751 to 775 of 864 Customer Experience Jobs in London

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … At DXC, our platinum account has an opening for a Technical Architect . The successful candidate will be a highly motivated self-starter who will have proven hands-on experience in an engineering background specialising in either VMWare and Virtualisation or Linux. The candidate should also be passionate about conceptualising, designing, and resolving architectural problems and be able to More ❯

and data enrichment to simplify insurance for customers. Our Insurforce platform provides seamless digital quote and buy, policy administration, claims, and renewals, with a focus on providing the best customer experiences for all parties. Insurforce is built on Qubapi Core, our cloud-based, API suite that delivers the full Insurance Policy Lifecycle. Our clients include Insurers, Brokers and MGAs … Agile environment, managing project boards and tasks to deliver platform implementations for clients large and small. You be working in a tight knit team alongside real experts with extensive experience in Insurance, Technology and Innovation - thriving where all these disciplines collide. You will work closely with internal and external stakeholders from day one getting a deep understanding of the … equal opportunities employer and recognise the value of diversity in teams. Qualifications Strong organisation skills Highly detail oriented Analytical, Curious and Questioning Creative thinker with an open mind Understanding customer needs and interpreting them as technical requirements Strong communication and interpersonal skills Ability to work independently and remotely Experience in the insurance or technology industry is a plus More ❯

and data enrichment to simplify insurance for customers. Our Insurforce platform provides seamless digital quote and buy, policy administration, claims, and renewals, with a focus on providing the best customer experiences for all parties. Insurforce is built on Qubapi Core, our cloud-based, API suite that delivers the full Insurance Policy Lifecycle. Our clients include Insurers, Brokers and MGAs … Agile environment, managing project boards and tasks to deliver platform implementations for clients large and small. You be working in a tight knit team alongside real experts with extensive experience in Insurance, Technology and Innovation - thriving where all these disciplines collide. You will work closely with internal and external stakeholders from day one getting a deep understanding of the … equal opportunities employer and recognise the value of diversity in teams. Qualifications Strong organisation skills Highly detail oriented Analytical, Curious and Questioning Creative thinker with an open mind Understanding customer needs and interpreting them as technical requirements Strong communication and interpersonal skills Ability to work independently and remotely Experience in the insurance or technology industry is a plus More ❯

the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world's most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever … ahead of industry trends, evaluating emerging commerce tools, serverless architectures, and innovations. Your skills and qualifications Core Technical Expertise 5+ years in React, Next.js, TypeScript, and Node.js, with deep experience in headless commerce implementations. Strong expertise in MACH architecture (Microservices, API-first, Cloud-native, Headless) and composable commerce platforms (e.g., commercetools, Shopify Plus, SFCC, Scayle). Proficiency in modern … frontend tooling: Vite, Webpack, Tailwind, Jest, Storybook. Deep understanding of REST/GraphQL APIs, serverless functions, and edge computing for scalable frontends. Experience with headless CMS platforms (Contentful, Amplience, Strapi) and PIM/DAM integrations (Akeneo, Bynder). Leadership & Consulting Proven ability to lead technical teams in composable commerce and AI-driven projects. Strong client-facing skills, capable of More ❯

with materials, models, and storytelling. Legal & compliance Own our legal infrastructure: contracts, compliance, and risk; Be the point of contact for external counsel and manage legal spend; Support on customer contracts, sales processes, and commercial compliance; Monitor evolving international regulatory and privacy environments and support with our audit processes (GDPR, ISO, SOC2, etc.). Business operations Build internal operational … lead a small team as the function grows - hiring, mentoring, and setting the vision for Finance & Ops at Humaans. You're likely to be A sharp Finance leader with experience in fast-paced, high-growth tech companies (likely Series A-D stage) and/or in a top-tier professional services firm (e.g. Big Four or equivalent); You have … experience working with international, multi-entity companies across the US, UK, and Europe; Deeply analytical with a proven ability to build and maintain models, forecasts, and reporting frameworks; An operator at heart - you enjoy owning complex, cross-functional projects and pushing them to completion; Comfortable in ambiguity, with strong first-principles thinking and a bias for action; Financially fluent More ❯

This role leads the management and evolution of the organisation's website and digital infrastructure, driving improvements in user experience, performance, and integration. It also plays a key part in shaping the digital roadmap, including AI adoption, analytics, and member engagement tools. Client Details Renowned membership organisation Description Oversee the technical management and continuous improvement of the organisation's … and support content deployment across platforms. Integrate AI tools and automation to enhance user engagement and streamline digital workflows. Provide regular reporting and insights to improve commercial performance and customer experience. Champion best-practice digital activity, support team collaboration, and contribute to the organisation's strategic goal Profile Proven experience managing websites, CMS platforms, and CRM integrations, with More ❯

