151 to 175 of 229 ITSM Jobs in London

by modernising across four key dimensions: organisational culture, DevOps practices and processes, tooling, automation, architecture and design. Optimise and extend the value of existing ITSM tools and frameworks to ensure seamless integration and maximise ROI. Build actionable, future-ready roadmaps to enhance DevOps maturity and unlock new value through emerging More ❯

Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus … Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional More ❯

Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus … Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional More ❯

and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment More ❯

AWS Certified Cloud Practitioner (for cloud computing knowledge) Microsoft 365 Certified: Fundamentals (for end-user service delivery expertise) Experience working with IT Service Management (ITSM) tools and familiarity with incident management processes. Why Join DXC Technology? Work with a global team of industry-leading professionals in IT service delivery. Gain More ❯

Development: Foster learning across teams, promote compliance awareness, and advance personal expertise and team development. Required skills & experience: Experience in technology operations and administration, ITSM and ITIL. Understanding of various types of Enterprise IT environments, including cloud computing, cyber security systems and corporate applications. Designed, deployed and operated IT controls More ❯

following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an tech forward customer support More ❯

troubleshoot issues, and support end users. Contribute to best practices, innovation, and technical problem-solving. Preferred Qualifications: ServiceNow certifications (CAD, CIS) Experience in CSM, ITSM, RESTful APIs, and custom Service Portal themes. Pleases send your CV for an immediate response. More ❯

and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment More ❯

and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment More ❯

as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to identify, specify, and implement system enhancements and with your analytical mindset … communication skills, you'll drive meaningful change through well-founded and convincing solutions. Key responsibilities: Support the adoption and expansion of ServiceNow CSM, FSM, ITSM & SPM across Kinly Continuously enhance the existing ServiceNow applications Develop automations and support system integrations Create innovative solutions to drive efficiencies for business stakeholders Manage More ❯

EMEA IT Service Management Lead - Infrastructure Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Chubb Infrastructure … will work in a stable, resilient, and secure operating environment where you-and the products you deliver-will thrive. The EMEA IT Service Management (ITSM) lead (IT Service Manager) will be a senior leadership and management role reporting into the Global Command Centre Head and the EMEA infrastructure Head. The … partnership with regional IT Service Managers in the Application Teams, Applications Support, regional and global infrastructure teams and respective CIOs, ensuring best-in-class ITSM services delivered to our clients. Incident, Problem & Change, Config The role-holder is responsible for the incident, problem, change and config management processes in the More ❯

operations: Manage audiovisual setups and troubleshoot technical issues for high-production all-hands meetings and office events. Leverage ITSM tools: Utilize ServiceNow for IT service management, ticket tracking, and process automation to streamline support operations. You may be a fit for this role if you have: Strong technical expertise in … enterprise IT environments. AV event management experience, including hands-on expertise with Google Meet, Microsoft Teams, and Crestron for high-profile meetings. Proficiency with ITSM platforms like ServiceNow, using them for ticketing, incident tracking, and process automation. A proactive, customer-first mindset, with strong written and verbal communication skills to More ❯

cross-functional teams to identify and prioritize business requirements Outside IR35 Up to £450 per day Fully remote Essentials CAD & CSM Certifications Modules across ITSM & ITOM HRSD experience required More ❯

cross-functional teams to identify and prioritize business requirements Outside IR35 Up to £450 per day Fully remote Essentials CAD & CSM Certifications Modules across ITSM & ITOM HRSD experience required More ❯

cross-functional teams to identify and prioritize business requirements Outside IR35 Up to £450 per day Fully remote Essentials CAD & CSM Certifications Modules across ITSM & ITOM HRSD experience required More ❯

cross-functional teams to identify and prioritize business requirements Outside IR35 Up to £450 per day Fully remote Essentials CAD & CSM Certifications Modules across ITSM & ITOM HRSD experience required More ❯

and coaching skills to guide team members toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey More ❯

and coaching skills to guide team members toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey More ❯

and coaching skills to guide team members toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey More ❯

users, supporting and resolving issues with IT hardware, software, and peripherals. Experience in interpreting complex information, analyzing problems, and identifying solutions. Knowledge of IT Service Management principles such as ITIL v4/ISO20000. Experience building working relationships with diverse stakeholders and managing support call logs effectively. Experience with ITSM tools More ❯

Version 1 London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast Department: Services Reliability Group Job Description As a Senior Azure Administrator, you'll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior More ❯

of Networking – TCP/IP, DNS, UDP, Multicast etc. Scripting and Automation – Bash, Python, Shell, Ansible etc. Experience with Jira and Confluence (or other ITSM tooling) highly desirable Please apply ASAP for more information. More ❯

of Networking – TCP/IP, DNS, UDP, Multicast etc. Scripting and Automation – Bash, Python, Shell, Ansible etc. Experience with Jira and Confluence (or other ITSM tooling) highly desirable Please apply ASAP for more information. More ❯

of Networking – TCP/IP, DNS, UDP, Multicast etc. Scripting and Automation – Bash, Python, Shell, Ansible etc. Experience with Jira and Confluence (or other ITSM tooling) highly desirable Please apply ASAP for more information. More ❯