726 to 750 of 1,337 Customer Experience Jobs in London

Central team is the support function for the Global Operations team. Ensuring that the operational teams have all the tools, training and support they need to deliver a seamless Customer Experience to our Customers, Restaurants and Riders. Working with multiple stakeholders to create and develop training content in order to meet the training requirements across all of our … will work closely with other colleagues on small to medium-sized projects that contribute to the business strategy Ability to manage content across drives and an LMS Your Skills & Experience The ability to communicate effectively and, where necessary, influence key stakeholders Experience in designing creative but simple pieces of learning, either using Google Slides, e-learning software or … your concepts to provide clarity and context of your proposed solutions You will be able to collaborate with SME's through feedback and review cycles to develop the content Experience working and executing on both individual and team projects You would be able to provide an example of your work if requested Have experience in facilitation and learning More ❯

to: Complete up-front learning and project activities to get you ready for your first placement Grow your technical capability with each placement you embark on Gain hands-on experience across the full software development lifecycle Learn how we're using technology to redefine the banking experience for our customers Collaborate with teams across the bank to understand … customer and business needs and deliver cutting-edge technology solutions for them At the end of the programme, you'll be well positioned to embark on a career as a deeply talented software engineer. How you'll benefit On top of your salary, you'll also have access toour flexible benefits package. You can also expect to: Learn from … Enrich your learning through our NatWest Group Academy Master your technical problem-solving skills Expand your global professional network Grow your confidence, build your resilience, and elevate your presence Experience first-hand what it's like working in a purpose-driven organisation Entry requirements To be eligible for our Software Engineering graduate programme, you'll need: To have, or More ❯

Job Description Oracle is a technology leader that's changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world. If you have a passion for innovation in delivering service excellence with a background in SaaS Application support, we want you on our team! UK SC is required but … don't disclose the fact you have SC until requested by Oracle Security Admin team. Who is Oracle Customer Success Services? Oracle Customer Success Services (CSS) is uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology. Oracle SaaS … experience in supporting/integrating and extending Oracle SaaS HCM Expertise in configuring and optimizing applications and understanding of performance tuning techniques. We also use Fusion SaaS (All) Cx Cloud EPM Cloud/On Prem EBS PSFT JIRA Career Level - IC4 Responsibilities As a Fusion SaaS Technical Systems Engineer, you are expected to be an expert member of the More ❯

to execute our sales strategy. High performers in the BDR role will open up new opportunities for career growth within our rapidly growing organization. We're looking for a customer-focused, highly motivated, and driven individual with a desire to grow and advance in a career in sales. If you have a proactive and customer-first mentality with … hyper growth company, we are rapidly growing out our process but we want to you to help shape our sales process Qualifications 6-12+ months or equivalent sales experience A consistent track record of meeting and exceeding goals Be a highly strategic thinker and problem solver with a solutions first and adaptable mindset Ability to work from our … office off of Kings Cross station, 5 days a week. Opportunity to move to a hybrid scheduled once hitting quota! Nice to Haves Experience with Salesforce, Outreach, ZoomInfo, ScratchPad, Gong, and/or SalesNavigator Tech experience or proven success in a fast-paced environment A strong passion for fintech is a plus Excellent written and verbal communication skills More ❯

working on Loyalty and Benefits solutions within a fast-paced enterprise environment. You'll be part of a collaborative Scrum team building microservices and scalable features for a modern customer experience platform. Key Responsibilities: Develop and enhance scalable backend features using Golang (preferred) or another typed backend language Build microservices using REST and asynchronous messaging ( Kafka , RabbitMQ, etc. … with tools like Jenkins , Git, and automated testing frameworks Engage with cross-functional teams to deliver innovative and resilient backend solutions Essential Skills: 6-9 years of backend engineering experience Strong coding skills in Golang (preferred), Java, or another typed language Hands-on experience with RESTful APIs , microservices architecture , and NoSQL/Postgres Familiarity with CI/CD … tools such as Jenkins and Git Clear communicator with strong teamwork and problem-solving skills Desirable Skills: Experience with Kafka, GraphQL, gRPC, Docker Test-driven development (TDD/BDD) Agile methodologies (Scrum, Kanban, SAFe) Exposure to cloud-native patterns and services If you're passionate about building high-performing backend systems in a modern tech environment, and you thrive More ❯

