101 to 125 of 378 ITIL Jobs in London

external platform and infrastructure teams to support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Support replication services, match engines, secure data flows (Impex, Threat, Kafka More ❯

platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid More ❯

platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid More ❯

the tooling that supports it, e.g. Atlassian o Diagnosing and troubleshooting application issues resulting in service outages o Troubleshooting skills across different levels of the stack o Understanding of ITIL o Micro-services architectures, Docker and container platforms such as Openshift, Kubernetes Awareness and insight into technology trends to adopt new cutting edge tools Applicants will need to be eligible More ❯

understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity with cloud platforms (Azure) and scripting (SQL, Java, Python) Knowledge of ITIL (Incident, Problem, Change Management) and SDLC/agile practices Exposure to messaging systems, middleware, and Java application servers Degree in Computer Science, Mathematics, or related field preferred If you or More ❯

understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity with cloud platforms (Azure) and scripting (SQL, Java, Python) Knowledge of ITIL (Incident, Problem, Change Management) and SDLC/agile practices Exposure to messaging systems, middleware, and Java application servers Degree in Computer Science, Mathematics, or related field preferred If you or More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

Strong problem-solving skills and a methodical approach to troubleshooting environment issues. · Ability to influence and collaborate effectively with diverse technical and business teams. Desirable Criteria: · Relevant certifications (e.g., ITIL, Oracle Cloud Infrastructure (OCI) certifications). · Experience with environment monitoring tools specific to Oracle Cloud (e.g., OCI Monitoring, Dynatrace). · Familiarity with DevOps principles and practices in a cloud environment. More ❯

of incident, change, and problem management processes. A proactive, customer-focused mindset with strong organizational skills and attention to detail. Familiarity with tools like JIRA or ServiceNow. Certifications in ITIL, Linux, or cloud platforms (e.g., AWS, Azure). Experience with batch processing, data interfaces, or monitoring tools. Exposure to automation or scripting. Learn more about the LexisNexis Risk team and More ❯

backup solutions and security/remediation tools. Familiarity with privileged access management solutions. Linux troubleshooting skills are a plus. Experience supporting Windows, Mac, and ChromeOS. Certifications such as MCP, ITIL, CompTIA, CDRE are advantageous. Strong analytical mindset and curiosity for complex puzzles. Comfortable working in high-stakes, evolving environments. Ability to anticipate attacker moves and think strategically. More ❯

enterprise grade SaaS applications using cloud native services. Attention to detail, high degree of accuracy in daily work, ability to work independently and meet timelines. Preferred Skills: Experience in ITIL processes, Service management business exposure is a big plus. Experience migrating the .Net framework application to modern, Net technologies. Working knowledge of OWASP security best practices. Experience building Single Page More ❯

.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights) Confident in incident management, stakeholder engagement, and service governance Knowledge of ITIL and a continuous improvement mindset Excellent communication and team management skills Interested in making a real impact in a tech-modernising environment? Let's talk. Apply now to find out More ❯

Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting More ❯

processes and policies Ensure steady storage provisioning, protection of data, and adherence to compliance What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. Familiarity with Agile delivery, ITIL principles, and CI/CD practices. Preferred Qualifications Exposure to advanced ServiceNow capabilities such as Virtual Agent, AI-driven insights, or mobile experience development. - Preferred Experience managing upgrades, patch cycles More ❯

Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. Familiarity with Agile delivery, ITIL principles, and CI/CD practices. Preferred Qualifications Exposure to advanced ServiceNow capabilities such as Virtual Agent, AI-driven insights, or mobile experience development. - Preferred Experience managing upgrades, patch cycles More ❯

relationships with customers. Developing knowledge of GB electricity market arrangements, BSC procedures, and roles within the BSC governance structure. Experience in customer service. Presentation skills. Knowledge management content creation. ITIL certification is desirable. Benefits include 28 days annual holiday plus bank holidays, discretionary incentive scheme, life assurance, pension, private medical insurance, and various wellbeing initiatives such as hybrid working, employee More ❯

ability to build compelling presentations and business cases Passion for emerging tech and its practical application in enterprise settings Preferred Qualifications Bachelor’s degree or equivalent Certifications such as ITIL, Agile (Scrum), or Lean Six Sigma Experience in Big 4 or top-tier consulting environments is a plus What’s on Offer Competitive Salary – Based on experience and capability Bonus More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

for adoption, maternity and paternity Flexible working conditions and hybrid work model What we're looking for 5 years of experience in a similar role or project management capacity ITIL qualification (at least v3 Foundation). Proven ability to perform under pressure and manage multiple clients. Strong critical thinking and continual service improvement mindset. Excellent communication, negotiation, and presentation skills. More ❯

years+ experience of working with industry standard test management software like Microsoft TFS and Jira ISTQB Foundation Level Certified. ISTQB Advanced would be advantageous Experience of working in a ITIL-based support environment Analytical mind-set with ability to troubleshoot and converse with Technical Analysts Ability to work in both Waterfall and Agile QA frameworks Excellent understanding of testing techniques More ❯

Router/IPT and firewall products. As IT Engineer you will: Have previous experience working for a global company Hold or be studying towards MCP Windows 10, CompTIA A+, ITIL Foundation v3 The ability to speak Japanese is desirable but not essential A great opportunity for an experienced Helpdesk Engineer to join a growing and highly successful telecoms business. Send More ❯

project management and communications skills. Strong skills and on cloud-based services and migrating on-premises services to cloud. Any certification related to PCs, server, network, cloud, cybersecurity, and ITIL is an asset. Excellent written and verbal communication skills in English Japanese language is hugely advantage but not essential Ability to investigate and source answers to various email and telephony More ❯