This role leads the management and evolution of the organisation's website and digital infrastructure, driving improvements in user experience, performance, and integration. It also plays a key part in shaping the digital roadmap, including AI adoption, analytics, and member engagement tools. Client Details Renowned membership organisation Description Oversee the technical management and continuous improvement of the organisation's … and support content deployment across platforms. Integrate AI tools and automation to enhance user engagement and streamline digital workflows. Provide regular reporting and insights to improve commercial performance and customer experience. Champion best-practice digital activity, support team collaboration, and contribute to the organisation's strategic goal Profile Proven experience managing websites, CMS platforms, and CRM integrations, with More ❯

level of efforts, responding to proposals, preparing Statements of Work, advising on project approaches, and presentation of methodologies 15 % Oversee the delivery of a portfolio of Appian projects at customer accounts within region to ensure deployment matches client executive and business sponsor expectations. Projects could include leading or supporting our Partners within the region 50% Interface with Appian Sales … Marketing, Engineering, Product Management, and Product Support to support the overall improvement of Appians Product and positioning within our regions marketplace 5% Develop strategies for and maintain responsibility for customer satisfaction and build long-term relationship with key customers 5 Lead development of methodologies, approaches and techniques to improvise Appians Customer Success Packaged Offerings 5% Ability to quickly … most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operationsresulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: Twitter, LinkedIn. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified More ❯

you will lead a Product team dedicated to driving our online marketplace performance. The product solutions you develop will drive our marketplace health to new highs, provide a superior experience for our buyers and sellers and break new ground on supply and demand matching. What you will do Define and communicate a compelling product vision and roadmap for Motorway … of engineers, designers, data scientists, and other specialists. Structure problems so your team produces breakthrough work, not incremental iterations Drive product development from concept through launch, ensuring quality and customer impact Manage the deployment of production grade DS/ML models by collaborating with DS and ML teams, within established MLOps frameworks Make complex tradeoff decisions balancing user needs … working Collaborate across the org on strategic initiatives and quarterly planning Brilliantly communicate the what, the how and the why and produce crisp, compelling data-led documentation Requirements Solid experience in product management, with a proven track record of shipping products that moved meaningful business metrics, ideally within within a marketplace environment Highly analytical individual, with excellent problem-solving More ❯

with Sales, HR, and L&D. Act as a connector between senior leadership and frontline managers to ensure alignment and clarity Required Skills and Qualifications: Proven (5+ years of) experience in sales/performance enablement or leadership development in a SaaS environment. Strong knowledge of sales processes, performance metrics, and coaching methodologies. Exceptional communication and interpersonal skills to influence … and inspire. Proficiency in leveraging tools and technology for training and performance tracking. Ability to analyse data and translate insights into actionable strategies. Preferred Qualifications: Experience working with frontline sales managers. Background in developing and implementing leadership training programs. Familiarity with performance enablement frameworks such as Gapology or similar methodologies. What's in it for you? Come live the … Lightspeed experience Ability to do your job in a truly flexible environment Genuine career opportunities in a company that's creating new jobs everyday Work in a team big enough for growth but lean enough to make a real impact. and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry: Lightspeed RSU program (we More ❯

problem-solving and an environment of continuous learning and improvement. Candid and passionate. You take an open and curious approach, willing to challenge existing processes and drive meaningful change. Customer-oriented. You know that making our users' lives easier is our number one priority, so you guide teams to remain focused on delivering measurable outcomes that improve the customer … of multiple product development frameworks-such as Lean, Waterfall, Kanban, Scrum, etc.-as well as their unique value and how they can complement each other to drive effective outcomes. Experience working with a global team. Our product team is spread across the U.S. and Europe, and remote collaboration skills will be part of the job. Our Role Champion work … base salary range for this role is displayed below- starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability … sell and strategic relationship management. Responsibilities Achieving revenue targets and drive business growth through effective sales strategies. Converting leads to opportunities, ensuring timely and accurate maintenance of accounts. Logging customer activity and communications comprehensively within the CRM system. Submitting monthly forecast reports and regularly update the sales pipeline. Prospecting within the assigned territory to develop and sustain a robust More ❯

problem-solving and an environment of continuous learning and improvement. Candid and passionate. You take an open and curious approach, willing to challenge existing processes and drive meaningful change. Customer-oriented. You know that making our users' lives easier is our number one priority, so you guide teams to remain focused on delivering measurable outcomes that improve the customer … of multiple product development frameworks-such as Lean, Waterfall, Kanban, Scrum, etc.-as well as their unique value and how they can complement each other to drive effective outcomes. Experience working with a global team. Our product team is spread across the U.S. and Europe, and remote collaboration skills will be part of the job. Our Role Champion work … base salary range for this role is displayed below- starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. Our Strategic Alliances and Partnerships team works at the intersection of business strategyand market expansion. We build high-impact relationships with partners across the ecosystem to accelerate growth, broaden reach, and enhance the value we bring to our clients. You'll join a collaborative, high-performing environment within a globally recognised data and analytics leader. About … and managing strategic alliances or partner channels, ideally within data, SaaS, or financial services. Track record of delivering seven-figure revenue through complex commercial relationships. Strong negotiation skills, with experience managing legal and commercial terms. Strategic mindset with the ability to align partner initiatives with business goals. Excellent communication, stakeholder management, and cross-functional collaboration skills. Culture and benefits More ❯