accessible for all users. You will study how our end-customers use wireless technologies and software in their homes, businesses, enterprises or communities and craft features that elevate the experience of interacting with them. Some days you will work on cross-functional high-level strategy. On others, you will be working with customer support to quickly resolve incidents … engineering into feature implementations/workflows. You will dig into details with our UX designers and engineers to build the right product for your customers, and - Obsess over the customer experience. - Drive what matters. You never lose sight of the critical path and can inspire others to follow it. - See around corners. You are proactive, not reactive. You recognize … the scientific method. You have the ability to analyze information and thrive at making data-validated, hypothesis-driven, experiment-tested decisions. Key job responsibilities You have excellent business acumen, customer obsession, technical savvy curiosity, confidence, and drive. What you'll do: - Focus on the customer. Identify key customer pain points, needs, and experience. - Define. Define the eero setup More ❯

of self-care. We're now hiring a Talent Acquisition Specialist to help us scale even faster - attracting top talent across our global teams in engineering, data, sales, marketing, customer experience, and more. About the Role You'll partner closely with our Global Head of Talent , Senior Talent Partners , and hiring managers to deliver a high-quality, end … thrives in a fast-moving, high-growth environment. You'll be proactive, organised, and eager to take ownership from day one. You'll join a small, collaborative team with experience from companies like Google, Meta, Amazon, Uber, Cleo AI, and Sandbox VR - all passionate about delivering best-in-class hiring experiences for both candidates and internal stakeholders. Why Join … Coordinate interviews across multiple time zones and teams Maintain and update our ATS (we use Lever ) and support scheduling/admin Contribute to team projects including employer branding, candidate experience, and hiring events What We're Looking For Experience & Skills - 1-2 years in recruitment (in-house or agency), ideally in a fast-paced environment - Confident sourcing across More ❯

to help Adyen scale. You are excited to work with a global, multicultural team collaboratively and are a keen problem solver. Your focus will be on delivering an outstanding customer experience, finding and delivering on new opportunities, and driving mutual success for Adyen and our customers. Our Account Managers are encouraged to challenge each other and sharpen ideas … as a team because winning is more important than ego. In this role, you'll work on a wide portfolio of accounts across various verticals, developing customer relationships and driving growth for your accounts alongside talented and driven colleagues. Why you should join the Adyen Account Management team: At Adyen, the Account Management (AM) team is crucial to our … growth opportunities and lead discussions to help grow accounts and meet financial targets. Project management: Prioritize and manage projects with varying timelines, leveraging internal support as needed. Feedback: Provide customer feedback to improve products and merchant experience. Independence: Manage tasks proactively to meet deadlines and resolve issues for smooth workflow and high-quality results. Who You Are More ❯

in expanding our footprint across the EMEA region. You'll be responsible for identifying new business opportunities, building strong relationships with C-level stakeholders, and delivering a world-class customer experience. Key Responsibilities Develop and implement a comprehensive sales strategy for Ricoh Spaces across the EMEA region Identify and pursue new business opportunities, focusing on key markets and customer … our direct sales pipeline Establish a structured sales approach including forecasting, performance tracking, and pipeline management Build and maintain relationships with decision-makers at C-level , ensuring an exceptional customer experience throughout the sales cycle Lead client meetings, product demos, proposals, and commercial negotiations to close high-value deals Conduct market research to identify trends, competitive activity, and … HR, and IT - and lead on cross-border RFPs where required What We Are Looking For A degree in Business, IT , or equivalent commercial/technical qualifications with relevant experience (e.g. Business Development Manager, Sales Manager, Key Account Manager) Solid track record in B2B SaaS sales , ideally in a multi-national or enterprise environment Experience managing complex sales More ❯

