clear technical documentation and example apps that showcase best practices What will you bring? 5+years More ❯

our new Network API team. The team's purpose is to deliver API products that unlock the value of our technology assets and meet the needs of a new customer - the Developer. We will do this by designing and building a new suite of API products to be scaled across Vodafone markets, commercialising the APIs to maximise value, and … lead the creation of Business Cases, Propositions, GTM Plans, demand forecasting models and critical product, operational and marketing metrics in collaboration with cross functional team including internally experts from Customer Experience, Finance and Technology areas and key external contacts from channel and industry. Overall, the Product Manager is responsible for execution of Vodafone's Network API portfolio strategy … and ensuring the customer is championed throughout the product ideation and delivery process. What you'll do • Capture and translate global customer needs into clear product capabilities and features • Focus on 'total product design' to ensure all E2E requirements are captured including quality, safety, regulatory and sustainability. • Align these requirements with Industry to create a fully scalable product More ❯

companies worldwide to drive operation excellence and lead transformation. As an Enterprise Account Executive reporting to our VP of Sales, you will be tasked with landing & expanding our enterprise customer accounts acrossUK&I, Nordics, and overall EMEA region. What you'll be doing: Sales Management -You will be focusing on growing the Flowable subscription revenue by building new business … and expanding the footprint within existing accounts. Pipeline Generation -Develop and execute a personalized outbound strategy to target ideal customer profiles (ICPs) across key verticals and geographies. Account Management -Drive account growth through strategic expansion, upsell, and cross-sell within existing customer accounts, aligning solutions to evolving business needs. What you bring: Are you passionate about sales and … contributing to the on-going commercial success of a progressive, future-orientated business and about delivering an outstanding customer experience? In addition to well-developed negotiating and influencing capabilities, you'll also bring: At least 6 years of professional experience in a similar position, ideally in a product company Knowledge of the "Digital Enterprise" market space and More ❯

through its owned channels and across a small number of digital marketplaces. THE ROLE: Execute eCommerce merchandising strategies across all regional markets Ensure product assortment aligns with brand positioning, customer preferences, and regional market demands Enhance the online purchasing journey through strategic product presentation, intuitive navigation, and search functionality improvements Prepare and execute site merchandising for sales events, new … merchandising strategies based on campaign performance Use all available tools to increase site performance and be proactive in making these changes. Continual visual merchandising of the site to maximise customer experience and conversion. THE CANDIDATE: Strong analytical mindset with intermediate Excel skills and ability to translate data insights into creative merchandising solutions Understanding of eCommerce best practices, user … experience principles, and conversion optimisation techniques Excellent written and verbal communication skills with ability to collaborate across teams and regions Background in retail merchandising, eCommerce, or digital marketing Experience with eCommerce platforms, analytics tools, and A/B testing methodologies Naturally curious with a passion for data-driven decision making High energy and ambitious attitude with desire to More ❯

We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … valuable insights from the store, competitors, and the wider market, and propose actionable strategies in response. Your observations will help drive improvements and keep us ahead of the competition. Experience We're Looking For: Sales Experience: Previous experience in retail or sales, especially in tech or consumer electronics, is a plus. You know how to engage customers More ❯

to join our established and growing Workday Consulting Team. If you want to take your career to the next level, and apply your skills to challenging and business-focussed customer transformation programmes, then this could be for you. PwC doesn't simply configure Workday, but treat Workday as a fundamental element of our business transformation services. Our team members … create and apply Workday and broader solutions that re-imagine the possible, bringing business value and improved user and customer experience What your days will look like: Taking responsibility for the overall solution design of our client facing Workday Financials projects, including design of the Foundational Data Model Ensuring deliverables across the functional, integrations and data workstreams are … developed an affinity with Workday Financials and are considering a move into technology consulting OR You are an expert in Finance Transformation Consulting as a Solution Architect Workday Financials experience is preferred, but other ERP experience will be considered You have the ability to think beyond technology and understand how to align solutions with strategic business outcomes like More ❯

transactional (rent/buy/subscribe) experiences with an AI-first mindset that challenges traditional methods and scales innovation across the team. You will lead not only by designing customer-facing solutions but by modernizing the way we design, prototype, and validate ideas. The right candidate brings a deep understanding of user-centered design and a passion for integrating … creative workflows and product experiences. You are energized by complex problems and new technologies. You drive results and uplift teams by inspiring new ways of thinking, working, and delivering customer value. You thrive at the intersection of craft, systems, and strategy, and you are as comfortable in product strategy and analytics as you are in Figma. This is a … the organization, helping the team grow fluency in designing for and with AI technologies. -Partner with science, data, and engineering teams to shape experiences informed by ML models and customer behavior patterns. -Collaborate with product and business partners to align on customer and business goals, and lead the design of intelligent, scalable solutions. -Identify opportunities to improve experimentation More ❯

