901 to 925 of 1,856 Customer Experience Jobs in London

skills required are Html, Scss, React JS, Typescript, and knowledge of Figma. Nice to have: Adobe Creative Suite, knowledge of WCAG AA accessibility standards, experience with GenAI/LLMs, Frameworks like React Spring and Framer Motion and familiarity with AWS. You are customer-obsessed, detail-oriented, comfortable working … able to handle multiple projects in a high-velocity environment with a high-level of autonomy. You can translate business requirements into bar-raising customer experiences by thinking first from a customer's perspective and setting relentlessly high standards to achieve them. You will bring disruptive ideas for … teams, increasing productivity and effectiveness within the Brand Innovation Lab. BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS 1+ years of Advertising, design agency or similar client-side experience Experience using AWS in production environments Understanding of performance and how to mitigate latency issues Experience building work to high accessibility standards More ❯

Temenos Learning Community (TLC) and Knowledge Management at Temenos. This senior role reports directly to the Chief Delivery Officer, as part of the One Customer Experience Senior Leadership team and is responsible for the development, execution, and continuous enhancement of Learning Management (LM) and Knowledge Management (KM) strategies … Temenos' innovation and operational goals, driving efficiency and success for clients in the enterprise banking sector. Work closely with product management, engineering, sales, support, customer success, field consulting, and external partners to codify, standardize, and share enterprise knowledge across all Temenos teams. Embed knowledge management practices into product roadmaps … years in Learning and Knowledge Management, with at least 5 years in a senior leadership role in global, enterprise software environments. Transformation Expertise: Proven experience leading KM and LM transformations, particularly in complex, regulated environments. Global Expertise: Demonstrated success in leading global teams and initiatives across multiple regions. Leadership More ❯

network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. With rapid expansion into … develop existing products in EU like ROCA, QL, and PAT tailored for EU marketplace. Coordinate between PM teams to optimize demand orchestration, UI/CX opportunities, and external market inputs. A day in the life As a part of this team, you would work on technology product management for an … skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating More ❯

post-launch optimization. Key Skills and Competencies: Excellent communication and stakeholder management skills Proven ability to align complex technical solutions with clear business outcomes Experience leading enterprise-scale software configurations Strong understanding of business processes, change management, and operational impact Effective collaboration with cross-functional teams, including business leads … project managers, developers, and vendors Qualifications and Experience: Bachelor’s or Master’s degree in Business, Computer Science, Information Systems, or related field desirable Recent and relevant of experience in solution architecture/software implementation in engineering or related sector Certifications in project delivery (e.g., Agile, PRINCE2) are … desirable Familiarity with business domains such as finance, supply chain, customer experience, or operations is advantageous Benefits: Competitive salary and performance-based bonus structure. Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable More ❯

UX DESIGN ENHANCEMENTS - MULTICHANNEL RETAIL BRAND This British retail brand has a renewed focus on their online customer experience and need a UX/UI designer to join their scaling ecommerce team. With some exciting site enhancements in the pipeline and tonnes of conversion optimisation opportunity there'll … ll be joining a small, collaborative team in a business that’s scaling fast. What they need: A digital native designer with proven ecommerce experience - a track record of UX site enhancements and an ability to test design solutions to maximise customer engagement From shaping A/B … tests to simplifying complex journeys your work will have a direct impact on conversion and customer satisfaction Someone who can take insights from the ecommerce team and manage the subsequent design process from wireframe, through to prototype and delivery Someone confident working cross-functionally with trading, digital, and development More ❯

Manager to take full ownership of their guest-facing mobile apps (iOS & Android) and kiosk platforms - two critical digital touchpoints that shape the guest experience from booking to checkout. In this role, you'll take end-end ownership and work across the full product lifecycle; defining product strategy, leading … ensure stable, scalable performance across both platforms. You'll operate across product, engineering, design, and operations to deliver intuitive, high-performing solutions that enhance customer experience and drive business impact. What we're looking for: 5+ years in product management of consumer facing mobile apps. Strong technical grounding … Comfortable engaging discussion around APIs, CI/CD pipelines, App architecture and connected devices. Solid experience with mobile apps & Kiosk platforms Agile delivery expertise and excellent stakeholder communication skills. Experience in hospitality, travel, retail, or similar service industries. If you feel your experience matches up, please apply More ❯

