101 to 125 of 189 ITIL Jobs in London

a fast-paced, event-driven environment . Qualifications Bachelor’s degree in Finance, Accounting, Information Systems , or equivalent. SAP certification (e.g., SAP Certified Application Associate – Financial Accounting ) strongly preferred. ITIL/Project Management training (advantageous). Experience with financial compliance frameworks (SOX, IFRS). Personal Profile Driven: Energetic, passionate, and results-oriented with a commitment to excellence. Adaptable: Flexible in More ❯

a fast-paced, event-driven environment . Qualifications Bachelor’s degree in Finance, Accounting, Information Systems , or equivalent. SAP certification (e.g., SAP Certified Application Associate – Financial Accounting ) strongly preferred. ITIL/Project Management training (advantageous). Experience with financial compliance frameworks (SOX, IFRS). Personal Profile Driven: Energetic, passionate, and results-oriented with a commitment to excellence. Adaptable: Flexible in More ❯

plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top More ❯

modules. REST and SOAP APIs across all Fusion modules for system integration. Strong SQL, OTBI/BI Publisher, and integration skills (OIC, APIs). Understanding of financial processes and ITIL service management. Excellent communication and problem-solving abilities. Be part of a diverse, empowered team that mirrors a global client base and thrives on collaboration and innovation. Carbon60, Lorien & SRG More ❯

modules. REST and SOAP APIs across all Fusion modules for system integration. Strong SQL, OTBI/BI Publisher, and integration skills (OIC, APIs). Understanding of financial processes and ITIL service management. Excellent communication and problem-solving abilities. Be part of a diverse, empowered team that mirrors a global client base and thrives on collaboration and innovation. Carbon60, Lorien & SRG More ❯

lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning stakeholders across the business. Manage budgets of around £500k and a small team of More ❯

day service delivery by coordinating staff, resources, and processes to meet service level agreements (SLAs) and user satisfaction targets. Key skills: 3+ years of experience in a similar role. · ITIL Expertise Comprehensive understanding of ITIL/ITSM frameworks (ITIL 4 Foundation minimum; ITIL Managing Professional or specific practice certifications highly desirable). Demonstrable experience in leading Incident, Major Incident, Knowledge … Management, and Request fulfilment within a live environment. Proven experience in driving ITIL process maturity improvement in an operational environment. · Operational Leadership Proven experience of supervising day-to-day service desk or IT support operations. Ability to manage multiple priorities and work under pressure. · Process & Performance Management Ability to create, interpret, and present ITSM metrics, identifying root causes for performance More ❯

desirable skills, knowledge and experience Deep experience with core industry components (and passion to learn more): Service Provider infrastructure & operations (wireline, LTE & 5G wireless), service models and creation including ITIL lifecycle model, GiLAN, managed service creation, ETSI Network Functions Virtualization (NFV) architecture and Management and Orchestration (MANO) Telecommunications use-cases (including vCPE, vEPC, vCDN, vIMS, vRAN) Internet security technologies including More ❯

approaches to optimise IT and cloud resource implementation Technical Requirements Essential Experience: Sales and consulting knowledge Experience as a Cloud Architect/Specialist AI Architect/Specialist or similar ITIL expertise and certifications Subject matter expertise in at least one platform (cloud computing, cloud hyperscaler, X86, mainframe, midrange) Understanding of DevSecOps, Agile, Scrum construct to identify inefficiencies through readiness assessments More ❯

Person Specification Education/Qualifications Master's degree in a computer science or related subject, or equivalent experience in large-scale, complex IT solution implementations involving integration/interoperability ITIL V3 certified Experience Extensive experience of working on business-led IT projects as a software developer/integration engineer. Significant recent experience of detailed working with industry-standard integration engines. More ❯

WBS, CPM, metadata configuration, workflows). Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with More ❯