Europe. You're a collaborative player-coach who thrives on developing agile teams and empowering individuals to reach their full potential. You're seeking a company that genuinely values customer success, employee well-being, and career growth. Guidewire delivers industry-leading software and analytics trusted by Property & Casualty (P&C) insurers worldwide, enabling them to innovate, engage, and grow … Integrated Marketing for EMEA, you'll strategically align and oversee marketing initiatives across multiple channels, emphasizing field marketing, demand generation, and localized product marketing. You'll ensure a cohesive customer experience that aligns directly with revenue objectives and business growth. Reporting directly to Guidewire's Chief Marketing Officer, you'll collaborate closely with our Managing Director for Europe … marketing). Foster alignment and collaboration with sales, business. development, and product teams. Manage marketing budgets, timelines, and provide regular, data - driven performance reports. Qualifications: Minimum of 5 years' experience leading marketing teams in B2B software environments. Proven ability to build and lead agile, high-performing marketing teams. Strong experience as an individual contributor in product marketing and More ❯

year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee … all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you … relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing More ❯

Are you a true leader looking for an opportunity to make a positive impact? Are you an operational and performance-driven individual who can ensure first-class customer service? Want to make your mark in an amazing MSP? This is a brilliant role to lead an exceptional team of support and field engineers in a reputable MSP based in … assess performance and drive improvements Build and develop a cohesive team; manage people effectively through coaching and instilling the right behaviours Train the service desk team on delivering outstanding customer experience Perform skills analysis and identify technical training needs across the team Act as a senior escalation point for complex support issues; take ownership and drive to resolution … Monitor SLAs, optimise KPIs and service metrics to ensure high performance and customer satisfaction Partner with the Malaysian teams to ensure consistent, high-quality global service operations Experience managing a busy service desk in an MSP environment Knowledge of IT service management frameworks (e.g., ITIL) Strong understanding of Microsoft-based technologies Commercial awareness: collaborate with sales and account More ❯

with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC …/input required for board decks and end of quarter business reviews. • Build and refine predictive and diagnostic models to support forecasting, targeting, and optimization strategies. • Partner with, Marketing, Customer Success and Product teams to implement data-informed actions and measure impact. • Ensure data integrity, relevance, and timeliness by collaborating with data engineering and analytics teams to define and … efficiency, scalability, and performance. This encompasses pipeline and bookings analysis and supporting the design of the Sales Book of Business. • Cross-Functional Collaboration: Act as a strategic partner to Customer Success, Marketing, Product, Finance and IT teams to align initiatives and streamline customer experiences. Knowledge and Experience • 5+ Years of professional experience • 3+ Years of experience More ❯

an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Enterprise Account Manager, Platforms and Financial Services Adyen's value goes beyond Ecommerce and In … multiple departments, acting as a trusted advisor to key stakeholders within the Leadership, Sales, Onboarding, Risk, Finance and Product Teams. What You'll Do: Power the growth of your customer's platform in multiple channels and regions, by proactively advising on Adyen's products and services as well as the international payments landscape Be the strategic payments and financial … services adviser for all of your customer's different departments Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps Oversee and Optimise the integration of the platform into various Adyen for Platforms product offerings Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought More ❯

data. They’re now hiring a Principal Data Scientist to lead high-impact analytics and machine learning projects across a wide variety of real-world domains - from manufacturing to customer experience and commercial optimisation. Working closely with a multidisciplinary team, you’ll have the autonomy to shape technical approaches while staying closely tied to commercial outcomes. This role … challenges. You’re just as comfortable in Python as you are in a boardroom, and you’re motivated by measurable impact, not just model accuracy. Requirements: 5+ years of experience applying data science in commercial settings Proven ability to lead data science projects from concept to production Strong Python skills (including libraries like Pandas, NumPy, Scikit-learn); experience … with other languages is a plus Deep understanding of statistical modelling, predictive analytics, and optimisation techniques Comfortable working with cross-functional teams, including engineers, product leads, and client stakeholders Experience with A/B testing and causal inference methodologies Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Physics, Engineering, Computer Science) Excellent communication skills and More ❯

data. They’re now hiring a Principal Data Scientist to lead high-impact analytics and machine learning projects across a wide variety of real-world domains - from manufacturing to customer experience and commercial optimisation. Working closely with a multidisciplinary team, you’ll have the autonomy to shape technical approaches while staying closely tied to commercial outcomes. This role … challenges. You’re just as comfortable in Python as you are in a boardroom, and you’re motivated by measurable impact, not just model accuracy. Requirements: 5+ years of experience applying data science in commercial settings Proven ability to lead data science projects from concept to production Strong Python skills (including libraries like Pandas, NumPy, Scikit-learn); experience … with other languages is a plus Deep understanding of statistical modelling, predictive analytics, and optimisation techniques Comfortable working with cross-functional teams, including engineers, product leads, and client stakeholders Experience with A/B testing and causal inference methodologies Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Physics, Engineering, Computer Science) Excellent communication skills and More ❯

strategy and optimisation Operations outsourcing Test strategy and delivery Regulatory programme delivery and remediation Responsible adoption of AI to deliver accelerated automation We are looking to hire consultants with experience of project management and business analysis who are currently working with a leading buyside institution, consultancy firm or software vendor. Your experience will include working on one or … Our commitment to you: We will provide mentoring, training and guidance (technical skills, soft skills and Finance business skills) from our leadership team who have many years of practical experience delivering business outcomes in the Finance arena. Work pattern: This is a permanent role with a potential for flexibility for agile ways of working, both formal and informal, that … the dimensions of clients, competition, data, innovation and value. A new stack of FinTech platform technologies are enabling firms to reinvent their value proposition to collaborate and compete on customer experience, data insights, operational resilience and time to market. Team: Our leadership has a unique blend of big-brand consultancy, start-up and enterprise delivery and commercial experience More ❯