701 to 725 of 1,753 Customer Experience Jobs in London

completed projects to verify sustained impact This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and execution skills to … create sustainable process paths to improve customer experience. The successful candidate will be a person who enjoys and loves working with data, collaborating with stakeholders to invent & simplify processes, understand tech systems, and would be able to design and define progress paths. BASIC QUALIFICATIONS - 2+ years of program or … project management experience - 2+ years of working cross functionally with tech and non-tech teams experience - 2+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements More ❯

The Opportunity As our UK Ecommerce Manager, you will own and drive the performance of in the UK market. From digital strategy and onsite experience to forecasting, range planning, sampling, and stock management, you will deliver a seamless, high-converting customer journey that brings the magic of Penhaligon … of fragrance lovers across the UK. This is a unique opportunity for a commercially minded ecommerce professional who's equally at ease with data, customer experience, and cross-functional collaboration. What you'll get to do Own the UK ecommerce P&L, driving revenue, conversion, and profit across … optimising for trial, discovery, and conversion. Define and execute the UK trading calendar, including launches, campaigns, and promotional activity. Monitor product performance, conversion, and customer behaviour-making agile decisions to maximise sales and margin. Work with Content Square & Google Analytics to analyse the customer journey, identify friction points More ❯

Management Role: Manager Contract Type: Permanent Hours: Full Time DESCRIPTION Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers to find, research, and … different needs than the traditional Amazon customers, so we are reinventing how we add and display business selection, price products, and provide the right customer experience. Amazon's approach to this segment is peculiar and unique because we are combining the Amazon store dynamic with B2B procurement and selling … the selection analysis for our largest customers. You will need to understand EU business customers, develop and execute product basket matching mechanisms, and build customer-specific solutions. You will also be responsible for designing, improving, and automating the overall process. This is a critical area for the business which More ❯

Work with one of the largest e-commerce review datasets in the world Direct Business Impact : Build systems that directly improve merchant success and customer trust Full Ownership : Lead the technical direction of a strategic platform for the company Growth Potential : Shape the future of how e-commerce trust … product data into a strategic asset that delivers measurable value to merchants Enable data-driven decisions that help merchants improve their trust metrics and customer satisfaction Build the foundation for future product offerings Work with our product team to continuously refine insights based on merchant feedback What You'll … Bring Must-Haves 5+ years experience in data engineering and data science roles Strong programming skills in Python and SQL Experience building NLP/ML models, particularly for text classification or sentiment analysis Background in developing data pipelines and ETL processes Proven ability to translate complex data models More ❯

of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Product & Experience Management - Recruitment Job Specs Senior Consultant, Product & Experience Management Your Impact and Purpose - Do you want to feel empowered to push boundaries, be … part of a motivated team and deliver transformative change for the biggest companies in the world? We are on a mission to change customer experiences for the better, across a range of complex industries, including Financial Services, and are growing our exciting Product & Experience Management practice to do … If you want to make a tangible difference and progress your purpose-driven career journey, we want to hear from you. Our value -Product & Experience managers help our clients to navigate the end-to-end journey from concept to release and beyond, working alongside Business stakeholders, design and delivery More ❯

in the Ecosystem team, you will play a pivotal role in shaping the strategy and vision for our API and integrations platform, driving impactful customer-facing initiatives, and ensuring seamless user experiences through integrations with a diverse set of tools and platforms (Jira, Azure DevOps, Salesforce, to name a … cases, and identify opportunities for collaboration. Define and articulate the vision and roadmap for the Ecosystem team, ensuring alignment with organizational goals, strategy, and customer needs. Evangelize the platform vision internally and externally, fostering a collaborative and innovative culture within the team and across the organization. Responsibilities Develop and … integrations platform and APIs, focusing on delivering value to our customers and partners. Collaborate with cross-functional teams, including engineering, sales, product marketing, and customer support, to ensure successful product launches and alignment with business objectives. Identify key partners and develop product integrations that create a seamless user experience More ❯

We are currently looking to recruit a 1st line IT Service Desk Analyst with a minimum of 12 months' IT help desk support experience within a professional services organisation to join our Information Technology team. The department Information Technology at HFW is key to the success of the firm.Put … is responsible for providing a professional and high quality service to the firm's internal staff. It operates as the front line of IT customer engagement and delivers support and assistance across a varied portfolio of IT systems and services. The team delivers support in an efficient, positive, helpful … and enthusiastic manner. An excellent customer experience is our goal. Key responsibilities The role will include, but will not be limited to: Being the first point of contact for all IT-related support for the firm globally, ensuring that each support call (telephone, e-mail or in person More ❯

Are you a dynamic Product Owner with experience across e-commerce, gaming, or prize draw sites? Would you like to work onsite for a major UK broadcaster, developing their online competitions portal, driving retention and ARPU through a slick UX. You will act as the key liaison between their … evolution of our Competitions Portal. You’ll own the product roadmap, working closely with our development team to scope, build, and deliver an exceptional customer experience. With a strong focus on customer engagement and data-driven decision-making, you’ll optimise the platform for both short and long … promoted on-air and syndicated across the UK’s biggest radio brands. Our goal is to create a seamless, engaging, and best-in-class experience for our customers to enter (and win) while maximising retention and spend About the Client We are a small, swiftly developing IT company focused More ❯