drinks, and an on-site gym). The team is lean, sharp, and moves fast. This is also a fantastic opportunity to break into financial services, with no prior experience needed. You'll gain invaluable hedge-fund domain expertise and will have the chance to interact and collaborate with business users often. We're looking for problem-solvers, self … business acumen, we solve the most pressing technicalchallenges and enable positive business outcomes for enterprise companies undergoing business transformation.A key differentiator for Grid Dynamics is our 8 years of experience and leadership in About us Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI,and advanced analytics services. Fusing technical vision with … business acumen, we solve the most pressing technicalchallenges and enable positive business outcomes for enterprise companies undergoing business transformation.A key differentiator for Grid Dynamics is our 8 years of experience and leadership inenterprise AI , supported by profound expertise and ongoing investment indata ,analytics ,cloud & DevOps ,application modernization and customer experience .Founded in 2006, Grid Dynamics is headquartered More ❯

is welcome; join us and be your best self! We are looking for a Workplace Services Manager to deliver white-glove service to our newly refreshed London office and Customer Experience Center. This role will deliver day-to-day office operations while developing regional and global programming for our workplace services team. This role will also need to … build and foster culture in London and to the remote UK community. Your Impact Manage Workplace Operations and onsite Experience for our London office Develop, maintain, and justify annual budget for London and UK service offices Develop scalable service office program plan within the UK Development and management of projects to support the workplace environment, starting with initial concepts … solutions throughout project life cycles Nice to Haves Resourceful problem-solver with a curious mindset to challenge the status quo High attention to detail Project management and change management experience Proficiency in data analytics to assess space utilization, operational efficiency, and employee satisfaction,n enabling informed decision making that enhances workplace productivity Address issues, identify root causes, and implement More ❯

Partners Business Development Representative Job Description MBR Partners is a niche recruitment business supplying candidates worldwide to fast-growing technology companies across sectors such as Telecoms, Security, Broadcast Media, Customer Experience/Marketing, Fintech, and more. We focus on recruiting permanent staff. Previous recruitment experience is not required. Position: Business Development Representative Location: Paddington office, 5 days … update, and nurture leads in the CRM system. Your Requirements as a Business Development Representative: Bachelor's degree, minimum 2:1 from a reputable university. Strong English language skills. Experience in telephone sales or telemarketing is preferred. Passion for technology. Excellent verbal and written communication skills. Result-oriented with a drive to exceed targets. Persistence and perseverance. Customer More ❯

and develop complex programmatic projects with the Global Accounts team to build long term partnerships. Engage and strategise with C-level management. About You: More than 5 years of experience in business-to-business sales under the ad tech/programmatic space. Programmatic ecosystem experience is critical in this role as you will be selling programmatic products. Has … ability to manage multiple accounts with various sizes and priority levels. Fast learner with the ability to communicate complex concepts to both technical and non-technical contacts. Passion for customer success and a track record of growing publisher accounts across Programmatic. About FreeWheel: FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by … can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. More ❯

and we integrate automation and testing into every part of our tech stack, from infrastructure to software to data. As a Senior Backend Engineer , you'll join our Online Customer Experience (OCX) vertical — the team behind our e-commerce platforms across web and mobile. With a large-scale technical transformation nearing completion, we're entering a new and … brand. This role will see you lead by example — owning software design across key functional areas, mentoring engineers, and delivering high-quality, secure, and scalable systems that enhance the customer experience. What You'll Be Doing Take ownership of designing and delivering backend services , operating independently without technical oversight Lead by example to consistently ship high-quality, cross-functional … priorities, adapting plans accordingly Communicate complex concepts clearly to both technical and non-technical stakeholders Understand how your team's work connects to the wider business strategy Keep the customer at the heart of what you do — building features and systems that serve their needs Take responsibility for security and compliance , planning proactively for operational impact Key requirements: Essential More ❯