mechanisms to expand the DSP program into new regions. This position offers a unique opportunity to work across global stakeholders to enhance the Amazon customer experience. The Senior Strategy Manager will lead multiple high-profile projects, including scaling product and program elements to align the EU DSP program with … capacity, ensuring fast, efficient, and high-quality order fulfillment to delight customers. The team aims to build a world-class last mile operation exceeding customer expectations in speed, accuracy, and cost-effectiveness. BASIC QUALIFICATIONS 5+ years of experience in product or program management, marketing, business development, or technology … Bachelor's degree or equivalent Experience owning and defining roadmaps and strategies Experience with end-to-end product delivery Experience delivering features and managing product tradeoffs Experience as a product manager or owner Experience owning technology products PREFERRED QUALIFICATIONS Experience influencing senior leadership through More ❯

will help bring to life a new digital platform capability, transforming and modernising their digital estate to build a market-leading digital offering with customer experience at its heart. You will work with the wider engineering team and be instrumental in ensuring security is embedded into the design … with business objectives, security policies and regulatory requirements. Development/Implementation and maintenance of Identity and Access Management solutions and systems. Skills Required: Extensive experience of working within Cyber Security Engineering and within a DevSecOps environment. Experience across configuration and integration with Hardware Security Module (HSM) and AWS … Secrets Manager (ASM) tooling, certificate lifecycle management, e.g. rotation, revocation, and in automating security workflows. Experience using GitLab CI/CD pipelines, AWS CLI or Chef. Strong experience with Cloud Security expertise across the following areas: AWS security controls, policies and automation, CLI tools, role based and attribute More ❯

will help bring to life a new digital platform capability, transforming and modernising their digital estate to build a market-leading digital offering with customer experience at its heart. You will work with the wider engineering team and be instrumental in ensuring security is embedded into the design … with business objectives, security policies and regulatory requirements. Development/Implementation and maintenance of Identity and Access Management solutions and systems. Skills Required: Extensive experience of working within Cyber Security Engineering and within a DevSecOps environment. Experience across configuration and integration with Hardware Security Module (HSM) and AWS … Secrets Manager (ASM) tooling, certificate lifecycle management, e.g. rotation, revocation, and in automating security workflows. Experience using GitLab CI/CD pipelines, AWS CLI or Chef. Strong experience with Cloud Security expertise across the following areas: AWS security controls, policies and automation, CLI tools, role based and attribute More ❯

will help bring to life a new digital platform capability, transforming and modernising their digital estate to build a market-leading digital offering with customer experience at its heart. You will work with the wider engineering team and be instrumental in ensuring security is embedded into the design … with business objectives, security policies and regulatory requirements. Development/Implementation and maintenance of Identity and Access Management solutions and systems. Skills Required: Extensive experience of working within Cyber Security Engineering and within a DevSecOps environment. Experience across configuration and integration with Hardware Security Module (HSM) and AWS … Secrets Manager (ASM) tooling, certificate lifecycle management, e.g. rotation, revocation, and in automating security workflows. Experience using GitLab CI/CD pipelines, AWS CLI or Chef. Strong experience with Cloud Security expertise across the following areas: AWS security controls, policies and automation, CLI tools, role based and attribute More ❯

Head of Solution Architecture plays a critical role in ensuring the continuity of architecture and alignment with our Banners' technology direction to hold the customer at the heart of everything we do. You'll establish and embed architectural standards and tooling, ensuring consistency and quality in solution design and … Head of Solution Architecture plays a critical role in ensuring the continuity of architecture and alignment with our Banners' technology direction to hold the customer at the heart of everything we do. You'll establish and embed architectural standards and tooling, ensuring consistency and quality in solution design and … and fostering collaboration and business impact. Ensure strong cross-functional collaboration, working closely with teams across Engineering, Delivery, Infrastructure, Platform and Product to deliver customer-centric solutions. Provide strategic and technical leadership, crafting end-to-end solution designs and finding opportunities to evolve technology capabilities and architecture maturity. What More ❯

our business to grow. This team builds and operates in an ambiguous fast-paced environment with an ability to drive initiatives that improve sales, customer experience, and process improvement across retail and operations. BASIC QUALIFICATIONS - 1+ years of program or project management experience - Knowledge of SQL and … Advanced Excel (Array and Statistical formulas) - Experience using data to influence business decisions PREFERRED QUALIFICATIONS - Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts - Knowledge of visualization tools such as Tableau, Datazen, SSRS - Experience back office operations, escalation management and troubleshooting environments Our inclusive More ❯