Business Job ID: Amazon Business EU Sarl, UK Branch - P97 Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers to find, research, and … different needs than the traditional Amazon customers, so we are reinventing how we add and display business selection, price products, and provide the right customer experience. Amazon's approach to this segment is peculiar and unique because we are combining the Amazon store dynamic with B2B procurement and selling … the selection analysis for our largest customers. You will need to understand EU business customers, develop and execute product basket matching mechanisms, and build customer-specific solutions. You will also be responsible for designing, improving, and automating the overall process. This is a critical area for the business which More ❯

have we learn, extracting and generating vast quantities of data. This conversational data is invaluable to our clients, helping them gain insight into their customer experience, operational processes and more. Our goal is to help them use this data to make better decisions. From staffing, to process improvement. … upgrading them, at a later date onto a paid plan. Input daily sales activity into Hubspot CRM Assist in planning, driving attendance, and organizing customer networking events Collaborate closely with colleagues in Sales, Marketing and Product teams Must-have requirements Experience with a Saas provider Comfortable working on … a hybrid basis whilst being independently motivated to produce a high volume of outbound activity (calls and emails) Sales, Marketing or Business development experience Professional-level communication skills in English (oral and written) Nice-to-have requirements Tech startup experience Marketing campaign or email marketing automation experience More ❯

we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can More ❯

only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data … in London Area and the West Midlands What You'll Do Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms. Build scalable data platforms to power analytics, personalised marketing, and decision … making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll More ❯

only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data … in London Area and the West Midlands What You'll Do Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms. Build scalable data platforms to power analytics, personalised marketing, and decision … making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll More ❯

only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data … in London Area and the West Midlands What You'll Do Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms. Build scalable data platforms to power analytics, personalised marketing, and decision … making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll More ❯

only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data … in London Area and the West Midlands What You'll Do Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms. Build scalable data platforms to power analytics, personalised marketing, and decision … making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll More ❯

only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data … in London Area and the West Midlands What You'll Do Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms. Build scalable data platforms to power analytics, personalised marketing, and decision … making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll More ❯

only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data … in London Area and the West Midlands What You'll Do Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms. Build scalable data platforms to power analytics, personalised marketing, and decision … making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll More ❯

we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can More ❯

we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can More ❯

Stratford, East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, delivering engaging customer support to a wide spectrum of audiences including customers, internal colleagues, or dealers. You will handle general inquiries, providing product knowledge, expertise, and support … and/or cost benefits. Additionally, you will identify customers at risk of churn and work to convert them into product advocates through excellent customer service and outcomes. Who we want? Excellent communicator with strong customer service skills, a keen analytical mindset, and the ability to lead initiatives … you need to bring to the role Verbal and written fluency in English and German at C1/C2 level. Practiced contact centre or customer service experience preferred; transferable experience considered. Proven experience in software sales or account management roles. Proficiency in Salesforce or similar CRM More ❯

Capacity Planning Program Mgr, Selling Partner Support (SPS) Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers … Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world. To meet our sellers' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. Within Amazon, the Selling Partner Support (SPS) Organization's goal is to enable sellers … Finance leadership, to drive the strategic direction of SPS in-house capacity planning (long-term). Optimize headcount capacity for the business by balancing customer experience/service levels, employee experience, operational flexibility, and cost effectiveness. Analyze drivers of significant forecast misses and work with forecasting team More ❯

protecting customers from copyright-infringing content and demonstrating sound judgment in account enforcement. Prime Video Trust & Safety programs aim to create a globally trusted customer experience by ensuring Prime Video provides content that customers love and trust, along with accurate, meaningful, and complete information to empower customers to … surfacing insights to improve efficiency. Participate in ad-hoc projects/assignments as necessary. Develop subject matter expertise in industry best practice. BASIC QUALIFICATIONS - Experience in Trust and Safety operations, program, law, risk management, investigations, content compliance, or content ratings. - Experience in Intermediate Excel (VLOOKUP/Pivot/… Data Validation). PREFERRED QUALIFICATIONS - Strong collaboration skills. Proven ability to work across functions and across marketplaces to influence senior leaders. - Intermediate SQL skills. - Experience in threat intelligence research, such as investigating, researching, or analyzing current trends, news, and historical events. - Experience in technical or policy writing. - Experience More ❯

in : Munich, Berlin, Madrid, Barcelona, Milan, Paris, Luxembourg, London. Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a … small, are delivered as quickly, accurately, and cost effectively as possible. The European Amazon Logistics team is seeking an experienced, innovative, hands on and customer obsessed Sr Process Engineer to drive standardization and innovation in physical infrastructure, layout and material flow across our Last Mile delivery network. As a … and designing Amazon Logistics equipment that is used across the EU network and beyond. Infrastructure you develop will always be produced to meet safety, customer experience, capacity, quality and cost goals. You will act as a key point of contact for your area of responsibility within the EU More ❯

About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. … will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will … the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to More ❯

Are you data-driven and customer-centric? Do you enjoy building solid relationships resulting in revenue and growth? About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our … better world for our customers and communities. About The Role As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management. Responsibilities Adhering to planning, documentation … groups including product training and project managing their implementation Identifying key account issues, needs and demonstrate the business value of Lexis Nexis products Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact Building solid relationships with key decision makers and More ❯