access to financial services across underserved markets. With a strong focus on innovation, collaboration, and data-driven decision-making, the company is building impactful financial products tailored to real customer needs. We’re looking for a Lead Decision Scientist, to lead the development, deployment, and ongoing optimisation of credit risk models. This is a high-impact position at the … data sourcing and feature engineering to validation, deployment, and monitoring Design and run A/B and champion/challenger tests to improve performance across approval rates, losses, and customer experience Analyse credit performance data to deliver insights that guide strategic decisions Mentor and support junior analysts/data scientists as the team expands Collaborate with data engineering … findings, and translate model outputs into business value About You You are an analytical thinker with a passion for using data to drive credit decisioning. You bring hands-on experience building machine learning models for consumer credit and understand the nuances of data preparation, feature selection, and model validation in high-stakes environments. 5–7 years of experience More ❯

access to financial services across underserved markets. With a strong focus on innovation, collaboration, and data-driven decision-making, the company is building impactful financial products tailored to real customer needs. We’re looking for a Lead Decision Scientist, to lead the development, deployment, and ongoing optimisation of credit risk models. This is a high-impact position at the … data sourcing and feature engineering to validation, deployment, and monitoring Design and run A/B and champion/challenger tests to improve performance across approval rates, losses, and customer experience Analyse credit performance data to deliver insights that guide strategic decisions Mentor and support junior analysts/data scientists as the team expands Collaborate with data engineering … findings, and translate model outputs into business value About You You are an analytical thinker with a passion for using data to drive credit decisioning. You bring hands-on experience building machine learning models for consumer credit and understand the nuances of data preparation, feature selection, and model validation in high-stakes environments. 5–7 years of experience More ❯

s City of London office, with the remainder remote. This is an ideal opportunity for someone who has previously worked in a Microsoft-focused managed services environment , particularly with experience supporting cloud-first clients utilising Microsoft Azure, Intune, and Microsoft 365 technologies. Key Responsibilities: Serve as the lead service contact for a key client, ensuring consistent delivery and a … high-quality customer experience Manage service performance, including SLA/KPI compliance, escalation handling, and continuous improvement initiatives Coordinate with internal technical teams (cloud, infrastructure, support, and project delivery) to ensure services are aligned and delivered effectively Facilitate and lead regular service review meetings, including reporting on service metrics, incident trends, and planned improvements Drive the implementation of … best practice ITIL processes across incident, problem, change, and request management Ensure all customer documentation, service catalogues, and roadmaps are kept accurate and up to date Identify risks, issues, and opportunities for improvement within the client's service delivery Act as the client's advocate within the organisation to ensure the successful delivery of contracted services Candidate Profile: Previous More ❯

are excited by our mission and who want to share this journey with us. About the role As a Lead Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting issues, resolving inquiries, and providing expert guidance on our platform. This hands-on role will work closely with internal … teams to resolve customer-facing issues, and lead a team in identifying and implementing root cause fixes. You will also identify and deliver strategic improvements to our support tools and processes. This role is suited to a hands-on technical leader who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Building and … managing a high performing technical support team for Conduktor. Defining and tracking key performance metrics for the support team, including response times and customer satisfaction scores. Leading the continuous refinement of support processes within the support team and across our product engineering and customer success teams to enhance the overall customer experience. Leading a team to Identify More ❯

to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience … HIVED by evolving processes, tools, and standards, while mentoring junior team members. Participate in the on-call rota, ensuring system reliability and uptime. What We're Looking For Proven experience as a Backend Engineer or similar role, with 5+ years in backend development. Proficient in writing clean, performant, and testable code in typed languages. Strong background in architecting, designing … and building distributed systems. Familiarity with a broad range of technologies, databases, and cloud platforms (particularly AWS), including experience with Infrastructure as Code. Excellent communication and collaboration skills, with the ability to work effectively across teams and with external stakeholders. Technologies We Use Golang AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS, DynamoDB, OpenSearch GitHub, GitHub Actions Loki, Tempo, Grafana More ❯