to-peer lending company. In 2020, we launched Zopa Bank, a bank that listens to what our customers dislike about finance and does the opposite. We're redefining the experience of working in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high every … our fraud defense strategy, safeguarding our customers and supporting business growth. A day in the life: Strategic Leadership: Design and deliver effective fraud prevention strategies that balance security with customer experience. Maintain our fraud risk framework, ensuring compliance with budgets and supporting growth. Advise stakeholders on emerging trends, regulatory changes, and industry best practices as Zopa's fraud expert. … challenges into opportunities. You have a proven track record in defining and delivering fraud strategies across various fraud types, including account takeover and authorized push payment fraud. You have experience in financial services or consultancy, with deep fraud detection expertise. You possess strong analytical skills and can communicate insights effectively. You excel in stakeholder management and navigating priorities. You More ❯

Capital. Your role includes complex pricing support, portfolio analysis and optimisation, model validation, VoR, and other related areas. You should have a deep understanding of CAT models, hands-on experience validating and implementing new perils and regions. You will manage 2 senior direct reports and collaborate with industry-leading experts within our Enterprise Cat function. Candidates should hold qualifications … Risk Management Professional (CCRMP), or a CAT modelling designation from vendors like Verisk's CEEM. Technical skills required include proficiency in Microsoft Suite, SQL, geospatial tools, and statistical packages. Experience in model validation, leadership, change management, team development, and strategic alignment is essential. Strong organizational and communication skills are also required. Travelers Europe offers flexible hybrid work arrangements, allowing … and emerging risk specialists. Our values include being Committed, Connected, Creative, and Energized. Embracing these will contribute to your success and a positive work environment. Success involves delivering excellent customer experiences, collaborating internally, being a role model, and fulfilling commitments. What Will Our Ideal Candidate Have? Extensive relevant analytics experience. Advanced skills in Microsoft Suite, SQL, geospatial, and statistical More ❯

Oversee and steer external legal counsel, where applicable. What you bring Strong academic background and admitted to practise law in France (preferably also in the Netherlands). 5+ years' experience working as an in-house attorney in an international company or as an attorney in an international law firm with a focus on commercial law; knowledge of IT law … empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach. 76258 Legal & Compliance Professional Non-Executive Allianz Technology Full-Time Permanent About Allianz Technology With its headquarters in Munich, Germany, Allianz Technology is Allianz … countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from More ❯

to drive engagement, growth, and brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic relationships, celebrating customer successes, and creating a vibrant, connected ecosystem around a category-defining platform. As Community Manager, you will: Engage with our growing community of users and brand advocates to strengthen … relationships, increase adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. Why should you consider Termgrid? The Mission: Long-term … the community. Collaborate with Sales and Marketing to generate leads by fostering a strong brand presence and driving advocacy. Create feedback loops between the community and internal teams (Product, Customer Success) to ensure we’re continuously improving the user experience. Host and manage events (virtual or in-person) to build deeper relationships and gather valuable insights from our users. More ❯

to drive engagement, growth, and brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic relationships, celebrating customer successes, and creating a vibrant, connected ecosystem around a category-defining platform. As Community Manager, you will: Engage with our growing community of users and brand advocates to strengthen … relationships, increase adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. Why should you consider Termgrid? The Mission: Long-term … the community. Collaborate with Sales and Marketing to generate leads by fostering a strong brand presence and driving advocacy. Create feedback loops between the community and internal teams (Product, Customer Success) to ensure we’re continuously improving the user experience. Host and manage events (virtual or in-person) to build deeper relationships and gather valuable insights from our users. More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role : As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer … of knowledge Responsibilities Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs Showing a good understanding of compliance and sanctions risk More ❯

our future success, so we look forward to your application and hopefully welcoming you into our team! Position The role In this role, you'll retain and grow M247 customer accounts to exceed targets whilst always delivering unparalleled customer experience. In this key position, you'll play a pivotal role in driving the ongoing growth and success of … sales and retention targets, across a group of large customers and self-identified high potential incubator accounts. Onboard new customers onto the My247 Partner Program, ensuring your understanding of customer needs and their future plans for technology. Assess the risks, threats and opportunities associated with these plans, whilst positioning M247 as their partner of choice for all relevant buying … for forecasting, orders, pre-sales, updates and developing account plans, whilst updating Salesforce and the organization on what will be required to grow and retain the customer. Champion your customer's perspective and position internally, whilst establishing clear contact plans to ensure that M247 has appropriate relationships with technical, business management, influencers and decision-makers. Work with internal departments More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and re-mortgage More ❯