/7 shifts (including nights, weekends, and holidays). Desirable: Certifications: CompTIA Server+, CCNA, or equivalent facilities/technical qualifications. Familiarity with Uptime Institute Tier standards, ISO 27001, or ITIL frameworks. Previous experience in mission-critical industries (finance, defence, healthcare, telecoms). More ❯

a multi-national organisation You will demonstrate delivery of effective operational services spanning network functions (including WAN and WiFi and expected to expand to include LAN) Knowledge of key ITIL disciplines aligned with the growing maturity of the Shared Services function (including Incident, Problem, Change, Risk, Supplier Management) Technical and operational coordination experience of 3rd parties associated with the delivery More ❯

in large organisational transitions. Familiarity with SAFe (preferred) or TOGAF frameworks. Desirable Skills & Experience BCS Practitioner Certification in Enterprise and Solution Architecture. SAFe 6.0 certification (other versions considered). ITIL V3/V4 certification. Experience in DevOps practices, sprint planning, and backlog management. Experience in utilities or telecoms sectors. Key Relationships Operations and delivery teams IT transition leadership Enterprise Architecture More ❯

in large organisational transitions. Familiarity with SAFe (preferred) or TOGAF frameworks. Desirable Skills & Experience BCS Practitioner Certification in Enterprise and Solution Architecture. SAFe 6.0 certification (other versions considered). ITIL V3/V4 certification. Experience in DevOps practices, sprint planning, and backlog management. Experience in utilities or telecoms sectors. Key Relationships Operations and delivery teams IT transition leadership Enterprise Architecture More ❯

in large organisational transitions. Familiarity with SAFe (preferred) or TOGAF frameworks. Desirable Skills & Experience BCS Practitioner Certification in Enterprise and Solution Architecture. SAFe 6.0 certification (other versions considered). ITIL V3/V4 certification. Experience in DevOps practices, sprint planning, and backlog management. Experience in utilities or telecoms sectors. Key Relationships Operations and delivery teams IT transition leadership Enterprise Architecture More ❯

supporting systems such as Oneserve/DRS (or equivalent Task, Scheduling or Field Service Management Applications) following a best practice management framework ideally supported by a qualification (Such as ITIL Foundation) Experience is supporting Mobile Apps (Installation and Configuration) Experience mapping and updating business processes. Why Riverside? One Housing is part of Riverside, we’re a housing association with a More ❯

/RFP responses, proposal development, presentations, contract negotiation, and closure. Self-motivation and initiative. Ability to inspire and lead teams. Deep knowledge of IT and industry standards (for example, ITIL, IT4IT, LEAN). Ability to build relationships and communicate effectively at senior/board levels. Skill in influencing the sales team and customer through sound and well-structured thought processes More ❯

true senior point of contact. What we’re looking for: 4+ years’ Service Desk experience (legal sector or professional services is essential) Strong technical skills across the Microsoft stack. ITIL Foundation (or working towards). Confidence, communication skills, and a people-first mindset to match your technical know-how. Why join? You’ll be working in a supportive, global environment More ❯

business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset and a proactive approach to problem-solving...then we’d love to hear from you. More ❯

service design and delivery. Key Skills & Experience: Proven experience as a Service Delivery Architect or in a similar senior service delivery role. Strong understanding of IT service management frameworks (ITIL, COBIT, etc.) In-depth knowledge of cloud-based technologies and infrastructure. Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work More ❯

and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking – TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness – Understanding of incident, problem, and change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and … initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is accurate, up-to-date, and aligned with ITIL best practices. Able to work under pressure and to defined deadlines Good problem-solving skills Exceptional telephone manner Basic understanding of networks Supporting VIPs and ExCo members Full driving licence … and own car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti – preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with More ❯

Knowledge of at least 1 programming language (ideally Python) Knowledge of CI/CD specifically relating to Cloud Hosted environments Experience working in a regulated financial services/banking ITIL If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate More ❯

of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date More ❯

Strong background in operational resilience, business continuity, crisis management, disaster recovery, or risk management within insurance or financial services. Knowledge of international standards such as ISO 22301, ISO 27001, ITIL . Familiarity with UK & European regulatory requirements for operational resilience . Excellent stakeholder management, communication, and project management skills. Professional certifications (e.g. BCI, DRI, CISSP, IRM ) are desirable. More ❯