Ago job requisition id JR101220 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. For this role, we are considering applicants in both Germany and the United Kingdom OUR MISSION At Redwood, we empower our customers with lights-out … manage and monitor your workflows across any application, service or server - in the cloud or on premises - with confidence and control. Redwood's global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see … the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood Software delivers powerful automation solutions that simplify and accelerate critical business and IT processes for some of the world's largest enterprises. Our Finance Automation product More ❯

way • Planning and executing the e-mailing strategy: understanding what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis • Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner • Overseeing customer service requests: returns, exchanges, bespoke and pre-ordered items • Overseeing customer experience, proposing ideas to refine our DTC and execute them • Development of content and management of the brand's Instagram presence • Creating shipment labels for DTC orders and returns. Ensuring smooth transport. Who you are: • Previous experience working in Wholesale, E-commerce and marketing • Possess … a strong understanding of DTC and e-commerce operations • Highly organised with attention to detail and inventory management skills • You have a creative eye and experience in developing visual assets for digital platforms • You are data-driven and comfortable analysing campaign performance and website metrics • Able to create and develop successful e-mail marketing strategies • You are a strong More ❯

We are seeking a specialist Kotlin Developer with experience working on Big Data projects in a high-performance environment. We're working with banks and other major financial institutions on projects where microseconds count. Essential functions You will build and maintain Kotlin applications in areas of banking and trading that require working with large amounts of data (1TB), high … maintain testing and benchmarking code. Qualifications What we are looking for in a candidate: Proven track record in Big Data projects developing in Kotlin or any other JVM language. Experience with any of the following: Oracle, Kubernetes/Openshift, Redis, Memcached. Experience with Big Data technologies like Hadoop, Cassandra, Hive. We offer Opportunity to work on cutting-edge … outcomes for enterprise companies undergoing transformation. With over 8 years of leadership in enterprise AI, supported by expertise and ongoing investments in data, analytics, cloud & DevOps, application modernization, and customer experience, we are headquartered in Silicon Valley with offices across the Americas, Europe, and India. Apply to the position Country of application Resume Social profile First name Last More ❯

companies worldwide to drive operation excellence and lead transformation. As an Enterprise Account Executive reporting to our VP of Sales, you will be tasked with landing & expanding our enterprise customer accounts acrossUK&I, Nordics, and overall EMEA region. What you'll be doing: Sales Management -You will be focusing on growing the Flowable subscription revenue by building new business … and expanding the footprint within existing accounts. Pipeline Generation -Develop and execute a personalized outbound strategy to target ideal customer profiles (ICPs) across key verticals and geographies. Account Management -Drive account growth through strategic expansion, upsell, and cross-sell within existing customer accounts, aligning solutions to evolving business needs. What you bring: Are you passionate about sales and … contributing to the on-going commercial success of a progressive, future-orientated business and about delivering an outstanding customer experience? In addition to well-developed negotiating and influencing capabilities, you'll also bring: At least 4 years of professional experience in a similar position, ideally in a product company Knowledge of the "Digital Enterprise" market space and More ❯

retail clients globally, starting with wealth management. We have an impressive global team aligned with this purpose and are looking for trailblazers in their fields that will take our customer delivery to new levels. We can promise you a digital-first and truly international culture, as well as a fascinating immersion into the world of FinTech and Islamic finance. … with the business's objectives. We have different products and live in different countries and regions. We are now looking to launch in new markets while creating a richer experience for the current products. We are also going to be releasing numerous features and products in complimentary verticals. It is the UX/UI Designer's responsibility to make … future and want to go above and beyond to make the live products what we had imagined during planning sessions. You also know that you can build a better customer experience than the one currently offered by incumbents. We are a young company and are moving fast, so the candidate is required to manage multiple initiatives and products More ❯

an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Senior Account Manager As a Senior Enterprise Account Manager at Adyen, you will manage our … approach Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results Additional Requirements: You have a minimum of 10 years of experience in a client-facing, commercial role-such as account management, consulting, or working in the payments industry from a merchant perspective-with a strong background in complex enterprise software … Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete More ❯