You will work alongside the EU Country Managers to ensure any localised site activity is delivered to the highest standard and best in class customer experience. You will work closely with the Digital Content & Production team to ensure updates for launches and key events are updated on time. You … Excel, Google search console, and other relevant ecommerce tools. Proven capability of working in a fast-paced environment and prioritising trade tasks and the customer experience effectively. WHAT'S IN IT FOR YOU? Hybrid working (3 days in London office) Welcome to the family free pair of Docs More ❯

/metadata/knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML … our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph/semantic search, data/computing/analysis platforms, and workbenches. We are seeking … Product Manager for our Data Platform products. In this role, you will be responsible for developing and executing the product strategy to meet the customer needs. You will partner closely with the leaders of Onyx's engineering teams (Data & Knowledge Platform, DevOps and Infrastructure, AI/ML analysis and More ❯

platform. How will you add value to the OpenPayd journey? Working in a dynamic, fast-paced environment with industry-leading colleagues who have the customer experience at the forefront of their daily activities. Delivering training within the department and mentoring 1st and 2nd line staff as well as … the tech teams to automate the onboarding process. The ideal candidate will have the following: An expert in Compliance with a comprehensive knowledge and experience within Financial Services Compliance with a minimum of 5 years AML experience. In-depth knowledge of AML, CTF, and Financial Services regulations, as well … as industry best practices for robust AML Frameworks. Background in CDD and ongoing assurance of complex client types and corporate structures. Proven experience in the UK/EU regulated financial services sector - preferably within a fintech, challenger bank, correspondent banking, or consultancy firm. Experience working with Digital Asset More ❯

Enablement Business Partner, Customer Teams Location: This role is available for hybrid work (2 days in office) from our office in Chicago/London or the US hub cities (New York, Boston, Austin) where we connect 2 times a month in co-working spaces. About the Customer Enablement … Business Partner, Customer Teams at Showpad: Revenue Enablement is at the heart of Showpad's mission, providing best-in-class enablement programs and business partnership to our GTM customer-facing revenue-generating teams, to help them be more effective and productive in their jobs, thereby leading to increased … revenue and happier customers. We believe the right enablement can transform individual and company performance. The Enablement Business Partner, Customer Teams strategically partners with the Customer Growth leadership team to establish what it means to be the best, identify needs/gaps, and create enablement programs to close More ❯

data stack built on Google Cloud Platform (GCP), helping ensure data is accessible, high quality, and driving decisions across marketing, product, operations, finance and customer experience, among others. You’ll work closely with the growth and product teams, providing web analytics support using GA360/GA4 data in More ❯

Customer Experiences of purchasing Everyday Essentials - referred to a set of daily needed items like groceries - are a strategic priority for Amazon. This role is for a Product Manager, leading an exciting new and high visibility project in the Everyday Essentials space. This role will require you to invent … and deliver an IN-first project, that could potentially scale globally to many Amazon locales. Hence, we are looking for tenured product managers with experience delivering consumer facing experiences and/or workflow inventions. An ideal candidate will be fluent with product design, can solve complex customer problems … influence stakeholders, and be fluent with technology. BASIC QUALIFICATIONS 3+ years of product management experience Experience managing technical products or online services Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services PREFERRED QUALIFICATIONS Knowledge of SQL More ❯

EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more About the role Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission … professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We're part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. … year working within a similar role Excellent spreadsheet skills A high attention to detail, flexibility and strong problem solving skills Understanding of SQL Experience with Salesforce, Zendesk, and Google Apps Experience with TeamViewer is a plus Understanding of PowerShell scripts is a plus Research shows that while men More ❯

driven platforms. You will collaborate with cross-functional teams to ensure the platform is scalable, secure, and meets both business and user needs. Your experience in launching and maintaining enterprise-scale platforms will be essential to drive success in this role. Among your responsibilities, you will: Lead infrastructure initiatives … for infrastructure-related features, ensuring timely delivery and alignment with business goals. Act as the voice of the end user, ensuring infrastructure improvements enhance customer experience and meet user expectations. Collaborate cross-functionally to translate technical infrastructure needs into clear product priorities. Ensure all infrastructure meets security standards … infrastructure scalability through real-time monitoring and troubleshooting, ensuring issues are addressed quickly and efficiently. What You'll Bring 12+ years of product management experience with a strong focus on infrastructure and cloud technologies (AWS, Azure). Proven success in launching and maintaining enterprise-scale platforms, with experience More ❯

together, learning and caring for each other. The transport sector is rapidly changing with a dramatic increase in data consumption and production, focus on customer experience and use of technologies and AI to manage and operate our infrastructures. The work we do in Data Science is at the … transport and logistics clients, helping them to structure their thinking in order to identify key requirements, challenges, opportunities and aspirations for the organisation Strong experience and relationships in the transport sector Taking accountability for the delivery of technical data related engagements and leading multiple engagements on a day-to … and respected leader with the ability to build and run a highly effective team that delivers client outcomes and develops the team and individuals Experience and knowledge of the broader technology landscape, including but limited to AI, and of its impact on how we deliver data strategy, platform and More ❯

Manager II - ML Data operations, (GO-AI) Want to join the Earth's most customer centric company? Are you someone who likes to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes … II, Operations, is responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve any potential issues that impact customer experience or business continuity. About the team: Global Operations-Artificial Intelligence (GO-AI) is a part of Amazon Robotics (AR), an organization in … that impact business continuity. The job involves organizing, planning, and prioritizing delivery of production and quality KRAs of the team. The candidate should have experience in managing people managers, front line managers, and Subject Matter Experts. He/She should be able to communicate clearly in written and oral More ❯

My client, a fast-growing, customer-focused telecoms brand that’s redefining connectivity and offer affordable mobile plans, with a strong emphasis on digital simplicity, are partnering with Oliver Bernard to source a Senior Chatbot & AI Product Manager to lead their chatbot and conversational AI experiences across five European … shape the chatbot strategy in partnership with the Group Product Lead, setting a clear vision and quarterly roadmap that meets both business goals and customer needs. Collaborating closely with tech, commercial, and customer experience teams, you’ll turn strategy into impactful, deliverable features. You’ll also support … turn insights into action. To be considered, you’ll have proven success with chatbot and/or AI-driven products, with clear examples of customer impact and have a solid Product Management background. You’ll bring energy, passion for your work and be a great team player. Senior Product More ❯

My client, a fast-growing, customer-focused telecoms brand that’s redefining connectivity and offer affordable mobile plans, with a strong emphasis on digital simplicity, are partnering with Oliver Bernard to source a Senior Chatbot & AI Product Manager to lead their chatbot and conversational AI experiences across five European … shape the chatbot strategy in partnership with the Group Product Lead, setting a clear vision and quarterly roadmap that meets both business goals and customer needs. Collaborating closely with tech, commercial, and customer experience teams, you’ll turn strategy into impactful, deliverable features. You’ll also support … turn insights into action. To be considered, you’ll have proven success with chatbot and/or AI-driven products, with clear examples of customer impact and have a solid Product Management background. You’ll bring energy, passion for your work and be a great team player. Senior Product More ❯

My client, a fast-growing, customer-focused telecoms brand that’s redefining connectivity and offer affordable mobile plans, with a strong emphasis on digital simplicity, are partnering with Oliver Bernard to source a Senior Chatbot & AI Product Manager to lead their chatbot and conversational AI experiences across five European … shape the chatbot strategy in partnership with the Group Product Lead, setting a clear vision and quarterly roadmap that meets both business goals and customer needs. Collaborating closely with tech, commercial, and customer experience teams, you’ll turn strategy into impactful, deliverable features. You’ll also support … turn insights into action. To be considered, you’ll have proven success with chatbot and/or AI-driven products, with clear examples of customer impact and have a solid Product Management background. You’ll bring energy, passion for your work and be a great team player. Senior Product More ❯